Shipday Reviews - Pros & Cons, Ratings & more

Elite EXTRA

Cigo

Dispatch

Tookan

Shipday is a user-friendly delivery management software tailored for restaurants, retail stores, pharmacies, and other small businesses managing local deliveries. With advanced AI automation, real-time GPS tracking, and instant SMS notifications, 

Shipday

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We love how ShipDay has been able to help elevate our business and help provide excellent customer service to our clients.

Great customer support, ever evolving product for the better, and seamless integration with our ordering platform.

Owner

Very intuitive and does exactly what I was looking for a delivery software to do. When things need attention, which is rarely, the customer service has been excellent in resolving our questions.

Director

Overall it has been good. Sensitive content hidden] has been very helpful.

We need a way desperately to configure settings for each establishment separately.

Once support kicked in, they were very helpful in assessing the issue we were finishing with integration. They proactively followed up with thoughts and recommendations.

The service is well organized, a decent UI, and an excellent mobile app. We use Shipday in between our clients (restaurants) and our 3rd party platform partnership w/ WiX.

We are using Zapier and a Woo App, which is extra costs at this stage until the direct integration is resolved. ShipDay’s support for this trial has been greatly appreciated.

Catering Coordinator

Also if I accidentally misassigned a route, it was not easy to go back and reassign a whole group; I had to do so individually.

Director of Operations

You can not route with time constraints yet but they are working on that. There is some lag time at our volume.

Can't do "multiple" pick-ups that deliver to a single location. Way too many buttons to press in the app while trying to drive... very distracting.

President 

Shipday has helped us compete with the larger 3rd party delivery company’s. They have helped us with the technology needed navigate the take-out/delivery industry during these tough covid times.

Google Docs

Very pleased, efficient, their personnel is extremely nice and qualified.

Excelente Service and onboarding Experience

Overall it has been good. [sensitive content hidden] has been very helpful.

Ship Day Survey

Every member of the company is very responsive, respectful and care.

Awesome service and value

Very beneficial   Al ways looking to approve

Support and Service

A TEAM DELIVERY 

It's been simply amazing! I can print up labels and set up/schedule pickup and delivery in just 1 simple and short keystroke

ShipDay Review

We are a WordPress development and hosting provider, using Pressable for the hosting service.  This type of service provided has certain parts of the server locked down, which in this case seems to have created an issue with parsing data from the site to ShipDay.  We are using Zapier and a Woo App, which is extra costs at this stage until the direct integration is resolved.  ShipDay’s support for this trial has been greatly appreciated.  The product is now being tested by the client. 
 

Feedback on trial period for evaluation  

It's been a rocky road from the beginning but now it's time to move on.

Doesn't Work For Courier Services

Hi Stormy, sorry to hear that. As we shared on our support conversation, it is not a good fit for your use case of pick up services. It's designed for delivery focused businesses. 

Very impressive. Someone is always very responsive to and questions or concerns at all times. 

Shipday dispatching software 

We are overall happy with Shipday. It helped our restaurant customers to take control of their delivery orders with minimum hassle and increase their profit level. 

Giving control to restaurants for their delivery orders

Online business for takeaway restaurants

Amazing Product

Awesome. The staff is helpful, immediately responds, and they recently setup a support email and phone line. The latter was critical.

Shipday is a Great Service!

Shipday recommended for delivery management 

It's been positive despite the kinks. Our delivery day is much more organized and the software does a pretty decent job with routing!

Shipday Review - Meal Delivery Company

Review

Thanks to Shipday we have now been able to support our local island community with a much needed delivery service! Even with the struggle of COVID, together we have been able to support our restaurants, residents, and community as a whole without having to break the bank as a small business. We did our research into other softwares or apps, and nothing compared to the value, efficiency and fluidity of Shipday. For a small business that is looking to get into delivering their product this system is essential! It really was a blessing to come across these guys.

Shipday has been an essential part of our success opening a new delivery business!

ShipDay

Shipday has helped us compete with the larger 3rd party delivery company’s. They have helped us with the technology needed navigate the take-out/delivery industry during these tough covid times. 

Shipday has help modernize our company for the better

Very good. Customer service is also very responsive. 

Great solution for independent operators

Perfect to managing a restaurant delivery fleet

Shipday has made my job easier by providing me with the technological resource to provide my team with support and customers with convenience.

Shipdays convenient Delivery Solution

Since we began using this app/ website the developers have been very helpful in making improvements to assist in our delivery model. Customer service has always been very responsive and accommodating. Shipday is constantly working on improvements for its users. We have not been able to find an option as affordable for all the features they provide.

Perfect delivery solution

We have grown from  3 drivers to 12, and from 250 orders to about 2500 in the last three months. So the results for the value and time setting up has been very, very good.

Amazing Results!

Me encanto y se lo puedo recomendar con los ojos cerrados. Es económico y muy bueno.

Shipday Reviews

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