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Perfect Fit vs Dialpad Comparison

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Overview

Perfect Fit is a business management solution for apparel manufacturers, importers, and sellers. The cross-platform solution...

Category Leaders

Dialpad is a cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

150

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

15

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

4

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

222

146

38

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

Not enoughreviews yet

Pros

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Nik K.

We have found this to be a reliable phone service alternative to Vonage that we previously used. The price is right, the functionality is good, and we are pleased with the service.

SS

Sarah S.

This company is THE BEST w customer service!!! Nice friendly and fast. They always answer and help resolve any problems.

KJ

Kellie J.

Cons

Not enoughreviews yet

Cons

It took me more than 6 months to be able to transfer my number out. They can be very misleading and reject your transfer out requests even after you follow their strict procedures.

PD

Pedro D.

Every once in a while, there will be some choppy calls, which can be frustrating.

JM

Jeddore M.

The software sometimes doesn't alert me when I have a call then automatically says I have missed the call.

HB

Hannah B.

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features33
  • AI/Machine Learning
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Billing & Invoicing
  • Built-In Database
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Cataloging/Categorization
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commission Calculations
  • Communication Management
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Drag & Drop
  • Employee Directory
  • Employee Management
  • Fax Management
  • File Transfer
  • Forms Management
  • General Ledger
  • Goal Setting / Tracking
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Intent Recognition
  • Inventory Management
  • Inventory Replenishment
  • Invoice Management
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Materials Management
  • Meeting Management
  • Mobile Access
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Parties
  • Natural Language Processing
  • Office Directory
  • On-Demand Recording
  • Onboarding
  • Online Forums
  • Online Voice Transmission
  • Order Management
  • Order Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Price / Margin Management
  • Print Management
  • Production Management
  • Production Tracking
  • Purchasing & Receiving
  • Queue Management
  • Reminders
  • Reporting/Analytics
  • Returns Management
  • SIP Trunking
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Shipping Management
  • Single Sign On
  • Speech Recognition
  • Speech Synthesis
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integrations
  • Training Management
  • Transaction History
  • Transaction Monitoring
  • Unified Communications
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Warehouse Management
  • Website Analytics
  • Total features82
  • AI/Machine Learning
  • Access Controls/Permissions
  • Accounting
  • Activity Tracking
  • Agent Interface
  • Alerts / Escalation
  • Alerts/Notifications
  • Application Management
  • Archiving & Retention
  • Assessment Management
  • Audio / Video Conferencing
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Billing & Invoicing
  • Built-In Database
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Cataloging/Categorization
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Commission Calculations
  • Communication Management
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Storage Management
  • Drag & Drop
  • Employee Directory
  • Employee Management
  • Fax Management
  • File Transfer
  • Forms Management
  • General Ledger
  • Goal Setting / Tracking
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Intent Recognition
  • Inventory Management
  • Inventory Replenishment
  • Invoice Management
  • Knowledge Base Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Materials Management
  • Meeting Management
  • Mobile Access
  • Multi-User Collaboration
  • Multimedia Support
  • Multiple Parties
  • Natural Language Processing
  • Office Directory
  • On-Demand Recording
  • Onboarding
  • Online Forums
  • Online Voice Transmission
  • Order Management
  • Order Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Price / Margin Management
  • Print Management
  • Production Management
  • Production Tracking
  • Purchasing & Receiving
  • Queue Management
  • Reminders
  • Reporting/Analytics
  • Returns Management
  • SIP Trunking
  • Secure Data Storage
  • Self Service Portal
  • Sentiment Analysis
  • Shipping Management
  • Single Sign On
  • Speech Recognition
  • Speech Synthesis
  • Stock Management
  • Summary Reports
  • Supplier Management
  • Third Party Integrations
  • Training Management
  • Transaction History
  • Transaction Monitoring
  • Unified Communications
  • Video Conferencing
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Warehouse Management
  • Website Analytics

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations22
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier