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Lightspeed Retail vs Cegid Retail Comparison

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Overview

Category Leaders

Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks like...

Yourcegid Retail is a combined POS and Inventory Management system connecting customer touch points for a centralized retail...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

536

136

48

32

64

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.4

5

4

3

2

1

20

12

0

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Customer service is amazing. Have not had to call them in years over an issue, yet they do reach out to me to ask for any suggestions on improving their system.

gb

greg b.

I love that as my business expands Lightspeed has made it seamless. Everyone at Lightspeed has been wonderful in helping me with all and any questions that my team or myself might have.

TW

Todd W.

Lightspeed is very user friendly and easy to teach employees how to use it. The reporting is top-notch and they even can help you create custom reports which was very important to us.

MG

Michael G.

Pros

They are responsive, proactive and extremely helpful. They know how to take care of their customers.

KP

Kathrina P.

She will ensure that her customers are happy, long after the project is complete. Mary and Ambra make an excellent team.

TL

Tricia L.

The ease of use for store's users as well as for office's users. Reports are very interesting to use and the possibility to modify them is a major advantage.

YT

Yanick T.

Cons

This POS system is terrible for retail shops doing anything more than a standard sale. It's unintuitive, confusing, easy to make errors and very frustrating.

JN

Jenny N.

Limited options for payment processing, having to go with a non integrated payment was frustrating, and we were also limited with payment processing options for our eCommerce site.

AL

Annie L.

It’s extremely frustrating and not user friendly at all. In fact, I think the whole system is deeply flawed and unworkable.

JN

Jenny N.

Cons

Vendor in London is bad, terrible customer service with technicians that do not know the system.

LB

Leonora B.

Receiving items into the system is extremely error prone. They cut corners in the wrong places (ie. just letting me say "yup, its all here!" when nothing could be there).

AR

Anonymous Reviewer

I dislike not being able to issue a refund/void transaction without the credit card info.

PM

Pablo M.

  • Vendor responds to reviews
  • Last review2 days ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features102
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Availability Indicator
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Location
  • Multi-Store
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Serial Number Tracking
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Traceability
  • Transaction History
  • Vendor Management
  • Visual Analytics
  • eCommerce Management
  • Total features48
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Availability Indicator
  • Bar POS
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Benefits Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Cash Management
  • Cataloging/Categorization
  • Channel Management
  • Check-in/Check-out
  • Clock In / Out
  • Commission Management
  • Consignments
  • Content Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Data Import/Export
  • Data Synchronization
  • Demand Forecasting
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Item Management
  • Kitting
  • Layaway Management
  • Loyalty Program
  • Mail Order
  • Marketing Automation
  • Merchandise Management
  • Mobile Access
  • Mobile Commerce
  • Multi-Location
  • Multi-Store
  • Online Catalog
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Ordering Automation
  • Payment Processing
  • Personalization
  • Point of Sale (POS)
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Product Configurator
  • Product Identification
  • Product Management
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Remote Access/Control
  • Reorder Management
  • Repair Tracking
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SEO Management
  • SKU/UPC Codes
  • SSL Security
  • Sales History
  • Sales Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Secure Data Storage
  • Serial Number Tracking
  • Shopping Cart
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Tagging
  • Third Party Integrations
  • Touch Screen
  • Traceability
  • Transaction History
  • Vendor Management
  • Visual Analytics
  • eCommerce Management

Integrations

  • Total integrations94
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations10
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier