StoreRocket Reviews

Exceptional customer service. Incredibly simple website integration. Easily navigated dashboard. Extensive visual customization. Unique functionalities (e.g. featuring and filtering locations, fine tuning marker drop). On demand Google Sheets sync. Comprehensive analytics.

None. On the one occasion that StoreRocket lacked a desired feature, StoreRocket was so amazing as to add the requested functionality.

Switching from a WordPress plugin that we've used for years, we were very impressed with the performance of StoreRocket. The location and configuration administration is simple and reliable, whereas we had numerous issues with the previous solution that even their support could not consistently help with. Our complete page load times went from 15-25 seconds (ouch!) down to a speedy 4-6 seconds with...

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The team at StoreRocket is small, so we a tiny concerned about sustainability in these uncertain times. It's also a bit of an issue with scalability as they grow. But we've seen absolutely no sign of any issues related to this point. In fact, the company's size can be seen as a Pro, yielding better support as the small staff is passionate about the product.

Thank you so much Kevin! Your kind words and support mean so much to me. Glad to have you as a loyal client and as always, let me know if you need anything! Adriano Founder of StoreRocket

The ability to easily update our store locations as we onboard more locations for our product, and the ability to add custom fields makes it very easy for us to direct customers!

Going into each and ever location to change from visible to invisible is tedious. It also opens up a new tab each time which takes time to load.

This was very simple to implement and it works great. The software architecture seems to be well designed and organized. Almost every feature we've needed/wanted is there, and if it's not it's on the roadmap.

Analytics are good, but not great. You can see a heat map of where the most searches occur, but you cannot export that data.

Ease of use and management of locations and ability to make changes on the fly. Their professionalism and ability to understand the end-user perspective has been phenomenal.

Some features are missing like Holiday Hours (which no one else offers) and Google My Business integration but both are on the road map to be released.

I like the simplicity of the interface to get data loaded, and that it takes care of the geolocation encoding. Also, the ability to define categories is simple, yet powerful. Finally, the ability to customize an integration widget (snippet of code) and drop that onto my web pages is simple and powerful, as well.

There have been a couple of bugs. However, within minutes of contacting support, they were working on the fix, and stayed in contact until it was resolved.

We worked in a fast paced and fluid environment and needed to deploy a store locator map quickly that could harness our existing store management system. Using the very easy API and using the optional configuration delivered us a great user experience in a very short time. The analytics on user interactions were exceedingly valuable to identifying the market. We pushed Store Rocket with the number of hits and searches performed by users without any downside.

The API is excellent however with 300 sites with real-time data we would have liked to have had our own ID added and then being able to be used in the api rather than reading the entire list and locating the store of interest. e.g. getStoreByOurId/31234

Hi Ewen, thank you so much for your kind words! It was a pleasure working with you and I'm very happy that StoreRocket delivered what you needed. Your feedback on the API is very much appreciated and I'll definitely add this new AI endpoint. As always, thank you so much for your feedback and for everything! Adriano Founder of StoreRocket

It's an easy setup. And if you don't understand how something connects - customer service is AMAZING. I mean best in class. If you find someone who isn't amazing, which is highly unlikely, but if you do - just ask to talk to [SENSITIVE CONTENT HIDDEN]... He IS AMAZING; and he will get it done.

it's expensive. like Apple Computers expensive. For what it is, I shouldn't be paying more than $15 a month for this thing.

I can't even begin to express how awesome Store Rocket and the team is. Our company works to aggregate health care data to help patients find better options for care. We came across Store Rocket and were immediately drawn to its beautiful aesthetics and functionality. After playing around with the free trial, we were very impressed with how reliable the software was. We needed Store Rocket to be...

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Nothing, everything worked out perfectly and I am excited to have Store Rocket scale with out website!

From the beginning on, Adrian was outstanding in his service and gave me the opportunity to give him feedback and ask for new features.

There is nothing to not like about this product

It's easy to install. But, I think the best thing about this organization is their client support.

I guess it could be "free for all" but they need to make money somehow.

- Wonderful feature and ease of use - Helpful support from Customer Support at any time of the day/night - Support with troubleshooting on the website - Responsiveness on the website to fit desktop, tablet and mobile size - Google Maps integration

- Absolutely none, we love this product!

It works exactly the way our business needs it to. There are enough customization features to tweak how the software works, and the interface is incredibly user-friendly. The locations load quickly, and the design of the user side is clean and intuitive.

I would only suggest an option to limit search results to countries. Literally, that is the only thing I can think of—everything else has worked perfectly.

The platform has a great, easy to use admin interface, and likely all the features you'd need for a good map. The install is easy and they have created a great design for both desktop and mobile experiences, allowing you to get up and running fast, and knowing it'll work well for your users. Their support team is very prompt and provides detailed answers. I've sent multiple feature requests over a 6-months and have never been disappointed.

Lack of user logins / permission. Their product team is working on this release so this comment may be outed very soon. Their Google Sync feature is a great workaround, if you're trying to allow another department to manage the map information without messing with the embed widget / settings.

Storerocket custom integrated there amazing software on our site. There response time to our request was the best ive ever experienced from a website development company.

There are no changes or dislikes for there software

Ease of use Minimalistic interface Excellent customer support - very responsive Great features & more coming out regularly

Relatively expensive compared with other options on the market but once you start using it you can justify the value for money

If you are in the market for store locator software look no further. StoreRocket is the best in class!! Simple, beautiful and affordable.

No cons. If I had to say one then only that some feature requests don't ship as fast as you'd hope.

The new web portal makes it super easy to work with. That rep is super helpful!

That when you search in a certain area where you have no stores it says 'no stores here' rather than showing the closest next store. I would like it to both say 'not here but your closest store is' or something .

Very easy to use. Set up only need 5 min. I love the Google Sheets Sync function; it makes updating and managing stored data more efficiently.

Customized functions are not enough. Have to enter Custom CSS code to change the font size, colour, weight, and style....

Functionality, User friendly and easy to integrate.

I like everything on the software. I honestly can say anything bad about Store Rocket.

Clean and intuitive user interface with lots of customizations.

It's a fantastic value but I really wish the price would come down.

it maps over excellent, and is easy to use for our costumers- the feedback i'm getting from the field tells me customers love using this store locator.[SENSITIVE CONTENT HIDDEN] has been a huge help, he helped me set this up on our web site.

nothing it was easy to use and nothing bad

Flexibility around automation (Google Sync) and manual assignation of locations, as well as filter and label options.

Takes a little time to get up to speed with the sync options but customer support is excellent.

Very easy to use Very well designed Well thought out set of useful features Responsive and helpful support Clean design Adding new features all the time

Nothing that comes to mind as I'm very happy with it.

- Very easy to use - Lots of solid features - Great customer service

- not many cons - there was just a small period of time were there was an issue with the Google sync