salonMonster Features

salonMonster

Salon management software for beauty professionals

4.88/5 (17 reviews)

Competitor Feature Comparison

Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Booth Rental Management
Calendar Management
Calendar Sync
Class Scheduling
Client Database
Commission Calculations
Commission Management
Communication Management
Customer Database
Customer History
Email Management
Email Marketing
Employee Management
Employee Scheduling
Event Management
Event Scheduling
Facility Scheduling
Group Scheduling
Historical Reporting
Microsoft Outlook Integration
Mobile Access
Multi-Location
Online Booking
Payroll Management
Point of Sale (POS)
Production Tracking
Productivity Analysis
Real-time Scheduling
Recurring Appointments
Referral Tracking
Reminders
Reporting & Statistics
SMS Messaging
Sales Reports
Website Integration
iCalendar Support
Learn moreCompare App
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Booth Rental Management
Calendar Management
Calendar Sync
Class Scheduling
Client Database
Commission Calculations
Commission Management
Communication Management
Customer Database
Customer History
Email Management
Email Marketing
Employee Management
Employee Scheduling
Event Management
Event Scheduling
Facility Scheduling
Group Scheduling
Historical Reporting
Microsoft Outlook Integration
Mobile Access
Multi-Location
Online Booking
Payroll Management
Point of Sale (POS)
Production Tracking
Productivity Analysis
Real-time Scheduling
Recurring Appointments
Referral Tracking
Reminders
Reporting & Statistics
SMS Messaging
Sales Reports
Website Integration
iCalendar Support
Visit WebsiteCompare App
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Booth Rental Management
Calendar Management
Calendar Sync
Class Scheduling
Client Database
Commission Calculations
Commission Management
Communication Management
Customer Database
Customer History
Email Management
Email Marketing
Employee Management
Employee Scheduling
Event Management
Event Scheduling
Facility Scheduling
Group Scheduling
Historical Reporting
Microsoft Outlook Integration
Mobile Access
Multi-Location
Online Booking
Payroll Management
Point of Sale (POS)
Production Tracking
Productivity Analysis
Real-time Scheduling
Recurring Appointments
Referral Tracking
Reminders
Reporting & Statistics
SMS Messaging
Sales Reports
Website Integration
iCalendar Support
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


9 reviews

salonMonster Feature Reviews

17 reviewers had the following to say about salonMonster's features:

Erik G.

these guys are GREAT! support like no other. same day, usually within the hour, callback

2018-01-18

it just simplifies our business.....like autopilot. what more is there to say? support is fantastic, and we dont have to worry about anything at all but keeping clients in the chair!

Pros

it is SO easy to use, and quite intuitive.

Cons

quite literally, the only shortcoming we see for our use is the lack of a formal waitlist, and some client management features could be easier to use, mainly filters, for figuring out future client appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeness M.

I love the ease and convenience of Salon Monster, The tech Support is so great too!

2017-07-28

Less no shows, I love that I can keep track of my sales as well.

Pros

It is so easy to use and set up, I love the notifications and email reminders, The waiting list is fantastic.

Cons

I would also love to be able to see what we sold to each client so we can keep track of what to up sell next time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Phonatip S.

Our customers absolutely love making their appointments online.

2017-06-30

It saves so much time handling phone calls, emails on appointments. Customers just self select.

Pros

It's very customizable, support is the best I've ever seen, and the reports function is so helpful.

Cons

To be honest, there is very little I can say negative about this software. Everything works so well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Charlene W.

I love my SalonMonster software

2017-06-30

I am much better organized, my client files are way more organized as well the reminder alerts have lessened the amount of phone calls I get "asking when their next appt is".

Pros

My most favorite feature on the SalonMonster software is the fact that I have been able to become almost entirely paperless with regards to client files, color formulas & contact info.

Cons

My only problem with the SalonMonster software is on the app when I got to change a preset item price, I have to delete the entire amount (not just select #'s).

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie G.

Overall a great product to use!

2017-07-31

It is the first scheduling program I've ever used, I used to only use a scheduling book and pencil!

Pros

Easy end of year at tax time, and having it on my phone allows for easy scheduling on the go.

Cons

The mobile version isn't as user friendly, I usually use the desktop version even on my phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon C.

The team at Salon Monster are just straight up amazing . Best customer support ever !

2017-07-28

Also from the customer stand point, using this site is easier than saying I want an appointment .

Pros

What I love about this software is that its so functional and sleek, meets all my needs, yet easy enough for a toddler to use .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jacqueline T.

I searched hi and low for the perfect software and found it with Salon Monster!

2017-07-24

Booking appointments on the go!

Pros

The ease of being able to check your book from any mobile device is also a bonus.

Cons

I do find it difficult to save an appointment on occasion the chat button gets in there way on certain mobile devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ray P.

A pleasure to use!

2017-07-31

I get easy to use software from nice people that works!

Pros

This software is developed by people who understand our business and the unique issues we face. Customer service usually responds and fixes problems in hours not days or weeks like the big companies.

Cons

But I can work around that to have such easy software for my clients to schedule with. The UI seems to be very intuitive even for my older clientele.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anita F.

I absolutely love this program! The customer service is the best I've ever experienced anywhere!

2017-07-28

It has allowed me to run my business smoothly on a budget with more features than I could eve imagine!

Pros

Text and email reminder feature is amazing.

Cons

It can be a little glitchy. The app needs a week view option rather than just daily. I would love it if it linked to square reader!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Melanie W.

I have used this for many years now, I tried another originally but liked Salon Monster better.

2017-07-25

I love the site, I like that I can access it anywhere, any time.

Pros

I like the customer service, I think that's the stand out thing that separates Salon monster from others.

Cons

I am not fond of the app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emily C.

Stephen and his team are great! Always quick to respond if I have a question.

2017-07-25

Pros

This software is intuitive, clean, easy to learn and navigate.

Cons

The good news is we can still access salonMonster using our cell phone.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Shannon S.

Great app..love that I can coordinate with my phone and tablet..My customers love the text reminder

2017-07-28

Pros

Text reminders for apts..love the way the apts block turns colour once the client has received their notification..simple to use..

Cons

Not being able to book double services for one client..otjer than that I have no issues whatsoever with this app..

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kelli C.

I enjoy supporting local small business, and the SalonMonster system is user friendly & convenient.

2017-08-09

My clients love the convenience and ease of use also.

Pros

I like the convenience and ease of use. Customer/tech support is always fast, and very helpful.

Cons

From client feedback, I have heard of clients experiencing difficulty booking in during some periods of time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Katrina G.

Love salon monster ! Customer service is excellent.

2017-07-25

Pros

I love how easy it was to add to my personal website. My customers also always tell me how easy they find it to book their own appointments threw my website & salon monster.

Cons

That you can't customize easily your schedule. I work ever second Saturday and it would be nice to not have to go threw and book off the alternating Saturday.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Jaana P.

It has been real beneficial using salonmonster software. Very affordable and very user-friendly.

2017-07-24

Pros

Fast and very friendly customer service!

Cons

However all of them have been ironed out along the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Karley H.

In my short time using this software it seemed to do what all other CRMs do.

2018-03-13

Pros

I found it was easy to use and overall would be easy enough for one to switch over their current CRM to this one.

Cons

What I like the leastt about this software is that it's doing what every other CRM offers but doesn't bring anything new to the table.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Dean M.

I love that my clients get reminders and can book on line, it saves me a ton of time!

2017-07-24

Pros

I can also book standing appointments which are so helpful and easy to do. I use my ipad, my iphone and my computer to do all of my bookings.

Cons

The other is occasionally a client will send a message along with an appointment request but there is no way for me to respond with in the confirmation of the appointment so I just have to send a separate email or text.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more