SaloniQ Pricing, Features, Reviews & Comparison of Alternatives

SaloniQ

Booking & marketing software for salons of all sizes

4.73/5 (80 reviews)

SaloniQ overview

SaloniQ is a booking and marketing software for salons of all types and sizes including hair, beauty, spas, massage clinics, and tattoo parlours. The platform helps users keep track of online bookings, client schedules and stock, as well as handle email and SMS engagements through the fully automated marketing system. Clients are able to book and pay for their appointments or gift cards online, update their client profiles, and fill in client consultation forms on the go.

SaloniQ offers a fully customizable online appointment book with customizable interface themes and optional colors to match the company’s branding. Online bookings, client birthdays, requests, or stylist timings, are all color coded for a visual understanding of the day’s schedule. The iQHub feature allows staff to move freely around the salon to manage arrivals, take bookings or update client details using a tablet device. SalonIQ enables salons to keep a detailed record for each client as well as their previous appointments and history. Users can also set up client reminders and promotional emails, as well as keep track of technical notes such as skin tests, client images, and likes/dislikes.

SaloniQ’s online booking system enables clients to book online or via mobile device, anytime, anywhere. The mobile booking app is customizable to match the business’ website for seamless integration, and can be integrated into a Facebook business page. Salons can take payments online and all appointments are synchronized automatically across all devices to eliminate the risk of double booking. Marketing features enable users to send booking reminders, ‘thank you’ messages, and more to their clients’ email inbox or mobile device via SMS. SaloniQ also offers features including a client referral system, client surveys, advanced email marketing, loyalty programs with rewards, and more.

Features for stock control include a dashboard which enables salons to monitor and manage their stock levels in real time to know at-a-glance when it is necessary to reorder an item. Users can choose to order stock based on minimum levels, or depending on what has been used. Advanced stock reports help eliminate stock wastage or slippage, making stock management more efficient. SaloniQ is a multi-location salon software, allowing owners to keep track of workers in real time via the team dashboard, as well as compare each salon’s performance, KPIs, rebooking rates, and more.
www.salonintelligence.com

Pricing

Starting from
£47
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, United Kingdom

Supported languages

English
SaloniQ screenshot: The platform offers a multi-salon appointment center with full call centre functionalityOnline Bookings with DepositsSaloniQ screenshot: Get total visibility of stocks across multiple sites which makes time consuming tasks like global price changes quick and easySaloniQ screenshot: Get a quick overview of stock levels via the stock control dashboardSaloniQ screenshot: Booking platforms totally customizable to match the style of existing salon business websitesSaloniQ screenshot: Clients can book online or on their mobile device using a customized mobile app for Android and iOSSaloniQ screenshot: View all key information in one place with colour coding for each item, and setup automation for reminders, birthdays, and moreSaloniQ screenshot: Observe all team members across multiple locations via the team dashboardSaloniQ screenshot: View appointment details for each client as well as their contact details, cancellations, billing, and moreSaloniQ screenshot: Set up client profiles by entering contact details and selecting reminders, offers and promotions, and moreSaloniQ screenshot: View all sent and received messages as well as their status, and reply, archive or confirm with a clickSalon iQ Booking App Intro

SaloniQ reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.6
  4.7
  4.7
Garren Thompson

Overall the experience has been great, from onboarding through to day-to-day use.

Used daily for 2+ years
Reviewed 2018-04-16
Review Source: Capterra

We use SaloniQ across three salons, two hair and one beauty, it just works! Scheduling, client online booking, stock control all work a treat. What really stands out is the customer service, the help module is amazing and the response time to a query is very short. The piece of mind with a cloud-based solution is great, in the past, we have had to recover from hard-drive failures and loss of data, this isn't the case here! There are some downsides to working in the cloud, which I'll detail below. Also, the ongoing support with webinars and support documentation is invaluable, I don't believe I have seen this kind or support elsewhere. Overall the system is intuitive, easy to use (especially for the less tech-savvy employees) and quite foolproof. The ongoing development is also fantastic.

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Jezz Ellis

Restoring Faith in Salon IT Systems

Used daily for 1-2 years
Reviewed 2019-04-04
Review Source: Capterra

We had a real problem with our previous supplier. Broken promises, failure to deliver, contractual issues and above all their management team's failure to understand our industry. Salon IQ in comparison has been a breathe of fresh air, great people to deal with and i look forward to many years of working together.The team at Salon IQ just get it! Fundamentally we liked the people, they are honest, genuine people who know the hair and beauty industry and have a superb product which works. They don't hide behind small print and lengthy contracts like many of the systems out there. The system works, it's easy to use and provides accurate information. It's cloud based so can be accessed remotely from anywhere, plus there are no additional licence fees for remote access. The install process is smooth, transitioning nearly all data across to Salon IQ from previous system. The support and install team are excellent, with a wealth of knowledge and they go the extra mile to ensure things are done perfectly. They don't sell hardware so you won't get stung by paying thousands for a PC which doesn't then do the job, as we experienced with previous suppliers. And if the PC crashes, you can access Salon IQ on any other system. We love the stock control app, making it easy to complete stock takes and we're loving the loyalty app. They appear to be working hard on future advances so all this sets us up well.

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Anonymous

Salesman should be careful with what they promise

Used daily for 2+ years
Reviewed 2018-08-27
Review Source: Capterra

It's like I salon just web based . I like the reports available. The year on year comparison is always great for a quick health check . I would really like a phone call as the deposit system still isn't set up and I have done everything I can Internet access to the diary . Internet booking and the chat button to customer services . Although I have to keep looking up conversations because a response can take a while it's more like a three week conversation.

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Jody Brooks

Allows me to work on my salon not in it and provide big company high level guest experience

Used daily for 2+ years
Reviewed 2018-04-17
Review Source: Capterra

We are currently transitioning to the hub and all stylist are using tablets this is further improving our guest experience. The frequency of updates and improvements is excellent meaning the software is actually responsive to business needs. The management side is great and allows me to both motivate my team and keep a strict control on finances stock and clients. GAS is genius and has been the single most effective tool in building my business. Congratulations on GDPR its great and with the tablets now it shows clients just how professional we are. I have worked with computerised salon management systems for 22 years and this is by far the best.

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Federico Berton

SaloniQ is brilliant

Used daily for 6-12 months
Reviewed 2018-08-27
Review Source: Capterra

SaloniQ is a brilliant and very powerful hair and beauty software system, easy to learn to operate and very comprehensive to assist your businessSaloniQ is the first cloud based salon software i used, coming from iSalon computer based for 18 years. I think is so much better with a cloud based software, accessible from multiple devices and if your computer fails you can used another. We have two computer at reception in our salon plus one in the office and another on salon floor. Plus iPads and iPhones access. Brilliant. The software is very powerful and full of features, more than I use.

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SaloniQ pricing

Starting from
£47
Pricing options
Free trial
Subscription
View Pricing Plans

1-3 Columns: £47 per month + £399+vat setup and online training

4-6 Columns: £57 per month + £599+vat setup and online training

7-11 Columns: £79 per month + £599+vat setup and online training

12+ Columns: £99 per month + £599+vat setup and online training

Onsite training add £400+vat

SaloniQ features

Automatic Reminders
Customer Database
Customer Loyalty Program
Gift Card System
POS

API (50 other apps)
Activity Dashboard (49 other apps)
Automatic Notifications (61 other apps)
Credit Card Processing (43 other apps)
Customer History (46 other apps)
Data Import/Export (41 other apps)
Discount Management (44 other apps)
Inventory Management (44 other apps)
Inventory Tracking (65 other apps)
Multi-Location (59 other apps)
Real Time Data (44 other apps)
Reporting & Statistics (64 other apps)
Sales Reporting (52 other apps)
Search Functionality (47 other apps)
Third Party Integration (45 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options

Data policy

Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Additional information for SaloniQ

Key features of SaloniQ

  • Appointment management
  • Loyalty program
  • Payroll & commissions
  • Point of Sale (POS)
  • Gift card management
  • Appointment reminders
  • Recurring appointments
  • Wait list
  • Tanning management
  • Referral program
  • Room / equipment management
  • Social marketing
  • Stock control
  • Salon marketing
  • Client referral
  • Online booking
  • In-built group functionality
  • Client surveys
  • Online gift card systems
  • Resource library
  • Automated emails
  • SMS marketing
  • Reminders
  • User activity tracking
  • Guest attraction system
  • Set up rewards and loyalty schemes
  • Customizable templates
  • Salon iQ Stock mobile app
  • Barcode scanner (mobile app)
  • Product list available for manual search
  • Client mobile app
  • Online booking widget
  • Client management
  • Client self-service portal via the mobile app
  • Team dashboard
  • Multi-location
  • Global client database
  • Call centre functionality
  • Skin test reminders
View All Features

Benefits

Eliminate the risk of double booking or syncing errors with SalonIQ's 24/7, online appointment booking tool and mobile friendly booking app.

Take bookings or update client details using a tablet device and allow staff to move freely around the salon to manage arrivals, checking in and out, and more.

Remind clients to spread the word for client referrals by sending out texts and emails, and set up rewards and loyalty schemes to boost engagement.

Get an overview of stock levels via SaloniQ's stock control dashboard to know when stock needs to be reordered and track how stock is running month-to-month.

Keep track of each employee in real time and compare how each salon location is performing, from trend KPIs, to rebooking rates, and more.