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Neko

Web based salon management & scheduling software

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Neko Pricing

Pricing overview

Value for money rating

4.3

/5

14

Price starts from

20

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

$20 per month per employee
Contact Neko Software for detailed pricing

What users say

Value for money, great analyses, tailor-made beauty salon software, good customer service. Very helpful tool to analyse our sales, follow the staff's turnover.

EM

Erika M.

Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money.
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Travis G.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Absolute value for money, easy to operate with fantastic puntual support

Reviewed 4 years ago
Pros

Absolute value for money, easy to operate with fantastic punctual support. Having used many other software systems in the past I highly recommend Neko for value for money

Cons

There is nothing that comes to mind that I don't like about Neko. It meets all my requirements in assisting me run my business.

Vendor response

Hi Travis, many thanks for your review! We're glad you are happy with Neko. We are always happy to develop new features in consultation with client needs, so make sure you get intouch if you would like to see something new :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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good but seems to have a few glitches.

Reviewed 5 years ago

affordable, easy to use

Pros

easy to use, reports, stock take, ability to link to online bookings, client history, staff rostering

Cons

doesnt notify you when running out of credit therefore stops sending reminder texts to clients with no notification. doesnt alert you if client replies to a text other than Yes or No. for example if a client writes "no sorry" or messages to change an appointment time it does not notify us. Have had problems trying to move appointments across dates, sometimes doesnt work and you lose the booking or it doubles up. Messages sometimes dont get sent to clients, replies sometimes dont come through at all so you dont know they have tried to confirm the appointment. Not sure if there is a way to put on ipad to give to clients to fill out their client card on first visit - that would be good

Vendor response

Hi there, Thanks for your review. Text credits are shown on the main dashboard so you can see how many credits you have. You can also see unread replies from your clients even if they reply "No sorry". You can read previously read messages on the Marketing Menu under Display Messages. Sending of messages will stop if you don't have any credits, so check your dashboard from time to time. . You can open the client card of your client on the ipad and Select Client Mode at the top right for your clients to enter their details. Hope that helps! We are not aware of any issues with the moving of bookings, our support team would love to hear more from you on this as we don't want any bugs creeping their way into the system and we would love to make it easier as well for you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Functional, Great Value for Money

Reviewed 2 years ago

Really great, it’s easy to use and pretty good value for what you get.

Pros

I love the layout and how easy Neko is to use! It is so customisable if you want it to be or you can use it for basic needs too. It’s easy to store client info and make bookings too. It has different payment options too which enable you to use the software with most payment systems

Cons

Sometimes it could be a little buggy and freeze but they have since seemed to correct this in the last few months I haven’t had an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Neko has grown into an essential part of my business which I love using

Reviewed 5 years ago
Pros

It's easy, user friends for me and my clients. The online booking is great and the features are amazing. Best value on the market in my opinion.

Cons

Unable to get support (like actual assistance where you can talk it out) They are quite responsive to emails but if your not a techy, then some issues can be harder to fix. Iv never had a severe problem with Neko though - just more setting up in the early days when it only had a few tabs hehe

Vendor response

Hi Ryan Many thanks for your review. Appreciate it :)

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great easy software

Reviewed 2 years ago

Very easy to use quick and effective

Pros

Love the software it’s so easy and can log on anywhere phones iPad and computer I love it.

Cons

Would love to get a notification when sms credits are low so I know if txts aren’t being sent out because iv ran out.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great value for money for a micro business

Reviewed 2 years ago

It was easy to start to use and very affordable

Pros

Very easy to use and covers most aspects

Cons

It does glitch out a lot and you can’t use 2 different gift vouchers for the one person treatment and if a mistake is made with transactions you can’t change it back of house

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great software, only the booking system is very old style, needs a little facelifting.

Reviewed 5 years ago

Follow and analyse our sales and employees on daily base.

Pros

Value for money, great analyses, tailor-made beauty salon software, good customer service. Very helpful tool to analyse our sales, follow the staff's turnover.

Cons

Old fashion design, which isn't disturbing in the salon work, but if you have a very modern website, it's a little bit strange to use this old fashion booking system. It would be great to have a possibility to connect directly to our website. Actually we don't use the booking system, we use wix.com for bookings.

Vendor response

Hi Erika, Sounds like you are taking about the online booking system not the actual Neko software. You can customize the online booking system to suit your store's website. Contact our support office if you need help on doing this.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best salon software ever

Reviewed 5 years ago

Amazing customer service! And can be accessed anywhere in the world, at any time, should I choose to.

Pros

It has tons of functionality, is affordable & easy to use. A great combination! It is very easy to use For anyone looking at Salon software, I would definitely recommend the online NEKO software!

Cons

No cons were added to this review

Vendor response

Hi Luisa Many thanks for your review. Appreciate it :)