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Resy OS
Restaurant reservation and waitlist management system
(1)
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Value for money rating
4.8
/5
20
Price starts from
249
Per month
Price starts from
199
Per month
Pricing model
Free trial
Price starts from
25
/user
Per month
Pricing model
Free trial
Price starts from
99
Per month
Pricing model
Free trial
Price starts from
25
Per month
Pricing model
Free trial
Price starts from
35
/user
Per month
Pricing model
Free trial
Corinne T.
Hospitality, 501-1,000 employees
Used daily for 1-2 years
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Our experience has been great! They are always coming out with updates that push the software forward. The support team is really quick to respond and they take customer feedback into consideration which is huge.
-The Notify Feature is easily the best part about this software. It is the answer to an age old problem that restaurants have- filling seats when guests cancel their reservation. People make and cancel their reservations these days like it's no big deal and the notify function truly helps keep our restaurant full. It also keeps our guests happy so they can find out about cancelations faster than we could ever possibly tell them! -It's a great price! -We also love the ability to chat live with their support team.
We like everything! But if I had to choose one thing, we'd say that we wish there was an app for Android phones.
Sara R.
Restaurants, 51-200 employees
Used daily for 1-2 years
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It has been great and is user friendly. It is easy to navigate the back of house portal which allows me to make changes last minute and access any information regarding analytics to help our every day operations
We switched to Resy from Open Table, mainly for pricing reasons but they surprised us with the ability to respond immediately with excellent customer service and willing to take any requests to enhance the product regularly to make our user experience broader and better.
The single hardest part about Resy was the transition. Operating a system for years to move on to a new was challenging. When we upgraded to ResyFly we experienced a few crashes middle of service that were inconvenient at the moment but made it so much worth it later on. Recommend full training for all parties involved way ahead of time and practice before making the change while operating it live at the store.
Brian C.
Restaurants, 11-50 employees
Used daily for 1-2 years
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The experience was not a negative one. When they doubled the monthly price, I decided to go shopping which led me to one of their competitors where I was able to save money without compromising on the product.
The functionality of the product was pretty good in that it did everything we needed it to do.
They offer integrations with a number of POS software but it is cost prohibitive.