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Pet Manager Logo

Software for Pet Professionals

Table of Contents

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Is this product right for your business?

Find out with a

Pet Manager - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

Pet Manager overview

Based on 61 verified user reviews

What is Pet Manager?

By industry, Pet Manager reviewers are most commonly professionals in consumer services (39%). The most frequent use case for Pet Manager cited by reviewers is kennel management (98% of reviewers).

What are the most popular integrations for Pet Manager?

The Pet Manager integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.9 out of 5 for its integration with Pet Manager.

Starting price

50flat rate /
per month

Alternatives

with better value for money

Pet Manager’s user interface

Ease of use rating:

Pet Manager review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(3)
5(58)

What do users say about Pet Manager?

Reviewers indicate Pet Manager offers outstanding customer support, with the team consistently responsive, knowledgeable, and willing to assist with setup, troubleshooting, and custom requests. They say communication is prompt and helpful, and they appreciate being able to suggest improvements and see regular updates based on user feedback. Some mention the customer portal is easy for their clients to use, reducing their workload.

Users report Pet Manager is user-friendly and intuitive once they become familiar with it, and they value its clear layout and essential features for managing their business. They find initial setup can be confusing, but ongoing use is hassle-free.

Select to learn more


Who uses Pet Manager?

Based on 61 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Consumer Services
Hospitality
Veterinary
Professional Training & Coaching
Others

Use cases

Kennel
Pet Grooming

Pet Manager's key features

Most critical features, based on insights from Pet Manager users:

Online booking
Client management
Mobile access
Pet birthday tracking
Electronic payments
Photo Management
Records management
Pet grooming
Client portal

All Pet Manager features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Animal database
Appointment management
Appointment scheduling
Automatic backup
Availability management
Barcode/Ticket scanning
Billing & invoicing
Booking management
Calendar management
Client management
Client portal
Confirmations/Reminders
Credit card management
Credit card processing
Customer accounts
Customer database
Customer history
Customer management
Customer service management
Customization
Discount management
Document storage
Drag & drop
Electronic forms
Electronic payments
Electronic signature
Email alerts
Email marketing
Email reminders
Employee management
Event calendar
Facility scheduling
Inventory management
Invoice management
Mobile access
Mobile grooming
Multi-Location
Multiple user accounts
Onboarding
Online booking
Payment processing
Personalization
Pet birthday tracking
Pet grooming
Photo Management
Point of sale (pos)
Real-Time reporting
Receipt management
Records management
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Sales reports
Scheduling
Search/Filter
Service catalog
SMS messaging
SMS reminders
Staff management
Task management
Task scheduling
Third-Party integrations
User management
Vaccine management

Pet Manager alternatives

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50

Per month

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44.99

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BusyPaws logo
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79

Per month

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Pet Manager pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

50

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Multiple Cattery Pens/Suites
  • Multiple Day Care Places
  • Multiple Dog Kennels/Suites
  • Multiple Grooming Places
  • Multiple Training Places
  • Multiple Dog Park Places
  • Multiple Hydrotherapy Places
  • Multiple In-Home Services Places
  • Multiple Walking Places

Standard

70

Per month

Features included:

  • 1 Site/Location
  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 30 Cattery Pens/Suites
  • Up to 30 Day Care Places
  • Up to 30 Dog Kennels/Suites
  • Up to 30 Grooming Places
  • Up to 30 Training Places
  • Up to 30 Dog Park Places
  • Up to 30 Hydrotherapy Places
  • Up to 30 In-Home Services Places
  • Up to 30 Walking Places

Deluxe

90

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • 1 Site/Location
  • Unlimited Users
  • Unlimited Cattery Pens/Suites
  • Unlimited Day Care Places
  • Unlimited Dog Kennels/Suites
  • Unlimited Grooming Places
  • Unlimited Training Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

Multi-site

235

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 3 Sites/Locations
  • Unlimited Cattery Pens/Suites
  • Unlimited Day Care Places
  • Unlimited Dog Kennels/Suites
  • Unlimited Grooming Places
  • Unlimited Training Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

Enterprise Plan

365

Per month

Features included:

  • 30 Days FREE! No Credit Card
  • Unlimited Users
  • Up to 5 Sites/Locations
  • Unlimited Day Care Places
  • Unlimited Cattery Pens/Suites
  • Unlimited Dog Kennels/Suites
  • Unlimited Training Places
  • Unlimited Grooming Places
  • Unlimited Hydrotherapy Places
  • Unlimited Dog Park Places
  • Unlimited In-Home Services Places
  • Unlimited Walking Places

User opinions about Pet Manager price and value

Value for money rating:

To see what individual users think of Pet Manager's price and value, check out the review snippets below.

“It has allowed us to grow our business and focus more on the animals in our care and more communication time with clients and taken away the booking admin (juggling what availability we have) and payment portion of our work load.”
DM

Diane M.

Manager

“The efficient point-of-sale system facilitates quick and hassle-free transactions for boarding costs, enhancing convenience and flexibility for clients.”
CS

Cleo S.

Director

Pet Manager integrations (3)

Integrations rated by users

We looked at 61 user reviews to identify which products are mentioned as Pet Manager integrations and how users feel about them.

Stripe logo
Stripe

Integration rating: 4.9 (12)

Xero logo
Xero

Integration rating: 4.5 (6)

Keeps the account department happy

That's what we were using.

JF

Jacs F.

Sales

1/2

Integration rating: 4.7 (3)

We have used it in the past, not active anymore but as far as I can remember it was too much data to manage.

RM

Rushna M.

Donor Care Lead

Integration rating: 5.0 (1)

Need to be able to give non-members an option to purchase.

TS

Todd S.

Owner

Pet Manager customer support

What do users say about Pet Manager customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Pet Manager customer support.

Widespread user sentiment highlights the support team's responsiveness, patience, and willingness to guide users through any issues.

A large number of users appreciate the ease of contacting support, noting fast resolutions and helpful, friendly service.

Support options

Faqs/forum
Email/help desk
Phone support
Chat
Knowledge base

Training options

Webinars
Live online
Documentation
In person
Videos

To see what individual users say about Pet Manager's customer support, check out the review snippets below.

“Help is just a click away and the team is always friendly and amazing with details advice to guide us through any problems.”

Ja

Jody a.

Boarding Kennels Owner

“I can’t fault pet manager, If I ever have a problem or can’t figure something out, I just send a message to the help team and within a day I have my answer.”

MN

Michelle N.

Owner

“I find the Settings can be quite technically challenging, and I often have to ask the customer support to help make changes for me.”

CB

Candy B.

Kennel Owner

“When I first joined Pet Manager I did find it difficult to follow the online instructions and Ian did have to phone me to sort a particular issue.”

BC

Brenda C.

Owner Operator

Pet Manager FAQs

Q. Who are the typical users of Pet Manager?

Pet Manager has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Pet Manager used for?

Software for Pet Professionals. The Trusted way since 2015 to manage all types of Pet Services: Kennel, Cattery, Daycare, Grooming, Training, Dog Park, In-Home Services, Hydrotherapy & Walking. Highly awarded for Customer Service, Ease of use, best value and functionality and features. Discover the rising star of Cloud Pet Software! Packed with features and competitively priced. Pet Manager is the software with the support you deserve at the price you can afford. Just read our reviews and you will see why we have one of the best reputations for support in the Pet Industry. Customer Records, Pet info including vaccinations, medical and dietary notes, Automatic Emails & SMS, Bulk Email, Online Bookings on your website, Cost calculator that matches your requirements, Integrations to Accounting Packages (Xero), Tyro (Payments) & Stripe (Online Payments) and so much more. Over 15million days booked through our software! Come over for a quick demo today.


Q. Does Pet Manager support mobile devices?

Pet Manager supports the following devices:
Android, iPhone, iPad


Q. What level of support does Pet Manager offer?

Pet Manager offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base

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