Pricing model: Subscription
Standard: $59.00, additional terminals: $17.00
Contact Ordyx for detailed pricing information.
6 reviewers had the following to say about Ordyx's pricing:
If you are lucky they will support you (answering the phone) on weekends, consider a miracle if they can solve your problem.
Cheap, Super Cheap. Really cheap P O S
You get what you paid for... Do you know What I mean?
Thank you for your feedback. We apologize for your experience with our solution. We are constantly looking for ways to improve. However, we do not recognize your store name. Please reach out if there is anything that we can assist you with, as we do offer free 24/7 support and unlimited training.
Likelihood to recommend: 0/10
It's wasn't the worst but it wasn't the best ill choose another software
The pros about the software is keep all you sales in one place it a great way to stay on top of you sales
The cons is the price of software after free trail is a little to high for me
Likelihood to recommend: 5/10
Much improved over previous system, do recall what it was,
Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.
Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them.
Thank you for your review! We appreciate your feedback. At Ordyx we are constantly working on improving our software to provide our customers with the best service.
Likelihood to recommend: 7/10
it runs my business adequately
its fairly easy to make changes in the back office. that's about all I can think of for what I like most
Hate that it wont let me put a zero "0" in for a tip and it removes it from the no tip count. Some people tip cash, so why wont it accept "0" as a value and not count against us when closing.
Likelihood to recommend: 6/10
Pros : Overall It is a good product. I like the fact that I can see everything on my POS in real time. What my sales are and who is clocked in from anywhere in the world. Another feature that I look at everyday day is what the sales were on the same day last year. This feature is very useful to me because I watch my numbers everyday. It is very easy to update a menu item price or add new items. They have implemented some suggestions and they seem to continually have regular updates that have made improvements. I have used Ordyx for about 18 months now and have never had a system failure, other than user errors that we called in and they helped us fix it fast. Cons: The inventory is not very easy to maintain , It needs to be set up to make it easier to input and update inventory items . The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction. The customer support need some improvement , they have all been nice helpful except that most never identify themselves. I would be an improvement if the would train them all to say something like "Ordyx support this is ______ how can I help you" instead of a very quick "support " that you can not even understand. It has been many months that we have had to call them because we have not had any problems , but in the first few months there was a few calls. Also too much background noise makes it hard to understand them sometimes. Other than that they do a good job and have been open minded to improve. Thank you Ordyx for making my life easier Joe
We appreciate the feedback and will continue to make improvements on our support process.
Pros: - Value for money. - Simple and easy to understand. Easy to maintain. - Helpful support team. Provides 1-1 support (over days) for critical issues. Cons: - Dated (UI & features). Whatever UI upgrades I've seen have been cosmetic. - Not device agnostic (and I don't mean iOS; I mean devices within Apple); at least my version. - No clear roadmap so don't know of coming upgrades/updates. - No Voice-of-Customer input. I would like to know that holes in my workflow are being addressed. These are not bugs but things that fall through the cracks.
We appreciate the feedback and will continue to make improvements.