Salonized Features

Salonized

Salon management system for the beauty & hair industry

4.86/5 (42 reviews)

Salonized Feature Summary

  • Automatic email / SMS appointment reminders
  • Calendar management
  • Inventory tracking
  • POS
  • Sales reporting
  • Mini website creation
  • Appointment management
  • Customer segmentation
  • Data import / export
  • Customer loyalty program
  • SMS appointment reminders
  • Event triggered email
  • Newsletter management

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (74 other apps)
Activity Dashboard (78 other apps)
Automatic Notifications (80 other apps)
Barcode Scanning (60 other apps)
Credit Card Processing (61 other apps)
Customer Database (78 other apps)
Customer History (67 other apps)
Discount Management (77 other apps)
Employee Management (69 other apps)
Gift Card System (66 other apps)
Inventory Management (100 other apps)
Inventory Tracking (97 other apps)
Invoice Management (60 other apps)
Loyalty Program (85 other apps)
Multi-Location (86 other apps)
Order Management (67 other apps)
POS (127 other apps)
Reminders (65 other apps)
Reporting & Statistics (104 other apps)
Sales Reporting (70 other apps)

Competitor Feature Comparison

Salonized Feature Reviews

25 reviewers had the following to say about Salonized's features:

Cynthia Bagnis

Best Option

2017-08-03

it just does everything i need to for my salon & i've recommended it already

Pros

It has preatty much all you need from appoitment to client database, history of sales & services, inventory... And the customer support is simply the best i've ever dealt with.

Cons

There is nothing i dont like i would just love some upgrades such as loyalty point and birthday reminder (instead of having to go check manually)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark Haagen

Exactly the way a programme should work. GOOD!!!

2017-06-23

Administration Client system Easy Billing en reporting

Pros

There are always things to be improved here and there, but you can always make recommendations using the suggestion box, which the team actually takes seriously. Customer service is very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Valentina van Delzen

The Ferrari of salon software

2017-07-04

Online booking system, online payments, super happy customers, no hassle

Pros

It is the perfect online booking system, with Mailchimp and Mollie user-friendly integrations and good management information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michaëla Sloesarwij

super! Since October 2016, I have worked with Salonized and I think the system is very user-friendly

2017-08-02

Since October 2016, I have woeker with Salonized and I think the system is very user-friendly and that it becomes more and more convenient with use.

Pros

Now the appointments are neatly confirmed and reminders are sent out and I am able to produce attractive invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mariëlle Conrads

Salonized evaluation

2015-03-17

Salonized fits my needs perfectly being an all in one POS system. Due to the automatic reminders there are a lot less no shows.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Nyk Sweeten

Affordable, Reliable and Supportive.

2017-07-26

Pros

I love the ease of use of the system and the great reports that give me daily and monthly chart based visuals on my business.

Cons

Lack of social media links to reviews and I would like to see more business marketing tips or any tips to improve small business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Debbie Koning

Extremely user-friendly and it offers a solution for everything.

2017-08-03

Pros

There has been less no-shows, if any, because of the easy-to-set reminders and much less administration due to automatic rapports.

Cons

There could still be features added to make it even easier for me, but Salonized is ongoing in development, so I expect this will happen soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Stefan Krul

Easy to use system that covers most of what we need as a beauty salon.

2017-07-10

Pros

Besides that it has a lot of usefell features like reporting. And the support team does great work.

Cons

At some points input could be made better, like adding a service or product when entering an invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Katie Reid

Great system have found it easy to use...

2015-04-21

-it is good value for money -easy to use -they provide great customer service even though they are in a different country to me if i could ask for something it would be that they have a package which incorporated SMS reminders but that is so small it doesn't seem mentioning!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Belinda de Witte

Excellent sytem!

2017-08-02

Pros

Nice, smooth service from the Salonized employees. They take good care of the wishes of the customer.

Cons

I'll wish that I could send the reviews to my website. I have no other things that I like least about Salonized.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachel Busch

Great program with a lot of possibilities

2018-04-20

Easier administration

Pros

Great program with a lot of possibilities.

Cons

I would really appreciate it if we could plan customers ahead.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
karen sarasin

The best program for my business

2017-07-08

Pros

You can upload anything from your client and you can make a lot automatic like feedback mail, reminder of appointment

Cons

they do not work Costum yet, So If you need some extra's and you want to pay for it, They struggle a bit. But in time I think they will do because we want to pay for it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Maaike Dick

Very happy!

2018-03-01

Pros

I know where I need to order of and what my stock is.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Monique Dogterom

Perfect support for my practice! Perfect support for my practice!

2018-03-01

I usedLast to send my confirmations and my reminders by What'sApp daily.

Pros

It gives me peace of mind that matters are handled automatically, for example confirmations, reminders and payments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie Vanlede

Super nice program!!It's amazing and super easy for clients to use.

2017-06-21

Pros

Super nice program!! I've been using Salonized since the beginning of this year and I have to say, it's great!

Cons

I'm still struggling with a few things that can now no longer be done, such as arranging packages across different calendars or making reservations by customers, but Salonized is still under development so I expect that soon there will be a solution

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mandie Dransfield

Excellent But it is not flexible enough to capture very important information

2017-07-27

Pros

It's a really good system, users find it very easy to book and the bookings are clear to the practitioner, the booking system is incredibly straight forward for the customer

Cons

The system should be more simple to customise by the user for example the booking page should have other options for the customer to complete which could be selected or not by the owner date of Birth or marketing information

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Marissa Gelden

Salonized = PERFECT!

2017-07-04

Professional to clients and easy to use.

Pros

This is what I did and my clients are very positive about the professional emails (confirmation + appointment reminders, feedback and online appointment system).

Cons

I like everything about the software. If you really want to say something negative about the software, it will be about the price. It is not for free ofcourse. But the software is defenitly worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Edyta Zielinska

Wonderfull!!

2018-03-01

Pros

I've been really impressed with how the program works!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Janna Stam

Good service!

2017-07-05

A great overview at the end of the month and the digital agenda.

Pros

We are very pleased with our new system! The staff are getting familiar with it's use and we are receiving very good guidance.

Cons

I would like to have the possibility to add a digital autograph to the invoice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Jolande Reedijk

Excellent customer care.I wish that I had changed a lot sooner as it gives me so much more joy

2017-07-05

happy clients

Pros

That customers can book their appointments online.

Cons

Sometimes it's hard to see if updates are actually being applied. For the rest, I am very pleased with the product. I have no negatives about the product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Helen Vlietman

"Very practical program. A lot of explanation during the 'startup', via telephone but also via chat

2018-03-01

Pros

"Very practical program. A lot of explanation during the 'startup', via telephone but also via chat inside of the program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Ann Marie Shingler

The system works fantastically well for me I'm very pleased.

2017-07-26

The booking system runs perfectly for me .

Pros

The system saves me time which I love.

Cons

you can't see your deleted booking if you've made a mistake . Your feed back can't be tranfered to your face book or website . I think your text messages should be free or run from your own net work .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patricia Priems

Top Programm

2015-11-19

Very good software program Easy software, good service

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
NigelMacDonald Clinic Clinics

The best salon software

2017-06-21

Better communication with clients because of customade standard email contact.

Pros

Every day, I'm impressed by Salonized's capabilities, especially when compared to our previous online booking system. Salonized is really your best ally when it comes to managing your bookings and communicating with your customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Wietske De Jong

'I'm super happy with Salonized!'

2019-01-15

Pros

I'm really happy with Salonized, I can definitely recommend it to everyone! I use it for my sport massage practice. I have gotten a quick response on any questions I ask via the chat. If it's a bit too complicated they will schedule in a call with you to take some extra time to explain things. I even got sent a bouquet of flowers when my mother suddenly passed away on the day that my practice was supposed to open... This came really unexpected and I appreciated it a lot, thank you for that, it meant a lot to me!'

Cons

Nothing , I like Everything on this program salonized

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more