Neto Features

Neto

All-in-one ecommerce, POS, inventory & fulfillment platform.

4.23/5 (70 reviews)

Neto Feature Summary

  • Product configurator
  • Customer wishlists
  • Social sharing
  • Delivery date selector
  • Real-time shipping quotes
  • Non-inventoried product options e.g. gift wrapping
  • Inventory restock alerts
  • Abandoned cart saver
  • Customizable email receipts
  • eBay integration
  • Accounting integration
  • Audit trail
  • Automatic, offsite, daily backup
  • Barcode scanning
  • Batch order processing
  • Customer portal
  • Contact log
  • Debit & credit card processing
  • Customer histories
  • Customizable branding
  • Customizable templates
  • Email notifications
  • Inventory cost tracking
  • Invoices
  • Label printing
  • Multi-currency
  • Multi-location
  • Multiple staff accounts
  • Offline mode
  • Permission management
  • POS
  • POS integration
  • Product catalog
  • Customer returns
  • Sales reporting
  • Product search
  • Shipping labels
  • Shipping management
  • Social media integration
  • SSL security
  • Third party integration
  • Transaction history
  • Website integration
  • Discount management
  • Receipt management
  • Web analytics
  • Fraud prevention
  • Data import / export
  • Custom landing pages
  • Product reviews
  • Sales tax management
  • Serial number tracking
  • Customer loyalty program
  • Social media marketing
  • API
  • Custom product fields
  • Multi-channel marketing
  • Retail inventory management
  • Role-based permissions
  • Stock management
  • WYSIWYG editor
  • Dashboard creation
  • Gift vouchers
  • Product catalog integration
  • Cataloging / categorization
  • Product data management
  • Reporting & statistics
  • ACH payment processing
  • Custom pricing options
  • Performance reports
  • Dispatch management

Competitor Feature Comparison

ACH Payment Processing
API
Abandoned Cart Saver
Access Controls/Permissions
Accounting
Accounting Integration
Alerts/Notifications
Audit Management
Audit Trail
Automatic Backup
Backorder Management
Barcode / Ticket Scanning
Barcoding/RFID
Batch Processing
Billing & Invoicing
CRM
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Client Portal
Commission Management
Contact Database
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Data Security
Data Synchronization
Discount Management
Dispatch Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Fraud Detection
Gift Card Management
Interaction Tracking
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitting
Label Printing
Labeling
Layaway Management
Loyalty Program
Manufacturing Inventory Management
Merchandise Management
Mobile Commerce
Multi-Channel Marketing
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Multiple User Accounts
Offline Access
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Ordering Automation
Payment Processing
Performance Metrics
Point of Sale (POS)
Pricing Management
Product Catalog
Product Configurator
Product Data Management
Product Identification
Product Ratings / Reviews
Promotions Management
Purchase Order Management
Purchasing & Receiving
Ratings / Reviews
Real Time Data
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Refund Management
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail POS
Returns Management
Returns Tracking
Reviews Management
Role-Based Permissions
SEO Management
SKU/UPC Codes
SSL Security
Sales Forecasting
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Social Media Integration
Social Promotion
Status Tracking
Stock Management
Supplier Management
Tax Management
Templates
Third Party Integrations
Transaction History
WYSIWYG Editor
Warehouse Management
Website Analytics
Website Integration
Workflow Management
eCommerce Management
Learn moreCompare App
ACH Payment Processing
API
Abandoned Cart Saver
Access Controls/Permissions
Accounting
Accounting Integration
Alerts/Notifications
Audit Management
Audit Trail
Automatic Backup
Backorder Management
Barcode / Ticket Scanning
Barcoding/RFID
Batch Processing
Billing & Invoicing
CRM
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Client Portal
Commission Management
Contact Database
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Data Security
Data Synchronization
Discount Management
Dispatch Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Fraud Detection
Gift Card Management
Interaction Tracking
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitting
Label Printing
Labeling
Layaway Management
Loyalty Program
Manufacturing Inventory Management
Merchandise Management
Mobile Commerce
Multi-Channel Marketing
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Multiple User Accounts
Offline Access
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Ordering Automation
Payment Processing
Performance Metrics
Point of Sale (POS)
Pricing Management
Product Catalog
Product Configurator
Product Data Management
Product Identification
Product Ratings / Reviews
Promotions Management
Purchase Order Management
Purchasing & Receiving
Ratings / Reviews
Real Time Data
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Refund Management
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail POS
Returns Management
Returns Tracking
Reviews Management
Role-Based Permissions
SEO Management
SKU/UPC Codes
SSL Security
Sales Forecasting
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Social Media Integration
Social Promotion
Status Tracking
Stock Management
Supplier Management
Tax Management
Templates
Third Party Integrations
Transaction History
WYSIWYG Editor
Warehouse Management
Website Analytics
Website Integration
Workflow Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Abandoned Cart Saver
Access Controls/Permissions
Accounting
Accounting Integration
Alerts/Notifications
Audit Management
Audit Trail
Automatic Backup
Backorder Management
Barcode / Ticket Scanning
Barcoding/RFID
Batch Processing
Billing & Invoicing
CRM
Cataloging/Categorization
Categorization/Grouping
Channel Management
Check-in/Check-out
Client Portal
Commission Management
Contact Database
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Reports
Customizable Templates
Customization
Dashboard Creation
Data Import/Export
Data Security
Data Synchronization
Discount Management
Dispatch Management
Electronic Payments
Electronic Signature
Email Marketing
Employee Management
For Retail
Forecasting
Fraud Detection
Gift Card Management
Interaction Tracking
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Item Management
Kitting
Label Printing
Labeling
Layaway Management
Loyalty Program
Manufacturing Inventory Management
Merchandise Management
Mobile Commerce
Multi-Channel Marketing
Multi-Country
Multi-Currency
Multi-Location
Multi-Store
Multiple User Accounts
Offline Access
Order Entry
Order Fulfillment
Order Management
Order Processing
Order Tracking
Ordering Automation
Payment Processing
Performance Metrics
Point of Sale (POS)
Pricing Management
Product Catalog
Product Configurator
Product Data Management
Product Identification
Product Ratings / Reviews
Promotions Management
Purchase Order Management
Purchasing & Receiving
Ratings / Reviews
Real Time Data
Real Time Reporting
Real Time Synchronization
Real-time Updates
Receipt Management
Receiving/Putaway Management
Recurring Orders
Refund Management
Reorder Management
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail POS
Returns Management
Returns Tracking
Reviews Management
Role-Based Permissions
SEO Management
SKU/UPC Codes
SSL Security
Sales Forecasting
Sales Orders
Sales Reports
Sales Tax Management
Search/Filter
Serial Number Tracking
Shipping Labels
Shipping Management
Shopping Cart
Social Media Integration
Social Promotion
Status Tracking
Stock Management
Supplier Management
Tax Management
Templates
Third Party Integrations
Transaction History
WYSIWYG Editor
Warehouse Management
Website Analytics
Website Integration
Workflow Management
eCommerce Management
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Mobile apps

iOS App


2 reviews

Requires iOS 9.0 or later. Compatible with iPad.

Neto Feature Reviews

25 reviewers had the following to say about Neto's features:

Alvin A.

Outstanding value for money for a complete omni channel solution

2017-05-19

We were able to rapidly launch and scale our business using Neto.

Pros

It allows us to sell through our online store, ebay, phone orders and POS with simple inventory management capabilities.

Cons

Lack of available integrations with email marketing platforms for eCommerce.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anna K.

A business process system built BY business people FOR business people

2017-05-19

- Automated our business so we can reduce staff and overheads - Reduces admin time by 75% - ebay management, stock management, shipping labels etc.

Pros

Shipping process, stock control, eBay listings, RMAs, customer management, reporting - Integrates with other systems - Very powerful - You don't need to waste time and hours trying to code functionality from the ground up like we did with Magento, a lot of the functions are in built -

Cons

- Support used to be amazing, now it is still good, but not instant like it was before. Iguess that is what you get when a company gets bigger - This is not a con, but more advice for new people that look at Neto. This is a VERY powerful tool, and you need to train yourself and your staff to use it. When people say its not user friendly, it is because they have not spent the time learning it. A pilot does not get into a plane and start flying just like a surgeon does not start cutting people open. When you look at Neto, be prepared to invest 12 months in set up, training and really getting your hands dirty in the system, then it will revolutionise your business. It will allow you to do more with less staff, sell more and reduce your admin time. If you are just looking for a simple shopping cart, this is not for you.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicholas L.

Motto should be "Near enough is good enough"

2018-07-17

Overpromised and under-delivered.

Pros

Many basic feature of warehouse management are not available despite being "Advanced Inventory"

Cons

Abysmal customer service - lack of communication, leaving things unfinished, appalling wait times for assistance.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Philip R.

Worst system ever

2018-04-06

For example, you will get integration errors saying that a customer in Xero doesnt exist and therefore invoices wont transfer.

Cons

integration with Xero is terrible stock costing doesnt exist least intuitive system i have ever dealt with cant do simple things like delete SKU's that have never had any activity on them support is unhelpful stock management is half baked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Source: Software Advice
Helpful?   Yes   No
Read more
Virginia K.

NETO has been quick with replies and the every increasing features means we are able to grow

2017-05-29

All our sales channels are through the one system now and helps with ability to know stock levels and have best reportable information.

Pros

We have changed to do ALL sales via this - phone sale, shop sales, trade show sales & of course internet sales

Cons

There is no next button - i.e. if updating customer information or item information you can not click on "next" you have to go out and re-select - BIG MINUS but it and the inability to easily change invoice and POS receipts (like in a WYSIWYG format) is the only negative

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerri W.

Amazing Platform

2018-09-12

Customisations for Freight Quote shipping ; Customisations for Purchase Order template

Pros

-Easy to use -Customizations available for your desired Theme -Can be easily linked to third-party apps like eBay, Quickbooks, newsletters and chats -Flexible payment methods available -Easy customizations of invoices and email templates -Prompt support assistance

Cons

-Pricing packages (hoping this could go lower) -Removal of Chat support in the Dashboard

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Hussein A.

Neto is the most scale-up friendly eCommerce platform in Australia

2020-05-30

On top of that, they have a POS system which helps to streamline the offline side of your business with your online.

Pros

* Automation and time-saving features * The ease of selling through, multiple sales channels and marketplaces * powerful system that can handle large inventory and data feed suppliers easily

Cons

Not much to hate about this software, the custoemr service response can take a bit longer than usual in some cases but generally it's good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron J.

Great product and friendly customer service

2017-03-04

My next step will be to use their new Inventory module to manage all of my purchase orders and stock control.

Pros

The eBay integration saves on time and management. Their are numerous payment options to choose and the accounting integrations are seamless.

Cons

Can take some time to get your head around the platform. You will need to put in the effort to learn it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Neto

Take the time to learn the basics. It's a large platform with lots of features and you can get easily distracted by trying to setup something you don't understand. Read their help docs and go to their webinars. Be prepared to put in the time, this won't be a quick get-rich-quick site.

Source: Capterra
Helpful?   Yes   No
Read more
Steve L.

Sophisticated features, knowledgeable and available support

2017-03-06

First off, I absolutely love your software; the integration of sophisticated and multi-tiered functionality, all configurable, is a testimony to the overarching design philosophy, architecture and subsequent coding implementation.

Pros

Solid Vend customer and inventory integration.

Cons

Many (most) new customers will have had the same sort of questions/issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Neto

I recommend this platform.

Source: Capterra
Helpful?   Yes   No
Read more
Teresa M.

Fantastic software with wonderful local support that is always at hand.

2017-07-21

I simply have the confidence that our website meets the needs of our customers and if there is anything we should incorporate to make the customer experience better the team at NETO will help us make those changes.

Pros

Being able to track sales, access a wide range of reports and incorporate marketing strategies through the software is crucial to the growth of our business.

Cons

I really can't express anything that I don't like about the software, as a novice in the IT space I find the software relatively user friendly and even if I am stuck on something the answers are just a phone call away... Brilliant service!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Chris K.

Very positive. Have received good support from Neto. We like the in-house flat rate services

2017-10-07

The eBay integration is one of the best I have come across.

Pros

Shipping integration with just about every Australian Shipper.

Cons

There is very little from a software point of view we don't like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
A verified reviewer

Versatile , not bad

2018-07-25

Pros

Data availability is great, via API or Export UI.

Cons

Scheduled Export process will not start even there is no process running. API is good but still missing some important data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 1001-5000 employees)

Adequate, getting more costly

2019-07-17

There are workarounds to the most inconvenient aspects and still a lot to like about this software.

Pros

With third party modifications required to suit requirements.

Cons

Advanced inventory, while adequate, it misses a lot of important things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Carly W.

Moving to neto has been relatively easy. Customer service have been easy to deal with.

2017-07-25

Pros

The neto website has enable us to easily despatch with our third party logistics providers making for a seemless despatch.

Cons

The problems we are having syncing with MYOB and we are getting frequent syncing errors we have to reset the server.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalie L.

One of the best decisions we made for our business

2020-05-07

We were spending hours each day re-entering data from our multiple websites and sales channels and it was a nightmare keeping on top of inventory. Neto has changed all that.

Pros

Easy to use, seemless integration & data feeds across multiple websites and multiple sales channels.

Cons

Nothing comes to mind. On the odd occasion there has been something we haven't liked, it's been so minor that it doesn't matter

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kerrie R.

Let down by constant issues with backend of software, in particular Integration/Data Base

2019-02-28

FRUSTRATING

Pros

Local, Australian Company with wide functions - potentially good!

Cons

NOT HAPPY with handling major integration problems caused by NETO Staff including Management when they have made a mistake costing us $thousands.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayne S.

The best system for growing our business over 30% each year

2017-07-21

Business growth, year in, year out. Peace of mind that someone is behind the scenes keeping my storefront open for me with no worries.

Pros

The ability to automate processes and integrate with sales channels. Awesome SEO capabilities.

Cons

The lack of 3rd party integrations for other types of digital marketing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant R.

Great product from a great team.

2017-07-21

Pros

The system has so much potential for a growing business. The inventory side is really robust and the seo gets great results with very little effort.

Cons

Needs some android phone apps so I can maintain my store on the go and the ability to pick orders via mobile would be great but not as a monthly addon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Gavin P.

Frustrating and Frustrating plus Click-athon

2020-07-07

Frustrating.

Pros

Neto does operate at a very comfortable level for Ebay and online sales. However, that is where the positive points end.

Cons

A very lengthy and frustrating process containing unnecessary clicks to process a straight forward over the counter sale. Search function for parts is frustrating, as what shows up is not the closest match first.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Sharon P.

Excellent

2017-10-04

Pros

It updates stock levels for website & POS sales and integrates with Xero.

Cons

Sorting columns in products, columns I want to see keep changing and I have to reset. Wish I could edit qty on product page with out going into product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Wendy F.

B2B and B2C

2018-09-14

Our wholesale/retail supply is one of the biggest industries in the country and the things we need don't appear to reach the people who could make really good changes.

Pros

It really helps us with sales agent and office orders.

Cons

Some really needed reports don't exist like "sales per item per salesperson."

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ann C.

Completely Changed Their Pricing Structure

2019-03-04

However, it their recent move that has me looking elsewhere as they accessed my system and ran reports to look at my revenue without my permission and then jacked up my costs by over 35% percent.

Pros

Australian Business (in Australian $$) Ease of Use and Functions

Cons

Customer Support is horrible Recent changes to their pricing plan and the move to charging in US $$$

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Software Advice
Helpful?   Yes   No
Read more
Craig F.

A robust software package with exceptional support and service

2017-05-19

The ability to address and have a one stop solution capable of growing with the needs of my business

Pros

Strongly backed up by third party developers and companies supplying alternative and complimentary modules to the existing core platform.

Cons

Nothing as the development and commitment from the company to grow and develop is evident. Care should be taken though to ensure the inclusive capabilities and modules are adequate and add a competitive edge rather then simply charge for everything as an add on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew M.

Overall the experience is great, there are a lot feautes we don't use, or not to it's full potential

2017-05-19

A stunning looking Website that was ease to design and implement, that features a functioning and safe shopping cart.

Pros

Ease of use, simple layout.

Cons

moving through the back area sale aspect seems to confuse some people

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jimmy R.

Neto has made it possible for me to have a wild idea and make it happen, easily and on my own..

2017-07-28

I was able to turn an idea into a reality by using a standard template that I could build myself. It has allowed me to build slowly, at my own pace, at a good value. If all goes to plan, all the functionality I foresee needed for the future will be available and custom needs are easily done. The biggest benefit beyond the software itself, is the people and their accessibility here in Australia. I asked the stupid questions because I need to if I want to move forward and they do not make me feel stupid, they seem to get it...

Pros

- The ease of integration with in-house and 3rd party add ons, like Xero & Sendle

Cons

Minor: - I'd like the ability to choose ascending or descending ordering as standard - I'd like the sort function (choosing priority / numbering) of products and pictures to be more intuitive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more