SaloniQ Pricing, Features, Reviews & Comparison of Alternatives

SaloniQ

Booking & marketing software for salons of all sizes

4.69/5 (98 reviews)

SaloniQ overview

What is SaloniQ?

SaloniQ is a booking and marketing software for salons of all types and sizes including hair, beauty, spas, massage clinics, and tattoo parlours. The platform helps users keep track of online bookings, client schedules and stock, as well as handle email and SMS engagements through the fully automated marketing system. Clients are able to book and pay for their appointments or gift cards online, update their client profiles, and fill in client consultation forms on the go.

SaloniQ offers a fully customizable online appointment book with customizable interface themes and optional colors to match the company’s branding. Online bookings, client birthdays, requests, or stylist timings, are all color coded for a visual understanding of the day’s schedule. The iQHub feature allows staff to move freely around the salon to manage arrivals, take bookings or update client details using a tablet device. SalonIQ enables salons to keep a detailed record for each client as well as their previous appointments and history. Users can also set up client reminders and promotional emails, as well as keep track of technical notes such as skin tests, client images, and likes/dislikes.

SaloniQ’s online booking system enables clients to book online or via mobile device, anytime, anywhere. The mobile booking app is customizable to match the business’ website for seamless integration, and can be integrated into a Facebook business page. Salons can take payments online and all appointments are synchronized automatically across all devices to eliminate the risk of double booking. Marketing features enable users to send booking reminders, ‘thank you’ messages, and more to their clients’ email inbox or mobile device via SMS. SaloniQ also offers features including a client referral system, client surveys, advanced email marketing, loyalty programs with rewards, and more.

Features for stock control include a dashboard which enables salons to monitor and manage their stock levels in real time to know at-a-glance when it is necessary to reorder an item. Users can choose to order stock based on minimum levels, or depending on what has been used. Advanced stock reports help eliminate stock wastage or slippage, making stock management more efficient. SaloniQ is a multi-location salon software, allowing owners to keep track of workers in real time via the team dashboard, as well as compare each salon’s performance, KPIs, rebooking rates, and more.
www.salonintelligence.com

Pricing

Starting from
£47
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom

Supported languages

English
SaloniQ screenshot: The platform offers a multi-salon appointment center with full call centre functionalitySalon iQ Booking App IntroSaloniQ screenshot: Get total visibility of stocks across multiple sites which makes time consuming tasks like global price changes quick and easySaloniQ screenshot: Get a quick overview of stock levels via the stock control dashboardSaloniQ screenshot: Booking platforms totally customizable to match the style of existing salon business websitesSaloniQ screenshot: Clients can book online or on their mobile device using a customized mobile app for Android and iOSSaloniQ screenshot: View all key information in one place with colour coding for each item, and setup automation for reminders, birthdays, and moreSaloniQ screenshot: Observe all team members across multiple locations via the team dashboardSaloniQ screenshot: View appointment details for each client as well as their contact details, cancellations, billing, and moreSaloniQ screenshot: Set up client profiles by entering contact details and selecting reminders, offers and promotions, and moreSaloniQ screenshot: View all sent and received messages as well as their status, and reply, archive or confirm with a clickOnline Bookings with Deposits

SaloniQ user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  4.7
  4.7
Leon van Zweel

Innovate Salon Managment Software

Used daily for 2+ years
Reviewed 2019-12-01
Review Source: Capterra

It is the best value for money software on the market with a very personal service.

Pros
It is accessible wherever I go from my laptop and mobile devices, easy to navigate and understand.

Cons
There is not a desktop version when the internet/server is down

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Theresa Spanswick

Salon Iq feedback

Used daily for 6-12 months
Reviewed 2019-12-02
Review Source: Capterra

I had a few teething errors human my end, the team are very patient at sorting it out. Good on going ascess to training when you forget things.

Pros
It's easy and self explanatory to work your way around. I like that I have ascess to my client records cards at the touch of a button.

Cons
Other than having to go onto the hub for somethings it's easy to use

Response from Intelligent Salon Software


Thankyou Theresa , more great features on their way in the new year :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James Ollerenshaw

A comprehensive package, but slow and not always intuitive

Used daily for 2+ years
Reviewed 2019-01-29
Review Source: Capterra

It's been OK. Support is pretty helpful, but chat response is often slow or not there. Easier on the phone.

Pros
Highly configurable, generally easy to use, online access is good, a range of useful additional services (such as marketing emails).

Cons
Can be very slow. Sometimes gives up when generating reports. Menus are confusing. Online booking/payment component is very dated and lacks configurability.

Response from Intelligent Salon Software


Thank you for your review James.

It's great to hear you liking the configurability , ease of use of the system and our marketing features.

We are continuously monitoring the speed of our response time on support calls and chats. Any methods that can be implemented to make this more of an immediate experience for our customers will be put into place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Jennifer McGee

Life saver!

Used daily for 6-12 months
Reviewed 2020-07-02
Review Source: Capterra

Fantastic, from introduction, to training, to Facebook group, support chat, everything. Amazing company.

Pros
This intuitive software is an absolute must for salons in todays society and has been a godsend during lockdown and Covid-19. I honestly don't know how we would have coped without it! Life is so simple using it and it has made our business function so much more professionally. I have even been able to start online bookings, so amazing which frees us up to work. And support is also fantastic, the team are like a family and nothing is too much trouble, in fact if something is missing that you think would benefit the system they create it! And all for a third of there competitors. Love SALONIQ

Cons
There are 2 versions not all features are on both systems, its not a big deal because its easy to switch between the two but it would be good if just one version exists.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Gunner

So simple

Used daily for 2+ years
Reviewed 2018-09-16
Review Source: Capterra

Really positive, support is excellent, it's the ease of use that's the bonus. We've been able to manage out salon better and seen our business grow because of it.

Pros
Easy to use and train your staff on. Cloud based so no worry about having to back up your data onto a USB stick every nighf

Cons
Needs a bit more integration with other software but overall really good

Response from Intelligent Salon Software


Hi Andrew , thanks so much for your review. We pride ourselves on having the most integration on the market from Treatwell, Boom text, 2Way text, SalonSpy, Salon Guru,Payment sense credit cards,Stock app, app store downloadable booking app,Gappt booking app to Stripe online payments to name a few.Let us know which software you need integration with and we will see if we can make that happen for you

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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SaloniQ pricing

Starting from
£47
Pricing options
Subscription
Free trial
View Pricing Plans

1-3 Columns: £47 per month + £399+vat setup and online training

4-6 Columns: £57 per month + £599+vat setup and online training

7-11 Columns: £79 per month + £599+vat setup and online training

12+ Columns: £99 per month + £599+vat setup and online training

Onsite training add £400+vat

SaloniQ features

Customer Database
Loyalty Program
POS

API (123 other apps)
Activity Dashboard (137 other apps)
Automatic Notifications (112 other apps)
Billing & Invoicing (110 other apps)
Customer History (99 other apps)
Discount Management (113 other apps)
Electronic Payments (96 other apps)
Employee Management (113 other apps)
Inventory Management (184 other apps)
Inventory Tracking (145 other apps)
Multi-Location (134 other apps)
Order Management (139 other apps)
Order Processing (95 other apps)
Promotions Management (89 other apps)
Reporting & Statistics (177 other apps)
Sales Reporting (107 other apps)
Third Party Integration (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for SaloniQ

Key features of SaloniQ

  • Loyalty program
  • Payroll & commissions
  • Point of Sale (POS)
  • Gift card management
  • Appointment reminders
  • Recurring appointments
  • Wait list
  • Tanning management
  • Referral program
  • Room / equipment management
  • Social marketing
  • Stock control
  • Salon marketing
  • Client referral
  • Online booking
  • In-built group functionality
  • Client surveys
  • Online gift card systems
  • Resource library
  • Automated emails
  • SMS marketing
  • Reminders
  • User activity tracking
  • Guest attraction system
  • Set up rewards and loyalty schemes
  • Customizable templates
  • Salon iQ Stock mobile app
  • Barcode scanner (mobile app)
  • Product list available for manual search
  • Client mobile app
  • Client management
  • Client self-service portal via the mobile app
  • Team dashboard
  • Multi-location
  • Global client database
  • Call centre functionality
  • Skin test reminders
  • Appointment management
  • Online booking widget
View All Features

Benefits

Eliminate the risk of double booking or syncing errors with SalonIQ's 24/7, online appointment booking tool and mobile friendly booking app.

Take bookings or update client details using a tablet device and allow staff to move freely around the salon to manage arrivals, checking in and out, and more.

Remind clients to spread the word for client referrals by sending out texts and emails, and set up rewards and loyalty schemes to boost engagement.

Get an overview of stock levels via SaloniQ's stock control dashboard to know when stock needs to be reordered and track how stock is running month-to-month.

Keep track of each employee in real time and compare how each salon location is performing, from trend KPIs, to rebooking rates, and more.