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Restroworks Logo

Cloud-based restaurant management and POS software

(3)

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Restroworks Reviews - Page 2

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318 reviews

Recommended

MY
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Muhammad Yasir R.

Restaurants, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist review by Darsh Restaurants in Jeddah

Reviewed a year ago

Order punching has become very fast now, staff can use tablets to take orders simultanoesly.It is very easy to generate reports and download in different formats.We have also integrated with Xero which pushes all our accounting related data automatically.

Pros

Posist billing application has great UI with very easy to use interface, staff finds it very easy to operate and punch orders.Reporting is very good, it has lot of reports and we can get the required data.We are integrated with Xero and accounting data push is very smooth and automatic.Posist Academy is a great tool for self learning, it has multiple languages support as well. Our team is using Academy to clarify their doubts if any.

Cons

While punching items, it would have been better if the icons are slightly big and bold so that it is easy to find and punch the items while order taking. Overall it's a good application, no major issue so far.

Vendor response

Dear Muhammad Yasir, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist

VM
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Vijil M.

Hospitality, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cafe Lilou review

Reviewed a year ago

Order punching flow has saved our time and made the process much faster.We have integrated our posist with BI tool to get reporting at a mass level.Reports are very good and we can get all the information very easily.We can update all the settings based on our requirement.

Pros

Billing is so easy to understand and easy to punch the orders. There is bifurcation in the menu by super category and category which makes it easy to find and punch items.

Cons

Nothing to dislike at this stage, will update it again in case there is any issue or anything to dislike.

AT
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Ashish T.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Restaurant User Review

Reviewed 2 months ago

Ease to use, better interface in transaction conversion.

Pros

Remote Accessibility, real time data and data integrity

Cons

Not sure yet, may be in future will be able to give

Vendor response

Dear Ashish, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks

AT
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Aditya T.

Hospitality, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The software that took Navtara to the next level.

Reviewed 4 years ago

Exceptional. Yet to fully implement every feature, but we are getting there. We were a very informal setup before POSist, and I wanted to choose a software that will be with the company for life. Seeing the scalability POSist offers your brand, I still believe I have made the right choice.

Pros

The software is constantly adapting to further simplify the needs of the industry. What I like best is the customizable nature of the software; POSist is always ready to tweak the product to fit your need. The support team is incomparable and efficient. The kind of reports accessible to us have helped us cut costs, and reduce our menu. POSist taught us that more than half our menu wasn't even contributing to 10% of our revenue! The software is great but the people are better...

Cons

It's slightly more expensive than a regular software, but is definitely worth it. The implementation was not very smooth, and too last minute. This was mainly because hardware specifications weren't cross checked. But that's all water under the bridge.

sc
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sonal c.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Sbarro Posist

Reviewed 2 years ago

Overall it has been very productive .

Pros

Posist has many varied fuctionality. its ease of use helps you to complete the work faster with greater accuracy.

Cons

the help desk feature , i think a dedicated team woulb be really help

FB
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Farasat B.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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All the best Team Posist

Reviewed 2 years ago

Excellent

Pros

Great support and ease of use along with integration capabilities, availibility of reports & data.

Cons

Report configuration as per individual needs can be worked upon!

VY
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Vikas Y.

Restaurants, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist at AB Road Indore - Tacobell

Reviewed a year ago

It helps in various problem solving restaurant management operations works fine. Delivery orders also landing properly with no issues and also the restaurant dine in operations works fine with each orders landing on kds screens.

Pros

Application is functioning all good. Images at customer screen is also coming perfect . Kitchen screens are also working without any hassle. Delivery orders also landing properly.

Cons

There is no dislike right now. The application provides all users functions and operations working as per the integration. No issues reported till now and hope there will not be any to be reported

Vendor response

Dear Vikas, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist

PP
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Prashanth P.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist usage @ OCEC Ghala

Reviewed 2 months ago

We are using Posist for Order Management, Online Ordering, Inventory Management and reports tracking. Overall we are very satisfied with Posist and it's services.

Pros

Talabat integration has made our operations very easy and smooth, orders are landing directly on the KDS without any intervention whoch helps in achieving efficiency. Cockpit app helps us to get the currect sales/stats on our smartphone. Support from Vishal, He helped us on every stage, Integrations, Menu Updates, Thermal printer setup ETC. Order puching is easy and can be done in seconds.

Cons

Brand wise reporting should haven been better where we can check order related details for every tab/brand.

Vendor response

Dear Prashanth, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

YK
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Yogesh K.

Food & Beverages, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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The Indian Stories, Faridabad

Reviewed 3 months ago

Restroworks is making our billing and sales easier to manage. The cloud software is very helpful in generating reports on real-time basis for our internal analysis. Also, the menu configuration as well as the KOT concept is very user friendly. Our Managers and BOH team find this easy to use.

Pros

From the initial consultation to the final setup, every step was handled with professionalism and efficiency. The POSIST team ensured that all our requirements were met, and they went above and beyond to address any issues that arose during the installation process. Thanks to your efforts, our outlets are now equipped with a reliable and user-friendly billing system that has greatly improved our operational...

Cons

Billing Templates need more features like font style.

Vendor response

Dear Yogesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Restroworks

DS
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Dharmendra S.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist application at Baraka - Quest Mall

Reviewed a year ago

Daily billing is being used in posist and we get correct reports intact with no discrepencies very reliable application in these competitive world of restaurnt management.

Pros

Restaurant application is one of the best application i have ever used.Meets everyones expectation reliable delivery of online orders. Easey application for hospitality Management.

Cons

Currently no dislikes application is best for hotel management and restaurant operations with reliable and prompt services for online deliveries. Much trustable application .

Vendor response

Dear Dharmendra, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Best, Team Posist

AS
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Anup S.

Food & Beverages, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good POS system

Reviewed 2 years ago

Good POS system but currently facing integration issues with third party delivery platforms.

Pros

We like the ease of use and reporting that we can generate from the software. Its very intuitive and can be learnt easily

Cons

The integration with Swiggy and Zomato is extremely painful with POS system as the system face consistent issues with menu updates and crashes from time to time. The customer support which use to be great now becoming patchy.

PG
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Pallab G.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review For POSist

Reviewed a year ago

Your expertise and responsiveness make a world of difference in our day-to-day activities. Thank you for being the backbone of our digital infrastructure and for consistently delivering top-notch solutions. Your efforts are greatly appreciated!"

Pros

POSist has a good feature ( CRM, Reporting, Stock and online integration which helps us to take the more order)

Cons

Sometimes reports taken time to open , and also sometime our print stopped but after connecting the support it gets resolved

Vendor response

Dear Pallab, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Best, Team Posist

RN
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Rajamma N.

Food & Beverages, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Yummy Plate review to Restroworks

Reviewed a month ago
Pros

The design of the application is nice and easy to operate.

Cons

Sometimes it takes time to load but does not happen regularly.

Vendor response

Dear Rajamma, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

RK
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Ravindra K.

Restaurants, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist at Tacobell Forum Mall Kochin

Reviewed a year ago

The operation flow from pos to various kitchen display screens orders landing perfectly without any hassle. Thanks to posist for making work easier and better. One of the best application in hotel industry.

Pros

One of the easiest application for billing and restaurant management. The operations works smoothly with the posist application along with kds orders. big crowd has been easily handled on the posist application making the work easier for hospitality industry

Cons

Currently there is not least or negative feedback but if there is any will update it.

Vendor response

Dear Ravindra, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Best, Team Posist

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Dr. Rajesh K.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POSist : A must have for every QSR!

Reviewed 4 years ago

My Overall experience is very satisfying and and i'm so glad I choose POSist . It has so much to offer and is really changing the way i'm taking decisions and running my Outlet.

Pros

POSist has a very easy User Interface, with a strong back end and database. Apart from billing and the routine features, the feature that I like the most is the Recipe Management which enables me to understand the food costing and take proper steps. All other features like Expenses, Stock Administration, Reporting provide a detailed insight into one's business and helps take informed decisions rather than just doing random things.

Cons

I would say POSist has all the features one can think off, but they are all different modules and need to be purchased as an add on.

tb
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tharanath b.

Hospitality, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Billing Review

Reviewed 2 years ago

Posist is solving Billing and sync issues with Property management System Hotelogix

Pros

posist software is a quick response for any query regarding billing issue and syncronize with Hotelogix and is 24/7 operations.

Cons

Response from support team is slow in calling back

MK
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Manoj K.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review For POSist

Reviewed a year ago

I contacted customer service because I was having trouble logging into my account. Support was very quick to respond and was very polite. He was also very helpful and was able to resolve my issue. I am very happy with the service I received.

Pros

Billing feature are good also integration module is very fast. We are happy to use the POSist all feature ( Billing, integration, reports, stock)

Cons

Sometimes reaching support is very difficult

Vendor response

Dear Manoj, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

Rk
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Rushikesh k.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Features and functions of POSist

Reviewed a year ago

Customer support is very helpful, all time they resolve our issue timely. they pick the call and resolve our issue. Appreciated Support team

Pros

There are multiple features in the POSist to which we can handle our operations smoothly, Reporting, integration, stock management, CRM

Cons

You need to upgrade the integration part, now a days we are seeing the changes

Vendor response

Dear Rushikesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

BD
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Brayl D.

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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POSIST technology

Reviewed a year ago

Great

Pros

The ease of use and integrations with parthers

Cons

Analysis isn’t great however the daily monthly yearly enhancements get them up there

MM
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Mohan M.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback from Grill-Inn

Reviewed a year ago
Pros

Seemless operation and afetr integration our operation flow is very easy. Team can handle Zomato & Swiggy very seemless.

Cons

There is nothing about dislike. Every feature is awsome.

Vendor response

Dear Mohan, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist

AS
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Abhishek S.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist Review on behalf of Kunafa Foods & Beverages Private LTD

Reviewed a year ago
Pros

1. Posist software is fast and reliable pos.2. We can create menu and even modify them after creation.3. Reporting part is detailed.

Cons

There is no specific cons about software

Vendor response

Dear Abhishek, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist

SJ
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Satyam J.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback on POSist System

Reviewed 10 months ago
Pros

Reports format is very clear to understand the data, previously we used the another software but was not satisfied then we start to use the POSist and now we are satisfied and we are getting the all data and our billing operations are working very smooth.

Cons

Previously we were facing an issue with connecting the support helpline number but now they improved this and we easily connect at the first time with the POSist Support

Vendor response

Dear Satyam, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

SA
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Shiaar A.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist makes service easy & make serving quick.

Reviewed 2 years ago

1- Punching bills is easy & quick2- Reduced customer waiting time3-Reports can easily be viewed via mobile from anywhere.4-Reporting library is very rich and has 200+reports.

Pros

Posist has a great UI; it's straightforward to use and user-friendly.New teammates find it very easy to learn and understand.The reporting is easy to use.....

Cons

Can't say there is any feature to be disliked.Everything that is present in the system works without any problem.It was our best decision to go for Posist for our outlets billing.

lz
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lakhan z.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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POSist Software Helping in Operations

Reviewed 9 months ago
Pros

We can use the billing module Easley, and the table management is good to operate. Billing reports and CRM features are good to use. Also support agents are good to talk for resolving the issue

Cons

Need to improve the integration aggregator stock/in feature.

Vendor response

Dear Lakhan, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

DS
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Deepak S.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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feed from shervani hotels

Reviewed 5 months ago
Pros

easy to use. User friendly. Reporting is very good.

Cons

When we fetch reprot for one month it is asking for email. If you can give report on system only that could be better.

Vendor response

Dear Deepak, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks