CAP Retail Point of Sale Features

CAP Retail Point of Sale

Complete Point of Sale Solution to Streamline Your Business

4.58/5 (100 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Cash Management
Check-in/Check-out
Client Management
Commission Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customizable Reports
Discount Management
Electronic Signature
Employee Management
For Restaurants
For Retail
Forecasting
Gift Card Management
Grocery POS
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Layaway Management
Lottery Management
Loyalty Program
Mail Order
Merchandise Management
Mobile Access
Multi-Location
Multi-Store
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Price / Margin Management
Pricing Management
Product Catalog
Purchase Order Management
Real Time Reporting
Receipt Management
Reorder Management
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
SKU/UPC Codes
Sales Reports
Separate Checks
Serial Number Tracking
Single Store
Split Checks
Supplier Management
Table Management
Third Party Integrations
Touch Screen
Transaction History
User Management
eCommerce Management
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Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Cash Management
Check-in/Check-out
Client Management
Commission Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customizable Reports
Discount Management
Electronic Signature
Employee Management
For Restaurants
For Retail
Forecasting
Gift Card Management
Grocery POS
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Layaway Management
Lottery Management
Loyalty Program
Mail Order
Merchandise Management
Mobile Access
Multi-Location
Multi-Store
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Price / Margin Management
Pricing Management
Product Catalog
Purchase Order Management
Real Time Reporting
Receipt Management
Reorder Management
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
SKU/UPC Codes
Sales Reports
Separate Checks
Serial Number Tracking
Single Store
Split Checks
Supplier Management
Table Management
Third Party Integrations
Touch Screen
Transaction History
User Management
eCommerce Management
Visit WebsiteCompare App
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Alerts/Notifications
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Billing & Invoicing
CRM
Cash Management
Check-in/Check-out
Client Management
Commission Management
Cost Tracking
Credit Card Processing
Customer Accounts
Customer Database
Customer Management
Customizable Reports
Discount Management
Electronic Signature
Employee Management
For Restaurants
For Retail
Forecasting
Gift Card Management
Grocery POS
Inventory Auditing
Inventory Management
Inventory Optimization
Inventory Tracking
Item Management
Layaway Management
Lottery Management
Loyalty Program
Mail Order
Merchandise Management
Mobile Access
Multi-Location
Multi-Store
Order Management
Ordering Automation
Payment Processing
Point of Sale (POS)
Price / Margin Management
Pricing Management
Product Catalog
Purchase Order Management
Real Time Reporting
Receipt Management
Reorder Management
Reporting & Statistics
Reporting/Analytics
Restaurant POS
Retail Inventory Management
Retail Management
Retail POS
Returns Management
Returns Tracking
SKU/UPC Codes
Sales Reports
Separate Checks
Serial Number Tracking
Single Store
Split Checks
Supplier Management
Table Management
Third Party Integrations
Touch Screen
Transaction History
User Management
eCommerce Management
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CAP Retail Point of Sale Feature Reviews

25 reviewers had the following to say about CAP Retail Point of Sale's features:

Carol E.

Dependable software/Easy to Use

2020-12-11

We can offer discounts to customers and track on type of discount given.

Pros

Have been using the CAP POS system in our employees' store for 20 years +.

Cons

Wish there was some way we could link it to our website so it could automatically track inventory on our online store and show items as sold out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Carol,

Reviews like this really make our team proud. Thank you so much for your kind words, and for being a valued POS Nation customer for over 20 years! We are so happy to hear that our technical support team has been very responsive to fix any problem that you have had throughout the years. Again, thank you for your feedback and kind words.

Read more
VIVIAN W.

sPORTING GOODS

2020-12-18

Love it

Pros

The point of sale is easy to use.

Cons

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Vivian,

Reviews like this really make our team proud. We are happy to hear that the reports are great for your business. Thank you so much for your kind words, and for being a valued POS Nation customer!

Read more
Sharon W.

We love POS Nation

2019-03-19

We are open from 9am until midnight, so we need support during a wide range of times. POS Nation offers that coverage.

Pros

This software is great at inventory tracking.

Cons

I wish is had a way to export several fields all onto one report into an excel file.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael D.

My business backbone

2020-12-18

I depend on it as if it were one of my best employees.

Pros

It is the first and only one this family business has ever used. The point of sale works well as we have a large inventory for a small business.

Cons

We have several accounts for individuals that generate a repeating sale each time I do monthly statements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Michael,

Thank you for your feedback regarding our POS System. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We are happy to hear that six different individuals were easily trained on the system and also that our reporting functions are just what you need. We greatly appreciate your business.

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Sharon G.

Simple enough for volunteers

2019-03-19

Pros

For a small museum store point of sale system POS Nation is simple enough for volunteers to use.

Cons

Some of the reports are cumbersome to find, filter and print out.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Phil H.

Love our POS System

2019-03-23

We are a Christmas Tree Farm with a fairly large gift shop. We are only open seasonally and POS Nation is willing to work with us during the time we are open.

Pros

How easy it was to enter the entire inventory into the system.

Cons

Anytime I have had a problem, the system had what I needed, I just didn't know how to use it. Customer support has always solved my problems and taught me what we needed to know.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Thanks for the review, Phil! We're glad you're enjoying the software and find it easy to use.

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Anonymous
(Food & Beverages company, 11-50 employees)

POS

2020-10-27

We use this for detail business reporting also it has all features

Pros

It has a great detail reports also it is very User friendly

Cons

It has two sale rate reports and point of sale system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Read more
TJ A.

LOVE POS NATION

2020-10-23

Wonderful- Highly recommend

Pros

Easy set up and the POS NATION teams care about you and your business.

Cons

Worldpay take 1-2 days to deposit funds from customers paying with credit cards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


TJ,

We are so happy to hear that you are enjoying your POS system so far specifically the reporting and inventory modules. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

Read more
Mark C.

Point of Sale Experience

2020-10-29

Overall experience has been great with the system and support. We can always count on support when we need them most.

Pros

Inventory reporting is the most helpful enabling our staff to track the least sold to most sold items to stay on top of what our daily customers are wanting.

Cons

Some configuration settings may need to be selected repeatedly in order to save or be enabled but this is not always the case as a minor annoyance.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Mark,

Thank you for your feedback regarding our technical support and our inventory reporting. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business.

Read more
Carly H.

By Far Best Customer Support

2019-03-15

If you are in need of a new POS system, I highly recommend considering POS Nation.

Pros

We are a business that has used about 8 different POS companies over the last 37 years & have worked with numerous "support" staff from each company.

Cons

A lot of the reports that are available are completely useless, whereas some reports that you would think are completely necessary for a POS system are not available... the most difficulty we have with the lack of reports involves Customer reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Janice D.

CRE and RPE Review

2019-03-27

The sales rep was extremely helpful and always available to answer all questions while evaluating the software.

Pros

Import of inventory was fairly easy and Customer Support was able to import customer basic data.

Cons

Customer history could not be imported.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Thank you for the review, Janice!

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Diana T.

CAP is perfect for managing a retail shop with lots of product and customers

2020-12-11

We know what's selling, who is buying and when to reorder or put on sale to move out.

Pros

Back office is incredible - so nice to have access to everything that we do from purchasing, receiving, tagging, selling, reordering, customer history, discounts, special sales - I could go on forever.

Cons

I wish we had access to that years ago.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Diana,

POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We are so happy to hear that you love the Back Office feature and the upgrades over the years. We are excited to continue working with you throughout the years to come!

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Kenneth C.

Simplicity

2020-10-21

Every other POS I have looked at is overcomplicated and hard to use and follow.

Pros

Very simple presentation at POS homesceen in selling mode, simple operation for scanning, lookup and paying.

Cons

Inventory sales history by item is not precise enough, needs to break down actual sales from transfers and damages. including transfers really can skew the actual sales history.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No

Response from POS Nation


Kenneth,

POS Nation is lucky to have such great customers, like yourself. We cannot thank you enough for sharing your positive experience with our company! We appreciate your 15 years of loyalty and thankful to have you as a customer.

Read more
Eric H.

POS Nation Ain't No POS

2020-07-08

We used POS Nation to sell several issues of the magazine from different locations.

Pros

POS nation is a truly complete point of sale system that is super intuitive.

Cons

With free programs available, that provide the basics, it makes POS Nation a luxury program instead of a necessity.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Hi Eric,
We're happy to hear that you're enjoying your point of sale solution, and we appreciate your feedback. Thank you for being a valued POS Nation customer!

Read more
Liz H.

Great software for a retail store.

2019-03-15

Pros

This software is easy to use and has all the functions needed to properly operate and manage inventory/ sales.

Cons

Customer Database could use upgrading making it easier to look up customers and input information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jack M.

Large, complex software

2019-12-19

Expansion of existing Point of Sale system - new terminal and migrating from a single standalone installation to a server-based installation.

Pros

Responsive sales team during initial contact.

Cons

Very complicated database structure

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


We're happy you're staying in touch with tech support! Let us know how we can help with anything else in the future. Thanks for the review!

Read more
Sonya H.

CAP Retail review

2020-12-16

We do $200,00 sales a year and it works great for us.

Pros

CAP Retail is easy to use.

Cons

The software is easy to setup and install and once sync your inventory, you are ready to use it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Sonya,

We are happy to hear that the software was easy to setup and install! Reviews like this really make our company proud. Thank you so much for your kind words, and for being a valued POS Nation customer!

Read more
jennifer S.

owner

2019-04-11

Really enjoy all the technical support team really listen to my needs and problem solve for my business. Make great suggestions for my operating system. I like that all my needs are in one shop.

Pros

Easy to review stock of inventory. Manage Report from year to year.

Cons

Not able to print reports of items when you enter them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Thanks for the review, Jennifer!

Read more
Lorraine N.

CAP for Grocery store

2020-11-12

Pros

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Cons

Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Lorraine,

We are sorry to hear you have not had a good experience in regards to some areas within our software. Please give us a call at your earliest convenience so that we can assist you at 704-405-5089.

Read more
Yaret H.

Reliable system!

2019-03-15

I like the tech support, always available when we need them.

Pros

simple to use, user friendly and easy to train new employees

Cons

I can't print daily sales report from my home office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Karen W.

My first POS

2019-03-23

I accidentally ended up talking to someone on the east coast when I first began investigating the possibility of making this POS purchase, which is a challenge when I am trying to talk to someone on the west coast where I'm located.

Pros

I purchased this POS machine and software in order to streamline our monthly sales and inventory.

Cons

Also, when you get your online store together, the categories and departments are the opposite of what they are in the POS, which is horribly confusing, and you cannot easily change categories or departments.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


We appreciate the feedback, Karen!

Read more
Justin S.

Amazing Product!!

2020-02-10

They helped through the purchasing, setting up, and operation of the system without rushing me and only stopping after I was satisfied. Before POS Nation, we were using an old analog cash register that only had new items and used items as categories (the only new items we carry are mattresses), leaving no information as to what we sell in what quantities or values.

Pros

Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing.

Cons

The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


We appreciate your feedback, Justin. Thanks for being a POS Nation customer!

Read more
Nick P.

Best POS For Liquor Store.

2020-11-07

Pros

Easy to operate and maintain POS . [SENSITIVE CONTENT HIDDEN] are best in team.

Cons

Only future it has to be add like Daily Journal Reports so you can see whole day details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Nick,

We are so happy to hear that you are enjoying your POS system so far. Thank you for taking time out of your day to share your feedback with us. Please let us know if you need anything in the future!

Read more
Karen K.

Good value for small business

2020-12-11

Cap is very helpful, solves problems readily, have great features, like off site back up, and is easy to use and change as needed.

Pros

Ability to sell misc. items not in inventory.

Cons

Would like to be able to amend a sale after the fact(ie change a visa charge to a mater card without reringing, or unvoid a sale )

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Karen,

Thank you for your feedback regarding our POS System and service. We pride ourselves on delivering service our customers can brag about, and it is great to know that we succeeded with you! We greatly appreciate your business. In regards to amending the sale after the fact, feel free to call our technical support team at 704-405-5089 and they can help walk you through this process. Thank you again and we look forward to working with you!

Read more
Bonnie J.

Kermit's Pizza, Pub & Grill POS upgrade

2021-05-04

We have used this POS system for years and it has worked well for us.

Pros

Easy to use and the reporting is very helpful.

Cons

We have used this POS system for years and have been very happy with it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from POS Nation


Thank you for your kind words, and for taking the time to share your feedback of our company! We greatly appreciate you and your business.

Read more