Neto Features List

Neto Reviews

Neto

eCommerce, POS, inventory & fulfillment tool for retailers

4.22/5 (36 reviews)
420     658

Neto Feature Summary

  • Product configurator
  • POS
  • Shipping management
  • Shipping labels
  • Label printing
  • Multi-location
  • Website integration
  • Product data management
  • Product catalog
  • Retail inventory management
  • Dispatch management
  • Multi-channel marketing
  • Sales reporting
  • Reporting & statistics
  • WYSIWYG editor
  • Customizable templates
  • Custom landing pages
  • Product search
  • Customer portal
  • Customer wishlists
  • Fraud prevention
  • Product reviews
  • Customer loyalty program
  • Social sharing
  • Social media integration
  • Multi-currency
  • Delivery date selector
  • Real-time shipping quotes
  • Sales tax management
  • Gift vouchers
  • Non-inventoried product options e.g. gift wrapping
  • Custom product fields
  • Custom pricing options
  • Stock management
  • Inventory cost tracking
  • Inventory restock alerts
  • Batch order processing
  • Customer returns
  • Accounting integration
  • Email notifications
  • Web analytics
  • Performance reports
  • ACH payment processing
  • Debit & credit card processing
  • Invoices
  • Contact log
  • Customizable branding
  • Abandoned cart saver
  • Social media marketing
  • API
  • POS integration
  • SSL security
  • Automatic, offsite, daily backup
  • Role-based permissions
  • Permission management
  • Audit trail
  • Discount management
  • Receipt management
  • Offline mode
  • Transaction history
  • Customer histories
  • Barcode scanning
  • Serial number tracking
  • Data import / export
  • Multiple staff accounts
  • Cataloging / categorization
  • Product catalog integration
  • Dashboard creation
  • Customizable email receipts
  • eBay integration
  • Third party integration

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (26 other apps)
Activity Dashboard (32 other apps)
Automatic Notifications (39 other apps)
Automatic Reminders (29 other apps)
Credit Card Processing (26 other apps)
Customer Database (27 other apps)
Customer History (28 other apps)
Customer Loyalty Program (41 other apps)
Customizable Branding (26 other apps)
Discount Management (32 other apps)
Employee Management (26 other apps)
Gift Card System (32 other apps)
Inventory Management (28 other apps)
Inventory Tracking (37 other apps)
Mobile Integration (27 other apps)
Multi-Location (41 other apps)
POS (56 other apps)
Real Time Data (29 other apps)
Reporting & Statistics (37 other apps)
Sales Reporting (37 other apps)

Competitor Feature Comparison

ACH Payment Processing
API
Accounting Integration
Accounting Management
Audit Trail
Auditing
Automatic Backup
Barcode Scanning
Batch Processing
CRM Integration
Cataloging
Categorization
Client Portal
Contact History
Cost Tracking
Credit Card Processing
Custom Fields
Custom Landing Pages
Custom Pricing Options
Customer Database
Customer History
Customer Loyalty Program
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Discount Management
Dispatch Management
Electronic Payments
Email Notifications
Fraud Detection
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Label Printing
Labeling
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multiple User Accounts
Offline Access
Order Entry
Order Management
Order Processing
Order Tracking
POS
POS Integration
Performance Reports
Permission Management
Product Catalog
Product Catalog Integration
Product Data Management
Purchase Order Management
Purchasing Management
Ratings & Reviews
Real Time Data
Real Time Reporting
Receipt Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
SSL Security
Sales Orders
Sales Reporting
Sales Tax Management
Search Functionality
Serial Number Tracking
Shipping Labels
Shipping Management
Social Media Integration
Social Network Marketing
Stock Management
Third Party Integration
Transaction History
WYSIWYG Editor
Web Analytics
Website Integration
eCommerce Integration
Learn moreCompare App
ACH Payment Processing
API
Accounting Integration
Accounting Management
Audit Trail
Auditing
Automatic Backup
Barcode Scanning
Batch Processing
CRM Integration
Cataloging
Categorization
Client Portal
Contact History
Cost Tracking
Credit Card Processing
Custom Fields
Custom Landing Pages
Custom Pricing Options
Customer Database
Customer History
Customer Loyalty Program
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Discount Management
Dispatch Management
Electronic Payments
Email Notifications
Fraud Detection
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Label Printing
Labeling
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multiple User Accounts
Offline Access
Order Entry
Order Management
Order Processing
Order Tracking
POS
POS Integration
Performance Reports
Permission Management
Product Catalog
Product Catalog Integration
Product Data Management
Purchase Order Management
Purchasing Management
Ratings & Reviews
Real Time Data
Real Time Reporting
Receipt Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
SSL Security
Sales Orders
Sales Reporting
Sales Tax Management
Search Functionality
Serial Number Tracking
Shipping Labels
Shipping Management
Social Media Integration
Social Network Marketing
Stock Management
Third Party Integration
Transaction History
WYSIWYG Editor
Web Analytics
Website Integration
eCommerce Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting Integration
Accounting Management
Audit Trail
Auditing
Automatic Backup
Barcode Scanning
Batch Processing
CRM Integration
Cataloging
Categorization
Client Portal
Contact History
Cost Tracking
Credit Card Processing
Custom Fields
Custom Landing Pages
Custom Pricing Options
Customer Database
Customer History
Customer Loyalty Program
Customizable Branding
Customizable Reporting
Customizable Templates
Dashboard Creation
Data Import
Data Import/Export
Discount Management
Dispatch Management
Electronic Payments
Email Notifications
Fraud Detection
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Invoice Management
Label Printing
Labeling
Multi-Channel Marketing
Multi-Currency
Multi-Location
Multiple User Accounts
Offline Access
Order Entry
Order Management
Order Processing
Order Tracking
POS
POS Integration
Performance Reports
Permission Management
Product Catalog
Product Catalog Integration
Product Data Management
Purchase Order Management
Purchasing Management
Ratings & Reviews
Real Time Data
Real Time Reporting
Receipt Management
Reporting & Statistics
Retail Inventory Management
Returns Management
Role-Based Permissions
SSL Security
Sales Orders
Sales Reporting
Sales Tax Management
Search Functionality
Serial Number Tracking
Shipping Labels
Shipping Management
Social Media Integration
Social Network Marketing
Stock Management
Third Party Integration
Transaction History
WYSIWYG Editor
Web Analytics
Website Integration
eCommerce Integration
Visit WebsiteCompare App

Neto Feature Reviews

25 reviewers had the following to say about Neto's features:

Anna Kornijczuk

A business process system built BY business people FOR business people

2017-05-19

- Automated our business so we can reduce staff and overheads - Reduces admin time by 75% - ebay management, stock management, shipping labels etc.

Pros

- It is feature rich out of the box - Manages process not just giving you a shopping cart - ie.

Cons

When you look at Neto, be prepared to invest 12 months in set up, training and really getting your hands dirty in the system, then it will revolutionise your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alvin Aquino

Outstanding value for money for a complete omni channel solution

2017-05-19

We were able to rapidly launch and scale our business using Neto.

Pros

It allows us to sell through our online store, ebay, phone orders and POS with simple inventory management capabilities.

Cons

Lack of available integrations with email marketing platforms for eCommerce. No feature to do refunds.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Virginia Kostovski

NETO has been quick with replies and the every increasing features means we are able to grow

2017-05-29

All our sales channels are through the one system now and helps with ability to know stock levels and have best reportable information.

Pros

We have changed to do ALL sales via this - phone sale, shop sales, trade show sales & of course internet sales

Cons

There is no next button - i.e. if updating customer information or item information you can not click on "next" you have to go out and re-select - BIG MINUS but it and the inability to easily change invoice and POS receipts (like in a WYSIWYG format) is the only negative

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Lambert

Sophisticated features, knowledgeable and available support

2017-03-06

First off, I absolutely love your software; the integration of sophisticated and multi-tiered functionality, all configurable, is a testimony to the overarching design philosophy, architecture and subsequent coding implementation.

Pros

Solid Vend customer and inventory integration.

Cons

Many (most) new customers will have had the same sort of questions/issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Neto

I recommend this platform.

Source: Capterra
Helpful?   Yes   No
Read more
Philip Robinson

Worst system ever

2018-04-06

Particularly the integration with Xero.

Cons

integration with Xero is terrible stock costing doesnt exist least intuitive system i have ever dealt with cant do simple things like delete SKU's that have never had any activity on them support is unhelpful stock management is half baked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
Read more
Teresa McDowell

Fantastic software with wonderful local support that is always at hand.

2017-07-21

I simply have the confidence that our website meets the needs of our customers and if there is anything we should incorporate to make the customer experience better the team at NETO will help us make those changes.

Pros

Being able to track sales, access a wide range of reports and incorporate marketing strategies through the software is crucial to the growth of our business.

Cons

I really can't express anything that I don't like about the software, as a novice in the IT space I find the software relatively user friendly and even if I am stuck on something the answers are just a phone call away... Brilliant service!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Raymond Estevao

A valuable tool for Large and Small business. Helpful support line.

2017-10-04

Pros

At a low level can be simple to setup in terms of adding products and customising web design. the support documentation and staff are also a vital asset.

Cons

More time has to be spent designing the backend User interface. The current style struggles to display large amounts of data without it being confusing or hard to follow. ie multiple lines for customer data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Grant Robinson

Great product from a great team.

2017-07-21

Pros

The system has so much potential for a growing business. The inventory side is really robust and the seo gets great results with very little effort.

Cons

Needs some android phone apps so I can maintain my store on the go and the ability to pick orders via mobile would be great but not as a monthly addon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Chris Konstandinou

Very positive. Have received good support from Neto. We like the in-house flat rate services

2017-10-07

With such a high level of integration, we rarely enter the same information twice.

Pros

Shipping integration with just about every Australian Shipper.

Cons

For example, we would like to run a report that shows us the search queries entered by our customers on our online store.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron James

Great product and friendly customer service

2017-03-04

My next step will be to use their new Inventory module to manage all of my purchase orders and stock control.

Pros

The eBay integration saves on time and management.

Cons

Can take some time to get your head around the platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Neto

Take the time to learn the basics. It's a large platform with lots of features and you can get easily distracted by trying to setup something you don't understand. Read their help docs and go to their webinars. Be prepared to put in the time, this won't be a quick get-rich-quick site.

Source: Capterra
Helpful?   Yes   No
Read more
Colin Myers

Poor Service And Payment Systems Dont Work

2017-02-27

I was with Neto for approx 7 months had nothing but issues with their automatic payment systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Deena Aly

Thrilled to be working with the Neto team!

2017-10-09

This is not a flaw, but rather, an excellent feature of their system.

Pros

We love the functionality, the design and the back-end features offered to us by Neto.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Sharon Pike

Excellent

2017-10-04

Pros

It updates stock levels for website & POS sales and integrates with Xero.

Cons

Sorting columns in products, columns I want to see keep changing and I have to reset. Wish I could edit qty on product page with out going into product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Wayne Shelley

The best system for growing our business over 30% each year

2017-07-21

Business growth, year in, year out. Peace of mind that someone is behind the scenes keeping my storefront open for me with no worries.

Pros

The ability to automate processes and integrate with sales channels.

Cons

The lack of email marketing integrations (yet).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Djurovich

easy to use and support is very thorough

2017-07-21

Pros

We run two websites skinned differently and they integrate with our Saasu accounting software very well saving us a lot of admin time.

Cons

There are some inconsistencies in operation eg when exporting some sections like customers you can export a list that has been selected using filters but for products you can only export the entire list of products and then have to sort to get down to the products you want

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Robbin Sebastian

I haven't used Neto much as I am a new employee, but I have loved what I have seen!

2017-07-21

Easy and customizable.

Pros

Easy and customizability, search filters are the best.

Cons

I have not used Neto much to come up with things to improve.. I like what I use at the moment!!!!!!!!!

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Mathers

Generally Really Good but some of the Basics Need to be Fixed.

2017-05-20

Pros

It's easy to use, Australian focused and there is constant development.

Cons

I am currently beyond frustrated that the newsletter sign up doesn't work and our email database has remained stagnant for four months.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jordan Leybourne

Neto so far has been fine. I think for an eCommerce platform it works fine.

2017-05-21

More client growth, the easy of becoming a customer and approving them is due to the software.

Pros

The functionality of the platform works well, it's easy to update and maintain everything.

Cons

I wish there was more flexibility in regards to changing things for each customer i.e. since I'm a wholesaler, a product or service I may offer to one client may not be one I want to offer to another so it would be good if you can disable features for your client based on what you give them access to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jimmy Ross

Neto has made it possible for me to have a wild idea and make it happen, easily and on my own..

2017-07-28

I was able to turn an idea into a reality by using a standard template that I could build myself. It has allowed me to build slowly, at my own pace, at a good value. If all goes to plan, all the functionality I foresee needed for the future will be available and custom needs are easily done. The biggest benefit beyond the software itself, is the people and their accessibility here in Australia. I asked the stupid questions because I need to if I want to move forward and they do not make me feel stupid, they seem to get it...

Pros

- Quickly becoming a one-stop-shop, fully integrated systems, like they are used

Cons

Minor: - I'd like the ability to choose ascending or descending ordering as standard - I'd like the sort function (choosing priority / numbering) of products and pictures to be more intuitive. - Some more detail in the information box on fields to know what it is used for or a link to guide

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paula Lester-Garcia

Great software!

2017-05-18

Pros

I love that the POS and the e-commerce are all integrated in one place.

Cons

the POS is very intuitive (very easy to train new staff), but the Control Panel is not the most user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ian Wall

Very good and like using it

2017-05-18

Pros

It is easy to use for the customers on all platform and easy to add products to plus adding photos so people can see what the product that they are ordering will look like

Cons

there is no QTY on the products that are listed on website which need to be fixed as customers need to know how many there are incase they want X amount but they cant as it doesnt say say they may go else where instead

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel Feodoroff

Advertised more growth, got less

2017-06-10

Pros

Integrations with shipping companies were the best thing about Neto.

Cons

The Shop templates were CRAP, POS was terrible (Square is 100x better).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Carly Watterson

Moving to neto has been relatively easy. Customer service have been easy to deal with.

2017-07-25

Pros

Also the reporting and ease with which you can show which products are in stock or out of stock.

Cons

The problems we are having syncing with MYOB and we are getting frequent syncing errors we have to reset the server.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Al Nairn

Overall good, unfortunately since singing up 18mths ago growth has negatively impacted on service.

2017-06-06

Pros

Ease of use, which will be substantially improved one the MYOB Live integration is actually finished and we no longer have to double-enter all transactions.

Cons

When singing up 18 months ago I made detailed inquiries in to the pending MYOB Live integration as this was a key component in the decision to go with Neto.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Nessa Lewis

Neto Best Value Platform for Small Business

2017-03-06

Me and my mum have found Neto so easy to use, it offers the best overall channel integration, Australian carriers and lots of included business tools available.

Pros

Channel integration Australian Carriers

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more