PawnMaster Features

PawnMaster

Inventory management & point-of-sale pawn shop software

3.46/5 (12 reviews)

PawnMaster Feature Summary

  • Cash drawer management
  • Layaways
  • Item & customer photo management
  • Sales management

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (37 other apps)
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Automatic Notifications (49 other apps)
Automatic Reminders (36 other apps)
Credit Card Processing (34 other apps)
Customer Database (34 other apps)
Customer History (36 other apps)
Customer Loyalty Program (51 other apps)
Customizable Branding (31 other apps)
Discount Management (38 other apps)
Employee Management (36 other apps)
Gift Card System (42 other apps)
Inventory Management (34 other apps)
Inventory Tracking (48 other apps)
Multi-Location (50 other apps)
POS (74 other apps)
Real Time Data (39 other apps)
Reporting & Statistics (48 other apps)
Sales Reporting (45 other apps)
Search Functionality (40 other apps)

PawnMaster Feature Reviews

11 reviewers had the following to say about PawnMaster's features:

James Stephenson

Must have for any pawn shop

2017-02-24

It provides excellent inventory control as well as keeping track of pawns.

Pros

Ease of use and gentle learning curve

Cons

The only cons would be nitpicking and are easily worked around (cost may be a factor for small shops)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
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Shawn Goans

Overall good experience. From Len to the rest of the team, response is great.

2017-08-03

See previous comments. Better overall understanding of our business.

Pros

Ability to track our inventory better and overall tighten up the ship in regards to our business.

Cons

Has frozen up a couple times so far which causes us to have to close out the program and re-open it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Thank you for the review, Shawn! We look forward to many years of success together.

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Jeni-Lei Powell

Best decision I ever made for my #goldenballs! Don't waste $ trying to polish any other old system.

2017-08-04

I have the biggest #goldenballs and my industry sports three of them because our history is rich and listed in scrolls before Christ.

Pros

This means that my employees weren't flying blind trying to figure out how things worked and if they had a question Customer Support was right there.

Cons

I am thankful the sales representative didn't give up on me even after over a year of calling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Jeni-Lei -- Thank you for the wonderful review. I've loved getting to know you through the course of your onboarding. You never fail to make me laugh so don't be a stranger! I hope you can make that trip down to see your BFF soon and of course, fit us in here at Data Age too. :)

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mike craven

not user friendly

2018-02-17

I felt I was done wrong by being pushed around, the printer would have made me feel appreciated as a new customer. Everyone, keep a eye out for my youtube video about all my system's problems.

Pros

customer service talks with great respect and courtesy. The reports are very useful and specific to certain info.

Cons

One time they fixed my system, later on that day I noticed the ticket writing fee was lower.The data transfer came with a lot of bugs.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Mike Penrose

Great over all, helps organize inventory, and money.

2017-08-18

Pros

Such as if we edit a price because it not in season , and then bring it back up while in season, you can see the history of the price changes.

Cons

if i am doing something and i click wrong thing, i hate having to long in each time to do something, like to back up and then send police report to leads online, i have to log in back up, then log in again to do report, then log in again to send police report. wish i can do multiple things from one log in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Mike, Thank you for the great review!

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Nadya Coombes

Awesome

2017-09-07

Overall would definitely recommend to anyone in need of this kind of software.

Pros

easy to use, fast software, does not take forever in load time, updated frequently so it's true to inventory

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeff Elmore

PawnMaster/Data Age

2016-09-28

Pros

You can probably find better Pawn Software on the market and you can probably find worse. The customer service is very bad.

Cons

Told him I was paying once my credit card cycled and he said okay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

1/10

Recommendations to others considering PawnMaster

There are a lot of companies out there who value business. Money is too hard to come by in this day and age. Choose a company that will appreciate your business. Choose a company that will appreciate you as a customer. If you sign up with data age/pawnmaster you will be stuck with them, like I am. You will have to deal with below average customer service and people that don't value you as customer.

Source: Software Advice
Helpful?   Yes   No
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Matthew Dunn

Reporting in on the Reports!

2015-02-04

Pros

The Reports are very useful and necessary for maintenance and monitoring store performance.

Cons

After a call to Data Age, they were able to resolve it very quickly over the phone, though.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering PawnMaster

Use the recommended hardware, scanner, and fingerprint reader. It makes setup a lot easier!

Source: Software Advice
Helpful?   Yes   No
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Nancy Parker

Top notch customer service! Always available immediately to help!

2017-08-03

Pros

New employees figure the system out without any problems.

Cons

small hiccups on occasion , they are always fixed immediately. Mainly the issue i have is selling firearms is different when it is a sale or a layaway

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Thanks, Nancy for your kind words! We love having A Pawn USA as a customer. Can't wait for our next visit!

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Roger Minger

We have been using Pawnaster for 2.5 years now and could not be where we are today without it!

2017-08-18

Pros

Ease of use and PMs outstanding customer service.

Cons

Some parts are a little not intuitive. These are few and far between, just a small few areas........

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Thank you for the wonderful review, Roger! We are so thankful for our savvy customers like you. If you ever get stuck on something, our team is always here for you!

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Michael Parson

Service Issues

2014-01-02

Pros

The product seemed convenient and easy to use at the time of purchase.

Cons

The price point is 3 to 6 times higher than anything else on the market, and they do not return our phone calls.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

1/10

Recommendations to others considering PawnMaster

Find another provider; they are horrible at service. There is no training provided, and they cost 3x more than anyone else.

Source: Software Advice
Helpful?   Yes   No
Read more