QuickBooks Point of Sale Features

QuickBooks Point of Sale

Point of sale software for single and multi-store businesses

3.94/5 (156 reviews)

QuickBooks Point of Sale Feature Summary

  • Inventory Management

Competitor Feature Comparison

ACH Payment Processing
API
Access Control
Analytics
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CRM Integration
Commission Calculations
Commission Management
Credit Card Processing
Customer Activity Reporting
Customizable Reporting
Data Import
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Label Printing
Labeling
Loyalty Program
Multi-Location
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Order Management
POS
Permission Management
Price Management
Project Workflow
Promotions Management
Purchase Order Management
Receipt Management
Reporting & Statistics
Retail Inventory Management
Rewards Management
Role-Based Permissions
Sales Analytics
Sales Orders
Sales Reporting
Serial Number Tracking
Shipping Labels
Stock Management
Tagging
Time & Expense Tracking
Vendor Management
Work Order Management
Workflow Management
eCommerce Integration
Learn moreCompare App
ACH Payment Processing
API
Access Control
Analytics
Barcode Scanning
Behavior Tracking
CRM Integration
Commission Calculations
Commission Management
Credit Card Processing
Customer Activity Reporting
Customizable Reporting
Data Import
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Label Printing
Labeling
Loyalty Program
Multi-Location
Multimedia Support
Order Management
POS
Permission Management
Price Management
Project Workflow
Promotions Management
Purchase Order Management
Receipt Management
Reporting & Statistics
Retail Inventory Management
Rewards Management
Role-Based Permissions
Sales Analytics
Sales Orders
Sales Reporting
Serial Number Tracking
Shipping Labels
Stock Management
Tagging
Time & Expense Tracking
Vendor Management
Work Order Management
Workflow Management
eCommerce Integration
Visit WebsiteCompare App
ACH Payment Processing
API
Access Control
Analytics
Barcode Scanning
Behavior Tracking
CRM Integration
Commission Calculations
Commission Management
Credit Card Processing
Customer Activity Reporting
Customizable Reporting
Data Import
Data Import/Export
Data Synchronization
Discount Management
Electronic Payments
Gift Card System
Inventory Management
Inventory Optimization
Inventory Replenishment
Inventory Tracking
Label Printing
Labeling
Loyalty Program
Multi-Location
Multimedia Support
Order Management
POS
Permission Management
Price Management
Project Workflow
Promotions Management
Purchase Order Management
Receipt Management
Reporting & Statistics
Retail Inventory Management
Rewards Management
Role-Based Permissions
Sales Analytics
Sales Orders
Sales Reporting
Serial Number Tracking
Shipping Labels
Stock Management
Tagging
Time & Expense Tracking
Vendor Management
Work Order Management
Workflow Management
eCommerce Integration
Visit WebsiteCompare App

QuickBooks Point of Sale Feature Reviews

25 reviewers had the following to say about QuickBooks Point of Sale's features:

Don Herriott

Good software for retail sales but not as strong for food and drink sales

2017-12-15

Inventory management and sales transaction and history. Nice customer reward program based on sales.

Pros

Good inventory managment tied to sales.

Cons

Inability to process another transaction while waiting for a customer to provide tip info eg must complete sale including tip amount before doing anything else (taking an order, printing another receipt for tip inclusion).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared Cannon

WORST SUPPORT IN THE HISTORY OF BUSINESS

2016-08-09

I now have sales up and running but my item list and inventory list can't be tracked.

Pros

There are some nice inventory management features but other than that it is crap!

Cons

EVERYTHING IMAGINABLE especially customer service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10

Recommendations to others considering QuickBooks Point of Sale

DON'T EVER BUY THIS PRODUCT!!

Source: Capterra
Helpful?   Yes   No
Read more
Horacio Carcamo

Great POS system for small business

2018-05-03

Pros

For being a simple version, this brings a lot of handy tools to track inventory and awesome sales report.

Cons

Also, the online feature needed to be on the expensive version, so it didn't offer it like other POS systems do without upgrading.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Oil & Energy company, 201-500 employees)

Difficult to operate without assistance

2018-10-19

Pros

Ease of entering orders and invoicing customers.

Cons

Having no proper training with the system, attempting to sort through the system yourself was difficult. Inventory was impossible to upload correctly, making sales tracking a mission.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Please know we have a wealth of training tools to ensure you can master and operate QuickBooks with ease. To start, we offer walk-through guides to help you sort through the system, run reports, and upload inventory in our Community (https://intuit.me/2rJQ95o). I encourage you to check out this self-help space, as well as our weekly webinar service (https://intuit.me/2rDBlWL). The second occurs in live time and is hosted by experts, so the assistance you need is only ever a click away. It's the perfect outlet when you need to learn more about the basics, and we created both sites with you in mind.

Jess, The QuickBooks Team

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Adam Medlin

Quickbooks POS Review

2016-11-16

Quickbooks POS is one of the smoothest operating point of sales I've worked with.

Pros

Very User-Friendly Both Retail and Back Office Modules are well-designed Customisable Reporting Options

Cons

Not suitably-equipped for handling serialized inventory Technical Support is difficult to work with at times

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering QuickBooks Point of Sale

If tracking serial numbers and being able to search for them is important to you, have Quickbooks walk you through that part of the process before making your decision. This is a great point of sale, but that has been the one big downside for my business.

Source: Software Advice
Helpful?   Yes   No
Read more
Lea Nisbet

Well-Known Accounting Software

2018-05-14

Pros

Quickbooks POS provides retailers a tool for transacting sales, managing inventory and running reports - all very useful functions.

Cons

Quickbooks POS almost has too much functionality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No

Response from Intuit


Lea, welcome to the Intuit family. It's wonderful to see that QuickBooks POS is helping you track your sales and inventory. The features and functions in Point of Sale are vast, so it's best to have a guide handy for those quick questions: https://quickbooks.intuit.com/point-of-sale/. Sean, The QuickBooks Team.

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Kevin Mansoor

Gotta Love It

2019-10-17

QB Pos has really helped give us control over our retail operations.

Pros

From inventory to sales, the information is there and easy to access.

Cons

Overall the reporting is great but I sometimes like to look at details that are cumbersome to get to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Hi, Kevin. Knowing how helpful the product has been to keep up with your data makes our day. You can continue to count on us to have your back for years to come! To learn more about customizing reports, we recommend checking out this Community article: https://quickbooks.intuit.com/learn-support/en-us/run-reports/customize-your-financial-reports/00/186382

Cheering you to continued success.
Morgan, The QuickBooks Team

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Paul Pasowicz

OK for the average store

2017-08-10

Needs to have better CC processing rates and website shopping cart integration.

Pros

Easy to train employees how to use. automatically ties in to QB financial

Cons

No flag for items that are on sales orders when received.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jeanne Crosslin

Best in combination with Quickbooks accounting software

2019-01-20

Overall, this is a decent POS software.

Pros

Quickbooks POS is a good software to use in combination with the Quickbooks accounting software.

Cons

I'm sure there's better POS software out there but I'm used to Quickbooks and it seemed fairly easy to use.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kimberly Rowe

Minimum expectations not met with QuickBooks POS 18.0

2018-01-23

QuickBooks POS is a mess.

Pros

I thought it would streamline inventory check in and pricing, and sales tax collection.

Cons

turn on POS terminal 3.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Jaunett Porter

QB POS is worth a try

2017-11-09

Pros

QuickBooks POS is a very affordable system.

Cons

Reports are clunky and hard to navigate. The POS system does not connect with QuickBooks desktop as well as it should.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Rafiq Ahmed Warriech

Quicbook pos is great for retail business and also for restuarant business.

2017-07-12

Pros

It is very helpful to ascertain the level of purchase from any vendor based on sales performance of the products.

Cons

Printing of customer sale history or his ledger is not very professional in POS.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Lonne Mays

Quickbooks POS is very powerful, but requires a paid IT staff person to set up and maintain.

2017-08-09

As powerful as a jet fighter plane, and just as complicated to learn to fly! Requires a very high committment to training and a competent bookkeeping and IT support staff.

Pros

An overwhelming number of features for customizing and controlling inventory.

Cons

Although Quickbooks POS and Quicbooks Bookkeeping software is supposed to be fully integrated, classifications set up in POS do not automatically port over to Quickbooks Bookkeeping software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Roger McLeskey

Quickbooks POS

2016-05-04

Pros

Very intuitive program. Lots of bells and whistles for the money.

Cons

If you choose to use a third party, you will have to manually enter credit/debit sales transactions into another terminal.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

7/10

Recommendations to others considering QuickBooks Point of Sale

Look for long term growth. Get what you might need down the road now. You have to look at upgrading equipment cost as well as software at some point. Cloud based systems to me are ones to look at.

Source: Software Advice
Helpful?   Yes   No
Read more
Kevin Human

Robust but very clunky

2019-09-27

QuickBooks POS was our original product for inventory and sales in our retail store.

Pros

The integration between QuickBooks POS and QuickBooks itself is, as one should expect, outstanding!

Cons

The user interface is very "clunky," meaning that it is sometimes difficult to navigate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from Intuit


Hi there, Kevin. Thank you for sharing your review with us. It's awesome to know integrating the Point of Sale system with QuickBooks has been simple and helpful. You can rest easy knowing all of your data is organized in one space. We want to make sure you have the resources you need to easily navigate your account. The Community is a great place to start. Here, you'll find a variety of articles and advice from other users and QuickBooks Team members: https://community.intuit.com/

Wishing you continued success.
Morgan, The QuickBooks Team

Read more
Tanya Carlson

Best for retail not service

2020-09-22

For retail I find its great. its easy to use to enter the items we need and get through the sale

Pros

For the retail side of the business its great for tracking inventory and sales. Ease of set was great.

Cons

We can't add classes and are struggling with running invoices. This could also be in part of lack of understanding how the systems work.

Rating breakdown

Value for money
Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Meg Dwyer

Slow and not always intuitive but it works for many different functions

2019-02-26

Pros

Great for tracking inventory and customers, great for sales orders and a services oriented business.

Cons

It is slow in a fast paced retail environment. Getting all the information is pretty slow going and not always intuitive for the new cashiers and many members of staff working in a fast paced store.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
John Tinelli

Lovin it

2020-03-04

We use Individual Point of Sale out of PA to purchase, and maintain our POS systems.

Pros

Every time I tell other campground owners how QB POS can trend, suggest orders, track inventory, and that it has endless reports that integrates right into Quick books, they are floored.

Cons

We really dont have any dislikes with the software. It performs well and runs reliably. We are on our second generation of hardware, and the software is stable and fast.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marina Hurt

Quick and easy Point of Sale program

2017-01-05

It is great for keeping track of your sales and inventory.

Pros

Easy to use Quickly customize for your business Easy to run reports and check your inventory

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Chemicals company, 201-500 employees)

Expensive but well written

2018-04-16

Pros

This software easily imports into Quickbooks, easy to add items into and ring sales. Good interface and good reports.

Cons

Most expensive software that we looked at. For multi-store we would of spent a small fortune but it is still an option

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Joseph Kershner

Easy Setup. Many Fees. Proprietary Card Processing

2016-09-13

Pros

Easy setup and good reporting. We are a beverage retailer and this system is perhaps better suited to clothing with its size and style grids.

Cons

I would like to add custom fields to inventory records.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

3/10

Recommendations to others considering QuickBooks Point of Sale

Consider the fees, the proprietary card processing and limited inventory functions if you are a small retailer. Constant upgrades are very expensive.

Source: Software Advice
Helpful?   Yes   No
Read more
James Peru

Quickbooks POS is an easy to use solutions for selling goods in a store.

2018-08-29

Pros

Easily integratable with Quickbooks accounting hence making accounting seamless.

Cons

Not readily intergratabe with mobile payment solutions in Kenya For small shops the price is a bit high.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

9/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ken Brooks

Has Some Nice Features, But Too Many Glitches

2018-12-27

Support is awful.

Pros

The reports are spot on and a great time saver.

Cons

Also for the first 6 months I owned this program on occasion the software would malfunction and charge the last customer for the new customer's order.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Ismail Manneri

Quick Books Accounts for Retail Pro

2019-05-03

we uses many accounting software for lunking with Retail Pro , but finally we we use quick books to link accounting system with Retail pro , it’s easy to sync batch like vouchers, and invoices from Retail Pro, and very advanced functionality.

Pros

This software can very easily setup with Retai pro POS system for accounting,

Cons

There are many advance features like banking inside the application, Very powerful reporting,

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ray Domingue

QuickBooks POS - not good for Retail, but anything else maybe

2018-05-29

I generally liked the QB POS software and what it did for us, ... but we grew out of this.

Pros

The upgrades are not necessary, but upgrades to provide more features. 2) Everything is backed up to a single database file on the computer; so in the event of a computer crash as long as you're backing up the QBPOS db, you can re-install the software, re-point the db file and get going again. 3) It's easy to use and navigate. 4) Does not require internet connection if the internet goes down 5) Great reports 6) A great company, with solid reputation, with a good name brand product

Cons

I remember it was affordable for an upgrade for me; and we only had 1 POS computer & 1 seat.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Software Advice
Helpful?   Yes   No
Read more