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SpotOn vs PayPal Zettle Comparison

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Good recommendations?

SpotOn logo

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Overview

Category Leaders

SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality...

Category Leaders

The PayPal Here app is a mobile point of sale (POS) software designed to help businesses securely process debit or credit...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.01

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

314

5

4

3

2

1

222

45

11

6

30

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.6

2.2K

5

4

3

2

1

1.5K

552

92

13

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The ability to set reporting is also a huge plus. Once set up the way you want it, it becomes second nature and its ease of use is superb.
Over all it’s been a great program and great company to work with. Look forward to years of a great relationship.
This one integrates with my Payroll company seamlessly. The online ordering platform used was ridiculously easy and provides a more polished seamless look for my company.

Pros

My experience is really good and I was using PayPal since 2020 and I love to used it I can use PayPal Donation which is really good for streamers and gamers.
In general my experience is positive on the other hand I think that it is very important to have a good customer service and be present in the Arab countries as well.
If you love PayPal then PayPal Here is going to be another favorite. It's easy to use and perfect for in-person selling.

Cons

Does not work on their phones. Weird glitches on some reports really set us back months which is a bummer.
The team is very overwhelmed and sometimes we have just not received follow up, follow through or accountability on issues. We have had a few customers complain that the OLO App.
It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then.

Cons

Susceptible to scammers and fraudulent activities that use its brand to lend an air of credibility to their activities.
You have to be connected to an internet signal to use it. We've been in a spot where service is weak and the app lags or crashes.
So far, I've been blocked by paypal because there is a signal problem when logging in. This made me to create a new account, which of course had an effect on the work I was doing.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features174
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CAN-SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Channel Management
  • Client Portal
  • Clock In/Out
  • Commenting/Notes
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contactless NFC
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Marketing
  • Event Scheduling
  • Feedback Management
  • Food Delivery Dispatching
  • For Bars/Clubs
  • For Restaurants
  • For Retail
  • GDPR Compliance
  • Gift Card Management
  • Group Reservations
  • Image Library
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • List Management
  • Loyalty Cards
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Card Reader
  • Mobile Optimization
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Payment Options
  • Negative Feedback Management
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • PCI Compliance
  • POS Integration
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Preview Functionality
  • Price/Margin Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • QR Codes
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Rewards Management
  • Room Booking
  • Route Optimization
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Separate Checks
  • Social Media Integration
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Template Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Personalization
  • eCommerce Management
  • Total features42
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Bar Tab Management
  • Barcode Recognition
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Built-in Accounting
  • CAN-SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cash Management
  • Channel Management
  • Client Portal
  • Clock In/Out
  • Commenting/Notes
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contactless NFC
  • Credit Card Processing
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Profiles
  • Customer Segmentation
  • Customer Support
  • Customizable Branding
  • Customizable CTAs
  • Customizable Categories
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Security
  • Data Synchronization
  • Debit/Credit Card Processing
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Drag & Drop
  • Dynamic Content
  • Electronic Payments
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Reminders
  • Email Templates
  • Email Tracking
  • Employee Management
  • Engagement Tracking
  • Event Marketing
  • Event Scheduling
  • Feedback Management
  • Food Delivery Dispatching
  • For Bars/Clubs
  • For Restaurants
  • For Retail
  • GDPR Compliance
  • Gift Card Management
  • Group Reservations
  • Image Library
  • In-Person Payments
  • Inventory Control
  • Inventory Management
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • List Management
  • Loyalty Cards
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Booking
  • Mobile Card Reader
  • Mobile Optimization
  • Mobile Payments
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multi-Location
  • Multiple Payment Options
  • Negative Feedback Management
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Reservations
  • Order Entry
  • Order Management
  • Order Processing
  • Order Scheduling
  • Order Tracking
  • PCI Compliance
  • POS Integration
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Preview Functionality
  • Price/Margin Management
  • Product Catalog
  • Product Identification
  • Promotions Management
  • QR Codes
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Response Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • Review Monitoring
  • Review Notification
  • Reviews Management
  • Rewards Management
  • Room Booking
  • Route Optimization
  • Routing
  • SMS Marketing
  • SMS Messaging
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Search/Filter
  • Self Service Portal
  • Separate Checks
  • Social Media Integration
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Template Management
  • Third-Party Integrations
  • Tips Management
  • Touch Screen
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics
  • Wait List Management
  • Waiting Time Tracking
  • Waitlist Status Tracking
  • Website Integration
  • Website Personalization
  • eCommerce Management

Integrations

  • Total integrations22
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrations19
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net