What is Text4Service?Text4Service is a cloud-based in-seat ordering solution that allows hotels, resorts, & stadiums to provide guests with the tools to order food, beverages, and services from mobile devices. Users can utilize the QR code scanner to access digital menus and track the status of orders in real time.
Text4Service enables employees to view client orders with details including location, order number, item quantity, and more. Businesses can respond to customer queries via messaging or in-app voice calls, with the aim of improving communication and overall guest experience. Managers can receive automatic notifications on late orders and generate performance reports to evaluate service benchmarks.
Text4Service helps enterprises configure system settings to change menu layouts and design, as well as add necessities or housekeeping requests to the platform. It lets customers select suitable modes of payment, view order summaries, and add critical notes before processing orders. Businesses can also categorize orders using multiple colors and assign received order requests to multiple catering staff.