SALONGENIUS Features

SALONGENIUS

Business management software for salons and spas

4.95/5 (20 reviews)

SALONGENIUS Feature Summary

  • Appointment Reminders
  • Appointment Scheduling
  • Booth Rental Management
  • Client Database
  • Client Profiles
  • Customer Mobile App
  • Customer Surveys
  • For Salons and Spas
  • Gift Card Management
  • Loyalty Program
  • Online Booking
  • Point of Sale (POS)
  • Recurring Appointments
  • Referral Program
  • Room / Equipment Management
  • Social Marketing
  • Tanning Management
  • Wait List

Competitor Feature Comparison

Appointment Management
Automatic Notifications
Booking Management
Chat
Commission Management
Compliance Management
Email Marketing Management
Employee Management
Employee Reward Programs
Gift Card System
Instant Messaging
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Performance Metrics
Personalized Profiles
Promotions Management
Real Time Comparisons
Reminders
Remote Access
Remote Control
Remote File Access
Reporting & Statistics
Rewards Management
Scheduling
Third Party Integration
Learn moreCompare App
Appointment Management
Automatic Notifications
Booking Management
Chat
Commission Management
Compliance Management
Email Marketing Management
Employee Management
Employee Reward Programs
Gift Card System
Instant Messaging
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Performance Metrics
Personalized Profiles
Promotions Management
Real Time Comparisons
Reminders
Remote Access
Remote Control
Remote File Access
Reporting & Statistics
Rewards Management
Scheduling
Third Party Integration
Visit WebsiteCompare App
Appointment Management
Automatic Notifications
Booking Management
Chat
Commission Management
Compliance Management
Email Marketing Management
Employee Management
Employee Reward Programs
Gift Card System
Instant Messaging
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Performance Metrics
Personalized Profiles
Promotions Management
Real Time Comparisons
Reminders
Remote Access
Remote Control
Remote File Access
Reporting & Statistics
Rewards Management
Scheduling
Third Party Integration
Visit WebsiteCompare App

SALONGENIUS Feature Reviews

17 reviewers had the following to say about SALONGENIUS's features:

Richard Farrant

At Last! A salon software system that is actually designed for a salon with business needs!

2018-10-03

From the first meeting with their New Business Consultant they have been an absolute pleasure to work with. There is absolutely no "smoke and mirrors" - just genuine people with no BS The system is brilliant - but their people are the real gems

Pros

Ease of use, both in the salon and from a business perspective Simple and logical steps to follow at all times Excellent Reporting Outstanding Support Outstanding Customer Service IT WORKS ON EVERY LEVEL!

Cons

There are very few and those will be rectified by SalonGenius in the near future They have turned a small negative into a massive positive through their flexibility and customer service

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Vicky Wilson

Salon Lifesaver

2019-01-18

We have received fabulous support over the past 4 years. One of the support team, in particular, has been so good with us. Very patient and his knowledge is immense. CSR is a legend.

Pros

The reports available are invaluable to our salon and the continued successful running of it.

Cons

Other than wishing the cost was less there is nothing I don’t like.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julie Smith

Have been using salon genius now for 11 years!

2019-01-16

It has everything you need from making appointments, text msg reminders to clients, great for marketing, pulling up reports etc etc.

Pros

The support is amazing, always there to help when needed.

Cons

Could be more simple to use. i.e click and drag an appointment across etc. It is quite expensive so make sure you get as much as you need

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ewan Paterson

Brilliant from Day 1

2019-09-23

Amazing, from start to finish, couldn't get any better! These guys know their stuff and are extremely friendly and approachable

Pros

The setup process was very easy and installation ran extremely smooth. The sales team and software support team are very friendly, nothing is too much trouble for them and they have gone above and beyond in ever way possible (big thanks to reps).

Cons

Nothing - any issues i've had or requested changes have been completed which is great! Future updates to the online booking system, bringing this into a more modern look will just top it off..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam Geraghty

21 Years With Salon Genius

2019-10-30

Pros

We have been using Salon Genius since the salon opened and it is integral to the running of our business. The customer support is always reliable and friendly.

Cons

The system can often crash and we sometimes have issues with online bookings not falling in line with how we like our appointments booked.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Shona Castles-Greene

Salon Genius - Best salon system!

2018-12-11

We even had one of their customer service team drive a new base unit to us from Bournemouth to London in an emergency so we wouldn’t be without a system!

Pros

Easy to use and works for all areas of our business.

Cons

Nothing! All parts work perfectly for what we need.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura Coupland

Great Investment for my business

2019-01-16

excellent

Pros

So easy to use the training was second to none and the support is fabulous there are so many features too I especially love how the system automatically reminds clients that havent come back for weeks and also thanks new clients.

Cons

writing on screen slightly too small when we print out the day sheet. on screen its fine

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sylvia Webster

"Can't beat it,"

2019-01-11

The Support is team is always there should we need them, they are very friendly and they will always help us remotely and will come in to the salon to fix any issues should they need to which is very rare. We have been with salonGenius for over 18 years and we wouldn't change software providers.

Pros

Organised way of booking appointments rather than a pen & paper diary, very professional and organised system. Keeps track of clients records and appointments.

Cons

There could be more features for beauty services, but overall happy with the options available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
linzi gill

salon genius

2019-03-08

very happy with the overall service of salon genius and staff are very helpful

Pros

i like the fact it is easy and straight forward to use

Cons

nothing everything is easy and simple to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alison Daly

Reliable service

2019-01-30

Sometimes support takes a while to get back to you, stock can still sometimes take a while

Pros

Very reliable, keeps up to date. Easy to look at and navigate

Cons

Also, I look for 4 simple numbers and there are not that easy to get

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
ema mcnally

very happy

2019-01-16

we've had salongeniuse for over a year now and it has made life so much easier. our experience has been so good, the team are a very helpful and always quick to respond to any of our needs.

Pros

we love how easy the system is to use.

Cons

nothing to really dislike about it. salongenius are always quick to help us

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
ADRIAN TAYLOR

USED OTHER SYSTEMS , BEST BY A MILE !!!

2019-01-20

ONLINE BOOKING HAS SEEN AN INCREASE IN TURNOVER. FANTASTIC SUPPORT , [SENSITIVE CONTENT HIDDEN] HAS BEEN SO HELPFUL AND ALWAYS GOES THE EXTRA MILE. VERY EFFICIENT PHONE SERVICE. ANY PROBLEMS SORTED QUICKLY , SO YOU CAN CONCENTRATE ON THE SALON.

Pros

EASY TO USE , GREAT SUPPORT , EASY FOR TEAM TO UNDERSTAND TARGETS, ONLINE BOOKING EXCELLENT.

Cons

IF WE HAVE AN ISSUE , SALON GENIUS ALWAYS LISTEN AND RESPOND , SO NO ISSUES.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daryl Greenaway

Great

2019-01-16

Professional

Pros

Easy to use. The system looks great and fast support

Cons

None cons to this software. I like the system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
wendy buttleman

Great software and support

2019-01-16

Pros

Could not survive without it! Very easy to use, with many great features

Cons

Nothing comes to mind have always had positive experiences

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Leigh Butler

Salon Genius

2019-09-17

Never had a problem before, everyone very helpful and knowledgeable.

Pros

Easy to use and understand.

Cons

Freezes a lot - could be due to old computers. Not able to press 'unsubscribe' in emails so getting a lot of spam.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emma Charlotte

Software made easy

2016-03-11

Pros

This software is easy to use and helps with the day to day running of the business.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Moores

SALONGENIUS literally transformed my business

2015-08-27

The software is so easy to use and my salon wouldn't be the same without it.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more