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MyCuts

Booking & inventory management for salons

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MyCuts Reviews

Overall rating

4.6

/5

99

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.87/10

Reviews by rating

Pros and cons

I love it, it’s easy to use, helps when doing my end of year accounts. Great at keeping on top of stock.
I like the ability to have the app on both my phone and tablet. I like that the software breaks down subtotal, tax, tip and grand totals.
The reminders are great my clients love it gives them time if they have to reschedule. Also I love the cost its affordable.
There is no option for them to cancel their appointment if they need to.
It doesn't synce with my calendar, so I have to enter my appointments multiple times. It makes it inconvenient and time consuming.
If I put in say 9:00 it will randomly put in a completely different time. I usually catch it is change it before my client gets the wrong time.
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99 reviews

Recommended

EC
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Elizabeth C.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use. Inventory can be tedious but I like all the options for each client.

Reviewed 5 years ago
Pros

I love the reminders and the ability to save their formulas and add pricing to their appointments. I am glad it stores all my clients and I can make their appointment automatically revolve.

Cons

Inventory entry can be confusing get and complicated. Some schedulers are now offering their services for free (square appointments)

Vendor response

Elizabeth, thank you for your review! Please email us at support@mycutsapp.com so we can help clear any confusion or complications you might be having with inventory.

SG
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Shannon G.

Consumer Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Hairstyle Dream

Reviewed 3 years ago

It’s been great. Any questions Ive had were answered quickly and it is a really easy app to use.

Pros

It’s easy to set up. Clients love the reminder feature. I am in control of my appointments. No more relying on front desk staff who never understand your needs and wants. It’s all in my hands.

Cons

I would like a past history feature. Where you could select client and see all of there past appointments in a report type screen.

RF
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Rachael F.

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy useful scheduling

Reviewed 5 years ago
Pros

Reminders sent through text are super convenient. I like having my schedule right on my phone anytime I need to check it or change it.

Cons

When scheduling a client sometimes the time jumps to a different set time after saving. I have to go back and re adjust the time. I also wish I could view the clients next appointment without searching through the days.

Vendor response

Rachael, thank you for your review! In our latest iOS update, we greatly improved the appointment time selection issue. Also, to view a client's next appointment, just swipe left on an appointment row and tap "View Client's Appointments." Please email us at support@mycutsapp.com for further assistance.

SG
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Shannon G.

Consumer Services, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Overall experience

Reviewed 2 years ago

Decent Glad there isn’t a monthly payment.

Pros

The organization of different services. I like having the different services in different colors and time blocks. I like looking at a months glance or a weeks glance.

Cons

I wish you could look up client history and see what services they had in the past and how much they paid with out having to use the calendar.

Vendor response

Shannon, thank you for your thorough review! Regarding client history, you can view that by swiping left on any appointment or client row, clicking "More" and then "View Client's Appointments". Please email us at support@mycutsapp.com for additional assistance.

HR
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Heather R.

Consumer Services, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Great for what I need!

Reviewed 2 years ago
Pros

Convenient and now I have less no shows

Cons

Expensive for what I need. Wish I could just pay for the reminders.

RR
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Rick R.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to keep track of clients.

Reviewed 5 years ago

Keeping track of clients

Pros

Appointment notication. Keeping track of daily customers. Being able too look months on advance too see future business .recurring booking automatically done after each appointment.

Cons

N\A like everything. I have no cons.There is nothing that I like least. I have enjoyed My Cut This is like having a secretary. This program does all I expected and lots more. Best value for the money. Thanks so much, keep up the great work.

DA
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Destiny A.

Apparel & Fashion, 501-1,000 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great for Cosmo students

Reviewed 5 years ago
Pros

I am a Cosmo student who has been using this app for about 6 months now and I LOVE IT. paid features are targeted more towards salon managers (I.e. adding multiple stylists, tracking inventory) I think it’s an awesome way to start understanding how to build and organize clientele while booking services.

Cons

A clients color formula should go in the client profile and always show up when booking an appointment but does not

TD
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Tammy D.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love this app helps me keep track of appointments when I am out of the salon

Reviewed 5 years ago
Pros

The ease of using it, it makes running my own salon easier to make appointments no matter when if I just use the app instead of having to carry a book around

Cons

Not being able to use it when I am in the phone unless I have WiFi. Would be better if I could no matter when or where

TD
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Terri D.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Love it. It is very easy to use.

Reviewed 5 years ago
Pros

It's a free app up to a point. But my needs are such that it is suffice. It's easy to add clients and their info.

Cons

I would like it to be connected to my calendars. I wish that you could have more than the allowed amount of clients and make it easier to send out notifications.

AB
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Amanda B.

Consumer Services, self-employed

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I love it! So much easier than pen and paper!!!

Reviewed 3 years ago

This works so well for booth rental. It allows me to enter unlimited clients as I can save all their info in one place!!!

Pros

The software is easy to use and I love the automated features of reminding and confirming my clients appointments without me having to prompt it. So good!

Cons

I wish I could see my whole week on one screen without having to scroll left to right but that’s probably impossible with size of the screen.

ST
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Samnang T.

Cosmetics, 1-10 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Its ok... It does the job.. I wish there was a bit more functions and wish it looked visually nicer.

Reviewed 5 years ago

I use it to organize my life and my clients

Pros

I like how there are separate places for staff members and that it sends reminders. I like that there is a note section.

Cons

I don't like the look of it. and I also wish we can fully customize the reminder and confirmation notice.

Vendor response

Samnang, thank you for your honest review! You can fully customize all of the reminder and confirmation messages. Just tap the "More" tab, then "Manage Client Notifications." From there, you'll see how you can customize all of the messages that are sent out to your clients. Please email us at support@mycutsapp.com for further assistance and suggestions how we can improve the look of the app.

TB
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Trisha B.

Consumer Services, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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MyCuts

Reviewed 2 years ago

Keeps me organized, helpful tool

Pros

MyCuts is an inexpensive software that is easy to use. The best thing about this program is it keeps everything I need for the salon in one place. I can keep an updated list of my clients profiles, client appointments and prices of each service. Keeps me organized to know who is scheduled and what to expect for the day in the salon. I can also track which products I have on hand, which I'm running low on and which need to be reordered.

Cons

Works great but seems to get a bit glitchy with multiple clients and stylists. Best to be used for one stylist who has lower about of clients. Would be nice if there was a way to have clients book in their own appointments.

Vendor response

Trisha, we appreciate your thorough review! Please email us at support@mycutsapp.com so we can discuss ways we can improve managing multiple clients and stylists.

AP
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Angela P.

Hospitality, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Much easier to use than my previous software.

Reviewed 5 years ago

I like the eas of use from mobile and pc

Pros

Backs up automatically and I can access from pc or mobile. Can add items for retail. Has a tip section on clients bill.

Cons

Mobile doesn't have as much information accessible about clients as the pc version. Hard to search client info on the mobile version.

LP
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LaDonna P.

Cosmetics, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very helpful

Reviewed 2 years ago

It’s good

Pros

Keeping everything in one place keeps me more organized

Cons

I can’t have it on my I watch which is like to just be able to look down and see whose coming in next and at what time

LH
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Lisa H.

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use.

Reviewed 5 years ago
Pros

It saves all my client info and makes it very easy for booking. I like the reminders and confirmation.

Cons

I wish there was a cancellation fee option for appointments. A no show fee option would also be great.

CL
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Courtney L.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Hair by Courtney Loran

Reviewed 3 years ago
Pros

Appointment Totals Text reminders Confirmation Reminders

Cons

Have to manually calculate taxes. Really annoying. Wish you could have tax calculate off totals

AC
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Azure C.

Philanthropy, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Thanks MyCuts

Reviewed 2 years ago

I have enjoyed and recommended this tool to others especially those who are just getting started in the business.

Pros

Easy of use. I love the inventory. One the go use with any devise.

Cons

I am a one person shop. I don’t pay for the software monthly but I do have more then 25 clients. If the number of clients could be increased that would be helpful. I don’t have a need for all of the other paid features at this time.

ML
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Michelle L.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing App!

Reviewed 5 years ago

I don't have that many cancellations

Pros

My clients get reminder text about their appointments and that I'm able to customize the reminder texts

Cons

That is doesn't have a cancel appointment, you just have to delete the whole appointment. I want to be able to see the cancelled and no show appointments

CS
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Christianna S.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use, basic needs are met

Reviewed 5 years ago
Pros

Contacts my clients and reminds them of their appointment. Schedule is clear and easy to read and understand. I also like the fact that you can add color formulas and then review them during my clients next appointment.

Cons

Does not allow for color processing time, also booking times generally glitch when making an appointment

Vendor response

Christianna, thank you for your review! Please check out our latest update to our iOS app, because we greatly improved the appointment time selection issue. As far as color processing time, what some stylists do is add another service to the appointment called "Color Processing" and add the time it will take for that. Please email us at support@mycutsapp.com for further assistance.

CW
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Claudia W.

Consumer Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great app!

Reviewed 2 years ago

I have had a wonderful experience while using this app for my salon

Pros

I just love the appt reminders and confirmation and how easy it is to use

Cons

I actually do not have anything that I don’t like of this app

GW
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Glenda W.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very easy and dependable for my business.

Reviewed 5 years ago

My inventory and client profiles are all on one system.

Pros

Easy to navigate and use. Very helpful for me and I like that I can track my inventory and monthly income.

Cons

Not applicable. I like this Website and its ability to help me make my life easier. It's very efficient.

DM
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Dianne M.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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I absolutely love this app. It makes my like so much easier at a reasonable price.

Reviewed 5 years ago
Pros

The fact I can have it on my phone, laptop and it is so convenient. I love that I can track my sales.

Cons

I'd like to be able to send out mass texts about promotions. It would make it easier to let people know what's going on. Let me know if this is possible and I just don't know.

Vendor response

Dianne, thank you for your review! Yes, MyCuts can send out mass texts and emails. The easiest way to get started is to tap the "Select" button from the clients list, then choose which clients you want, and then tap either the "text" or "email" icon. From there you can construct your message. Please email us at support@mycutsapp.com for further assistance.

JC
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Jillian C.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effortless & Simple

Reviewed 5 years ago

MyCuts has helped me quickly and easily schedule while I am on the go

Pros

What I like most about the software is that there are so many additional pieces of information that you can add to a clients profile or schedule Including notes, hair formulas, inventory and so much more!

Cons

The only con I would have is only having a minimum number of clients that you are allowed to have saved when you are not paying for the app. Otherwise, for a free app, it has given me much more use than any other Beauty apps that are much more restricted

LB
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Latasha B.

Consumer Services, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good experience easy to use

Reviewed 5 years ago

Easy booking tool for my appointments

Pros

I like the way my clients receive confirmation and reminders. I also love that my clients were stored in alphabetical order so they are easy to find when trying to book the appointments.

Cons

The way you have to cancel or rebook then cancel the previous reservation. I also wish there was a way for the client to book there on appointments online or on the app. It would be nice if the administrator received a reminder text or email for appointments

NS
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Nathan S.

Cosmetics, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The grateful stylist

Reviewed 4 years ago

So far so good I've been very happy with the app and the customer service.

Pros

I love that it's fairly easy and simple look make it work professionally. It behaves well on android and on a laptop.

Cons

For example when I book in a client at 4pm then maybe a week later book in a client at 10am on the same day as the 4pm client, the 4pm client is still listed first on the my android app.