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DaySmart Salon vs baxus Comparison

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Overview

Robust cloud solutions powers beauty businesses with online booking, text notifications, commissions, reports, marketing...

baxus is a web-based? spa and salon management solution that allows users to book appointments with their clients and view their historical data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

29

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

3

/user

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.3

323

5

4

3

2

1

191

76

39

7

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.6

22

5

4

3

2

1

15

5

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

Pros

Iris has been a godsend as far as what you have the ability to customize and see. The detail is incredible compared to all other booking systems.
User friendly, and when you need help they are happy to help how we can add multiple separate users to the account.
Their technicians are friendly, patient and most help you even with things like the printer and other things.

Pros

I found this software very easy and efficient to set up. I have contacted the support chat for help regarding how to do gift vouchers and they were very helpful and quick to respond.
The value of this software is amazing, there is part of you who thinks its too good to be true. Trust me it delivers exactly what it promises.
It's good value and very easy to use. I always get positive feedback from clients on how easy it is to book an appointment.

Cons

Being incapable of changing a service provider after it has been closed out is a problem, along with not being able to combine a family at checkout.
This merchant account system is AWFUL. It’s not easy to set up, very slow and support is very bad -READ THEIR REVIEWS FIRST.
It is frustrating now that we have changed to the cloud based system that there is sometime a lag in switching from screen to screen.

Cons

The system failed to issue notification on new booking. We reported this multiple times and never had any reply.
The separate phone number for the reminder text messages confuse customers.
Text message length is limited. No option to send either a text or email individually.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review4 years ago

Key features

  • Total features52
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • For Barbershops
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Grooming
  • Multi-Location
  • Online Booking
  • Partial Payments
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Third Party Integrations
  • Transaction History
  • Wait List Management
  • Website Integration
  • Total features35
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booth Rental Management
  • Calendar Management
  • Calendar Sync
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Drag & Drop
  • Electronic Payments
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • For Barbershops
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Loyalty Program
  • Marketing Automation
  • Mobile Grooming
  • Multi-Location
  • Online Booking
  • Partial Payments
  • Payroll & Commissions
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Promotions Management
  • Real Time Reporting
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Service Catalog
  • Social Media Integration
  • Staff Management
  • Third Party Integrations
  • Transaction History
  • Wait List Management
  • Website Integration

Integrations

  • Total integrations6
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations1
  • Adobe Commerce
  • Authorize.Net
  • Braintree
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Shopify
  • Stripe
  • Toast POS
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

baxus logo

baxus

Pretty good

Reviewed 4 years ago

Good. There was a fault once and they new about it straight away, sent a message out saying they are fixing it. I was happy with that. Problem resolved quickly. Needs improved features but they are constantly improving so it will come.

Pros

It is a good salon software that is easy to set up yourself

Cons

Not really mobile compatible, although I do use it only off my phone.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

baxus logo

baxus

Great for small salons

Reviewed 4 years ago

I love baxus. Easy to use and good for my self employed salon

Pros

Easy to use, cost effective, automatic txts able to be sent at different times

Cons

Client profiles don’t update all appointments when you update their client info so if you add a cellphone number after you have created appointments it doesn’t add it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

baxus logo

baxus

Super easy to use

Reviewed 4 years ago

I love it that my customers get reminders the day before, this reduces the “no shows”. Also the convenience for customers to book online and I can check my diary anywhere anytime

Pros

It’s easy for my business and easy for my customers to use.

Cons

As a dog grooming salon I would like fields in the bookings to show on the colander for the dogs name and breed

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

baxus logo

baxus

Satified

Reviewed 4 years ago

im satisfied with baxus as it is an easy software to use, i dont need anything too full on at the moment and although there are certain things that have made working much easier and quicker with other software companies i dont think they are necessary (just something that would be good to see improved)

Pros

The software is easy to use, has everything you need to run your salon sufficiently. I always get a clear answer to any queries i have and a quick response rate.

Cons

There are certain areas that could be added to the software to make things a little easier in other aspects. ie: reports could be a bit more indepth, one that would be helpful for ordering would be an in salon stock and retail report so we can see what has been used and sold and just reorder those products. immediate updates rather than waiting the 30mins. make it easier to find colour history when clicking on a clients appointment. maybe having their colour history on the left hand side as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

baxus logo

baxus

Amazing online diary

Reviewed 4 years ago

In all I am delighted with this service. Keep up the good work.

Pros

I find this system easier and more functional than any other I have used in the past. I probably don’t use half the features available I mainly use the diary which sends out reminder texts to clients lets me store record cards it’s a godsend I also use the stock menu these features really help me with my every day running of my Salon.

Cons

Occasionally we have had no internet access in salon therefore I have to access through my mobile which is a slight pain also I still have clients replying occasionally to their text reminders both of these are through no fault of Baxus.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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baxus logo

baxus

Very easy to use, affordable and great features.

Reviewed 6 years ago

This product has helped my salon grow with reminder texts, marketing campaigns and full business reporting. Less no shows, more repeat clients and helps staff remember clients history. Highly recommend to all salons.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thanks for the review Lisa. We're glad you're loving it!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

baxus logo

baxus

Excellent salon program

Reviewed 5 years ago

I have been using Baxus for 9months now and love the simplicity of this salon program. This is a business that listens to its users with suggestions for different reporting tools taken on board and implemented. Customer service is exceptional with response time minimal. I would highly recommend Baxus not only for its functionality but also as a product that is reasonably priced .

Pros

Easy to use, affordable, SMS messaging service excellent

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

baxus logo

baxus

very happy client

Reviewed 5 years ago

I started with Baxus only 5 months ago and since joining up with them my sales are a lot more controlled and less room for mistakes and under charging. They are very approachable and extremely helpful and respond within the hour usually, they take on board any ideas and advice I feel may help their soft wear and make it more simple for other hairdressers to use, they are very progressive and up grade and add features regularly. my staff can keep track of their goals and targets as they can log in on their phone as Baxus is in the "cloud" which means it is accessible 24/7 . I highly recommend Baxus to any one wanting an affordable, simple to use soft wear for their salon.

Pros

easy to use and its in the cloud so available 24/7

Cons

stock needs more reports and needs a "time Clock" for staff.