SimpleSpa Features List

SimpleSpa Reviews

SimpleSpa

Salon & spa management solution

5.0/5 (32 reviews)
3

SimpleSpa Feature Summary

  • Appointment management
  • Email notifications
  • SMS notifications
  • Online booking
  • Automatic appointment reminders
  • Transaction recording
  • Credit card processing
  • Reporting & statistics
  • Before & after photos
  • Staff calendar
  • Multi-location support
  • Overbooking management
  • Product sales
  • Automatic inventory updates
  • Appointment color-coding
  • Appointment status tracking
  • Gift card system
  • Service package bundles
  • Daily overviews
  • Appointment dashboard
  • Revenue summary
  • Appointment stats
  • Automatic email confirmations
  • ‘Book Now’ button
  • Website integration
  • Discount management
  • Expense tracking
  • Custom forms

Retail & Consumer Services Feature Comparison

Most popular features of all Retail & Consumer Services apps

API (26 other apps)
Activity Dashboard (32 other apps)
Automatic Notifications (39 other apps)
Automatic Reminders (29 other apps)
Credit Card Processing (26 other apps)
Customer Database (27 other apps)
Customer History (28 other apps)
Customer Loyalty Program (41 other apps)
Customizable Branding (26 other apps)
Discount Management (32 other apps)
Employee Management (26 other apps)
Gift Card System (32 other apps)
Inventory Management (28 other apps)
Inventory Tracking (37 other apps)
Mobile Integration (27 other apps)
Multi-Location (41 other apps)
POS (56 other apps)
Real Time Data (29 other apps)
Reporting & Statistics (37 other apps)
Sales Reporting (37 other apps)

Competitor Feature Comparison

SimpleSpa Feature Reviews

25 reviewers had the following to say about SimpleSpa's features:

Lambi Chatiz

Best Service Ever

2016-12-04

I am so happy I decided to go with you guys, I wanted to process payments with a credit card processor and I basically wanted a solution to be all in one but as inexpensive as possible.

Pros

Has all I need to run my business, and credit card processing with stripe and the texts reminders are wonderful I think my no shows have been minimized, all positive very positive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SimpleSpa

If you are switching as them to help you out, they added all our services one by one for us without an extra cost. I gave them a huge file of 1 thousand clients and they also put that in for us.

Source: Capterra
Helpful?   Yes   No
Read more
Gina Davis

EASY & LOVING THIS SOFTWARE

2016-12-09

We moved from an expensive program we had, and tried a few free ones but let me be honest I don't trust the free stuff, you get it, rely on them and all of a sudden they either close or start charging you an arm and a leg.

Pros

I am able to custom make my email reminders I am using SMS notifications which is great my clients love it I can use my existing gift cards and also recharge client cards They added my customers for me free of charge

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DD Phillips

Great for our salon

2016-09-12

We are now using this in 2 locations and it is working like a charm, no problems and I just think that writing a few words is the least I can do because this software works flawlessly and I love it.

Pros

My customers love the email notifications, and they have reduced no-shows

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SimpleSpa

There is a lot of software out there, this one is easy, straight forward and you don't need to waste time teaching your staff on how to use it everytime you get a new professional or new front desk employee. And their after care service is the best, immediate responses.

Source: Capterra
Helpful?   Yes   No
Read more
Dwight Jones

I have tested 30 appointment booking platforms, and this is BY FAR THE BEST!!!

2017-11-01

My therapists receive notifications of when a client books an appointment, and can respond accordingly - which helps to maximize productivity. 2.

Pros

Customer Services was there to offer me any assistance - They were easy to work with, and they actually listened to my needs, instead of selling me something that did not work for our business

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gina Slipton

Quality and Perfect for my needs

2016-12-12

The features are abundant, I can make my emails custom, my booking page includes my logo which is great, and I have control over my SMS reminders which is fantastic.

Pros

SMS reminders Email reminders Easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Angelo Di

Excellent for my business

2016-10-16

My customers are very happy to get email reminders (which is free) and I have also added SMS notifications which includes a messages to my clients and to my staff.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Susan Slates

The best customer service ever! Anything I need they make it happen, modifications, reports etc.

2017-08-16

saves me money and time

Pros

We do not need online booking. This program has dramatically reduced late and no-show clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from SimpleSpa


Thank you Susan, your feedback is always fantastic and we learn to get better and serve you better.

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Jim Dale

Only went through the initial 14 day free trial and all features are great except it's fee based.

2018-04-11

Pros

Online booking is sharp and can sell online gift certificates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Yoshi Hiroyuki

Great software and now they have a beta for Gyms

2016-04-30

All I can say is that it is awesome and if you have a gym I cannot recommend it more when they release that feature.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Marianna Peterson

What was I doing before SimpleSpa!

2016-06-26

And most importantly never really knew all my customers besides the ones who frequently visited.

Pros

SimpleSpa is easy to use, and made my daily life, and most importantly my business more focused on our services rather that maintaining a cumbersome appointment book

Cons

I really can't think of something but I would like SMS which I have requested a week ago, they told me that it is in the process of being added.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering SimpleSpa

If you are considering software I really recommend this, their support is always responding to my questions and everything I need this does.

Source: Capterra
Helpful?   Yes   No
Read more
Gabby Miuchten

Best software decision I made so far

2017-02-07

The email notifications are great, (online booking I have not yet enabled, but from whta I see in the settings it is very flexible), the SMS is one of my favorite features and my staff now cannot work without all the reminders they get, the appointment scheduling is really really fast, I had to change my reception and the new staffer needed barely any training.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
John Vizloff

Great Software, Easy & Great Support

2016-11-22

From the top 10 applications here, SimpleSpa was not only the easiest they offered us the best customer service, migrated all our data including our customers, and offered us a custom solution for our ORACLE backend, and to our surprise they never wanted any additional money.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Erma Jones

Real Customer Service

2017-03-14

Well this software does exactly what I need including online booking with accepting payment deposits, I am full control of my data and I have software that is easy to use, and most important good people helping me.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Maria Balonga

Working like a clock

2016-10-25

I am very meticulous with our selections, and our dutch nail bar needed to start sending out reminders both to improve my relation with my growing customers and second to be more productive.

Pros

We can see which SMS messages have been delivered, and is very easy use of booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emmy Garcia

Easy to use and good support

2018-04-13

Pros

I am using the SimpleSpa system for one year, customer service has been there to help me when I needed which is a pleasant surprise when as a single person business we are always left behind.

Cons

I love the call functions, my wish if they make it work like being a front desk and someone can also book

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Emmy Moza

Ease of use and intuitive

2018-04-13

Pros

What we like most is that our team easily learnt to use SimpleSpa, the support team which whenever needed was there for myself and our users, the flexibility in the reports which we needed on more metric and they added for us

Cons

The only difficulty I had was adding forms which the support team helped us with an excel file template for us to fill out

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kara Seldano

Awesome software, makes my scheduling easier

2016-05-24

I am so happy with the new SimpleSpa, I have been using another cloud based system for booking appointments, and I was getting fees for features that I was either not interested or just didn't need.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Laura Morris

Great for my small spa

2016-04-18

All I can say is that SimpleSpa has been our companion for my small all day spa the past 10 years, and the past month I have been slowly moving to the new SimpleSpa that is all online, I must be honest that it was quite shocking to make this transition, but the customer care has always been there to assist me so guys my first 5 stars is for customer care, the second 5 stars is that it is even easier to use than before I LOVE THE EASY appointment booking and the final overall 5 stars is that you are adding stuff for my business and on the software!

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
P. Filippou

all we need for our practice

2017-07-13

Pros

customer support is excellent, they support us with any question we might have and helped us put our clients and services for us.

Cons

I think they are making features very quickly for us, and one request would be a quick access application but besides that I have no complaints

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Nina Bergran

Very easy, very happy

2016-11-10

The low cost makes this a bargain, and our clients love the SMS notifications that it sends out, and my staff also loves to get notifications also as an SMS, if you are thinking of software this is a program that you can definitely use in your business - some background we are a medium sized team of 12 + 2 at the front desk

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sierra Eiffert

Easy to use, reliable

2018-03-12

Pros

The way it stores client data and SOAP notes is so convenient

Cons

It is little pricey but it's worth the money because it makes my life easier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Maggie Janickova

Outstanding customer service, I have never experience a better service with any other company

2017-08-14

Pros

Very user friendly, and as mentioned before customer support is outstanding, I would never even think to go with any software where there is no personal communication or contact.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from SimpleSpa


Maggie, thank you for your review we are always here for you and your needs

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Ivanka Tothlova

I love SimpleSpa

2016-04-14

I am new with SimpleSpa, and very positive with my review, what is the main seller is their customer support.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Max Dinas

A Great Partner

2016-04-17

The least I could do is write a review for SimpleSpa, the past 30 days I have been using the new version that I was invited to use, and I have been delighted by both the changes and the customer support which has been always there for my needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Gianni Komiti

Easy, and fast to use

2017-01-09

I have no needed customer support, but a few emails I got they are very polite, but I prefer to use software that I dont need to read a huge manual and constantly contact support (yeah control freak)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more