Talkoot Reviews

Talkoot makes it easy to write, edit and deliver ecom catalog copy at a high volume. It makes it possible for multiple members of a creative team to play critical roles to ensure the copy that is delivered is accurate, well written and free of errors prior to delivery. It also helps in the seamless transition and tracking of copy from the point of order to delivery.

Talkoot has a lot of features that can be difficult for novice users to access.

It's flexible and easy to customize for your own purposes. As a write, I enjoy using it. It's clearly designed for writing, with lots of open space and an uncluttered interface It's a centralized online space for collaboration - ideal for use with lots of remote contractors and clients located on another continent. It's easy to organize all your information and assets in one place. The Talkoot team is very supportive and responsive whenever I have a question.

I would appreciate more drag-and-drop functionality than is currently available. The spellcheck tends to be a little buggy (from what I've heard, this is an issue they are actively working on).

Using Talkoot for eComm project management removes a lot of strain from the process as well as client-back-and forth. The tracking features, search features, and overall capabilities offer many valuable solutions for the workflow.

Speed is the main issue in Talkoot. Often times it's easier to work from a separate doc than the in the software itself. It's often difficult to find what's needed, partially due to how granular the search functions are. Overall, if the platform was more user-friendly, intuitive, and most importantly fast, it would be extremely valuable. Right now too much onus is on the users to be experts rather than roleplayers.

Hi Anthony, thanks for taking the time to write this. We're happy to hear that Talkoot has helped with client back and forth and the overall workflow! I'm sorry to hear that there have been issues with speed & usability. Speed is something we're always focused on improving, and our most recent release included some significant performance enhancements. We really value offering the best support possible and have reached out directly to offer additional training in Talkoot. Please don't hesitate to reach out to me with any questions or issues that come up in the future we're happy to help! -Erin

Catalog organization and content management is the key benefit of this tool. It has cut down our copy production time mainly in the reduction of time it takes to organize information, write consistent copy and send iterations back and forth to clients.

Currently no access to Amazon to upload content, but I think something is on the way.

Hi Carly, It's wonderful to hear that Talkoot has helped with organization & saved time for you and your team! You are correct that an Amazon integration is on the way, and we'll keep you posted on progress there. Thanks for the kind words! Erin

I was project-managing in the Excel days and can't even imagine working that way at the volume Thread operates today. The Talkoot interface is intuitive, so our writers can concentrate on the writing and not on the software. And the more advanced features behind the scenes help our PMs keep everything moving along smoothly. The data integration with client systems is dreamy.

I'm not in love with the spell-check function, but in the scheme of things that's a very small quibble.

don't know what to say, it is ok... there is nothing I particularly like about it to be honest.

loading times could be better, and a "tile view" in order to select multiple products that should get the same comments would be helpful... also the option to "group" items to show that they belong together. The search functionality isn't the most intuitive when you only use it every 6 months...

Hi Katrin, Really like the idea to add a multi-model select and groupings to the approval page! We're also always happy to provide refresher trainings after you've been out of the system for a while, please don't hesitate to reach out if you feel that would be helpful to the team.

Support team is absolutely fantastic, they go above and beyond to make sure you can do what you need to do

Very customizable, but that can also lead to confusion unless you have support walk you through certain processes

Thank you so much for the kind words Edmond, we have loved working with you!

Talkoot is very user friendly. I like how efficient it is and I can get my work done quickly.

It seems sometimes my team does not get updates when I have make edits, which can sometimes be confusing if I do not let them know.

Hi Lauren, glad to hear that Talkoot has helped with efficiency! Expanding the existing notification system is on our roadmap as a priority to tackle soon. Thanks!

Talkoot is easy to use and fairly intuitive.

When you “select all” it selects every SKU on every page. There is no option to select all on just the page you are on, which means you have to manually select each individual SKU in order to send them to your editor. When you look at the auto generated info, it does not list everything. It makes it look like that item only has a few tech specs but if you go to the web page for that item you will see a load more specs that Talkoot just hasn’t generated. You can’t click at URL you have to highlight it, copy, and paste in your browser, or highlight it and right click to search it on the web.

Hi Holly, so glad that you have found Talkoot to be intuitive and easy to use. There should be ways to select batches of models without going one by one we'll reach out separately to assist!

Easy to use and understand, clean design.

Perhaps a bit slow at times. Resolution on images is low, no zooming feature.

Lisa, Thanks for the review and feedback, we appreciate it!

Well-designed UX/UI. All information is clear.

The loading speed becomes slow in certain period.

Hi Iris, thank you so much for the kind words!

It’s easy to use and can be used by anyone!!

It lags sometimes but it works well otherwise!

Hi Brett, so happy to read this! Thanks for the review, we love to know that Talkoot has been easy for the whole team.

It's basically essential in my day to day. It's pretty easy to use and contains a ton of information that I need for my projects.

The only thing I don't like is that the filters work pretty slow, so I barely use them.

Hi Blanca, Thank you for the review! Great to hear that Talkoot has helped in your day to day. And thanks for the feedback on filter speed we will be sure to pass this info along to the development team.

Easy to find product copy i need and the ability to filter on anything makes it easy to use

For my specifically, the consumer facing name isn't available in Talkoot but I can find it in our other system

Hi Meghan, Happy to hear Talkoot has been easy to use! The Consumer Facing Name should be available under the field titled 'Model Name Consumer Facing', but please feel free to reach out if you're still having any issues finding it. - Erin

Easy to enter content and spell check content.

Had some issues with down time, other than that easy to work with.

Thank you Sandra! Happy to hear Talkoot has been helpful for content creation.

Easy to use, customer service team excellent!

The amount of reminder emails! Would have been great to have a record of previous submissions easily accessible - perhaps this exists and I don't know about it!

Hi Daniel, We love the suggestion for a link to your previously submitted feedback we'll pass that along! Thanks for the review, and so happy to hear you've had a good experience with the customer service team!

They are willing to work with you. If there are any issues they are happy to discuss and figure out a solution together. The software is overall pretty easy to use.

Writing in general can be a little immature. Software can be hard to find/ go back to old copies. Would be nice if they separated it by [SENSITIVE CONTENT] (or as we call it [SENSITIVE CONTENT])

Hi Rebecca, Thanks for the review! It's great to hear that you've found the system and the team easy to work with.

Easy to write and author content. Basic customization is good.

Complex integrations needed by development team could be managed better

Thanks for the feedback. Integrations can indeed get complex and we are always looking for ways to improve our processes. We're glad to hear writing content has been easy for the team!

How easy it was for the agency and our brand to collaborate, make edits and push content live.

There were a very few times that the edits got lost. Added more time to the process. Doesn't happen often.

Thanks so much for taking the time to write this! We are so happy to hear that Talkoot has made your life a bit easier.

Easy to use, reliable, and helpful! Never had any problems using Talkoot.

User interface could be improved for a more modern visual feel

Hi Tim, Thank you for the kind words and feedback!

Ease of use and simple to read and naviagte

Would be great to have sections to give specific feedback on content

Hi Darryl, thanks for the review and the feedback! Adding comments to specific pieces of copy from the approval space is something we'd love to add in the future.

Talkoot's ability to organize and deliver a large volume of written deliverables is impressive.

The software can be slow at times. I don't like looking at that spinning loading icon when I'm trying to work quickly.

Easy to use Gives many information Simlpe

It takes too long loading a product....

Hi Maria, Thanks for taking the time to leave a review, and I'm sorry to hear you have had issues with speed. I have reached out separately with a few options for speeding things up. Do let us know if you continue to have issues.

Talkoot makes writing copy for huge catalogs with hundreds of products simple.

Uploading excel files into talkoot is really nitpicky.

Great to hear that Talkoot has helped with your large volume projects! Thanks so much for the review.

Easy handover from Freelancer to Ecommerce department (end user) to implement onto website

Copy and paste feature from within the software is

Hi Chris, So glad to hear that Talkoot has saved time and made content production easier for you. Thanks!