Ordyx Pricing Plan & Cost Guide

Ordyx

Mobile-friendly, hybrid, cloud-based restaurant & bar POS

3.29/5 (21 reviews)

Ordyx Pricing

Pricing model: Subscription

Lite: $49.00

Standard: $59.00, additional terminals: $17.00

Contact Ordyx for detailed pricing information.

Competitors Pricing

Navotar

Pricing model: Subscription
Free Trial: Available

SiteKiosk

Starting from: 99.00
Pricing model: One Time License, Free
Free Trial: Available

Product Finder 360

Starting from: 29.00/month
Pricing model: Subscription
Free Trial: Available

VirtualQ

Starting from: 15.99/month
Pricing model: Subscription

Ordyx Pricing Reviews

Pros
  • Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.Verified ReviewerRead the full review
  • The pros about the software is keep all you sales in one place it a great way to stay on top of you sales.Denishia W.Read the full review
  • Easy to use, fast and with a very good tecnical support. We are using Ordyx for more than a year and it's our third system since we open 8 years ago.Rosane V.Read the full review
Cons
  • The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction.Joe R.Read the full review
  • Onboarding was the most negative part of our experience. Complete lack of communication/understandin.Loyd T.Read the full review
  • System has major flaws in reporting and we acitvely seeking new POS system. In addition TERRIBLE customer service on all counts.Michelle K.Read the full review
56%
recommended this to a friend or a colleague

6 reviewers had the following to say about Ordyx's pricing:

Leandro B.

Ordyx has the power to make you earn less money

Used daily for 2+ years
Reviewed 2020-10-18
Review Source: Capterra

If you are lucky they will support you (answering the phone) on weekends, consider a miracle if they can solve your problem.

Pros
Cheap, Super Cheap. Really cheap P O S

Cons
You get what you paid for... Do you know What I mean?

Response from Ordyx


Hello Leandro,

Thank you for your feedback. We apologize for your experience with our solution. We are constantly looking for ways to improve. However, we do not recognize your store name. Please reach out if there is anything that we can assist you with, as we do offer free 24/7 support and unlimited training.

Thanks,
Team Ordyx

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

Minimize review

Denishia W.

Restaurant software

Used daily for free trial
Reviewed 2020-03-09
Review Source: Capterra

It's wasn't the worst but it wasn't the best ill choose another software

Pros
The pros about the software is keep all you sales in one place it a great way to stay on top of you sales

Cons
The cons is the price of software after free trail is a little to high for me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

Minimize review

Anonymous

We have used Ordyx as our Point of Sales system for the past 3 years at our alehouse and grill.

Used daily for 2+ years
Reviewed 2018-01-19
Review Source: Capterra

Much improved over previous system, do recall what it was,

Pros
Cloud based with , for the most part, a reasonably good set of canned reports. The front of the house functionality is good.

Cons
Wholesale price increases are difficulty to accomplish. Customer service always points the finger at the internet provider first. They make changes without fully explaining what will and has changed, you're up to your own to figure it out or call them.

Response from Ordyx


Thank you for your review! We appreciate your feedback. At Ordyx we are constantly working on improving our software to provide our customers with the best service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

Minimize review

Les A.

Good for the most part, has some annoyances

Used weekly for less than 6 months
Reviewed 2017-08-12
Review Source: Capterra

it runs my business adequately

Pros
its fairly easy to make changes in the back office. that's about all I can think of for what I like most

Cons
Hate that it wont let me put a zero "0" in for a tip and it removes it from the no tip count. Some people tip cash, so why wont it accept "0" as a value and not count against us when closing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

Minimize review

Joe R.

The Best that I have found, and I searched everywhere

Reviewed 2015-12-19
Review Source: Capterra

Pros : Overall It is a good product. I like the fact that I can see everything on my POS in real time. What my sales are and who is clocked in from anywhere in the world. Another feature that I look at everyday day is what the sales were on the same day last year. This feature is very useful to me because I watch my numbers everyday. It is very easy to update a menu item price or add new items. They have implemented some suggestions and they seem to continually have regular updates that have made improvements. I have used Ordyx for about 18 months now and have never had a system failure, other than user errors that we called in and they helped us fix it fast. Cons: The inventory is not very easy to maintain , It needs to be set up to make it easier to input and update inventory items . The problem is the fact that you have to open multiple pages and do your own calculation for single counts and case counts. If you made an error on a price it is very difficult to make a correction. The customer support need some improvement , they have all been nice helpful except that most never identify themselves. I would be an improvement if the would train them all to say something like "Ordyx support this is ______ how can I help you" instead of a very quick "support " that you can not even understand. It has been many months that we have had to call them because we have not had any problems , but in the first few months there was a few calls. Also too much background noise makes it hard to understand them sometimes. Other than that they do a good job and have been open minded to improve. Thank you Ordyx for making my life easier Joe

Response from Ordyx


We appreciate the feedback and will continue to make improvements on our support process.

Rating breakdown

Ease of use
Customer support

Minimize review

Pradeep P.

Great starter software (3.5 stars). Need to improve UI. Need dynamic reporting.

Reviewed 2016-01-30
Review Source: Capterra

Pros: - Value for money. - Simple and easy to understand. Easy to maintain. - Helpful support team. Provides 1-1 support (over days) for critical issues. Cons: - Dated (UI & features). Whatever UI upgrades I've seen have been cosmetic. - Not device agnostic (and I don't mean iOS; I mean devices within Apple); at least my version. - No clear roadmap so don't know of coming upgrades/updates. - No Voice-of-Customer input. I would like to know that holes in my workflow are being addressed. These are not bugs but things that fall through the cracks.

Response from Ordyx


We appreciate the feedback and will continue to make improvements.

Rating breakdown

Ease of use
Customer support

Minimize review