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Ordyx vs Neon CCM Comparison

Overview

Ordyx is a hybrid POS system with SMS messaging, inventory management, and loyalty programs, compatible with PC, Mac, iPhone,...

Neon CCM software is designed to manage & streamline client, case, & program data so you can focus on making an impact.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

3.3

(21)

5

4

3

2

1

2

10

4

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

4.4

(10)

5

4

3

2

1

5

4

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.
The pros about the software is keep all you sales in one place it a great way to stay on top of you sales.
Easy to use, fast and with a very good tecnical support. We are using Ordyx for more than a year and it's our third system since we open 8 years ago.

Pros

I also liked the customer service. When I have a question about the functions or submit a ticket, I receive updates and even calls from reps. She is a great asset to CiviCore.
This is a direct result of their outstanding customer support.
We have really enjoyed working with CiviCore. I would definitely recommend them to other organizations.

Cons

Onboarding was the most negative part of our experience. Complete lack of communication/understandin.
The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction.
System has major flaws in reporting and we acitvely seeking new POS system. In addition TERRIBLE customer service on all counts.

Cons

Setting up new reports/queries can be confusing.
There is sometimes a time lag on the requests that we have (as we have a lot!).
The overall transfer and transition has been difficult and long (because we had so much data to upload).
  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features80
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Attendance Tracking
  • Authorization Tracking
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Caller ID
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Case Notes
  • Cash Management
  • Catering Management
  • Certification & Licensing
  • Child Welfare Management
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Cost Management
  • Customer Accounts
  • Customer History
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Visualization
  • Delivery Management
  • Delivery Tracking
  • Digital Signature
  • Discount Management
  • Document Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Scheduling
  • For Cafeterias
  • For Healthcare
  • For Mental/Behavioral Health Practices
  • For Schools
  • Forms Management
  • Free / Reduced Meals
  • Front Desk Management
  • GPS
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Planning
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Property
  • Multi-Provider Practice
  • Online Booking
  • Online Ordering
  • Online Payments
  • Order Management
  • Order Processing
  • Overtime Calculation
  • Partner Portal
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Program Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Reporting
  • Receipt Management
  • Recipe Management
  • Records Management
  • Referral Management
  • Referral Tracking
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Rewards Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Separate Checks
  • Single Property
  • Single Provider Practice
  • Split Checks
  • Stock Management
  • Survey/Poll Management
  • Table Management
  • Task Management
  • Team Notes
  • Third Party Integrations
  • Time Tracking
  • Tips Management
  • Training Management
  • Treatment Planning
  • User Management
  • Utilization Reporting
  • Vendor Management
  • Volunteer Management
  • Wait List Management
  • eCommerce Management
  • Total features62
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Appointment Scheduling
  • Assessment Management
  • Assessment Notes
  • Attendance Management
  • Attendance Tracking
  • Authorization Tracking
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Calendar Management
  • Caller ID
  • Candidate Profiles
  • Case List Management
  • Case Management
  • Case Notes
  • Cash Management
  • Catering Management
  • Certification & Licensing
  • Child Welfare Management
  • Claims Management
  • Client Management
  • Client Portal
  • Compliance Management
  • Compliance Tracking
  • Confirmation/Reminders
  • Cost Management
  • Customer Accounts
  • Customer History
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Visualization
  • Delivery Management
  • Delivery Tracking
  • Digital Signature
  • Discount Management
  • Document Management
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Employee Database
  • Employee Management
  • Employee Time Tracking
  • Enrollments/Onboarding
  • Event Scheduling
  • For Cafeterias
  • For Healthcare
  • For Mental/Behavioral Health Practices
  • For Schools
  • Forms Management
  • Free / Reduced Meals
  • Front Desk Management
  • GPS
  • Gift Card Management
  • Goal Setting / Tracking
  • Group Notes
  • HIPAA Compliant
  • Initial Assessments
  • Inpatient/Residential
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Planning
  • Mobile Access
  • Mobile Alerts
  • Multi-Location
  • Multi-Property
  • Multi-Provider Practice
  • Online Booking
  • Online Ordering
  • Online Payments
  • Order Management
  • Order Processing
  • Overtime Calculation
  • Partner Portal
  • Patient Management
  • Patient Records Management
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Program Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Real Time Reporting
  • Receipt Management
  • Recipe Management
  • Records Management
  • Referral Management
  • Referral Tracking
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Restaurant POS
  • Rewards Management
  • Role-Based Permissions
  • Sales Reports
  • Sales Tax Management
  • Scheduled / Automated Reports
  • Scheduling
  • Self Service Portal
  • Separate Checks
  • Single Property
  • Single Provider Practice
  • Split Checks
  • Stock Management
  • Survey/Poll Management
  • Table Management
  • Task Management
  • Team Notes
  • Third Party Integrations
  • Time Tracking
  • Tips Management
  • Training Management
  • Treatment Planning
  • User Management
  • Utilization Reporting
  • Vendor Management
  • Volunteer Management
  • Wait List Management
  • eCommerce Management

Integrations

  • Total integrations17
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • Marketman
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Ordyx vs. Neon CCM

See how Ordyx and Neon CCM stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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