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SmartCenter

4.8
(10)

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Streamline repair shop operations with BytePhase

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SmartCenter Pricing, Features, Reviews and Alternatives

SmartCenter FAQs

Q. What type of pricing plans does SmartCenter offer?

SmartCenter has the following pricing plans:
Starting from: $3.00/year
Pricing model: Free, Subscription

These products have better value for money


Q. Who are the typical users of SmartCenter?

SmartCenter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does SmartCenter support?

SmartCenter supports the following languages:
English


Q. Does SmartCenter support mobile devices?

SmartCenter supports the following devices:
Android, iPad, iPhone


Q. Does SmartCenter offer an API?

No, SmartCenter does not have an API available.


Q. What other apps does SmartCenter integrate with?

SmartCenter integrates with the following applications:
Microsoft Outlook, Gmail, GoDaddy Studio


Q. What level of support does SmartCenter offer?

SmartCenter offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

SmartCenter product overview

Price starts from

3

Per year

Flat Rate

What is SmartCenter?

BytePhase is an innovative repair shop management software that offers a comprehensive range of features to businesses, providing an efficient platform for managing operations and enhancing the customer experience.

Key benefits of using SmartCenter

Own Branding (Logo, Subdomain, Emails)
Job / Ticket Management
Sales Management
Task Management
OutSource Management
Leads Management
Expense Management
Schedule Pickup Management
OTP for device delivery
Public & Private Notes
E-signature
Role-based access
Phone pe Integration
Canned Responses
Permissions
WhatsApp, Email, SMS, and Push Notification alerts.
Employee Management
Customer Login

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

Live Online
Documentation
Videos
In Person
Webinars

Not sure about SmartCenter? Compare it with a popular alternative

Starting from

3

Per year

Flat Rate

Free plan
Free trial
Pricing range

Starting from

9

Per month

Per Feature

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

SmartCenter pricing information

Value for money

4.6

/5

10

Starting from

3

Per year

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SmartCenter features

Functionality

4.5

/5

10

Total features

27

1 categories

Most valued features by users

Inventory Management
Alerts/Notifications
Reporting/Analytics
Point of Sale (POS)
Billing & Invoicing
Electronic Payments
Employee Management
Barcode/Label Management

Functionality contenders

SmartCenter users reviews

Overall Rating

4.8

/5

10

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.3/10
Rating distribution

5

4

3

2

1

8

2

0

0

0

Pros
BytePhase is an amazing software that simplifies the intake process, provides essential information, and offers excellent customer service.
BytePhase has been a great software choice for our business. The excellent customer support, prompt bug fixes, and continuous software improvements have made our experience exceptional.
Great Software choice For Repair Business, Many Usefull Featues are Available , mainly the Own Subdomainand own Brnding Is Great.
Cons
Limited options for customization, no delete option for job, sale need options for invoices.
There is no such any cons to tell but if it's necessary so I would suggest to simplyfy purchase module more.

Overall rating contenders

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Nitin K.

Computer Hardware, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Revolutionizing Repair Businesses by Using Bytephase

Reviewed 9 months ago

Bytephase has transformed our repair business operations with its convenient iPad sign-in feature, streamlined ticket creation, and efficient invoice and stock control. the software continues to improve and meet our needs.

Pros

iPad sign-in feature, streamlined ticket creation, comprehensive invoice and stock control.

Cons

Limited options for customization, no delete option for job, sale need options for invoices

Vendor response

Thanks for feedback, it means a lot, we will put efforts to address all your needs.

VK
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Vikram K.

Computer Hardware, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Streamlined Customer Login Features

Reviewed 8 months ago

It allows me to provide transparency to my customers by giving them the opportunity to review and approve quotes before any work begins. This level of communication and trust-building is invaluable. Additionally, the ability to capture device images before and after repair has been a game-changer. It not only helps document the condition of the devices, but also showcases the quality of my work to my customers. This feature has set my repair business apart from the competition. I couldn't be happier with my overall experience using BytePhase.

Pros

Quotation approval/rejection via SMS, Email, and WhatsApp for enhanced transparency, Ability to capture device images before and after repair, Sets repair business apart from the competition.

Cons

Lack of dedicated mobile app or responsive mobile-friendly interface.But continous improvement is done by team

Vendor response

Thank you for sharing your positive experience with BytePhase! We're thrilled to hear that our software has allowed you to provide transparency to your customers through quotation approval/rejection via SMS, Email, and WhatsApp. Building trust and facilitating communication with your customers is indeed invaluable. We're delighted that the ability to capture device images before and after repair has...

PC
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Prakas C.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

The best software ever! Great Features! Become a key part of our business's growth!!!

Reviewed 9 months ago

Overall Experence is greate i am using this software from long time manily due to Own branding and Oen Subdomain as a business owner i feel like its my own software. I also like that customer can also log in and see their tickets in real time. I highly recommend this software to any Repair business

Pros

Great Software choice For Repair Business, Many Usefull Featues are Available , mainly the Own Subdomainand own Brnding Is Great.

Cons

Mapping to parts can be challenging at times, but the support team resolves issues instantly.

Vendor response

Thanks you for your feedback, we will address all your concerns shortly.

SD
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Shweta D.

Information Technology and Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Empowering Laptop Repair Businesses

Reviewed 9 months ago

BytePhase has enhanced our customer satisfaction by providing a transparent quotation workflow. Although customization options could be expanded, the software's functionality and communication channels are commendable.

Pros

Effortless ticket management, customizable repair statuses, seamless export to Excel, convenient quotation approval via SMS, Email, and Whatsapp.

Cons

"Required Improvements in Reports ad charts and also want some more filters "

Vendor response

Thank you for your positive feedback on BytePhase! We're thrilled to hear that our ticket management system and transparent quotation workflow have enhanced your customer satisfaction. We appreciate your recognition of our seamless export to Excel feature and convenient quotation approval via SMS, Email, and Whatsapp. We value your suggestion for expanded customization options and will consider it for future updates. Thank you for choosing BytePhase, and please feel free to reach out to our support team with any further suggestions or questions.

sa
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shahnawaz a.

Computer Hardware, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Enhanced Security and Privacy -BytePhase User

Reviewed 8 months ago

BytePhase is an amazing software that simplifies the intake process, provides essential information, and offers excellent customer service. While there are some bugs and limitations, the support team promptly addresses them.

Pros

Configurable permissions ensure secure access control. Private notes for additional information and context. Activity logs for tracking repair progress.

Cons

Required time to get familier with software, not having any delete option other than this software is best.

Vendor response

Thank you for your detailed feedback! We're delighted you appreciate BytePhase's enhanced security features, configurable permissions, and activity logs. We'll continue to enhance user experience based on your insights.

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