SpotOn Restaurant Features

SpotOn Restaurant

Restaurant POS for payment processing

4.91/5 (22 reviews)

SpotOn Restaurant Feature Summary

  • Gift Card Management
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

Competitor Feature Comparison

Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Analytics
Barcode Scanning
Barcode Support
Billing & Invoicing
Business Analysis
Credit Card Processing
Customizable Branding
Customizable Reporting
Discount Management
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Notifications
Employee Management
Gift Card System
Inventory Management
Labor Cost Reporting
Labor Management
Loyalty Program
Mobile Workforce Control
Multi-Location
Multiple User Accounts
Order Management
POS
Performance Reports
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Returns Management
Sales Analytics
Sales Reporting
Sales Tracking
Status Reporting
Summary Reports
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Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Analytics
Barcode Scanning
Barcode Support
Billing & Invoicing
Business Analysis
Credit Card Processing
Customizable Branding
Customizable Reporting
Discount Management
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Notifications
Employee Management
Gift Card System
Inventory Management
Labor Cost Reporting
Labor Management
Loyalty Program
Mobile Workforce Control
Multi-Location
Multiple User Accounts
Order Management
POS
Performance Reports
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Returns Management
Sales Analytics
Sales Reporting
Sales Tracking
Status Reporting
Summary Reports
Visit WebsiteCompare App
Accounting Integration
Ad hoc Analysis
Ad hoc Reporting
Analytics
Barcode Scanning
Barcode Support
Billing & Invoicing
Business Analysis
Credit Card Processing
Customizable Branding
Customizable Reporting
Discount Management
Email Alerts
Email Distribution
Email Integration
Email Invitations & Reminders
Email Notifications
Employee Management
Gift Card System
Inventory Management
Labor Cost Reporting
Labor Management
Loyalty Program
Mobile Workforce Control
Multi-Location
Multiple User Accounts
Order Management
POS
Performance Reports
Real Time Analytics
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real Time Updates
Reporting & Statistics
Returns Management
Sales Analytics
Sales Reporting
Sales Tracking
Status Reporting
Summary Reports
Visit WebsiteCompare App

Mobile apps

iOS App


93 reviews

Requires iOS 12.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


2,099 reviews

SpotOn Restaurant Feature Reviews

19 reviewers had the following to say about SpotOn Restaurant's features:

Bart Davis

Great Experience and Awesome Support

2020-03-19

Value added 3rd party add one.

Pros

Cloud based with reporting on the cloud.

Cons

Wish inventory management was more robust or offered within.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristen Brown

Great Platform & Customer Service

2020-04-22

It's also a user friendly system for my employees.

Pros

My favorite feature of the software is the online reporting and tools to view and analyze orders.

Cons

We are unable to enter tips while the order is open and being used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rick Jenkins

A True Game Changer

2020-01-30

Additionally with the integration with third party delivery services, the cost savings by eliminating user error is proving to be a huge factor.

Pros

The Freedom Group is a proud dealer of SpotOn Restaurant. We are a company that is passionate about serving our clients with great technology coupled with phenomenal service. SpotOn Restaurant allows us to bring real value to our clients on the technology front, while enabling us to offer a high level of support due to the cloud infrastructure.

Cons

As we have thoroughly enjoyed working with the entire SpotOn team, I do not have any cons to report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Julia Cunningham

The best POS system I've ever used

2020-01-31

And there's all kinds of cool bonuses, like the reporting app, manager app, and even social media review management!

Pros

The extensive reports are extremely helpful to gain valuable insight into your business, it comes with online ordering built-in (so you don't have to pay a 3rd party) and you can run multiple restaurants from one back office.

Cons

That more restaurants don't use it! It's annoying when I'm eating at a restaurant and it takes my waiter so long to put in orders, print checks, etc. I see them struggling and I want to go install SpotOn myself right then!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ray Villaman

Best Nex Gen POS on the market!

2020-05-14

We are no longer limited to being physically at the restaurant in order to access reports and data.

Pros

Finally, after 30 years in the restaurant industry, we have a POS system that has taken our operations to the next level.

Cons

My team was so excited about "customizing" our new POS system that we had to push them out of the office and back on to the dining room floor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sean Futach

Really Good POS software

2020-02-10

Using SpotOn we have become more efficient as a business, reducing waste, tracking profits and trends as well as identifying areas of loss

Pros

Configurability and reporting features, we can track just about every aspect of our business now.

Cons

Phone app sometimes logs out, and I wish they had more integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steuart Watson

Antonio’s for SpotOn

2020-05-07

Pros

Ease of use, customization, and back end reporting are amazing.

Cons

There’s not really anything we don’t like. It’s easy to use and the support team keeps us going when we need to change or update something.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob C

POS at it's best!

2020-02-05

Pros

Their entire suite of products include web design & hosting, online ordering, gift card, loyalty as well as 24/7 help desk.

Cons

No Cons so far. The software is extremely robust and stable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Davis

Game Changer

2020-04-23

He also was very knowledgeable in marketing so he offered his guidance for free which helped us grow our business with online ordering.

Pros

The features I love best about SPOTON restaurant is the support and the ease-of-use. Sales reps was very knowledgeable and supportive.

Cons

The only thing we really didn’t like about the software is the ability to use digital gift cards on the online ordering but we have we have been made aware that this is on its way in development.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rachael Barrett

Progressive POS

2020-02-15

In the 6 months of using Spot On I have been more than pleased with the advancement of technology for this POS system. Coming from the older time of Aloha and Micros I have never used a POS that has created such ease for daily reporting, managing sales and labor, daily employee maintenance, menu maintenance, employee on-boarding, daily projections, and future forecasting .

Pros

Progressive, accurate, and efficient point of sale technology.

Cons

The fact that I can do anything remotely LOL! Only a con that if I have personal time away from the restaurant they know I can access all systems and make any daily changes or admin that needs to be done but at the same time being able to sit on a beach and to do payroll isn't so bad :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anastasia Pirkovic

Capitol Coney and Spot on

2020-02-14

My overall experience would be with the installation of the new EMV for the credit card chips which went very smooth, the customer support was there to assist in the install plus afterwards.

Pros

Next would be online ordering, great job keep it up.

Cons

The least liked about the software is the pricing, need to less expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lorelei Soule

SO HAPPY!!

2020-06-04

AWESOME!

Pros

It does everything to make the experience easier for my employees and the customer.

Cons

Nothing, it’s easy to learn and there isn’t much it can’t do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Weed

My experience

2020-02-04

"After working with a different pos for 7 plus years, the transition to SpotOn was smooth and effortless.

Pros

Easy implementation, excellent customer service and support

Cons

So far have had no issues at all. Minor changes that needed to be made were handled by the support team quickly with no interruptions in my business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Darga

Thunder Bay River Restaurant

2020-02-11

It's very easy to see our gross sales each day as well as our labor costs.

Pros

And the 24/7 customer support has been quite helpful

Cons

System needs to rebooted every now and again

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
JEROME ASTOLFI

Finally the ultimate POS system !

2020-02-04

Setting up the system was a breeze and [SENSITIVE CONTENT HIDDEN] our sales rep was available at all times for support.

Pros

Their customer service is unmatched.

Cons

Honestly, it is far superior from any system I have used before. We have not encountered any flaws yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brittany O'Neill

Spot - On Rocks!

2020-04-17

I love it, I think it works great for us and I LOVE the customer support and also our sales Rep [SENSITIVE CONTENT HIDDEN]!

Pros

I love how easy it is to customize things.

Cons

I would say the thing I like least about it would be nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brent Bolthouse

Amazing

2020-02-04

My bar managers, my servers and my managers and raved about it. We are a very Busy place sometimes doing 2500 checks in one afternoon and we never had a problem.

Pros

Working with there administrative team to integrate into our CRM was simple.

Cons

That we didn’t start to work with Spot on sooner

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Fred Lapointe

Spot on Pos

2020-02-10

Pros

Very easy to use and change things when needed.

Cons

Can’t think of any. Bernadette is awesome and very helpful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brandon Polk

SpotOn is just that, spot on!

2020-02-15

They've saved us thousands of dollars over the years. Can't recommend them enough!

Pros

Very efficient and never let's us down! Easy to use.

Cons

Can't say we have found anything to put as a con for SpotOn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more