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LimeTray Reviews
9 reviews
Recommended
Anonymous Reviewer
Verified reviewer
Hospitality, 11-50 employees
Used daily for 2+ years
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The simplicity of Deisgn and ease of using the site
The lag sometimes from the servers end - which can be quite irritating
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Divya A.
Food & Beverages, 201-500 employees
Used daily for 2+ years
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This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.
None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.
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Anonymous Reviewer
Verified reviewer
Restaurants, 201-500 employees
Used daily for 2+ years
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1 - Quick go - live 2 - Okay support mechanism and account handling
The initial support and account management, the contract signing to go-live process was smooth and fast.
Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.
Eshan K.
Food & Beverages, 11-50 employees
Used daily for 1-2 years
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I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.
The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.
There is nothing that I not like. It covers almost all features and the version keeps getting updated.
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ahmed e.
Food & Beverages, 51-200 employees
Used weekly for 2+ years
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It's very easy to use and simple. The integration and automation of SMS, online ordering and feedback helps speed daily tasks
that it couldn't be customized because its a template
Thanks for your feedback!
Deepika L.
Food & Beverages, 11-50 employees
Used weekly for 2+ years
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The detailed reports that it generates help us to study the business
It is slow. And sometimes doesnt give the segregation properly
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Chirag S.
Food & Beverages, 1-10 employees
Used daily for 6-12 months
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User-friendly very easy backend services and configuration
Slow but can be fixed overall it's good
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Anonymous Reviewer
Verified reviewer
Information Technology and Services, 1-10 employees
Used other for less than 6 months
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What I liked about the product was the integration of the loyalty module and the CRM. It would have provided us with the opportunity to provide additional services to our clients.
As the Administrator of the software, you are not able to add/edit your own address/location. In addition, there was a request to install software locally on the computer of the person using the software. As a SaaS, web base product, that should not be the case. That goes against the concept of using the software on any device at any time.
Alonso A.
Restaurants, 1-10 employees
Used weekly for less than 6 months
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Easy to use, easy to customize, with accurate reports for business control
So far we dont have any complains about the tool
Thank you for your feedback!
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