Square for Retail vs GoFrugal Comparison

Software's reporting feature, controlling all are the good feature.

Software have all features which required for Retail industry.

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Easy to use.It covers all features required for retail market.

Delivery management should be improved...

Dear Mr Manoharan, We'd just like to thank you for taking the time to write this review. Our team will reach you to understand your feedback on the delivery management process.

User friendly. Cloud-based. Suitable for any size of Retail Business.

while viewing the report you must define specific data otherwise it will take a long time to generate.

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Customizable. Scalable and suitable for every retail or restaurant business. Has version for most verticals

The P&L account is only on the traditional form. Needs to be changed to the modern vertical format.

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

I hate the product design, useless modules retail software, zero customer support, lot of useless notifications, architecture has been copied from SAP

Lot of patch updations, bad margin calculation is wrong, not at all fit for retail franchise operations

Hq is a much needed feature for a retail chain like ours for consolidated figures. Great help in micro management

Mismatch of data between hq and pos Unable to get rid of inactive data hence perfomance issue and long loading

Dear Ms Kalayani, We'd just like to thank you for taking the time to write this review. We feel sad by going through the comments, our team member will reach you and update the plan of action on the feedback shared from your side. Assuring you best of services.

No pros were added to this review

No cons were added to this review

Thanks for your review about GoFrugal Retail software.

Retail easy having excellent features, but HQ having lot of limitations.

HQ features, reports to be improved. Technical support should be required improvements.

Dear Mr Anand Kumar, We'd just like to thank you for taking the time to write this review. We will reach you out and have a direct discussion on the limitations and the reports to be improvised.

Ease of use. Doesn't require training to master. Almost a complete ERP.

Poor support, infact degrading day by day.

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Security is the most important for a retail business and this product has solved the issue for us. Ease to us and they have the best support team. More over, it is cheap.

I dont find one when i compare gofrugal with other software.

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

Support and Upto date Software Update as Per best in industry standard

Report designer should be added in product. It will allow us to design report as per customer required format

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

Features in the software are really lucrative and good for retail but need to improve the GR parts, however I BELIEVE THAT THE DEVELOPER WILL MUST THINK OF IT AND DO THE BEST.

Direct support from the representative . After all ok, but need to think to do more to fasten the online support.

Gofrugal Retail POS is just not an ordinary accounting or POS software. It is a Digital Platform for all kind of Data Management Options. Growth of any business hides in its 'Data' which is securely and efficiently maintained by this software. I always recommend Gofrugal who wants to develop their business.

No cons find yet. (within an experience of 2 years.)

Thanks so much for your feedback! We're really glad that you are enjoying our product and service.

No pros were added to this review

No cons were added to this review

I am using Retail Easy in Hypermarket. Product is great but the support is very bad. Chat support you don't get skilled resource to fix the issues. Local Support rarely you get support, even your account manager dont't respond

There are plenty of features and apps, really helpfull

Service Support System is the most attractive thing when compared to the competitors.Being in retail sector the instant support is very crucial . They have automated the service and ticketing system. Also the centralised hq system gives lot of control on all operation.

Pos application can be faster little more

Dear Mr Najmal, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Also our team will reach you regarding the feedback you have shared about the POS performance.

I like the many solutions that this software has to offer. A lot of the solutions that come along are really great and make the work easy. A lot of the common issues being faced in the FMCG retail sector are already addressed in the software. Also, I would like to appreciate the kind and respectful attitude of all the staff, especially, [SENSITIVE CONTENT HIDDEN]. However, improvements are needed in a lot of areas.

Yes. Definitely. There are a lot of features that can be updated and a lot of other modern features are to be included as well. 1. A lot many offer management scheme exists. But majority of them are useless for HQ customers having central pricing and offer management. As we have multiple outlets, we are unable to work out offers for our customers centrally. Most of the offers can be set only in...

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Thank you for sparing your time and sharing the review. We definitely look into your feedback and work on it

The first benefit one will notice while using this software is its ultra short learning curve with easy to use features and a host of options to choose from. This is just the beginning, pros also include good support from their assure care team and a timely resolution of of the reported issues in most of the cases. There is also an added benefit of development support for any customisation or personalisation requirements. The HQ portal consists of a host of analytics and reporting tools to ease MIS and business intelligence needs.

With all the the benefits and features currently offered I feel there is still scope of improvement by adding up to the existing ones. Many other competitors in this segment of retail ERP is strategically partnering with many a lot of third parties to offer free integration from the ERP end. A similar list of strategic partnerships with Gofrugal is hopefully under development or yet to be developed. Focusing on this area may have a positive impact on customer satisfaction as well as business development.

Dear Soumya, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Yes, we have worked along with the third party payment, CRM integrations, you can get in touch with Ushatirtha Das and discuss on it.

1) Excellent support 24/7 2) customized for over 48 vertical businesses 3) product features are very impressive and provides value for money 4) Gofrugal Team has a very proffesional customer relationship management team 5) Price of the product is worth ROI (return on investment)

Customised for over 48 business vertical

User friendly features.Akmost all kind of reports.

Asking additional payments for basic addons

Thank you for your feedback. Please raise your issues as tickets in myGofrugal app, our team will look into the issue and solve it on priority.

It is very easy to use as even person with minimum knowledge can also learn and work in this software easily. Easy to implement and work.

It works well for small companies and enterprises. Big enterprises need end to end software for complete process. So it will be a drawback.

Manage Stock and reports and inventories

Online Kits preparation for orders and inventory management

User friendly application. Will recommend to others

We need few customised report for our business

Goof features bundled in 1 package, no other sofware provides all features. 24x7 chat & call support is exciting & whatsnow app is really helpful to track our business remotely

Pricing is bit high compared to others but value for money. Annual renewal for amc is looks high but still Ok as we have good support

User friendly & effective for fast billing.

Upgradation takes so much of time for new version.

Dear Mr Arindam Roy, Thanks so much for your feedback! We're really glad that you are enjoying our product and service. Our team has been continuously working on reducing the patch size and the time consumed for patch update. We will definitely look into your feedback and work on it.