Simple Salon Features

Simple Salon

Cloud Bookings Management Software for salons of all sizes

4.42/5 (148 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Class Scheduling
Client Database
Client Profiles
Commission Management
Communication Management
Confirmation/Reminders
Customer History
Customer Mobile App
Data Visualization
Email Marketing
Employee Management
Employee Scheduling
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
Inventory Management
Loyalty Program
Microsoft Outlook Integration
Mobile Access
Multi-Location
Online Booking
Payroll Management
Point of Sale (POS)
Real Time Data
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Room Booking
SMS Marketing Managment
Social Promotion
iCalendar Support
Learn moreCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Class Scheduling
Client Database
Client Profiles
Commission Management
Communication Management
Confirmation/Reminders
Customer History
Customer Mobile App
Data Visualization
Email Marketing
Employee Management
Employee Scheduling
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
Inventory Management
Loyalty Program
Microsoft Outlook Integration
Mobile Access
Multi-Location
Online Booking
Payroll Management
Point of Sale (POS)
Real Time Data
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Room Booking
SMS Marketing Managment
Social Promotion
iCalendar Support
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Alerts/Notifications
Appointment Scheduling
Attendance Management
Attendance Tracking
Automated Scheduling
Automatic Backup
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Class Scheduling
Client Database
Client Profiles
Commission Management
Communication Management
Confirmation/Reminders
Customer History
Customer Mobile App
Data Visualization
Email Marketing
Employee Management
Employee Scheduling
Event Management
Event Scheduling
Facility Scheduling
For Salons and Spas
Gift Card Management
Group Scheduling
Inventory Management
Loyalty Program
Microsoft Outlook Integration
Mobile Access
Multi-Location
Online Booking
Payroll Management
Point of Sale (POS)
Real Time Data
Real-time Scheduling
Recurring Appointments
Reminders
Reporting & Statistics
Room Booking
SMS Marketing Managment
Social Promotion
iCalendar Support
Visit WebsiteCompare App

Mobile apps

iOS App


2 reviews

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


6 reviews

Simple Salon Feature Reviews

25 reviewers had the following to say about Simple Salon's features:

Syed A.

Simple salon.....as the name suggest it is really simple

2019-10-08

The software allows me to keep a track of sales, inventory, marketing, KPI and various other aspects of my business.

Pros

Ease of use Various reports Easy to keep a track of customer Loyalty point system

Cons

I am sure the support team is working on this but at the moment you cannot customize your reports for example you cannot add a specific column in your report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Shai I.

Perfect all in one program

2019-10-03

It keeps my appointments, acts as a point of sale, tracks my inventory and allows me to maintain a mailing list.

Pros

Functionality. The program is perfect for running any size salon.

Cons

No complaints. It does everything I need it to do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kylie R.

Simple

2019-10-09

I except this as the price point is excellent for what I get - I don’t need too many bells and whistles but when I need support it’s not there.

Pros

Has most needs - appointments, reporting, sms and email reminders and marketing, ordering, not expensive (I’m a small salon)

Cons

Can’t add sustainable salon - no response on how to do this Many reports are locked at 1 months - it would be great if this wasn’t locked Dashboard- not live like Kitoomba - I don’t really know how I’m doing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No

Response from Simple Salon


Hi Kylie. Thanks so much for taking the time to leave a thorough review. We take your experience and comments very seriously and, while we are very happy you give four or five stars to most of the review criteria, we are especially interested in your experience with support and functionality. So much so that in the last month we have employed a new team member to focus on these very issues and are quietly confident you will see a huge improvement. While we love it when current customers recommend SS to others our main focus is on you, as a current customer, being more than satisfied. Thanks again for your very helpful feedback.

Read more
Meredith V.

Simple Salon Review

2019-10-13

Pros

Ease of access by staff anywhere.

Cons

I don't have any issues with the software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa-Maree H.

First time using salon software

2019-10-08

I just wasn't collecting useful data prior to signing up. I can see at a glance how we are performing for a set period and compare to past periods. I know theres more features it has to offer that i still need to utilise. Overall very happy.

Pros

It was simple setting up, I love the reports you're able to generate and I find the online help topics really useful.

Cons

It would be great if I could integrate my eftpos machine to make pos quicker and less chance of human error.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Zowie E.

Simple Salon review

2019-10-03

The KPI reports are great when working with the team, it would be great if they had a graph feature that staff can tap into to see their performance.

Pros

Very easy to use and good snapshot reviews

Cons

It doesn't recognise the credit card or EFTPOS transactions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adamantia P.

Simpel and Effective

2019-11-04

End of month and year reporting to calculate BAS is wonderful.

Pros

Easy from both a user and admins point. Support is always fast and effective.

Cons

For the price point its extremely effective, practical and easy to use.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Simple Salon


Hi Adamantia. Thanks very much for your glowing review! We really appreciate you taking the time to share your positive experience.

Read more
Marco I.

Great salon software!

2019-10-03

I’ve used simple salon for years now and they always add different features to keep up with time and are really affordable And the support is alway great.

Pros

The cost, the features and the support.

Cons

A few things that could make emailing invoices easier some different reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Catherine S.

A good online diary

2019-10-03

It’s been reliable and good value for the price.

Pros

Excellent app and easy to add and move appointments

Cons

The report running feature doesn’t go back far enough for me to use it to track my business growth.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Tamara B.

Meraki Review

2019-10-08

I like to keep track of client retention, staff takings and retail %

Pros

I enjoy all the extra features that allow me to dive into my business's numbers and keep track of past and present appointments.

Cons

There is a few reports in reporting I think could be more simple to make it more useful

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah L.

Loyalty not necessarily rewarded

2019-10-18

Simple Salon don’t seem to want to take responsibility for this glitch and in reply to one of the emails I sent trying to get to the bottom of the reason why we were being charged twice for a period of time, their response was sending me the link on how to properly change your card/payment details.

Pros

The program is reasonably easy to work with and does prompt you to find what you are looking for in most cases.

Cons

There is not a simple option for treatment packages so if someone books in for a discount package, we are required to book each treatment in separately and I have to rely on my staff to remember to apply the discount.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Simple Salon


Hi Sarah. Thanks very much for your review. We are very happy that you found SS easy to use but apologize for any confusion which may have occurred regarding changing the credit card assigned to billing. We will be looking into this matter further in an effort to establish a more satisfactory outcome for you. Team SS.

Read more
Candice P.

Love Simple salon we use on a daily basis, easy to use the reporting function is fantastic

2019-10-03

I love that Simple salon have moved with the times and added to the program regularly ie online bookings, packages etc

Pros

Ease of use for me and my team Love the reports and marketing I also love that we can login from anywhere so convenient

Cons

Rebooking/retention reporting needs some work it is never accurate.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
wafaa k.

Great simple program

2019-10-15

Pros

I love the simplicity of it, very easy to use!

Cons

Some reports for marketing can be a little tedious to work out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Yvette S.

simple salon

2019-10-14

relatively good pretty easy to use

Pros

Cloud based and I can log in at any time any where

Cons

some of the features are not easy to set up while there are heaps of reports sometimes I need a more indepth report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Amy S.

Simple salon

2019-10-09

Great for public holidays and when I am working my other position.

Pros

And I could track inventory

Cons

Need an easier way to tick off inventory. A check box beside each product that says correct and then another box to add a total if not correct.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
Read more
Shrabean S.

Web-based software showing its age and overpriced for what it is

2019-10-03

I would tell anyone who is looking for a new salon software and thinking of Simple Salon as an option... don't.

Pros

The software is web based so can access from anywhere.

Cons

Clunky to use, not mobile friendly, not user friendly - especially in the setups.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Nicole S.

Salon Software

2019-10-08

Reporting and appointment reminders have been a huge benefit to my Salon.

Pros

Ease of use, reporting, appointment reminders.

Cons

The orange colour theme, one generic touch marketing follow up.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Livia P.

Good for the price

2019-10-03

Pros

Affordable and easy to use. Good reports.

Cons

The app always crash. It log off all the tine on app and on browser. You can’t edit reminder text messages and some clients are not receiving them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Services company, 1-10 employees)

Does everything that is says it does

2019-10-08

Appointments, stock, pos, staff managing and marketing is all included.

Pros

User experience is great, easy to use and great support.

Cons

No click through from time page in the inline booking which can confuse customers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leonie D.

Simple Salon is pretty good.

2019-10-07

Pros

Its pretty easy to use on a daily appointment page.

Cons

The features are hard to work out, report for certain things.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Bridget E.

Easy to use

2019-10-11

Simple salon makes everything so much easier from reminders, stocktake, Tax info, gift vouchers.

Pros

• Easy to use • Love that I can access my appointment book anywhere in the world • Great SMS reminder feature

Cons

• Can’t see full week view on full screen • I would like to be able to click on appointment and create note straight away instead of having to going to next box and selecting note.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bonnie U.

Hairdesigners

2019-10-08

Good

Pros

Easy to use still need to learn more about the reports

Cons

Re booking isn’t 100 percent correct. Struggling with online booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter H.

Happy

2019-10-09

the team has always been very helpful

Pros

I have been using simple salon since cloud based software appeared the development has always kept up with technology

Cons

customisation in reports and updates can be a challenge

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyla M.

Love Simple salon

2019-10-03

Keep track of stock, every day sale intake and easy tracking appointments

Pros

We love now we can offer afterpay to our clients. Easy and fast to use in a salon environment

Cons

It’s hard to say when you like so many things I can’t think of anything off the top of my head that we least like

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mark G.

satisfied

2019-10-10

Easiest ever used for staff and new staff

Pros

Ease of use and detailed reports compared to any previously used software.

Cons

I have no problems at all with Simple salon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more