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PointOS

Point your restaurant in the right direction with PointOS.

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PointOS Reviews

User ratings

Overall rating

3.6

/5

54
61%
positive reviews
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Pros and cons

Pros

Cons

Great valley with the money your spending. M so glad i end up with this awesome system.

FD

Frank D.

Overall, for a business just starting out, it was a great solution and your tech support was always really amazing.

LG

Lucia G.

This is the best software I have found for my bar at any price. Customers love the integrated music, and it makes checking id's really easy.

DA

Dylan A.

Horrible system, terrible support, an utter waste of money and a complete disappointment.

AA

Angela A.

Support is expensive and required which was a terrible point. So terrible, in fact, that I will never recommend this software to any other company I represent again.

KS

Kevin S.

You will PAY MORE for PointOS Profesional than their competitors once you figure in the losses, stain to your business reputation and sheer aggravation you will endure with this company.

JM

Jake M.

PointOS users...

How would you rate PointOS?
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54 reviews

Recommended

Overall Rating

Worst business decision I ever made

Reviewed a year ago

Transcript

Angela A.: Hi. My name is Angela, owner of a bar, and I would give PointOS XE a two out of five stars....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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POINTOS IS GOOD

Reviewed 10 years ago

you need to look for a system that can do debit not credit cards

Pros

THE PROGRAM IS THE BEST OUT THERE EZ TO USE. THE PEOPLE ARE VERY NICE AND GOOD

Cons

THE ONLY DRAW BACK IS credit card processor merchant WAREHOUSE, GETTING OVER CHARGE, and not get the money in the account right, the credit card processing go's offline and can't charge any thing.

Vendor response

Hi Sandbar Grill We are pleased to announce that all credit card processing has been brought in-house. With this we are able to offer better competitive rates, and release payments quicker. Additionally payments can still be made when your system is offline.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It work only with ONE Merchant provider and they are horrible

Reviewed 11 years ago

I recommended it

Pros

Customer support is excellent and free, easy to use and you can program it by your self.

Cons

They are attach to ONLY ONE Merchant provider, called Merchant Warehouse. Merchant warehouse, are rude, very poor customer services, and hard to deal with. Hope POINTOS will open to more Merchant providers.

Vendor response

Hi Alfredo, We are happy to say that all payment processing has been brought in-house and is no longer outsourced. With this we are able to offer competitive rates and better service. Thank you for taking the time to leave feedback.

Overall Rating
  • Value for money
  • Ease of use
  • Features
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Great software, Great price

Reviewed 13 years ago

I definitely recommend.

Pros

This is the best software I have found for my bar at any price. Customers love the integrated music, and it makes checking id's really easy. Excellent customer support.

Cons

I can't think of any...

Vendor response

Dylan, Thanks for the great review and were glad you are loving the software and the music integrations. We are currently in the process of updates which will allow for more integrations and can't wait to share this! Thanks again.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good System

Reviewed 9 years ago

I personally set up and sell point os. The system is easy to learn especially with the FREE tech support and FREE online manuals available at your disposal. Buggy i think not! Works on almost all windows based systems to boot.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Brandon, Thanks for your support. Our customer service is available 24hrs a day 7 days a week, and we offer how-to videos to help get you started.