Parting Pro Features

Parting Pro

Business growth solution for the cremation industry

4.68/5 (56 reviews)

Parting Pro Feature Summary

  • Cremation Management
  • Pre-Need Management

Competitor Feature Comparison

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Digital Signature
Electronic Signature Capture
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Billing & Invoicing
Compliance Management
Contact Database
Customer Database
Customizable Reporting
Data Import
Data Import/Export
Data Storage Management
Digital Signature
Electronic Signature Capture
Email Marketing Management
Employee Database
Feedback Collection
Feedback Management
Inventory Management
Prioritizing
Proposal Generation
Ratings & Reviews
To-Do List
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App
Billing & Invoicing
Compliance Management
Contact Database
Customer Database
Customizable Reporting
Data Import
Data Import/Export
Data Storage Management
Digital Signature
Electronic Signature Capture
Email Marketing Management
Employee Database
Feedback Collection
Feedback Management
Inventory Management
Prioritizing
Proposal Generation
Ratings & Reviews
To-Do List
eCommerce Integration
eCommerce Management
Visit WebsiteCompare App

Parting Pro Feature Reviews

25 reviewers had the following to say about Parting Pro's features:

Andrew de Michaelis

Improves the Customer Experience, Easy to Use.

2020-04-27

Pros

The visual layout of PartingPro is fairly intuitive and allows the team to manage their work much more easily and obtain payments more quickly.

Cons

The invoicing functionality and reporting could be improved to provide easier use by our team and management.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lee Karelse

Makes it easy

2020-09-22

Great product and customer service to support it.

Pros

Easy for the customer and for the funeral directors to track the various steps

Cons

As with any digital product, there will be end users that struggle no matter how simple the UI. For the end user, looking at long forms on a mobile screen can sometimes be difficult

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Shannon Burkett

Love the new site

2020-09-17

The customer service is the absolute best they respond within seconds and always eager to help us find solutions to any issues we have. they make changes for us regularly and there is almost no wait time!

Pros

Makes payments easy and increases sales! Easy to use and learn!

Cons

A couple issues with specific forms and in the e-sign platform it only allows for one signer not multi pal. Also in this review it asked for me to select a category and funeral home is not an option so i had to choose a random category.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Events Services company, 11-50 employees)

Parting Pro is Great

2018-10-19

The communication is great though and I’ve always had a great experience with the customer service.

Pros

I also really like the invoice option and the ability to accept payment via the program, however I wish we could change certain things about it.

Cons

I’d also like to be able to name invoices our case numbers, for some reason it doesn’t let me (for example invoice number KDL-18-257).

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Van Orsdel

Parting Pro Understands what Funeral Homes and Consumers need

2020-09-08

Parting Pro has been so accommodating to us and that is the reason we are with them. They really try to meet our needs at every level product wise, pricing wise, etc. The fact that they are constantly listening to their users and making improvements is amazing.

Pros

The e-sign capabilites are by far better than any other in the entire industry.

Cons

That it is not linked to our accounting software and does not have the ability to do reporting like State Reports etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Services company, 1-10 employees)

Easy to use

2018-10-23

It's easier and quicker when signatures are needed and the customers live out of state.

Pros

The forms were sent by email to the family members and with the signature verification included with this program, we had the forms back in just a couple of days and everything went smoothly.

Cons

Sometimes the follow up email's occurred to often and the customers were a little upset.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
John Jung

Finally, something that actually got me more cases.

2018-10-12

The team is very responsive to anything I need help with and each new feature release just makes it more and more valuable.

Pros

Parting Pro has unlocked a new segment of business for our firm. Having a low-cost, online-only option allows my firm to serve many of the families I was losing to competitors. I would get the first phone call, but ultimately lose them to direct disposers and fly-by-night store fronts.

Cons

It took me longer than it should have to trust the system. I thought that serving people online, I would be losing the personal touch - but families have said nothing but positive things about it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany Hinegardner

Parting Pro Review

2018-10-23

My over all experience has been enjoyable. It is a breeze to arrange a cremation through Parting Pro and its even fun.

Pros

I like that the software allows people to arrange cremation and funerals, sign legal documents with ID verification and even collect and send payment, all with the ease of never leaving your desk.

Cons

I wish it was a set-in-stone percentage so that I could tell my families what the convenience fee will be before I send them the invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Angela Eiss

Great Program

2020-09-21

Quick, easy and efficient.

Pros

Easy for our customers to use.

Cons

Nothing really is a con. I do know that some families have to deal with the stamp being charged but we sort that out internally.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tanner Carver

Always improving

2018-10-14

We use it every day and makes our jobs and our processes easier.

Pros

Parting pro makes taking payments online seamless.

Cons

it has no open source to connect to accounting software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sheri Stahl

Time saver

2018-10-13

Parting Pro helps me help my directors spend less time on the phone with families who are using our online cremation offering.

Pros

Ease of use, but the best feature is customer support!

Cons

More training on a regular basis, please.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
David Akard

Very easy to use

2020-09-22

Pros

Website integration was very easy.

Cons

We went live in January and so far we haven’t seen any cons.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Wright-Chapman

Parting Pro is Great

2018-10-23

Pros

Easy to use, customer friendly, self-explanatory.

Cons

I cannot think of one thing I don’t like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Holley Sowards

Parting Pro simplifies your LIFE!

2020-09-14

Any time I have had a question or concern they are right there to answer my questions and guide me through the process. I'm never left wondering what to do.

Pros

My internal processes have been streamlined due to all the great features Parting Pro has to offer.

Cons

Often times when the client decides to move forward and go through the online process it adds them as a new case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eddie Lopez

Parting Pro

2018-12-06

Pros

We also get notifications for when the paperwork is completed.

Cons

The program can be kind of slow and difficult to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alice Brousseau

Parting Pro

2020-09-14

Good experience - customer service is great.

Pros

It makes it easy for our families to make arrangements.

Cons

We cannot make any changes to the system (pricing, contract, etc.) on our own.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Clemens

Parting Pro Thanks

2020-09-17

On a daily basis, I review and organize my contacts. The software is fast and error free. We love it.

Pros

Its a living thing that evolves to our needs and helps us to interact with our customers on a clean and easy platform.

Cons

Glitches are few to non-existent, but when they occur, we seem to get fixes promptly. We've only been down a couple of times.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kendra Copeland

Review

2018-10-23

I'm very happy overall with Parting Pro the software has been great and its always getting better as new advances come along. The people with Parting Pro are great too! Always so helpful and willing to make our business better.

Pros

Such as the paperwork being sent to families and the option to send them an invoice as well.

Cons

If the software were to be more mobile friendly on our end and the families it would make things even better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Victoria Monforte

Learning curve

2020-09-14

The company has been easy to work with, very helpful and the end users are satisfied with the software.

Pros

The end user side is easy to understand.

Cons

The administrative side seems disorganized and occasionally redundant. The interface isn't as user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Phylisia Reyes

Review

2018-10-19

Pros

It is easy to use with families and to go over paperwork with them.

Cons

Payments are the hardest because they don't match with what we have in our system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Edith Lopez

Funeral Home ppwk

2018-10-24

Is a very easy program that can help you I believed is better then Docu Sign.

Pros

this easy to file out and the family can do everything over there house.

Cons

Some times the program is slow on loading documents.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tabitha Curtis

Review

2018-10-24

This software is easy to use, and function.

Pros

I am finding that this program software is super easy to use and navigate

Cons

I honestly can't think of any at this time

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shyla Waalkens

Best software yet!

2018-10-15

This is the perfect software because it allows us to communicate with needed forms much easier and hassle free.

Pros

I can now meet the needs of my families regardless of location, without the hassle of the family needing to find a place to print/scan the documents and email them back.

Cons

Well I liked to be able to edit the documents before sending them, to make it easier on the family to just review and sign.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Albert Heinz

The best there is

2018-10-19

The parting pro team is always there with a quick response to my questions/concerns

Pros

Ease of use. Families have no issues or negative feedback.

Cons

It is Swift and mobile friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
YANIRA ALGARIN

Easy Arraignment

2018-10-12

Pros

The families can go in and select what they want and make a payment. They don't have to come in for the arraignment.

Cons

I have not experience anything yet that I wouldn't like.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more