Prolo Features

Prolo

Customizable product and store locator solution for websites

4.32/5 (28 reviews)

Prolo Feature Summary

  • Internet mapping
  • Search
  • Automatic location detection
  • Analytics
  • White label
  • Mapping
  • Distance calculation
  • CMS integrations
  • Multi-location support
  • Customizable styling
  • Mobile optimized
  • Multi-location
  • Search functionality
  • Website integration
  • Conversion optimization
  • Dashboard insights
  • HTML plug-in
  • Widgets
  • Engagement analytics
  • Geolocation

Competitor Feature Comparison

API
Conversion Rate Optimization
Customizable Branding
Dashboard Creation
Data Import/Export
Engagement Analytics
Geographic Maps
Geolocation
HTML5 Technology
Labeling
Location Tracking
Mobile Integration
Multi-Location
Search Functionality
Third Party Integration
Website Integration
Widgets
Visit WebsiteCompare App
API
Conversion Rate Optimization
Customizable Branding
Dashboard Creation
Data Import/Export
Engagement Analytics
Geographic Maps
Geolocation
HTML5 Technology
Labeling
Location Tracking
Mobile Integration
Multi-Location
Search Functionality
Third Party Integration
Website Integration
Widgets
Visit WebsiteCompare App
API
Conversion Rate Optimization
Customizable Branding
Dashboard Creation
Data Import/Export
Engagement Analytics
Geographic Maps
Geolocation
HTML5 Technology
Labeling
Location Tracking
Mobile Integration
Multi-Location
Search Functionality
Third Party Integration
Website Integration
Widgets
Visit WebsiteCompare App

Prolo Feature Reviews

25 reviewers had the following to say about Prolo's features:

Carlos Cabrera

Best and Easy fast user updates

2018-11-24

Excellent

Pros

How easy it is to update your customer retail locations. Straight forward and simple.

Cons

Nothing , it’s an easy and simple program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Grant LeBeau

straightforward but limited functionality

2017-06-08

Pros

ease of use. metrics are decent.

Cons

Analytics of customer search history is weak.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thank-you for your response. We are working on adding better custom options for the display of locations.

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Warren Wilson

I have tried many similar products and Prolo is best quality and accuracy for the value

2017-06-06

Pros

Very clean interface and very simple to use. The location verification feature is also very helpful.

Cons

There are some locations that are not tagged correctly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
David Reid

Fast integration we've done yet. Highly recommended!

2017-06-09

Pros

The ease of use and convenience Integration is simple and effective Customization of retailer is time-consuming but still logical

Cons

Lacks the option to see all locations, regardless of proximity to current location Auto-populate retailers when added to Stitchlabs.com Show location on rollover so user doesn't have to click to view on map Add link for customer to view directions and store hours Customize data/range on analytics to view month-over-month traffic

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Arne Schelkens

Easy to install-tool for location search

2017-12-27

Pros

Very easy to bulk import locations by using a CSV file exported from other program.

Cons

Not compatible with iOS. Not very modular: I can't control the diameter of the store locator search. U.S. focused (e.g. when entering ZIP code).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thank-you for your feedback. Just to be clear you should be be able to view all maps on IOS but you are correct that the admin interface does not support IOS. We are working to implement this in the coming year. This company is now based out of Canada and we are working to support international customers.

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Kristen McCann

a few bugs but mostly easy to use

2017-06-06

Pros

existing address/store database is great, easy for my customers to use so that is helpful, easy to plug into SquareSpace

Cons

There a few bugs- sometimes won't let me add new customers, sometimes misses street addresses in listing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Heather Stouffe

Inexpensive but low functionality

2017-06-06

Pros

Ease of uploading stores individually or with a list. Reports are helpful.

Cons

The system does not catch duplicates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Fowler

Great Product

2019-06-03

Prolo was the best product we could find at the best price. We're very happy with how our store locators have turned out.

Pros

Analytics, design of map, customer service.

Cons

Difficulty in adding Canadian stores. Software recognize only a handful of our stores, the rest were manually entered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Christine Guy

Support is excellent. Very responsive.

2017-10-10

Pros

Easy to add locations.

Cons

Wish I could dump in a new database and it would identify all the duplicates and provide a "delete duplicates" function.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Shaver

Helpful but missing ideal components

2018-11-29

Pros

The ease of uploading customers, both bulk and one by one - both are fairly self explanatory to use.

Cons

There's no way to add locations outside of the United States.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Jessica,

Thank-you for your response! We are always trying to make improvements to better serve our customers. The recent update should allow for the correct showing of all Canadian locations. We are working to improve functionality for locations outside of North America with future upgrades.

Allowing download of the entire store list is a feature that we would like to provide to our customers and it is a top priority. With our current configuration there are legal limitations that do not allow location export.

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Rex Falkenberg

Since new features added its easier to update. Support has been very supportive.

2017-07-19

Easy implementation for our web page.

Pros

The recently added feature to remove the entire list and replace has mad it much easier to update.

Cons

At first it was amost impossible to replace the entire listing of stores. It is probably more of a factor for our product since it is in over two thousand stores.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael K

Locations are way off

2019-10-23

I've contacted customer support with screenshots of the Prolo map vs.

Pros

It was easy to set up.

Cons

The locations are way off compared to where they physically are.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Rick Canale

Baseball Treasure™ Collectible Coins Uses Prolo Finder As Its Treasure Map

2018-10-22

This is an ideal tool for a retail company who is trying to amplify its message for establishing a brick and mortar presence.

Pros

Prolo Finder is not only easy to use, our interns jumped right in with no learning curve and its affordability for a start up is a big help.

Cons

not all store locations were listed, but fairly easy to add them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
adam karst

Affordable tool, easy to use, overall great product.

2017-09-09

Pros

Its easy to add to the website and easy to add locations and I love the immediate update.

Cons

1. not east changing the size of the map. 2. not synchronized with other maps and search engines. 3. cant add an email for the businesses/locations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thank-you for your response. We are always trying to make improvements to better serve our customers. Our maps are responsive and you are now able to change/add an email for locations.

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Jeff Martin

Prolo gets an A+!

2015-10-08

The software has allowed us to keep track of our store count in ways that we could not before.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thanks for the kind words Jeff!

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Michael Tsao

The best store locator for the money

2018-11-24

Nothing but good things

Pros

We have never had a problem and neither have our customers

Cons

No cons but one improvement, which i am not sure is possible, is if the software can recongize that if on an uploaded file (excel, cvs) that if there are only 4 digits for the zip code then it will automatically enter the 1st digit at 0 as sometimes spreadsheets will not have the zero by default

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thank-you for your response and we value your feedback.

Read more
Melissa Regan Vitelli

Prolo is awesome!

2018-10-18

Pros

It's so easy to add locations and it's so easy for our consumers to search their location and find our product!

Cons

I see no cons about Prolo especially given the low cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Micheal Lythcott

Amazing app for store location solutions!

2015-10-10

The Prolo app was exactly what I needed for a store location app. Easy to install into Shopify and I was able to add all the stores, with maps and details, that I needed.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Morgan Koob

It has been ok

2017-06-06

Pros

It has analytics that help break down our customer base.

Cons

We have requested multiple time information regarding the expansion of the 50 mile radius as our customers can not find a dealer within those perimeters.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


I am sorry that you were unable to get a response from support. We are committed to serving our customers and improving our product. Locations are no longer limited by radius. We have updated this functionality so that your customers will always be able to see locations even if they are far away.

Read more
Shaun Winter

Good enough

2019-03-02

Customer service was prompt and helpful.

Pros

Great value. No bells or whistles, but gets the job done just fine, at a reasonable price. I like that the pricing is based on user views.

Cons

Would be nice to change the typography, or to alter the shape of the map, but it's still far and away the best bang for the buck.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Shaun,
Thanks for your review. We will looking into improving styling options within the next few months.
Rose

Read more
Corey Eaton

Very handy locator

2018-11-26

Pros

Great User interface, easy to use, analytics is one of the best part

Cons

On some websites it sticks and can be more features added to Analytics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Philippa Henderson

I use Prolo on a clients website so that people can find their skateparks in the UK

2017-06-06

It allowed me to offer value to my service by offering this to my clients.

Pros

Its easy to use, does what it's supposed to and good design options so that you can co-ordinate with your brand.

Cons

The more obscure areas in the UK such as The Outer Hebrides and some areas of The Channel Islands are not always covered.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melissa Regan

Top notch service

2015-03-06

It's also intuitive - it knows a users location and points them directly to their nearest stores.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Tamir Mekahlel

Easy to use and easy to manage

2017-06-06

Pros

Easy to use and easy to manage and add dealers.

Cons

Can not control the perimeter of the search. It set for 50 mile, I would like to be able to change it to 25, 100 or 200 miles.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thank-you for your response. With our newest update locations are no longer limited by radius. We have updated this functionality so that your customers will always be able to see locations even if they are far away.

Read more
elif Aksoy

We love Prolo and just wish it had more features

2017-06-06

Pros

The onboarding is very easy and the software overall is easy to use.

Cons

If an address of a particular store has already been inputted by another user then the new details we add don't take and only after repeated tries are we able to sometimes make the changes we need (correct address, add more details as needed etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Prolo


Thank-you for your response. We appreciate your feedback and will take it into consideration as we continue to add more features.

Read more