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Restroworks Logo

Cloud-based restaurant management and POS software

(3)

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Restroworks Reviews - Page 3

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318 reviews

Recommended

IK
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Imran K.

Food & Beverages, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review from Imran at BBQ-MANTRI MALL

Reviewed 9 months ago
Pros

Posist is helpful, whenever we called POS support no matter at night or day they provide nice support and posist is helpful in billing operation

Cons

We face difficulty in searching customer details, it would be great if we will get better CRM interface

Vendor response

Dear Imran, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

SR
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Sujin R.

Food & Beverages, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Billing review by Sujin

Reviewed 2 years ago

Posist has helped us to integrate with food aggregators and hence automate the order flow.

Pros

Easy to select discounts and online orders are received directly

Cons

Sometimes the application is running slow . The UI and Graphics need to be improved.

AR
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Anita R.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Feedback from bahri Hospitality

Reviewed 2 months ago
Pros

Customer support is very quick and easy, the features are good.

Cons

Steps in Syncing to be reduced, sometimes we get confused.

Vendor response

Dear Anita, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

MS
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Meenu S.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It was a great experience with such a great service

Reviewed a year ago

Issue with printing, got in touch with support team they has helped us in every way possible to solve our queries. they very polite as well as patient at the same time. Well done & Kudos to the entire team. Best of Luck

Pros

Posist The premium software for restaurant business. we are using it from many years. find it very useful and practical. its has many features. we can customize it as par our need. they have star support service. support staff is prompt, knowledgeable and very polite.

Cons

Nothing else some times we stuck while operation

RM
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Reynold M.

Hospitality, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Billing Review

Reviewed 2 years ago

Help us to lessen work operation and easy to received order from any aggregators

Pros

The pictures that can access on the system was awesome and its easy to used. Its easy also to the team to trained them even in short time. To many report help us to understand branch sale status.

Cons

Some issue were facing in terms of auto cancellation with the connection of deleverect.

RS
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Rohit S.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Travelfoodservices Review for Posist

Reviewed 7 months ago
Pros

Posist has amazing features, Easy to update the menu master data, and Quick Response by the team. Great Application with good Features.

Cons

Nothing to dislike the application at this time., Working fine as of now.

Vendor response

Dear Rohit, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

AI
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Alliah I.

Restaurants, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A very handy and useful software.

Reviewed 4 years ago

It is a very good software to invest in because it is very useful most especially for handling multiple branches.

Pros

Very efficient software to use. Wide varieties of reports available and useful. Easy to learn and to teach. A very user-friendly software. Very useful for Kitchen in terms of handling multiple orders.

Cons

Lack of local support. Taking a bit more time loading when publishing some updates. Long waiting time for support to connect.

PC
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Prahlad C.

Hospitality, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist review after using in for 3+ years

Reviewed 2 years ago

We are using Posist for order taking at restaurant, we are also taking room service orders using posist.We also have banquet halls and posist banquet module is used for managing all the functions properly.

Pros

We are using Posist for restaurant billing and Banquet Billing, we have also integrated with our PMS (Hotelogix) so that there is a seamless transfer of billing data between Posist and Hotelogix.Reports are very useful.

Cons

There is not even a single thing that i can say that we don't like; things are generally working as expected to work or function without any problem, and in case we need any assistance, then the support team is there to assist.

AS
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Avtar S.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gulati Spice Market

Reviewed a year ago
Pros

Application is good so far, Have a lots of feature like Expense, Petty Cash and tally integration.

Cons

some time we have faced some issues with the integration while syncing data to the online.

Vendor response

Dear Avtar, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

VS
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Vishal Singh C.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist @ SURINDAR

Reviewed a year ago

IT has been very good.

Pros

USER Friendly, EASY TO USE EVEN BY OUR EMPLOYEES. EVEN MAKING CHANGES AND EDITING THE MENU IS VERY CONVENIENT. CUSTOMER SUPPORT IS ALSO VERY PROMPT.

Cons

i do not find anything which is trouble making.

Vendor response

Dear Vishal, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. We are committed to providing top-quality services and maintaining high customer satisfaction, and your positive review reaffirms the hard work we put into this every day. Thank you once again for your wonderful words of appreciation. Best, Team Posist

pm
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priyanka m.

Accounting, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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So much easy for accessing the Reports structure

Reviewed 2 years ago

i am using posist from last 3 years . and also u used sommens and limetray. but my total experience in this software is too much better from others.i find reports which i required and it use for me to handle my boss for giving and sharing the data.ALso Tally is so much easy for me for accessing.

Pros

Main thing in posist is to use in kds functionality . when orders came it directly rings and cheff can make easy order. also so much customize things in kds and billing as well . which i have neither see in any ither software.

Cons

Least thing is that the customer support agent . sometimes it very difficult to reach them. which hamppers the bussiness.which should be more easier for this big software.

HS
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Harjeet S.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Daryaganj Review

Reviewed a year ago
Pros

Application is good and easy to use.Staff are Really nice.Thank to Rahul Rai for his help.

Cons

we are using application from a long. No issue.

Vendor response

Dear Harjeet, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

UP
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Upender P.

Restaurants, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist is helpful

Reviewed a year ago

Over all exp is really good and using more 3 years

Pros

Posist has all the good featuresWe use all features of posist like- manual order, Online order, QMS, inventory . All works really good.

Cons

Posist does not have all reports more than one month together.

Vendor response

Dear Upender, We're delighted you had a great experience with Posist. Thank you for your feedback. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

SM
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Somnath M.

Hospitality, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Posist for Hotels operations/billing

Reviewed 2 years ago

We are using Posist for Billing.We are generating our sales report and other reports for auditing on a daily basis.We are also transferring our sales data to property management system.Overall it's great.

Pros

We are using Posist from last 2 years and we are very satisfied with the overall usage and functionality that is offered to an end user.The UI is great and very easy to use.We can train a new user in under 60 minutes on how to use the application.

Cons

There is no such thing to dislike, the software operates as it is supposed to work/operate.We have also integrated Posist with Property Management System and that also works without any problem.

SM
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Shailesh M.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review For POSist Application

Reviewed 7 months ago
Pros

Friendly user-interface , multiple reports available for extracting the sales data

Cons

the experience has been good , no complaints so far

Vendor response

Dear Shailesh, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

SB
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Subrata B.

Food & Beverages, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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POSist POS- Excellent and Perfect fit for Restaurant Business

Reviewed 3 years ago

Its a great experience so far with POSist and hoping the same in future as well. We are getting all the new features free of cost and best part is they are creating feature as per the business requirement. Ease to use for new staff.

Pros

- CRM management - Enterprise Dashboard - Quality Support from Project team - Ease to use - UI is good - Live reporting on Mobile phone - Analytics reports - Real time stock consumption - Ease to create Offers/Discount - Loyalty Module for customers

Cons

Swiggy Integration needs some improvement Option to see the live sale for table on mobile phone is not available

MJ
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Melroy J.

Hospitality, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Entisi Review

Reviewed 2 months ago

We can say the overall The POS is efficient and easy to manage

Pros

We will mentioned the best part is online ordering as we receive the order on POs directly with any hassle. KOT also auto generate

Cons

Sometimes we face the order landing delay due to network issue this should be take care

Vendor response

Dear Melroy, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Restroworks. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Restroworks, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Restroworks

MA
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Meraj A.

Food & Beverages, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Dosa Coffee - Paschim Vihar

Reviewed a year ago

Overall experience is good, except sometimes reaching support is time taken

Pros

1. User friendly billing software for restaurants2. Posist integration help us reciving zomato and swiggy orders in posist itself.3. Customer support is very helpful and friendly

Cons

Some times reaching support is impossible

Vendor response

Dear Meraj, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

RN
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Raghu N.

Hospitality, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Feedback from Sardarji Bakhsh

Reviewed a year ago

It has all features, every restaurant needs.

Pros

24*7 support. Implantations' processOnline Portals IntegrationApp Features

Cons

Pricing and their is nothing apart from this to dislike.

Vendor response

Dear Raghu, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

RG
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Rohan G.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Restaurant POS

Reviewed 2 years ago
Pros

Easy to use and user-friendly, though there are some error while using, but customer care is supportive.

Cons

Customer care number takes lot of time to connect, Waiting time should me minimized while connecting to customer care, as there are some situations when the restaurant is in rush hour and POS stops working, and we are trying to connect to customer care but the call is taking time to connect.

AK
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Abnish K.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nine Watt Coffe Cafe, Gurgaon

Reviewed a year ago
Pros

Posist is easy leran and run the application, Qucik Response from team for every points we are reporting.Thnaks To [sensitive content hidden] for configuraring every thing in very less time.

Cons

Nothing To share like this at this point,

Vendor response

Dear Abnish, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. Best, Team Posist

SU
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Sohan U.

Restaurants, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great CS

Reviewed a year ago
Pros

Ease of use, low downtime, great CS, feature rich

Cons

Expensive for what it does. there are other who do the same for lesser

Vendor response

Dear Sohan, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

RA
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Rohit A.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fabulous POS

Reviewed a year ago

It has been a smooth journey so far!

Pros

We really like how their team is always ready to answer our queries with utmost transperancy and assisting us to find solutions for the challenges we face in our operations.

Cons

At times, the staff face difficulties to connect with support team.

Vendor response

Dear Rohit, Thank you for taking the time to leave us such a delightful review. Your feedback and support are invaluable to us at Posist. We're thrilled you enjoyed using the platform and that your experience met your expectations. At Posist, we strive to provide the best service possible and your feedback is crucial for improving. Best, Team Posist

NM
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Nitin M.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lite Bite Foods Udyog Vihar Feedback

Reviewed 5 months ago
Pros

Since very long time we are using Posist, Highly recommended to use it. Integrations are now superb menu managements with Posist

Cons

Nothing to dislike aa of now, Lots of operations features now in Posist while using integrations

Vendor response

Dear Nitin, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. Best, Team Restroworks

Dj
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Deepak j.

Restaurants, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Punjab Grill Noida Swiggy and Zomato integration

Reviewed a year ago
Pros

We have done the Punjab Grill Noida Swiggy and Zomato integration with cloud kitchen setup where we can manage multiple kitchens in one locations and easy way to manage it.

Cons

100% Recommended to use POSist and more satisfied

Vendor response

Dear Deepak, We truly appreciate your feedback. It's wonderful to know you had a positive experience with Posist. Your feedback gives us the motivation to continue doing our best. Best, Team Posist