Servmetrics SMS-based customer surveys for delivery restaurants 0 reviews Alternatives to Servmetrics
Explore a recommended list of Servmetrics alternatives for your business in 2020. Compare alternatives to Servmetrics side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Restaurant management & recipe costing
Automated accounts payable & food cost intelligence platform
Cloud-based restaurant management solution for SMBs
Automated accounts payable for restaurants
Sales & event management for hotels, restaurants & venues
What users mention about Tripleseat See all reviews It is a great tool to manage your restaurant or bar, it is very easy to use, intuitive and provides great insights on your daily activities to track your operations and sales. I love the ease of use and the time it has saved me. More time, more events, more money. Just receiving daily unnecessary notifications and having them stack up in my inbox seems foolish and anxiety inducing.
Private event management software for restaurants & venues
What users mention about Gather See all reviews Gather is very user friendly and helps me keep our event calendar clean and organized. It is fantastic for communicating with both guests and our management team throughout the company. Visually attractive to the client, when I send a proposal it looks great with a big photo and links that are easy for the client to follow. Each customer has their own portal, information is easy to access and the interface is user friendly. Best of all, I can easily keep my team updated.
Cloud based digital signage platform
What users mention about Yodeck See all reviews I love the ability to see which devices are located in different regions of the United States and the depth of the preferences/settings is, honestly, amazing. Yodeck is amazingly powerful and surprisingly affordable. The web-based interface is very easy to learn, and very responsive. It is very easy to use, even if you're not familiar or comfortable with these types of platforms. Implementing is easy all the way from hardware and the documentation is good.
Custom branded web-based learning management system
What users mention about Wisetail LMS See all reviews The support team exemplifies outstanding service, partnership and commitment in helping their clients deliver the best product possible. The interface is very intuitive. Service is very caring and professional; you can tell they really want your system to be successful. Love the product and the company. Wise tail has been great to partner with and has proven very knowledgeable in helping us with our custom installation of the LMS.
The most reliable and easy to use restaurant POS.
Mobile payment processing solution
Cloud POS and retail management solution
Point your restaurant in the right direction with PointOS.
What users mention about PointOS See all reviews Great valley with the money your spending. M so glad i end up with this awesome system. Support is expensive and required which was a terrible point. So terrible, in fact, that I will never recommend this software to any other company I represent again. This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine.
Restaurant POS for payment processing
What users mention about SpotOn Restaurant See all reviews We have really enjoyed being with SpotOn. The biggest reason we enjoy it is because of the great customer service from [SENSITIVE CONTENT HIDDEN. I love it, I think it works great for us and I LOVE the customer support and also our sales Rep [SENSITIVE CONTENT HIDDEN. The support is award winning in my opinion. Quick responses to early on questions and transparent pricing.
Restaurant reservation and waitlist management system
A POS system designed for small businesses
Cloud-based iPad POS system for the restaurant industry
What users mention about Lavu See all reviews POS Lavu has been such an easy transition and very user friendly. It has made it easy to keep track or our products and sales, our employee's love the simplicity of the system. All of a sudden I have a Mexican menu inserted into my options causing my staff nothing about problems and disasters in the middle of dinner service. Their answer is I must’ve given my passWord out. BESIDES MY COMMENT ABOVE, THEIR CUSTOMER SUPPORT IS WORTHLESS AS IS THEIR SALES PEOPLE AND EVEN UPPER MANAGEMENT. THEY LIED TO US A NUMBER OF TIMES OVER 2-YEARS CLAIMING THE UPGRADE WAS COMING.
Cloud POS for restaurants of all sizes
What users mention about Sapaad See all reviews After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition. I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle. It's accessible from any device and I can have multiple user points. Sapaad has been incredibly effective in helping us visualize our business performance and stay connected to my business on the go.
Staff Scheduling, Time & Attendance (Time Clock) & More
What users mention about Deputy See all reviews Has so far been a great experience with excellent customer support and very easy to use interface for all our users(of all ages). While using it in organization i had fantastic experience with this marvelous solution. Customer support was amazing through the whole process. I find they tried their best to keep in touch EVERY week to see how we were doing with the app and what we needed help learning.
Restaurant & Bar iPad POS Management System
What users mention about Upserve POS See all reviews There are bugs, glitches and programming errors that are repeatedly dismissed and pushed aside. It seems that internal priorities seemed to have shifted toward investor demands. It is far more affordable than most POS software/hardware options, is reliable, and has great customer service. The software makes it fairly easy to set up new menu items and categories. I love the useful reports that you can make, like find top 100 customers; which beer we sold the most on any one night.
Food & Labor Operations Platform for Multi-unit Restaurants
Staff scheduling, time tracking, communication & attendance
What users mention about When I Work See all reviews It has been really great for us and helps us run smoothly. They have also been actively engaged with us to help us find solutions to the improvements we have requested. When I work is such a lifesaver. I love that employees can share their own availability all in one place and it prevents me from scheduling them if they already said they are unavailable. The greatest benefit of When I Work is the visual presentation of the schedule. I can see at a glance who the scheduled manager on duty is thanks to the color-coding.
Cloud-based Point of Sale solution for restaurants
What users mention about Toast POS See all reviews It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces. Very feature rich with a robust online delivery platform that seamlessly integrates with the POS solution. The best part of using Toast is the fact that you can check in from any mobile device to gain access to all of restaurants core information. The UI is also very user friendly.
Scheduling, time tracking, payroll, and HR for restaurants.
What users mention about Push Operations See all reviews I liked the interface and it was pretty intuitive as well. My manager and I have been using for a little while and would recommend. Easy to use and very convenient. Love the ability to login and adjust hours for our guys. This is a tough question as it is very hard to find something that I dislike.
Secure electronic point of sale (POS) system
What users mention about Epos Now See all reviews We do think that this company was better than a lot of other options out there and for somebody else it could be better suited than it was for us. Thank you so much for your help and I am so happy knowing I have their team available to assist me in the future. My place is in CA and they are in FL so it is very hard to schedule time for training. The other costs are outrageous.
Restaurant inventory management software
What users mention about Marketman See all reviews Ve also been very impressed by the customer service. The customer representative has been very helpful and proactive about showing us how to get the most from MarketMan. Although overall MarketMan has helped our business it has also been disappointing in its failures. The accuracy of this data has been a huge time-saver for the restaurant group, and we have a better idea of how profitable we are day-to day.
Operations platform for small-medium & franchise businesses
What users mention about Jolt See all reviews The price is great and the training/support has been top notch. There is a ton of flexibility and customization in the system and we are really excited about all of the things Jolt can help us do. At first it can seem overwhelming but after a short tutorial it will be quite easy. Also customer service is superb because they want you to succeed. Jolt offers very good value for money for a number of features it has and the support is excellent from the Jolt team, we had this up and running within two weeks of signing up.
Net Promoter Score & customer experience management software
Enterprise survey features without the enterprise price tag
Collect real-time customer feedback using the NPS framework
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
Email marketing & social media marketing software
What users mention about iContact See all reviews Their new GUI is super easy to use, and makes it really easy to create click-worthy communication to your customer/prospect. Their reporting and analysis is AMAZING. The formatting templates are also user friendly and produce great results. I like that you can now edit imported emails to check if they are good. The thing I like the most about iContact is that they make email marketing easy and fun to do. My emails have never looked so good and its all because of them.
Fast efficient data capture.
What users mention about Device Magic See all reviews They benefitted from the ease of use and increased standard of quality of their work. I quickly learned the essentials to get what I needed. Besides all the ease of use, the tech support team is wonderful. The flexiblity DeviceMagic provides in designing forms as well as "exporting" submissions to various other platforms is of great help to our Company.
Cloud based and on premise survey software
What users mention about Key Survey See all reviews Key Survey is one of the easiest survey tools we have ever used - easy to both learn and navigate and easy for our customers to respond to. The best part is that their customer service is amazing. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Very rigorous logic and an easy editing interface. The launch feature also makes it easy to track completion and progress.
All-in-one market research & consumer insight platform
Survey software for creating & distributing questionnaires
Online surveys, quizzes and assessments
What users mention about Survey Anyplace See all reviews I like how easy it is to customize the look and feel. I also like the logic portion of the software which allows great flexibility to set rules that change how the survey is completed. It has a lot of interesting features and a nice look and feel. When I have an issue with a survey I like to use the customer service chatbot which is very effective. I use this for creating fun surveys for my clients and their customers, mainly for customer satisfaction and feedback on how to improve services.
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Assessment scoring, survey and feedback tool for coaches
What users mention about Assessment Generator See all reviews Excellent software, especially for type assessments. It provides great ease of use for my clients. What I like the most about Assessment Generator is the "ease of use. I was able to figure out most of it all by myself. One of the titles of the segments can be confusing causing me to waste time and creating frustration when I just want to make a simple change in a specific section in a Type-based assessment.
Net Promoter Score (NPS) survey platform
Conversational survey tool
What users mention about SurveySparrow See all reviews It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch. Surveys are an excellent tool to measure the performance and knowledge of your company's employees, surveysparrow has a friendly and easy to use design. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. M totally thrilled with this software. I would recommend it to anyone, especially marketing students who do market research and want to do a great questionnaire.
Online survey & feedback collection tools
What users mention about BlueX See all reviews This information is helpful because we get to know what needs to be done for students to respond positively and to improve so to get constructive feedback from these evaluations. We were challenged for years with the lack of responses for our end-of-term summative evaluations that resulted in zero actions due to the lack of both quantitative and qualitative data. We are satisfied the with our implementation of Blue Course Evaluation. It has been a good value in addressing all our institutional evaluation needs.
People analytics & employee engagement software
What users mention about Peakon See all reviews A professional, exciting company to deal with. They are always looking for new and innovative ideas and we feel like we are with them on the journey. Great flexibility in the question setup, allowing you to tailor to your business or team. Great dashboards help you visualize the results and turn this into actions. Peakon is an amazing employee engagement tool, I love being able to voice my opinion without worrying about confidentiality. It is also super easy to use.
Online, CAPI & CATI survey software for market researchers
Online survey creation and data analysis
What users mention about SurveyMethods See all reviews Great service, setup was a breeze and we will use them for our annual tenant survey for the foreseeable future. Highly recommend if you're looking for a simple, affordable solution. It's relatively powerful and very affordable. The customer service SurveyMethods offers is also wonderful. It always works as you expect it to. Along with the ease of use, this is the best program of its type for any time of study from the most sophisticated to the simplest of studies.
Flexible online survey software
What users mention about Voxco Survey Software See all reviews It lacks many basic features. Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. I appreciate field management the ease of setup and deploy surveys reporting tools is easy and we can save a model of it. For those working in the industry, it's a much more user friendly (to learn) software than other popular ones on the market.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews. M happy to report that our experience using BirdEye has been Terrific. We are thrilled at all the feedback we have received after using this software.
The Smart Way to Collect and Manage Data
What users mention about Formstack Forms See all reviews Sometimes when I duplicated forms, I noticed that the logic would get lost. This was frustrating as I would have to go through the form again to add the missing parts of the logic back. Collecting customer data and keeping it clean and organized, I would say Formstack or something like it is a necessity for the area of the company I work in s I am glad to have it. It is nice to be able to have a centralized form, and to have all the finished applications deposited in the same spot. It is also nice because it allows for both open and close ended questions.
Compensation management solution
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
Simplifying Business Communication
What users mention about Nextiva See all reviews The experience with Nextiva is very polished. They have clearly got a lot of experience in their field and they have fine-tuned things to ensure a great process for their clients. The ROI on this kind of investment is key and we believe that over the long term it will be significant. It’s amazing technology that is a growth driver for any customer focused organization. It’s been great to see them figure out how to integrate the tool and make the most of the new functionality. We are very excited to see how this impacts our results in the coming weeks and months.
Powerful tools and expert guidance to market your business.
What users mention about Constant Contact See all reviews I love the newsletter templates and how simple it is to input my own images and format the perfect newsletters. I also really enjoy the events portion. It's great that we can references back to information, emails, and events from YEARS ago that are saved in the system. It's like our own bookkeeper for keeping track of our work all in once place. For the price, this software is fantastic. There are a few things you can't do without paying more, but overall, they're not needed to still produce great e-mails to send out to customers.
The pioneer and market leader in Experience Management
Performance Management & Personalised Learning Platform
What users mention about Leapsome See all reviews We were also particularly impressed by the Leapsome team, and how they responded to our suggestions for the platform. It’s clear that they care about feedback as much as we do. Having thought about how we want to handle the whole topic of feedback within Opinary, we now have a good rhythm and structure with these processes thanks to Leapsome. We ended up very satisfied with the OKRs management and fall in love with the rest of the platform, particularly performance reviews and employee engagement.
AI-powered market research platform
Solutions for improving CX operational performance
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
Multi-channel survey & feedback platform
Employee voice & survey platform to gain actionable insights
What users mention about Employee Pulse/Surveys See all reviews The platform is easy to use, offers exceptional features like the ability to acknowledge employees' comments and respond to them while respecting their anonymity. Great service and people. This is our first time doing an engagement survey and not only were they great on the technical/platform side, but they've provided valuable advice and outstanding customer support. The customer service I get from them is awesome, they are always eager to help me use the tool better, introduce new features, and make sure I'm getting the most out of my subscription.
Survey software for business consultants and leaders
What users mention about Spark Chart See all reviews Intuitive design, flexibility, excellent customer support, continuously developing features, great roadmap and fulfillment of the roadmap as promised. I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it. The ease of use by participants on mobile and other devices is a great plus for better response rates.
360-degree feedback survey solution
Employee engagement and recognition platform for enterprises
What users mention about Reward Gateway See all reviews Flexible, easy to use with a great app. Our colleagues engage with this software more than any other Benefit offering we have. The site is engaging, easy to use and of good quality. The software is easy to navigate and personalize when needed. It doesn't take much effort to shape and build. Great service from my success manager, she is worth every penny and a bit more.
Product experience analysis platform
Employee engagement, retention & satisfaction solution
Survey management solution for customer experience
AI-powered surveys and agile performance management
What users mention about Winningtemp See all reviews For the employees this tool gives them an opportunity to raise their voice within different areas (anonymously) to influence the way we work. The praise function in the tool has been a success. We can also understand what we are doing good and what we should continue to do. Other benefits is the comment option. Winningtemp contributes to development of our organization, leaderships and emploees. It's user friendly and makes it more easy and fun to participate in employee surveys.
Survey & Feedback Software to Collect Customer Insights
Survey software and questionnaire tool
What users mention about SurveyLab See all reviews Great value for money thanks ease of use and ease of multilanguage setup/translation. This app is easy in use, the interface is user friendly and the support is very kind and helpful. They most i like about Mysurveylab is that they allow you to create a survey very easily and their support team is very responsive.
Custom form creation and mobile data collection software
What users mention about Fulcrum See all reviews Generally, we are very pleased with the product and have received good customer support. I am very happy with the ease-of-use of the app, data validation capabilities, the rich data deliverables that I can obtain using Fulcrum, and the streamlining of our field data collection procedures. The most useful aspect is its ease of use and ability to make changes on the fly. What users mention about FastField See all reviews No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood). Has struggled to resolve critical bugs. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to. We had an excellent integration of the solution within our team.
iPad POS for quick-serve, takeaway & on-the-go customers
What users mention about Koomi POS See all reviews Ve been in the food & beverage industry for over 10 years and this is the easiest by far. It does a great deal for you, it is very easy to use and the support that is offered is outstanding. The fact that it's a pretty closed system is a big thumbs down. The simplicity is acceptable and nonetheless a good app. Unfortunately, the app has problem connecting with my wifi (sometimes it might be connections problem) but it seems I'm not the only one having those issues.
Point of sale (POS) for restaurants & cafes
Restaurant management & point of sale (POS) system
Point of Sale, Online POS & ePOS System, Restaurant Software
What users mention about Kounta See all reviews We had double prints of orders resulting in wasting and also missing prints of kitchen orders resulting in angry customers and damage to our reputation. Customers love the set up and are amazed when they see such a system on the vans. With regular updates and good customer support Kounta is now an important tool in my business. There is an instability in the system ie the seeming loss of functions such as printing, and the delay in synchronising between tablets.
Online gift voucher management
Operations management for hospitality and leisure businesses
Cloud-based tablet POS system for restaurants
ERP solutions for retail, restaurants & distribution
What users mention about GOFRUGAL See all reviews Very bad customer suport. They will stop interacting if thy are unable to solve problems. It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners. They have one of the best customer care response 24/7 for easy solution in case of any issue.
iPad POS System for Restaurants & Bars
What users mention about Rezku POS See all reviews Ease of use and customer support that is superior in this field. We have had other POS systems and this one works like it was promised. I love having gift cards that I am able to load and check the balance. With the CRM I am able to see my top customers. As a veteran bartender/server I can confidently say the Rezku system is great.
Back-office restaurant management
Point of sale, inventory & payments management solution
Point of sale (POS) & ERP solution for hospitality & retail
What users mention about BIM POS See all reviews What i like the most about Bimpos is the ease of use. Its so user friendly not complicated with many helpful statistics. Sometimes in the back end, when u open a window, it pops up and closes and you have to reopen it again. Not sure why this happenns but its annoying and time wasting. Good experience helpful and friendly staff good customer service.
POS software for restaurants
What users mention about Square for Restaurants See all reviews I loved that I could use both with my cell phone so I did not need an iPad or big POS device. Having the ability to manually run payments and send invoices is awesome as well. As a business owner, Square is awesome, affordable, and gives you additional methods of payments for my customers. I like how I can use the Square POS without having any internet access. I love how easy it is to create items, track inventory, and that they recently lowered their transaction fees. We are a non-profit, so anywhere we can penny-pinch is a great benefit to us.
Online & mobile hospitality industry order management & CRM
What users mention about BlueCart See all reviews I love how I can make “favorites” so that the things I order often are in one place- makes it super quick to place our order. We have loved working with Bluecart. Everyone is so helpful and we love the service. So far I have had a great experience. It is a great tool for our customers.
Customer experience management for retail & service chains
Food cost management software for restaurants
Online ordering, customer acquisition & retention software
Online food ordering solution
Cloud POS software for the restaurant & hospitality industry
Digital storefront and menu with local search listing
Accounting and operations for multi-unit restaurants
What users mention about Restaurant365 See all reviews The ineptitude of the current development team is appalling. If I was an owner in R365, I would be embarrassed by what has taken place with this company. The software is so user friendly and easy to use. The UI experience is fantastic and the automation makes it so much more efficient for the accounting team. It's an innovative company that is always looking to better the product and frequently releases new features. Overall a great product and would recommend.
Food service management solution for all business sizes
Restaurant reservation system for businesses of all sizes
Operations Execution Software for Multi-Unit Operators
What users mention about Zenput Mobile See all reviews We have been thrilled throughout our partnership with Zenput. Amazing customer service, wonderful software solution, and meaningful positive impact on our business. Great experience, loved the system. Deployed it for all our 33 branches successfully and the team is loving it. The grading - trying to get a Percentage or Total Score is difficult and time consuming to configure. If you make a mistake it is tough to find where you went wrong.
Brazilian restaurant management tool for hospitality sector
Brazilian restaurant management tool for hospitality sector
Restaurant management system
Restaurant POS for food service management
Ordering and delivery management solution
Order management and delivery platform for restaurants