PawnMaster Features

PawnMaster

Inventory management & point-of-sale pawn shop software

3.97/5 (18 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Accounting
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Barcode Recognition
Benchmarking
Biometrics
CRM
Cash Flow Management
Cash Management
Check Advance
Check Cashing
Compliance Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Discount Management
Electronic Payments
Email Marketing
Employee Management
Employee Time Tracking
Fraud Detection
Gift Card Management
Income & Balance Sheet
Inventory Management
Inventory Tracking
Jewelry Management
Layaway Management
Loan Management
Loyalty Program
Merchandise Management
Monitoring
Multi-Location
Opportunity Management
Order Management
Payment Processing
Payment Tracking
Point of Sale (POS)
Police Reporting
Portfolio Management
Price / Margin Management
Profitability Analysis
Purchase Order Management
Real Time Data
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Reporting & Statistics
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Sales Reports
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Learn moreCompare App
ACH Payment Processing
API
Accounting
Accounting Integration
Audit Management
Authentication
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Biometrics
CRM
Cash Flow Management
Cash Management
Check Advance
Check Cashing
Compliance Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Discount Management
Electronic Payments
Email Marketing
Employee Management
Employee Time Tracking
Fraud Detection
Gift Card Management
Income & Balance Sheet
Inventory Management
Inventory Tracking
Jewelry Management
Layaway Management
Loan Management
Loyalty Program
Merchandise Management
Monitoring
Multi-Location
Opportunity Management
Order Management
Payment Processing
Payment Tracking
Point of Sale (POS)
Police Reporting
Portfolio Management
Price / Margin Management
Profitability Analysis
Purchase Order Management
Real Time Data
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Sales Reports
Sales Tax Management
Third Party Integrations
Touch Screen
User Profiles
Vendor Management
eCommerce Management
Visit WebsiteCompare App
ACH Payment Processing
API
Accounting
Accounting Integration
Audit Management
Authentication
Barcode / Ticket Scanning
Barcode Recognition
Benchmarking
Biometrics
CRM
Cash Flow Management
Cash Management
Check Advance
Check Cashing
Compliance Management
Credit Card Processing
Customer Accounts
Customer Database
Customer History
Discount Management
Electronic Payments
Email Marketing
Employee Management
Employee Time Tracking
Fraud Detection
Gift Card Management
Income & Balance Sheet
Inventory Management
Inventory Tracking
Jewelry Management
Layaway Management
Loan Management
Loyalty Program
Merchandise Management
Monitoring
Multi-Location
Opportunity Management
Order Management
Payment Processing
Payment Tracking
Point of Sale (POS)
Police Reporting
Portfolio Management
Price / Margin Management
Profitability Analysis
Purchase Order Management
Real Time Data
Repair Tracking
Reporting & Statistics
Reporting/Analytics
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
Sales Reports
Sales Tax Management
Third Party Integrations
Touch Screen
User Profiles
Vendor Management
eCommerce Management
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PawnMaster Feature Reviews

17 reviewers had the following to say about PawnMaster's features:

James S.

Must have for any pawn shop

2017-02-24

It provides excellent inventory control as well as keeping track of pawns.

Pros

Ease of use and gentle learning curve

Cons

The only cons would be nitpicking and are easily worked around (cost may be a factor for small shops)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lori H.

Great software

2019-01-30

I trust Pawnmaster. I do not understand how some stores function in this day and age with not using software. As long as we have our store we are staying with Pawnmaster

Pros

The report menu and management menu are a huge help.

Cons

Some areas of the software need work as far as user friendly - with not being a computer tech savvy person it can be overwhelming making sure you are doing the function correctly but again the customer service we have found is very helpful but a bit slow to respond some days.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff A.

PawnMaster Pawn Software

2019-02-27

I would recommend this software to any Pawn business who is looking for a software product that will make you successful by supplying the software functionally you need to make your store process sales, Layaways, Pawns/Loans, Inventory efficiently.

Pros

Great Pawn software that has all the functionality needed for running a successful Pawn Business. Great team and support to work with and is always very responsive and supportive.

Cons

Build on the great Pawn foundation to continue to work on cross store functionally that supports multi unit stores better in the future.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Shawn G.

Overall good experience. From Len to the rest of the team, response is great.

2017-08-03

Better overall understanding of our business.

Pros

Ability to track our inventory better and overall tighten up the ship in regards to our business.

Cons

Has frozen up a couple times so far which causes us to have to close out the program and re-open it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Thank you for the review, Shawn! We look forward to many years of success together.

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mike c.

not user friendly

2018-02-17

I felt I was done wrong by being pushed around, the printer would have made me feel appreciated as a new customer. Everyone, keep a eye out for my youtube video about all my system's problems.

Pros

customer service talks with great respect and courtesy. The reports are very useful and specific to certain info.

Cons

It is increadable how many clicks you have to make in order to do something.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Mike P.

Great over all, helps organize inventory, and money.

2017-08-18

Pros

Allows us to view past sales with each .

Cons

if i am doing something and i click wrong thing, i hate having to long in each time to do something, like to back up and then send police report to leads online, i have to log in back up, then log in again to do report, then log in again to send police report. wish i can do multiple things from one log in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Mike, Thank you for the great review!

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Tim M.

PAWNMASTER

2019-05-10

From inventory to balancing the books this program does it all.

Pros

The ease of use and the ease of being able to make a new person run with it pretty much right from the get go!

Cons

I personally have not found a con with it yet with what we do with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Dustin B.

Great service and highly capable software!

2019-02-28

Pros

Ease of use, great reporting and flexible functionality.

Cons

Report manipulation.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Nadya C.

Awesome

2017-09-07

Overall would definitely recommend to anyone in need of this kind of software.

Pros

easy to use, fast software, does not take forever in load time, updated frequently so it's true to inventory

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeni-Lei P.

Best decision I ever made for my #goldenballs! Don't waste $ trying to polish any other old system.

2017-08-04

Increased productivity and employee efficiency, customer retention, continued business revenue and growth, peace of mind being able to access customer support.

Pros

This means that my employees weren't flying blind trying to figure out how things worked and if they had a question Customer Support was right there.

Cons

I am thankful the sales representative didn't give up on me even after over a year of calling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Jeni-Lei -- Thank you for the wonderful review. I've loved getting to know you through the course of your onboarding. You never fail to make me laugh so don't be a stranger! I hope you can make that trip down to see your BFF soon and of course, fit us in here at Data Age too. :)

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Nancy P.

Top notch customer service! Always available immediately to help!

2017-08-03

Pros

The ease of navigation through the system. New employees figure the system out without any problems.

Cons

Mainly the issue i have is selling firearms is different when it is a sale or a layaway

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Thanks, Nancy for your kind words! We love having A Pawn USA as a customer. Can't wait for our next visit!

Read more
Matthew D.

Reporting in on the Reports!

2015-02-04

Pros

The Reports are very useful and necessary for maintenance and monitoring store performance.

Cons

Every once in a great while, there was a glitch where an item was rung up twice or something similar. After a call to Data Age, they were able to resolve it very quickly over the phone, though.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering PawnMaster

Use the recommended hardware, scanner, and fingerprint reader. It makes setup a lot easier!

Source: Software Advice
Helpful?   Yes   No
Read more
Jeff E.

PawnMaster/Data Age

2016-09-28

Pros

You can probably find better Pawn Software on the market and you can probably find worse. The customer service is very bad.

Cons

Told him I was paying once my credit card cycled and he said okay.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

1/10

Recommendations to others considering PawnMaster

There are a lot of companies out there who value business. Money is too hard to come by in this day and age. Choose a company that will appreciate your business. Choose a company that will appreciate you as a customer. If you sign up with data age/pawnmaster you will be stuck with them, like I am. You will have to deal with below average customer service and people that don't value you as customer.

Source: Software Advice
Helpful?   Yes   No
Read more
Michael P.

Service Issues

2014-01-02

Pros

The product seemed convenient and easy to use at the time of purchase.

Cons

The price point is 3 to 6 times higher than anything else on the market, and they do not return our phone calls.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

1/10

Recommendations to others considering PawnMaster

Find another provider; they are horrible at service. There is no training provided, and they cost 3x more than anyone else.

Source: Software Advice
Helpful?   Yes   No
Read more
Roger M.

The bets Pawn Shop Software in the USA

2019-04-16

We have been running Pawnmaster for 4 years now and have to say we LOVE it

Pros

Ease of use and EXCELLENT customer service!

Cons

Some parts are a little un-intuitive but nothing to worry about.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tami B.

Can not say enough great things!!

2019-05-08

Will not do business with any other software company . Best ones for our needs in a nut shell!

Pros

Everyone from sales to technical support all the way up to the Owner himself are nothing short of amazing!!

Cons

Windows 10 updates wreak havoc with Pawnmaster but it is not Pawnmaster's fault. They do correct the problems after any update that interferes with the way their software operates which is all they can do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Roger M.

We have been using Pawnaster for 2.5 years now and could not be where we are today without it!

2017-08-18

Pros

Ease of use and PMs outstanding customer service.

Cons

Some parts are a little not intuitive. These are few and far between, just a small few areas........

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Data Age Business Systems


Thank you for the wonderful review, Roger! We are so thankful for our savvy customers like you. If you ever get stuck on something, our team is always here for you!

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