T.M.A.S. Reviews

Ease of use. It was easy to set up and the reports are great!

None. The only thing I didn't like is not knowing about this sooner.

no pressure sales, useful reports and software and helpful support

orientation required to navigate reports, but not problem once session booked

[sensitive content hidden] did a great job of showing me reports and analytics I had no idea about even though I have had the product for over a year.

I had the product for over a year and no one ever showed me the reports that I should have been using all along.

We can actually see data for all of our locations regardless of its a paid entry or not. The accuracy of the counts and ease of use make the implantation a breeze.

There are no cons except they dont install themselves. Its a great product.

The data is crucial to our business and their customer service is great.

The api sometimes fails, but they are always quick to fix.

We use T.M.A.S. to count the number of customers that come in our store every day and can compare that with our daily sales. We also use to count how many customers go to different departments within our store. We also use the real time occupancy, so we know exactly home many customers are in our store in Realtime using the SMS ap. The website is fairly simple to use, and reporting gives a lot of useful information.

I don't really have and issue with this product.

I can see traffic counts. not sure what else to say

software should be intuitive, weather should be integrated so that system can watch for patterns based on weather.

We love how easy it is to install, how efficient it is for our needs and the ease of use. Also, the quality is great. We have had our people counter in our North Lima store since 2016 and it is still working great!

There are really not many cons. There have been a few times that we have issues with the reporting.

I use the reports to get monthly totals for store traffic. We are a powersports dealership, which means our traffic depends on the weather. I love being able to include the weather with the daily traffic.

I really don't have any issues with the TMAS.

Super easy install, and clear numbers in analytics and reporting

Lack of integration with our POS system - and when we did start trying to integrate, the process has stalled.

It's really easy to have the reports made and emailed to me monthly at the end of the month

No, this software does everything we need it to do. Maybe a lifetime license would be nice.

Thanks for your Review Trevor! The lifetime license is unfortunately something we can't do as we need to keep paying salaries to our beloved employees! Anything else we can do, you know where to find us. ;)

The interface and mobile app are great. Easy to use reporting

Hooking it up via hardwire can be troublesome. I wish it hooked up via wifi

Very easy to set-up and to use. Love the phone app to keep track of daily visitation.

Some of the reporting instructions aren't clear. Luckily customer support is awesome.

Love the recommendation, Rickie! :) We'll be in touch to collect your feedback on reporting next, as we're always striving to improve!

Lots of features for exporting data, as well as visual reports that are pre-made that you can use. Very granular if needed.

The initial setup was a little complicated for a single site with two trackers, but after the setup things run smoothly.

Thanks a million Ryan! Happy that you stuck with us after the initial hickups... Anything else we could do, you know where to find us! ;)

It is easy to access and understand. Setup was not difficult at all.

As of this moment it does not integrate with our POS software system but I do know this is a work in progress

Thank you so much for your good words Scott! Good reminder about the POS integration, we'll reach out to all in the conversation again! ;)

It is really easy to use and the real time app lets us see when we are nearing capacity and need to put a temporary hold on guests entering the space

It was slightly awkward to install but we did have very good support to assist us

Thank you so much for your good words!! We work hard to get such results and will be here to help with anything you could need next!

That we can compare year over year, can narrow down to business hours to avoid counting staff coming and going. We can edit data if there's a lot of coming and going that aren't customers.

I wish it was easier to flip between reports. I find I have to go to the dashboard to flip the report to the other location. I wish the retail equation went by business hours as well.

Thank you very much for this review Michelle! We will contact you to investigate on your browsing issue, and can also guide you in using mkt/events! ;)

The door counters once up and running are easy to get the information we need. We only use the door counters to get a number of patrons that use our library for state reports and statistics. The numbers have been consistent and mostly likely accurate to the days business.

The door counters are working well, but when we first installed them it was difficult to set them up with our wireless internet. We use two different wireless systems (one for our patrons and one for staff). The door counters did not always recognize the wireless we were wanting to use. Also, we have to change out the batteries on average every two months. It would be nice if they were solar powered or able to recharge on their own.

Thank you for your comments and contribution Alicia! Changing batteries every 2 months is not the usual so we are having a member of our team contacting you to address this situation.

It does a great job of tracking customer data and the reporting is very helpful.

Integration has been good. Overall I have no complaints.

Many thanks for your kind words! Our customers are the very reason why we do all this!

The reporting options are incredibly detailed and fun to use.

It would be nice to have a few more options on the ap.

Very happy to help you and your organization Laurie! There was a new release of the App since your comment, hope it helped... And we are going to contact you for more detailed feedback on this! ;)

Our library loves the ease of creating reports. We rely on door counts for staffing, programming, and planning for our library. I am also very thankful for the one on one training and offer of ongoing support.

We haven't found anything we are unhappy about at this point.

Thank you for your good words Lisa! We will do our best to maintain the great experience you have had so far. ;)

Cloud based interface and operations. Seamless connectivity from camera counters to cloud platform.

More frequent data download capability (ex 5 min, 1 min intervals in the future)

All of your data is save and can be access

The reporting can be a bit difference to set up

Very easy to set up and the data is instant. The PEARL allows us to get instant data and track traffic patterns based on day and time. It also gives us a sense of what advertising campaigns are driving consumers into our stores.

Need to insure your WIFI signal is strong by the entrance to your store

Despite to have scheduled traffic reports to be e-mailed in daily basis, sometimes upper management requires me to provide them reports to analyze stores traffic and sales, all what I have to do is tap into the SMS portal, there I can find and get all the data in one place, and provide them the information in a timely manner.

None that I can think at this time, however, for the experience I have using this software, I doubt there are any cons.