SplitAbility Features

SplitAbility

Point of sale solution for restaurants and cafes

4.7/5 (20 reviews)

SplitAbility Feature Summary

  • Customer Checkout
  • Delivery Customer Labels
  • Delivery Management
  • Floor Planning
  • Gift Card Management
  • Item Tracking
  • Kitchen Display System
  • Loyalty Program
  • Menu Creation
  • Online Ordering
  • Order Management
  • Order Modification
  • Payment Processing
  • Receipt Generation
  • Separate Checks
  • Server Productivity Analysis
  • Split Checks
  • Table Management
  • Tips Management
  • Transaction Analysis
  • Transaction Journal

Competitor Feature Comparison

API
Alerts / Escalation
Charting
Credit Card Processing
Customizable Branding
Discount Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
Order Tracking
POS
POS Integration
Promotions Management
QuickBooks Integration
Real Time Notifications
Real Time Reporting
Sales Reporting
Sales Tracking
Support Ticket Management
Template Management
Third Party Integration
Work History
Learn moreCompare App
API
Alerts / Escalation
Charting
Credit Card Processing
Customizable Branding
Discount Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
Order Tracking
POS
POS Integration
Promotions Management
QuickBooks Integration
Real Time Notifications
Real Time Reporting
Sales Reporting
Sales Tracking
Support Ticket Management
Template Management
Third Party Integration
Work History
Visit WebsiteCompare App
API
Alerts / Escalation
Charting
Credit Card Processing
Customizable Branding
Discount Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
Order Tracking
POS
POS Integration
Promotions Management
QuickBooks Integration
Real Time Notifications
Real Time Reporting
Sales Reporting
Sales Tracking
Support Ticket Management
Template Management
Third Party Integration
Work History
Visit WebsiteCompare App

Mobile apps

iOS App


1 review

Requires iOS 9.2 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


26 reviews

SplitAbility Feature Reviews

20 reviewers had the following to say about SplitAbility's features:

Alex Rochet

A Fantastic Restaurant POS!

2014-11-10

SplitAbility POS is fast and reliable and has many back office features, reporting, customer loyalty, inventory and staff time management.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brianna Dawson

Our customers were satisfied and therefore so were we ^_^

2017-08-19

Pros

As the software was also online based, this meant that you could also use the POS system on your phones.

Cons

We would of liked for the reports to be a little more detailed eg, showing the most popular and least popular items sold, most and least busiest time of the day and comparisons between days/months/years.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the feedback Brianna, it's important for potential clients to hear from businesses like Cafe Urban on ways the system is being used. Especially how the system can operate on the phone network if there is no Internet connection. Best selling items are now listed in the Inventory management section. We'll take note of the built-in reporting request and add it to the development schedule. Once again we appreciate the time you've taken to do this review.

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jose jap

Very comprehensive system at a great price!

2020-01-22

Lightning Fast and Super Easy!

Pros

Table management with the ability to transfer orders between tables. Inventory count works automatically, no setup required.

Cons

Does not work with older docket printers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the great review Jose! Good to hear that SplitAbility POS works well with your Malaysian & Chinese restaurant in the NT. Unfortunately the older docket printers don't support category splitting, print routing and printing from multiple devices of different type but we are constantly adding new features to the product so keep an eye out for them.

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Zac Gatland

A system so easy to use a child could set it up

2017-11-24

Pros

Being able to use your pos through any tablet/phone via web browser is brilliant.

Cons

The reporting side of this software is not very high powered and requires you to manually create your graphs and spreadsheets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the positive review Zac, great to hear Happy Valley Hotel in Ovens is doing so well, as it was one of the first hotels to start using SplitAbility POS for their bar. The product is evolving at a rapid pace with improvements to reporting continuously rolling out.

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Mario Grimaldi

Best Restaurant / Bar / Cafe POS System by far

2020-01-23

IIn my 30 year’s experience as Owner/Chef/Manager of 4 restaurants, I have found this app Splitabilty and its company to be hands down the best Restaurant/Bar POS system I have ever used.

Pros

As long as you have WiFi your good to go, you can access your POS, check-up on orders and make changes anywhere.

Cons

I really cant think of anything, during the process on integration into my restaurant/bar I had a few ideas that I though would make the system more user friendly, I told them about my ideas and they actually upgraded the system with some of my ideas.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Mario, it's a pleasure to be working with you! Casa Mia Restaurant is a glowing example of how hospitality businesses can adopt new ideas and streamline their processes. The updates to SplitAbility POS based on your suggestions have helped the product no end.

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Henry Soesanto

Good value for start-up

2017-01-25

The functionality is quite basic, such as the reporting. However you'll be able to access the google drive and copy those data and manually create your own report.

Pros

No lock-in contract, no up-front cost,

Cons

I need to manually do my own report by manipulating the google drive documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the feedback Henry. Further reporting capabilities have recently been rolled out with more to follow. e.g. We now have best sellers, inventory count and max/min levels all on a single click. The full transaction journal shall remain for those who wish to generate customized reports. Templates can be saved and applied to any date range. For more detail see the "POS/Reports" section.

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Clive Denholm

Burger shop - Point of sale

2020-05-23

Very responsive customer service.

Pros

After looking at a number of POS systems, Splitability was the easiest to set up and run our burger restaurant

Cons

I am happy with the functionality of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Clive. Love working with Happy Belly Burgers! Your feedback on the product is highly regarded and helps us set our development priorities and the product road map. We look forward to supporting you in the future as we look to add more integrated apps. Have you got a secret ingredient in those burgers? With a Google rating of 4.9 stars over 145 reviews they must taste amazing!

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Nicola Stone

Simple and cost Effective

2020-08-17

Pros

I love the saving in cost with the ability for the staff to use the phone for access to split ability The monthly subscription cost The ease of use

Cons

The functionality and reporting could be improved

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Nicola. Especially for noting SplitAbility POS can be used on all devices including staff mobile phones. We have added a video of your restaurant to our site showing staff using their mobile devices to send orders directly to the built-in Kitchen Display System. Check out the new dashboard feature, it includes charts for hourly, daily, monthly and yearly sales with a custom date range calendar.

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Paul Robbshaw

Excellent product with support that is second to none

2018-05-02

Pros

Easy to use, implement and modify.

Cons

Would like to see more reporting options from the product itself especially for periods greater than the trading period to close off - at the moment majority of reporting is done through the end of trade period spreadsheets.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Paul, your phone calls and emails have resulted in many improvements to the product especially the Kitchen Display System and "fast.cafe". A "Master" report is on the way to enable unlimited reporting periods.

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Peter Hull

KL Kitchen Restaurant - SplitAbility POS

2016-09-18

I really liked the fact that there was minimal upfront cost and that it is hardware agnostic. It will work in virtually any browser, with no special software requirements.

Pros

I like the fact that all our data is stored on our own Google Drive and that no third party has access to any of our data.

Cons

Setting up and editing settings is a little bit difficult, it is not very intuitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering SplitAbility

Better communication to users of changes, updates and future developments.

Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Peter. We enjoy those Skype conversations from Potts Point in Sydney. We tweet all of our software updates as well as posting them on our Facebook page.

Read more
Aajan Toorialay

Labiak Restaurant - Kabul Afghanistan

2017-03-05

My name is Mohammad Aajan Toorialay, I own and operate the Labiak Restaurant in Kabul Afghanistan and have been using SplitAbility POS for over a year.

Pros

Ease of use. Works on any device. Unlimited tablets. Great support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Aajan. It's great to be working with you. We're proud to be operating in Kabul, it highlights how our system can be used remotely and in any geographic location.

Read more
Cindy Merrick

Feedback needed

2016-10-29

It is an ipad but it doesn't fit everything on the screen & so I have to keep flicking to different screens when putting an order in. I first bought an android screen but it wasn't very compatible as it made the tabs very small.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review and feedback Cindy. There are a lot of users using Android devices, but be sure to test any device to ensure it gives smooth operation. As a general rule, the faster processors in higher end devices work better.

Larger screen sizes enable you to display more items and minimize screen flipping. There are lots of options but I would recommend an all in one touch screen PC, e.g. A 17" touchscreen gives a lot more screen area than an iPad and doesn't cost that much more. There are videos on our site that show these screens in operation.

All registered users have 24/7 phone support, so feel free to call and discuss.

Read more
Jenny Pannu

Very smart app

2017-07-01

not very expensive ,, no money wasted on docket books cash or card payments very clearly shown up check on my phone how was my day if im not there ...

Pros

the good thing about this app is its very easy to use .... very less chance of taking wrong orders and you can use it in your i pad or phone ...dont need docket books anymore very handy....

Cons

only last thing in printing section after update the menu ....little hard but every thing else is pretty easy to update...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Jenny. Time flies, it's been 4 years since Cumin Kitchen started using SplitAbility POS. Great to have you as a long term client.
To make updating the print categories easier, just cut and paste the old settings in, then edit the new ones before saving.

Read more
Nicholas Kazanidis

Very good software and very easy to manipulate

2019-02-28

Pros

Its very easy to use, and very easily to manipulate to suit your business and purposes

Cons

Couldn't link the point of sale properly to our commonwealth bank card payment system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Nicholas, a pleasure to work with Aristo cafe. We now link with the Commonwealth bank card payment system, for details go to our web site under "Payment Services" - "CBA Albert" or just search "SplitAbility Commbank". There's also a number of video showing the CBA Albert in both Master and Slave operation.

Read more
Dan Newnham

Perfect Pizza POS

2016-04-27

A Great POS System! Dan & Sharleen Perfecto Pizza n Pasta 13 Eastern Rd Browns Plains QLD

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks Guys, We appreciate your feedback and enjoy working with you. Fantastic Pizza!
SplitAbility POS Team

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Anonymous
A verified reviewer

Great service, the team are always happy to help

2018-06-26

Pros

Training for our staff has been easy, the program is very user friendly and great sized buttons for ease of vision and access.

Cons

Having to clear a sale prior to starting a new sale is a little painful. On the iPad sometimes need to make the screen bigger or smaller due to the font. This could be an Apple issue not the software but thought I would mention it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Donna. There are auto clearing options in Settings - Admin - Ordering Modes. Options include "Manual", "Auto on Paid" and "Auto on Paid and Served". If you are printing kitchen dockets then it's best to use "Auto on Paid". Clients that use the built in KDS (Kitchen Display System) typically use "Auto on Paid and Served". For more details on this just search "SplitAbility Ordering Modes".

Read more
Cassie Lunnon

Great company,

2017-10-24

Pros

It always has new options added which is great. Support by the Compnay, had this system for 3 years never had a problem.

Cons

Little hard to use at the beginning but stick with it as once you learn it's easy to find your way around

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Cassie, we value feedback from our long term clients as new clients hold this in high regard.

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Chorfa Plain

Multi platform use easy to use and extremely fast

2016-03-16

Pros Fantastic Service and easy to work with company.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks Chorfa,

We've added adjustable print fonts to the development schedule. To be included here as they become available:

http://www.splitability.com/pos/printing/

We appreciate your feedback; it drives product development.

Ross Orr
Founder / Developer
SplitAbility Point of Sale

Read more
Emily Kneebone

Very easy to customize and set up

2019-05-30

Pros

The fact that it's very easy to manipulate the back end.

Cons

It is not a fast system for some reason. We find change users and adding position numbers a challenge.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for your feedback Emily. It's been five years since Maximilian's started using SplitAbility Point of Sale so there are lot's of new features in the product. To add position numbers quickly, use the "+" button under "Check", single or repeated tap adds seat positions. To switch users faster, simply reduce the number of key strokes for hot locking. You can reduce it to a single key stroke if you like.

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Vicki Kersey

Best POS I've ever used

2017-02-02

Splitability was so easy to setup and use in my cafe.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Splitability


Thanks for the review Vicki. It has been a pleasure working with you.

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