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Perfect Fit vs LeadDesk Comparison

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Overview

Perfect Fit is a business management solution for apparel manufacturers, importers, and sellers. The cross-platform solution...

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

150

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

89

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.6

5

4

3

2

1

4

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

4.7

5

4

3

2

1

4

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Not enoughreviews yet

Pros

Not enoughreviews yet

Cons

Not enoughreviews yet

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review4 years ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features20
  • API
  • Access Controls/Permissions
  • Accounting
  • Alerts / Escalation
  • Appointment Management
  • Archiving & Retention
  • Auto-Dialer
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Cataloging/Categorization
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Management
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • File Transfer
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Materials Management
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Order Management
  • Order Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Price / Margin Management
  • Production Management
  • Production Tracking
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Role-Based Permissions
  • SIP Trunking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Telemarketing Management
  • Text to Speech
  • Unified Communications
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Warehouse Management
  • Widgets
  • Workflow Management
  • Total features78
  • API
  • Access Controls/Permissions
  • Accounting
  • Alerts / Escalation
  • Appointment Management
  • Archiving & Retention
  • Auto-Dialer
  • Automatic Call Distribution
  • Billing & Invoicing
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Cataloging/Categorization
  • Computer Telephony Integration
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Caller ID
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Management
  • Email Management
  • Employee Directory
  • Event Triggered Actions
  • File Transfer
  • Hotkeys
  • IVR / Voice Recognition
  • Inbound Call Center
  • Interaction Tracking
  • Inventory Management
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • List Management
  • Live Chat
  • Manual Dialer
  • Materials Management
  • Mobile Access
  • Multi-Channel Communication
  • Multiple Scripts
  • On-Demand Recording
  • Open Database Design
  • Order Management
  • Order Processing
  • Outbound Call Center
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Price / Margin Management
  • Production Management
  • Production Tracking
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-Time Chat
  • Recording
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Role-Based Permissions
  • SIP Trunking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Telemarketing Management
  • Text to Speech
  • Unified Communications
  • Virtual Call Center
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Warehouse Management
  • Widgets
  • Workflow Management

Integrations

  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations10
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier