Point of sale software for single and multi-store businesses
3.94/5 (156 reviews)Most popular features of all Retail & Consumer Services apps
25 reviewers had the following to say about QuickBooks Point of Sale's features:
Inventory management and sales transaction and history. Nice customer reward program based on sales.
Pros
Good inventory managment tied to sales.
Cons
Inability to process another transaction while waiting for a customer to provide tip info eg must complete sale including tip amount before doing anything else (taking an order, printing another receipt for tip inclusion).
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
I now have sales up and running but my item list and inventory list can't be tracked.
Pros
There are some nice inventory management features but other than that it is crap!
Cons
EVERYTHING IMAGINABLE especially customer service
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering QuickBooks Point of Sale
DON'T EVER BUY THIS PRODUCT!!
Pros
For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.
Cons
Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Ease of entering orders and invoicing customers.
Cons
Having no proper training with the system, attempting to sort through the system yourself was difficult. Inventory was impossible to upload correctly, making sales tracking a mission.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Occasionally
Likelihood to recommend
Please know we have a wealth of training tools to ensure you can master and operate QuickBooks with ease. To start, we offer walk-through guides to help you sort through the system, run reports, and upload inventory in our Community (https://intuit.me/2rJQ95o). I encourage you to check out this self-help space, as well as our weekly webinar service (https://intuit.me/2rDBlWL). The second occurs in live time and is hosted by experts, so the assistance you need is only ever a click away. It's the perfect outlet when you need to learn more about the basics, and we created both sites with you in mind.
Jess, The QuickBooks Team
Quickbooks POS is one of the smoothest operating point of sales I've worked with.
Pros
Very User-Friendly Both Retail and Back Office Modules are well-designed Customisable Reporting Options
Cons
Not suitably-equipped for handling serialized inventory Technical Support is difficult to work with at times
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Recommendations to others considering QuickBooks Point of Sale
If tracking serial numbers and being able to search for them is important to you, have Quickbooks walk you through that part of the process before making your decision. This is a great point of sale, but that has been the one big downside for my business.
Pros
Quickbooks POS provides retailers a tool for transacting sales, managing inventory and running reports - all very useful functions.
Cons
Quickbooks POS almost has too much functionality.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Weekly
Lea, welcome to the Intuit family. It's wonderful to see that QuickBooks POS is helping you track your sales and inventory. The features and functions in Point of Sale are vast, so it's best to have a guide handy for those quick questions: https://quickbooks.intuit.com/point-of-sale/. Sean, The QuickBooks Team.
QB Pos has really helped give us control over our retail operations.
Pros
From inventory to sales, the information is there and easy to access.
Cons
Overall the reporting is great but I sometimes like to look at details that are cumbersome to get to.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Hi, Kevin. Knowing how helpful the product has been to keep up with your data makes our day. You can continue to count on us to have your back for years to come! To learn more about customizing reports, we recommend checking out this Community article: https://quickbooks.intuit.com/learn-support/en-us/run-reports/customize-your-financial-reports/00/186382
Cheering you to continued success.
Morgan, The QuickBooks Team
Needs to have better CC processing rates and website shopping cart integration.
Overall, this is a decent POS software.
Pros
Quickbooks POS is a good software to use in combination with the Quickbooks accounting software.
Cons
I'm sure there's better POS software out there but I'm used to Quickbooks and it seemed fairly easy to use.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
QuickBooks POS is a mess.
Pros
QuickBooks POS is a very affordable system.
Cons
Reports are clunky and hard to navigate. The POS system does not connect with QuickBooks desktop as well as it should.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
Pros
It is very helpful to ascertain the level of purchase from any vendor based on sales performance of the products.
Cons
Printing of customer sale history or his ledger is not very professional in POS.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
As powerful as a jet fighter plane, and just as complicated to learn to fly! Requires a very high committment to training and a competent bookkeeping and IT support staff.
Pros
An overwhelming number of features for customizing and controlling inventory.
Cons
Although Quickbooks POS and Quicbooks Bookkeeping software is supposed to be fully integrated, classifications set up in POS do not automatically port over to Quickbooks Bookkeeping software.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Pros
Very intuitive program. Lots of bells and whistles for the money.
Cons
If you choose to use a third party, you will have to manually enter credit/debit sales transactions into another terminal.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering QuickBooks Point of Sale
Look for long term growth. Get what you might need down the road now. You have to look at upgrading equipment cost as well as software at some point. Cloud based systems to me are ones to look at.
QuickBooks POS was our original product for inventory and sales in our retail store.
Pros
The integration between QuickBooks POS and QuickBooks itself is, as one should expect, outstanding!
Cons
The user interface is very "clunky," meaning that it is sometimes difficult to navigate.
Rating breakdown
Time used: 6-12 months
Frequency of use: Occasionally
Likelihood to recommend
Hi there, Kevin. Thank you for sharing your review with us. It's awesome to know integrating the Point of Sale system with QuickBooks has been simple and helpful. You can rest easy knowing all of your data is organized in one space. We want to make sure you have the resources you need to easily navigate your account. The Community is a great place to start. Here, you'll find a variety of articles and advice from other users and QuickBooks Team members: https://community.intuit.com/
Wishing you continued success.
Morgan, The QuickBooks Team
For retail I find its great. its easy to use to enter the items we need and get through the sale
Pros
For the retail side of the business its great for tracking inventory and sales. Ease of set was great.
Cons
We can't add classes and are struggling with running invoices. This could also be in part of lack of understanding how the systems work.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
Likelihood to recommend
Pros
Great for tracking inventory and customers, great for sales orders and a services oriented business.
Cons
It is slow in a fast paced retail environment. Getting all the information is pretty slow going and not always intuitive for the new cashiers and many members of staff working in a fast paced store.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
We use Individual Point of Sale out of PA to purchase, and maintain our POS systems.
Pros
Every time I tell other campground owners how QB POS can trend, suggest orders, track inventory, and that it has endless reports that integrates right into Quick books, they are floored.
Cons
We really dont have any dislikes with the software. It performs well and runs reliably. We are on our second generation of hardware, and the software is stable and fast.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
It is great for keeping track of your sales and inventory.
Pros
This software easily imports into Quickbooks, easy to add items into and ring sales. Good interface and good reports.
Cons
Most expensive software that we looked at. For multi-store we would of spent a small fortune but it is still an option
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
Easy setup and good reporting. We are a beverage retailer and this system is perhaps better suited to clothing with its size and style grids.
Cons
I would like to add custom fields to inventory records.
Rating breakdown
Time used: 2+ years
Likelihood to recommend
Recommendations to others considering QuickBooks Point of Sale
Consider the fees, the proprietary card processing and limited inventory functions if you are a small retailer. Constant upgrades are very expensive.
Pros
Easily integratable with Quickbooks accounting hence making accounting seamless.
Cons
Not readily intergratabe with mobile payment solutions in Kenya For small shops the price is a bit high.
Rating breakdown
Time used: 2+ years
Frequency of use: Occasionally
Likelihood to recommend
Support is awful.
Pros
The reports are spot on and a great time saver.
Cons
Also for the first 6 months I owned this program on occasion the software would malfunction and charge the last customer for the new customer's order.
Rating breakdown
Time used: 2+ years
Frequency of use: Daily
Likelihood to recommend
we uses many accounting software for lunking with Retail Pro , but finally we we use quick books to link accounting system with Retail pro , it’s easy to sync batch like vouchers, and invoices from Retail Pro, and very advanced functionality.
Pros
This software can very easily setup with Retai pro POS system for accounting,
Cons
There are many advance features like banking inside the application, Very powerful reporting,
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
I generally liked the QB POS software and what it did for us, ... but we grew out of this.
Pros
The upgrades are not necessary, but upgrades to provide more features. 2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again. 3) It's easy to use and navigate. 4) Does not require internet connection if the internet goes down 5) Great reports 6) A great company, with solid reputation, with a good name brand product
Cons
I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat.
Rating breakdown
Time used: 2+ years
Frequency of use: Weekly
Likelihood to recommend
