Square for Restaurants Features

Square for Restaurants

POS software for restaurants

4.21/5 (19 reviews)

Square for Restaurants Feature Summary

  • Table management
  • Order modification
  • Table maps
  • Day part menus
  • Revenue centers
  • Delivery management
  • Marketing integration
  • Auto gratuity
  • Coursing, firing & holding
  • Comps
  • Voids
  • Quick splits
  • Ticket reprints
  • Refunds
  • Dining options
  • Menu management
  • Cash management
  • Invoices
  • Offline payments
  • Repeat orders
  • Payroll integration
  • Permission management
  • Day part analysis
  • Timecards
  • Cover tracking
  • Labor costs
  • Loyalty integration
  • Order taking
  • Gift cards
  • Cover reports
  • Shift reports
  • Employee passcodes
  • Clock-in/out

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Automated Billing
Barcode Scanning
Billing & Invoicing
Cash Management
Categorization
Clock In / Out
Credit Card Processing
Customizable Reporting
Discount Management
Electronic Payments
Employee Management
Employee Time Tracking
Gift Card System
Inventory Management
Inventory Tracking
Invoice Management
Labor Cost Reporting
Loyalty Program
Multi-Location
Offline Access
Order Entry
Order Management
Order Processing
PCI DSS Compliance
POS
POS Integration
Password Management
Payroll Integration
Permission Management
Receipt Management
Reporting & Statistics
Sales Analytics
Sales Reporting
Sales Tax Management
Sales Tracking
Time Clock
Timesheets
Learn moreCompare App
API
Access Control
Activity Dashboard
Automated Billing
Barcode Scanning
Billing & Invoicing
Cash Management
Categorization
Clock In / Out
Credit Card Processing
Customizable Reporting
Discount Management
Electronic Payments
Employee Management
Employee Time Tracking
Gift Card System
Inventory Management
Inventory Tracking
Invoice Management
Labor Cost Reporting
Loyalty Program
Multi-Location
Offline Access
Order Entry
Order Management
Order Processing
PCI DSS Compliance
POS
POS Integration
Password Management
Payroll Integration
Permission Management
Receipt Management
Reporting & Statistics
Sales Analytics
Sales Reporting
Sales Tax Management
Sales Tracking
Time Clock
Timesheets
Visit WebsiteCompare App
API
Access Control
Activity Dashboard
Automated Billing
Barcode Scanning
Billing & Invoicing
Cash Management
Categorization
Clock In / Out
Credit Card Processing
Customizable Reporting
Discount Management
Electronic Payments
Employee Management
Employee Time Tracking
Gift Card System
Inventory Management
Inventory Tracking
Invoice Management
Labor Cost Reporting
Loyalty Program
Multi-Location
Offline Access
Order Entry
Order Management
Order Processing
PCI DSS Compliance
POS
POS Integration
Password Management
Payroll Integration
Permission Management
Receipt Management
Reporting & Statistics
Sales Analytics
Sales Reporting
Sales Tax Management
Sales Tracking
Time Clock
Timesheets
Visit WebsiteCompare App

Mobile apps

iOS App


719 reviews

Requires iOS 11.0 or later. Compatible with iPad.

Square for Restaurants Feature Reviews

18 reviewers had the following to say about Square for Restaurants's features:

Karen Gee

Advertises as free But takes high % and functions are extra

2020-06-26

It works ok. If you purchase the full upgrades you try in the trial The reality of the free version is woefully inadequate

Pros

The integration to inventory management system and xero and payment system via online store too

Cons

Standard POS functions like end of day closing reports and having different users permissions /access are all part of the upgrade version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Kevin Zimmer

The Obivious choice for Payment processing

2020-01-15

The major benefits we experience are as follow: Payment processing is a breeze, we are able to integrate our system with Quick books seamlessly, the many option for accepting payment means we never miss out on being able to receive payment at any time, Customer service is very helpful and they genuinely care about helping your business succeed and the most important for us is we never have to think about it, it just works.

Pros

Square is very useful for our staff accepting payments on site, at events, Bar Tending and processing catering invoice payments. it is fully integrated with our Quickbooks software for a streamlined process.

Cons

The addition of NFC payments has made my life even better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Harry Ball

Not really for full service restaurants

2020-01-30

No way to start tabs, back end reports are not helpful, occasional payments disappear, not real support set-up, no real-time off site reports available.

Pros

Easy to set up and inexpensive, financed equipment

Cons

Doesn't handle large volume well, back-end reporting lacking, customer support non-existant

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Keyser

Verified Reviewer

Not Ready For Prime Time

2020-01-16

All the good things about Square exist with other systems that lack the bad things. They are new to the restaurant space and they are evolving, but they are not there yet.

Pros

The user interface is clear and simple.

Cons

It takes my bookkeeper far longer to reconcile sales to receivables than ever before, and occasionally we spend hours trying to make sense, on the phone with support personnel who also can’t make sense of the reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: GetApp
Helpful?   Yes   No
Read more
Malecia Bynum

All Things Effective

2020-11-24

My overall experience has been well, I always tend to get either a paper receipt or an email receipt and a survey about my service.

Pros

What I like the most about square processing payments is that it makes it very easy to restore that customer's information such as email, phone number and past transaction history and payments.

Cons

There's nothing that I dislike about the software. I have run into no problems thus far. It is pretty effective.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bryan Gutis

Swipe right material

2019-03-13

Overall ok. Worked most of the time and I like that you can hook up your phone to the little swiping dude. Fix the tipping section at a buyer's checkout stage and you will do wonders. Lower CC fees please.

Pros

Easy to set up a menu and add images, calculate tax, and reports.

Cons

However, the worst thing about this program was the Tipping Section.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Restaurants company, 11-50 employees)

A POS that can keep up with my servers

2019-05-02

LOVE this POS. It’s sleek, modern, and up to date with the rest of the community’s technology.

Pros

Fully customizable menu and layouts that I’m able to update remotely. This keeps travel costs down and software updates minimal.

Cons

Even though it has a great interface, my servers aren’t used to this POS because it’s fairly new and there is a learning curve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
sarah sullivan

Love it!

2019-07-29

Pros

We have worked with them to get certain end of day reports we needed but overall the accessibility to access what you need whether it be item sales per day, hour, category, etc. is really simple.

Cons

At first it was hard for me to gain access to troubleshooting help as a manager because I am not the owner of the company. They seem to have changed protocol lately so now when I call it is no problem. There are constant updates so sometimes there are changes in the system and certain ones we don't like or want. However, I have been able to call and they can talk me through how to change the settings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
donna coty

square

2019-12-11

excellent and not had any breaches yet but always a worry

Pros

easy to use at any restaurant, dont have to carry cash when you are traveling convenient and easy to use

Cons

I am always worried about the security issue with such a mobile device using my information to make payments

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sage Coody

Easy and quick

2020-02-22

Great for my family’s cute little food truck!

Pros

Simple and easy POS for small businesses like the food truck!

Cons

Some connectivity issues, but worked great for the most part.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
michele gay

easy to set up

2020-01-10

Pros

categorizes receipts and customers very well, very easy to use and set up

Cons

finding a place for the hardware/ connection if its not tied to table software

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kiki Phan

iPad transactions

2019-08-08

Pros

Swipe the card and it goes through the POS on the iPad

Cons

The system sometimes crashed. Not sure if it was Square or the server were using.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rochelle W

Saved the small restaurant business

2019-05-23

Works well for small restaurants, especially mobile food trucks.

Pros

It has made it easy for consumers to make purchases with debit and credit card in an era where nobody really uses cash too much.

Cons

Sometimes the square might not be able to read the card that is used to make purchase but if that doesn’t work you can always key in the card number so you don’t miss sale.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Branden Kidd

Not Worth The Time

2020-01-14

When using Square we did not have the best experience and the customer service was not the greatest either they are very rude and do not know how to talk to people with respect.

Pros

Connects straight to banking system, Can use small Tablets and phone to do business

Cons

Fees are larger than most other software systems, money does not deposit directly to bank you have to request that money is sent.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

2/10
Source: Capterra
Helpful?   Yes   No
Read more
Cait Walsh

Review 11 Square for Restaurants

2019-03-12

Pros

I am a customer that has a friend that uses this for her small business.

Cons

I think this software is great - sometimes I have seen people struggle with their cards swiping correctly (could be user error)

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Greg Stowe

Used square for a food trailer.

2020-03-11

Square has been great for our food trailer. Ours came with a card swiper and we purchased the chip reader for less than $50.00.

Pros

Square is easy to use.

Cons

The chip reader does not stay on long enough when not in use, and you have to reconnect to your phone everytime you turn it back on.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jose Hernandez

No cash, no problem!!

2020-02-08

All in all I have had a great experience so far and I’m hoping the deposits being held longer then expected issue gets fixed expeditiously

Pros

so Simple and way easy to use.

Cons

Needs work on clearing deposits in a more timely fashion

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Page

Super easy to use and convenient!

2020-01-07

I enjoy it a lot and will continue to use

Pros

It is so easy to use and is always quick to use, never issues with it!

Cons

The only con is that the fees get a little expensive at times, especially when you manually enter info

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more