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PointOS Reviews
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Pros and cons
Pros
Cons
FD
Frank D.
LG
Lucia G.
DA
Dylan A.
AA
Angela A.
KS
Kevin S.
JM
Jake M.
PointOS users...
54 reviews
Recommended
Angela A.
Owner/manager
Food & Beverages, 1-10 employees
Review source
Transcript
Angela A.: Hi. My name is Angela, owner of a bar, and I would give PointOS XE a two out of five stars....
K T.
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you need to look for a system that can do debit not credit cards
THE PROGRAM IS THE BEST OUT THERE EZ TO USE. THE PEOPLE ARE VERY NICE AND GOOD
THE ONLY DRAW BACK IS credit card processor merchant WAREHOUSE, GETTING OVER CHARGE, and not get the money in the account right, the credit card processing go's offline and can't charge any thing.
Hi Sandbar Grill We are pleased to announce that all credit card processing has been brought in-house. With this we are able to offer better competitive rates, and release payments quicker. Additionally payments can still be made when your system is offline.
Alfredo H.
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I recommended it
Customer support is excellent and free, easy to use and you can program it by your self.
They are attach to ONLY ONE Merchant provider, called Merchant Warehouse. Merchant warehouse, are rude, very poor customer services, and hard to deal with. Hope POINTOS will open to more Merchant providers.
Hi Alfredo, We are happy to say that all payment processing has been brought in-house and is no longer outsourced. With this we are able to offer competitive rates and better service. Thank you for taking the time to leave feedback.
Dylan A.
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I definitely recommend.
This is the best software I have found for my bar at any price. Customers love the integrated music, and it makes checking id's really easy. Excellent customer support.
I can't think of any...
Dylan, Thanks for the great review and were glad you are loving the software and the music integrations. We are currently in the process of updates which will allow for more integrations and can't wait to share this! Thanks again.
Brandon H.
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I personally set up and sell point os. The system is easy to learn especially with the FREE tech support and FREE online manuals available at your disposal. Buggy i think not! Works on almost all windows based systems to boot.
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Brandon, Thanks for your support. Our customer service is available 24hrs a day 7 days a week, and we offer how-to videos to help get you started.
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