Osiris Features

Osiris

Funeral home management solution

4.71/5 (35 reviews)

Osiris Feature Summary

  • Cemetery Management
  • Cremation Management
  • Donation Management
  • Financial Reporting
  • Merchandising
  • Pre-Need Management

Competitor Feature Comparison

Accounting Integration
Activity Dashboard
Activity Tracking
Availability Indicator
Availability Management
Calendar Management
Categorization
Collaboration Tools
Contact Management
Contract Drafting
Contract Management
Credit Card Processing
Custom Forms
Customizable Reporting
Document Management
Document Storage
Electronic Signature Capture
Event Calendar
Financial Analysis
Financial Management
Goal Setting / Tracking
Image Library
Inventory Management
Meeting Management
Multi-Location
PCI DSS Compliance
QuickBooks Integration
Receipt Management
Records Management
Remote Access
Reporting & Statistics
Resource Management
Sales Reporting
Sales Tracking
Scheduling
Task Management
Task Tracking
Third Party Integration
Time & Expense Tracking
User Defined Attributes
Work Order Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Activity Tracking
Availability Indicator
Availability Management
Calendar Management
Categorization
Collaboration Tools
Contact Management
Contract Drafting
Contract Management
Credit Card Processing
Custom Forms
Customizable Reporting
Document Management
Document Storage
Electronic Signature Capture
Event Calendar
Financial Analysis
Financial Management
Goal Setting / Tracking
Image Library
Inventory Management
Meeting Management
Multi-Location
PCI DSS Compliance
QuickBooks Integration
Receipt Management
Records Management
Remote Access
Reporting & Statistics
Resource Management
Sales Reporting
Sales Tracking
Scheduling
Task Management
Task Tracking
Third Party Integration
Time & Expense Tracking
User Defined Attributes
Work Order Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Activity Tracking
Availability Indicator
Availability Management
Calendar Management
Categorization
Collaboration Tools
Contact Management
Contract Drafting
Contract Management
Credit Card Processing
Custom Forms
Customizable Reporting
Document Management
Document Storage
Electronic Signature Capture
Event Calendar
Financial Analysis
Financial Management
Goal Setting / Tracking
Image Library
Inventory Management
Meeting Management
Multi-Location
PCI DSS Compliance
QuickBooks Integration
Receipt Management
Records Management
Remote Access
Reporting & Statistics
Resource Management
Sales Reporting
Sales Tracking
Scheduling
Task Management
Task Tracking
Third Party Integration
Time & Expense Tracking
User Defined Attributes
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 6.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


0 reviews

Osiris Feature Reviews

25 reviewers had the following to say about Osiris's features:

Matthew Fredrick

Very pleased

2017-09-29

Pros

Customer service, multiple locations management made extremely simple and cost effective, Cost is unbelievably reasonable compared to other programs on the market!

Cons

Still not compatible with indiana death registration system. But I'm told they are working on this

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Matt-
Thank you for reviewing Osiris! We really appreciate your input!

Read more
Jim Sickonic

Osiris Review for MVM

2018-09-13

Excellent support and customer service.

Pros

It has helped to stream line our accounting process

Cons

The reporting system could use some improvements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Jim,
Thank you so much for reviewing Osiris! We appreciate your feedback and always strive to make Osiris better according to customers requests. You and other awesome users like you have made Osiris the amazing tool that it is!
Sincerely,

Osiris Team

Read more
Ronda Reich

Not only is Osiris easy to use but has great functionality!

2017-09-29

Pros

Has all the reports we need and easy to download into an Excel sheet.

Cons

I noticed a report that would be useful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Thank you so much Ronda! We appreciate your time in reviewing Osiris! We appreciate the feedback and really enjoy working with you!

Read more
Todd Noecker

Osiris Overview

2018-09-17

Monthly reviews with staff based on Osiris reporting.

Pros

After using Passare Directors Assistant, Continental and Falcon etc. This is by far the friendliest and most teachable and accountable software out there. We are so pleased with this software.

Cons

There is nothing that I can think of. It has not posed any issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Todd,
We are so grateful for you taking time from your busy schedule to review Osiris. We improve and grow from users like you taking time to be a part of the process. We appreciate you!
Sincerely,
Osiris Team

Read more
Char Carpenter Barrett

Great database platform for our funeral home!

2019-09-05

We have needed a database for our funeral home since our inception.

Pros

The seamless integration into QuickBooks and reports available to me as an Owner are going to be indispensable as more data is gathered.

Cons

We are a Mac office, so the use of Parallels (to utilize Osiris with our Macs) with this PC based product has had it's challenges, but the Osiris staff has been with us every step of the way. That said, if your office uses Macs, I would still highly recommend Osiris.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Dear Char,
We appreciate your review. We do have a collaboration portal coming soon which will relieve many of your mac issues especially when meeting with families! Thank you for your comments and please keep them coming. The best is yet to come!

Read more
Kailee Vitelli

Review of Funeral Home Software

2018-09-13

I absolutely love all of the reports and the ease of billing and accounts receivable with the program!

Pros

We went from complete paper records and contracts to Osiris, which was a huge project. I loved the ease of entering the contract as well as the efficient record keeping.

Cons

I really don't have something that I don't care for, but for the sake of the question, I found it frustrating when things are missing in the entry for a case and you were stopped from proceeding. Example is if you do not have the name of the purchaser, it stops you from going to the next screen for the contract and you have to click out of it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Kailee,
Thank you so much for your review and your suggestions for ways to improve Osiris! We know you are so busy and it is very helpful for you to take away from your busy schedule to write a review for us!
Sincerely,
The Osiris Team

Read more
Andrea Glavas

Very intuitive program for everyone to use!

2015-05-26

Cons: Looking forward to having the Vitals information sheet adjustable to the order of the State format we use, but I know this is coming soon.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Andrea-
Thank you so much for taking the time to review our product. We appreciate your business and look forward to meeting your software needs for many years to come.

Read more
Terry Burch

Great and Easy to Use

2019-09-10

When using OSIRIS compared to other software companies, OSIRIS is by far the easiest to integrate with QUICKBOOKS.

Pros

Our staff feels very comfortable with it and it is very easy to push accounting to QuickBooks.

Cons

We wish that we could integrate our credit card processing with OSIRIS instead of using the one they offer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Terry-
Thank you for taking the time to review Osiris. We appreciate your input. Integration with credit card vendors is an expensive process, so unfortunately, we can't integrate with everyone. We are constantly looking at customer requests and hope we can possibly meet your credit processing needs in the future. We love working with innovative funeral director's like you!

Read more
Adrian Green

Awesome Program

2019-08-20

Osiris is going to take over the industry. I have recommended it to my dad at Robertson Funeral Home and also my uncle at King tears Mortuary and they are going get it.

Pros

I was able to be mobile with this program.

Cons

It was amazing but I can’t think of a complaint

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Adrian-
Thank you for your review and your recommendations to your other friends and family members! We continue to grow organically with energetic users like you and we look forward to rolling out our new features to our community. We are a small family-owned business and we sincerely appreciate your business!

Read more
Bradley Bevins

Awesome Customer Support!

2016-08-09

I have just come into this industry in the last couple of months, so I was very concerned I'd have a long period of training to get up to speed with industry needs and demands. Although I know there is more to learn as far as the industry is concerned, I feel as if I have mastered the paperwork demands by using Osiris.

Pros

If I see a need for data collection, or I make a simple request to add something to a form, I get an immediate response on who has taken ownership of the request, and continual feedback about where that person is in the process. I feel as if I, myself, am part of the team.

Cons

As with any software that has to customize across so many different state regulations and requirements, there can be bumps and glitches with the way things show up or don't show up. For instance, you might try to populate an obit and find that it didn't pull something you want to always have in your obit. Figuring out how to change your template can be a little unnerving at first. However, here's where the Pro slips right back in: the Support Team really does support you, and will help you customize whatever you need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Osiris

Take the time to actually play with the program. I have found I can pin pictures and other documents into the program so that they are always with the person's record. I have even found that I can customize a check list that matches my funeral home's requirements so that I know if something that can slip through the cracks very easily (say an honorarium check to someone) is in my checklist so it isn't ever forgotten. I think you will find this program MORE than supports any need you can imagine in your own Funeral Home.

Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Bradley - thank you for such a great review. It will be very beneficial to people looking at different software companies to determine if Osiris will fit their needs.

Read more
Dustin Pace

YES TO OSIRIS

2018-09-22

AMAZING!!!

Pros

Everything is done in one place, great customer service they make sure we have everything we need

Cons

Nothing to dislike this company does no wrong

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Dustin-
Thank you so much for reviewing Osiris. We really appreciate your input and effort to help us maintain the very best system possible!

Read more
Lawrence Suarez

A must have software for funeral homes.

2019-09-11

Great experience and great service!

Pros

It's easy to print forms, but most of all, customer service is amazing!

Cons

There isn't anything that I did not like per se, but maybe the data mapping can be easier? Not a big deal, I just don't want to hassle the Osiris team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Lawrence-
Thank you so much for the amazing review! We are former funeral home owners and we love working with funeral directors!

Read more
WILLIAM GRAY

Great product for the funeral industry

2019-08-26

We have gone almost paperless since we have gone to Osiris instead of chasing files i can go right to the computer and have all the checklist and contract information at our fingertips so much easier to keep our cases more organized and I have Osiris on my home computer as well so if a family calls at 7 at night i can go to my computer and pull up everything that I have at work from home it makes it really nice to get answers to our families in a timely fashion

Pros

We started using Osiris software about 10 months ago and so happy we made the change it is compatible with Quick-books which makes the statement and keeping track of payments a breeze. the really nice thing is that you can add all your forms into it as well so you don't have to keep all these different forms when you input all the information into the vitals section it will automatically fill in all the forms with the deceased information on them. if you are in the Funeral Industry and looking for an all around product that will work for you business give Osiris a try you will not regret it

Cons

the least thing that i like about it is we didn't switch to Osiris sooner

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Dear William,
Thank you so much for your feedback. We really appreciate your business and are here for you if you need anything at all!

Read more
Kelsey Peak

Osiris for Funeral Services

2019-09-03

My overall experience has been great. I initially googled "software for funeral homes" and found Osiris. I called them and spoke with the representative and realized it was something I wanted to try. The trial error went great and we love the new calendar addition. We have been using it for maybe a year not I can't remember when we got it but it is great for our staff of all ages.

Pros

I love that this software was designed with a funeral director in mind.

Cons

The only con I have is the miscellaneous section of the software and the compatibility with Mac. When I say miscellaneous I mean that it is a little unorthodox to enter in a misc charge without it connecting to a deceased person specifically. Also, with parallels it sometimes freezes or I will have a strange printer connection situation when I jump on to different wifis. Other than that the software does what it needs to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Dear Kelsey,
Thank you for your review. We are coming soon with a collaboration portal which will help you bypass many of the mac issues especially when meeting with families. We really appreciate your suggestions and we are committed to continual improvement!

Read more
Scott Williams

Excellent product

2016-12-19

Really well done. Customer support response time was excellent too.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
KEVIN HAYNES

MANAGEABLE GROWING PAINS

2019-08-27

Being able to be somewhat mobile with software and able to communicate with office while out on business travel has been a great benefit to me.

Pros

I LIKE HOW THE TEAM AT OSIRIS IS GROWING WITH US. WE ARE CONSTANTLY SHARING WITH ANOTHER ON HOW TO ENHANCE THE SYSTEM. TECH SUPPORT IS FANTASTIC AND SOLUTIONS ARE MADE OR GIVEN ALMOST IMMEDIATELY DURING THE CALL

Cons

Still would like to see event schedule that would include staff and vehicle assignments that could be shared.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Dear Kevin,
We very much appreciate your review and taking time to help us with your useful comments and suggestions. Your organization has been invaluable in helping us grow and make enhancements to our product. Resource management is coming soon - you are going to love it!

Read more
Janie McCullah

The software is wonderful...the customer support/people are even better!

2015-06-10

After the comparisons were made, we decided to seriously look at Osiris for our funeral home which has 3 locations. We are delighted with the software.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Janie-
Thank you so much for the very informative review. We love having your firm as a customer and we look forward to many years of working with you all!

Read more
Shawn Wiscombe

Streamlining Productivity

2019-08-27

We have just started using Osiris and have not used its full potential but we are very pleased with the ability to have information readily available even after hours, particularly to have notes available on individual cases so we know what communication has already transpired.

Pros

I also love the integration with QuickBooks!

Cons

I wish when you enter information it would just autopopulate without having to create a directory.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Dear Shawn,
Thank you for taking the time to review Osiris. We really appreciate your input.

Read more
Cameron Naugle

Simple Arrangement Software with Quickbooks Integration

2018-09-13

arrangement meeting are much easier with the software and math errors are thing of the past.

Pros

The ease of use and how it exports my client files into my quickbook systems

Cons

The ability to store scanned documents to the client files.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Cameron,
Thank you very much for your review! We are just releasing our document storage feature this week! We will reach out and get a time that works for you to show you how to use the document storage.
Sincerely,
Osiris Team

Read more
Heather Moffat

I love it!!!! It's so user friendly and really encompasses everything you need.

2015-05-20

It really is the best program ever! The staff is so nice every time you call.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Thank you so much Heather! We enjoy working with your firm and look forward to many more years of working together!

Read more
Marcelo Lima

Great Tool

2016-12-19

Very easy to use, excellent and fast support and they are really interested in listening to the users ideias.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mary Yold

Been using program for all deaths in Hemet/Murrieta area since Sept 2013

2015-05-28

Very easy to use and Kris (technical help) is fabulous.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Thank you Mary. It is a pleasure to work with you and the staff there at the funeral home.

Read more
Thomas Cren

Great product

2017-01-06

Improving our work and make it easier! I love it

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Vinson Orr

PERFECT solution for me!

2014-06-26

Easy to use, intuitive, I was using it 20 minutes after the demonstration and have never looked back.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Thank you Mr. Orr for your review. We pride ourselves as being big on service and features and low on price so that we provide an incredible value.

Read more
Steven Jensen

Osiris or Bust!

2016-12-16

Great experience, and so accommodating and understanding to your needs... Very professional services.

Pros

Easy to use and move around in.

Cons

Like all, the cost

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Osiris

Try it out before you buy to see if a good fit

Source: Capterra
Helpful?   Yes   No

Response from Funeral Directors Resource


Thank you Steven for your review. We really appreciate your positive ratings.

Read more