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Jay M.
Retail, self-employed
Used daily for 2+ years
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Bang for buck this wins hands down and I recommend it for everyone, no more big expensive machines to carry around
Running a hire company, receiving payments on delivery is required on a daily, the square system is amazing can keep in your pocket and works every time. build quality is important it’s been dropped a few times and still works fine, also charge life is awesome, only needs charging every few months!
Fees, but you get fees with any eftpos option, bonus here is no monthly fee
Steve C.
Religious Institutions, 11-50 employees
Used weekly for 2+ years
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We have used Square to help facilitate receiving CC payments from our "customers" in both our church's coffee shop and book resource center, and it has been great! I would definitely recommend this to any church trying to open a coffee shop or book resource center of their own.
I appreciate how Square has so easily integrated into our church's in-house coffee shop and also our church's book resource center (like a small book store). Square just makes the running of our coffee shop and book resource center so EASY!
The only drawback that I can see is that, in our church, we have a population of individuals who may be unfamiliar with the idea of swiping a credit card through a device attached to an iPad... I can see how the "newness" of this tool might be daunting to some individuals (and thus potentially hinder them from using it), but on the whole, this is a very SMALL concern. So far, the "pros" have FAR outweighed the "cons"!
Chris K.
Retail, 1-10 employees
Used weekly for 2+ years
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Auditing inventory is so easy, you can set alerts to remind you when stock gets low. I can collect money anywhere I am and online. This gets deposited in my bank account within 24 hours usually. The reports are easy for anyone to understand. I can also get a vendor sales report so I can see which of my vendors have the hottest selling items.
I love that I do not need any other applications to manage my payments and inventory. I have everything at my finger tips with this application.
I know some people complain about the service charges. 2.6% plus $.10 per transaction at the time of this review.
Russell W.
Entertainment, 1-10 employees
Used daily for 2+ years
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I utilize Square for Retail anytime that I am selling my merch in the streets. For example, if a customer is not carrying any cash, I simply will let them utilize their credit or debit card to make their purchase on the spot.
The thing that I liked most about this particular software is the fact that it makes it possible for you receive any form of payment no matter where you are. It's simply the epitome of convenience.
There were no cons with this particular software; and I can guarantee you that you would have an extremely hard time finding any as well.
Jessica W.
Used daily for 2+ years
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Its very simple to use and train new employees on. Reports are easy to run and can get most data that you need. Allows you to communicate with customers. They are continuing evolving and adding new features.
Wish there was a way to take a deposit for future orders (placed online or on the phone) so the sales are applied to the date they are picked not the day we take the payment. For advance orders, available pick up times are based on your hours of operations. Wish we could limit that depending on what is being ordered.
Eric S.
Telecommunications, 51-200 employees
Used weekly for 1-2 years
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Its what we needed in a pinch to get sales orders working on the field at events. It worked well for conferences and venues.
It was easy to setup and start using when you need it. You connect it to your phone and use it as a normal POS you would in a store
Support isn't always easy to get a hold of and it wouldn't integrate it with our system. This is more for small business use and not for tracking and reporting on analytics.
Kahlil J.
Wholesale, 1-10 employees
Used daily for 1-2 years
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My overall experience with Square for Retail has been great. Compared to other services it is head and shoulders above the competition and it seems like it will remain this way for the foreseeable future.
Square for Retail adds a professional look to any small business. It helps raise the sales of your business while finding unique ways to reduce costs. It is a highly customizable app that can be tailored to the specific needs of your small business.
The only thing that I dislike is the processing fee payment structure that they offer. It is a bit higher than other platforms, but the convenience and ease-of-use of the platform makes it worth it.
Tammy W.
Retail, 1-10 employees
Used daily for 2+ years
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Square enables me to be able to sell remote without having to add pricey equipment.
We have used Square in our retail location for over 2 years now. We also utilize the system for mobile sales. We love being able to use one system for both. Square doesn't require extensive training and is self explanatory.
I would love to be able to text our customers to broadcast announcements, sales, etc. This is currently not an option which requires us to have additional third party software.
Verified reviewer
Retail, 1-10 employees
Used other for 2+ years
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Overall we are pleased with Square and its features. We would like to see Square integrate better with other platforms.
Square is great for small business it allows the merchant to just pay a fee when a card is swiped rather than a monthly service fee and the percentage charged for swiping a card. They do have an inventory tracking system which is great if that is the only platform you use for inventory. You also get the benefit of free hardware if you choose not to purchase the Square POS system. Square deposits are quick, no holding funds for long periods of time like PayPal. Overall Square is very versatile and we have been very happy with it.
The inventory tracking system is cumbersome and doesn't work nicely with QBO or Shopify. It cannot sync with our Shopify store which ultimately means we have to keep both platforms updated which is a real pain.
Van G.
Automotive, 1-10 employees
Used daily for 2+ years
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Square is great because it is universally recognized and people are comfortable using it to pay now. Overall the setup has been generally easy and straightforward. I'd definitely recommend it to any small business friends.
Super easy to use. Every kind of report that you can want is available.
I wish that the fee was a bit lower. The switch to a blue tooth card reader has been interesting. 1/10 times that I try and connect it takes extra time which is a pain if the customer is there waiting.
Lisa M.
Architecture & Planning, 1-10 employees
Used daily for 2+ years
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again spending my time doing more valuable things lets me grow my business instead of counting tee shirts
This feature is amazing, it takes a little time to set up, but time well invested. I no longer spend my days counting inventory, just look on the system and current count of all products right there.
cant say any cons here. We are a water sports concession. Offering hats, sunscreen, phone dry bags etc
Jerry L.
Computer Hardware, 1-10 employees
Used daily for 2+ years
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Inexpensive to buy! Swipers are free and chip readers are only 49.00. Square is easy to use in store or out of store. Processing fees are the lowest I've found anywhere.
Make sure you use a tablet thats fast. Don't buy a cheap tablet of 30.00. pay upward of 75.00 other wise its very slow.
Lynn K.
Religious Institutions, 1-10 employees
Used weekly for 1-2 years
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Cost and set up were both affordable and easy, plus transactions were never an issue on any device or credit card. The processing fees were very reasonable for our use. The reporting features were very straight forward to implement in our CMS tools.
Nothing!!! Could not find an issue if we wanted to, the hardware and software worked flawlessly.
Kevin K.
Sporting Goods, 1-10 employees
Used daily for less than 6 months
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Amazing solution that just works! Loyalty program is awesome and like everything else, seamless. Honestly was not even planning on keeping the software once a better solution was put in place. This IS the better solution!
I was able to have my website up and running within a day after the design team I hired to build my site were unable to deliver it in over a month's time. Once you have input your products to sell it is a seamless process to get them onto your own website with Weebly.
There is a bit of redundancy when adding new products, but not too bad. Especially once you get the hang of it.
Nathan H.
Alternative Medicine, self-employed
Used daily for 2+ years
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Great. Easy to use with quick payment transfer and straightforward fees.
Easy to implement and can use on multiple devices. Can also accept multiple forms of payment and not restrict clients to only paying cash.
Occasionally have difficulty getting software to connect with internet to process cards and the chip/contactless reader will sometimes not want to connect to the device.
Tin W.
Photography, self-employed
Used daily for 2+ years
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I love that it's so easy to send invoices in just a second! It keeps track of your clients names and client info, services, invoices etc which is such a timesaver! I can look st a glance and know what invoices have been paid and which ones need to send again.
I would love there to be a way to enter services in so you don't have to type it in each time when making an invoice.
Justin N.
Construction, 1-10 employees
Used daily for 1-2 years
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Square has made us more money. We do not have to spend time waiting to be paid anymore. 10/10 recommend.
We love the ease of use for both us and the client. We used to have to wait for payment via check and sometimes we'd have to follow up with clients for months without getting paid. Now when our technicians are wrapped up in the field.. they have the client pay instantly using their mobile phones with card reader. No more waiting for payments!
Square is a great software and clients trust it. There is nothing that is negative about Square. Love it.
Devora F.
Mental Health Care, 5,001-10,000 employees
Used daily for 2+ years
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My overall experience is beyond satisfactory. This software is a mus for any business. Quick and easy to use and works without any glitches.
The software is user friendly, quick and easy. I love their simple and straight forward layout. They literally contributed to my business growing!!!!
I can't think of any negative thing to say, except at the beginning I had some problems that turned out to do with poor internet connection.
Jimmy H.
Food & Beverages, 1-10 employees
Used daily for 2+ years
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I have been happy over-all with square as they seem to be the leader at least in my industry and have used them even longer as a guitar teacher and studio owner.
It is easy to set up and use. It is affordable and the customers never have a problem with it.
I wish they took bitcoin and the square terminal has quite a few quirks that should be worked out before charging that much.
Verified reviewer
Arts and Crafts, self-employed
Used daily for 2+ years
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Its definitely one of my favorite programs or services to use for payment.
One of the easiest payment services I've used in the past few years. Its portable and easy to use and most customers like how fast and easy it is.
I haven't found any issues with the software or the program. Occasionally run into customers who aren't comfortable with using it.
Dianna C.
Used daily for 2+ years
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The cost are amazing and FREE EQUIPMENT can not be beat!
The FREE software and low cost processing fees are GREAT. Money gets deposited FAST and deposited by 1am the next business day. No wait. No hassel.
Customer Service of you need to actually talk to a human is very lacking. They want to communicate by email and as a business some times you need a human right away.
chris u.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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I use it for all my clients who want to pay for my services with a credit card. I have had no issues so far.
I liked the interface of the software. Very user friendly and easy to do transactions with. I also have used the manual entry multiple times with no problem.
I would say the only thing I dislike is the extra charge for instant deposit, that's it. Nothing else stands out to me.
Benjamin H.
Retail, 1-10 employees
Used daily for 2+ years
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Easy to use.
Easy to use! Functional! Minimal time to receive critical business information. Ability to pull up current sales is just seconds behind the transactions at the retail location! Very impressive!
The steps that are showing up at the top of my feed for Square retail. Mobile app is par, much better to use desktop version. iPad and iPhone software make some features inaccessible.
Amanda P.
Retail, self-employed
Used daily for 2+ years
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Square for Retail has helped to ease my business flow by accepting payments, managing inventory and creating daily reports to track sales.
The software is very user friendly. It is excellent for first time users to easily run when starting a small retail store.
I have not found a function that I do not like. There are many areas to explore.
Chad M.
Entertainment, self-employed
Used weekly for 1-2 years
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Great fast point of sale software that does what it does very well.
This software provides the best tools for managing sales on a small scale. It is fast, easy to use,and full featured.
Honestly, this is one of the least expensive options out there but it would be nice to not lose the service charges from our income.