Thr!ve POS Features

Thr!ve POS

Pizza restaurant & delivery POS system

3.46/5 (12 reviews)

Thr!ve POS Feature Summary

  • Order entry
  • Order customization
  • Coupon management
  • Electronic receipts
  • Signature capture
  • Order routing
  • Customer database
  • Reordering
  • Customer notes & alerts
  • Email order confirmations
  • Customer segmentation
  • Delivery management
  • Advanced caller identification
  • Address auto-complete
  • Dispatch screen color-coding
  • Late delivery alerts
  • Pop-up reminders
  • Driver location tracking
  • Performance reports
  • Table & bar service
  • Floorplan management
  • Restroom check alerts
  • Check splitting
  • Shift closing
  • Reporting & analytics
  • Employee management
  • Time clock
  • Payroll & tip reporting
  • Real-time alerts
  • Staff scheduling
  • Internal messaging
  • Employee availability tracking
  • Budgeting & forecasting
  • Violation tracking
  • Bank deposit reconciliation
  • Inventory management
  • Ingredients tracking
  • Purchasing & receiving
  • Online ordering
  • Customizable branding
  • Payment processing
  • Gift card programs
  • Loyalty schemes
  • Offline mode
  • POS
  • Time clock integration

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Loyalty Program (85 other apps)
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Order Management (69 other apps)
POS (128 other apps)
Reminders (66 other apps)
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Competitor Feature Comparison

Mobile apps

iOS App


0 reviews

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Requires iOS 8.0 or later. Compatible with iPad.

Thr!ve POS Feature Reviews

11 reviewers had the following to say about Thr!ve POS's features:

greg shope

Worst business decision I ever made

2018-10-16

Run away and find an updated system with better service and doesn't use an antiquated operating system like Linux. Sales, Service, and upper management are horrible.

Pros

Nothing. I have nothing good to say about this product and have multiple emails and documents to back up my review.

Cons

Has malfunctioned on basic levels of math with credit cards and processing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Glenn Scott

Thrive POS

2019-08-08

The software makes training new employees easier and faster that the old days of Vitalink.

Pros

Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.

Cons

We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Granbury Solutions


Hi there Glenn! We are so glad you took the time to rate our system. Thanks to your feedback, we've taken note of areas where we can improve. When we set out to create a user-friendly, scalable, and functional point-of-sale system we knew that it would be as challenging as running a marathon wearing scuba flippers. Even so, we are committed to resolving the specific issues you reported and will be in touch soon.

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Alan white

Thrive POS

2019-08-08

I would recommend Thrive POS to anyone opening an independent pizza shop.

Pros

Great Delivery program, online ordering platform, and it's easy to train new employees on how to use it.

Cons

There are constantly issues that take too long to resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Granbury Solutions


Hello there, Alan. First, thank you for your thoughtful comments! At THR!VE, we take feedback from customers very seriously. While we take great pride in our advanced point-of-sale system, we understand that everything can be improved. Except for duct tape, which is magic and deserves its own holiday. Rest assured we take your input to heart and are working hard every day to improve resolution times. In the meantime, feel free to reach out to your account manager, Jacob, if you need anything else. jestrello@thrivepos.com

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Daniel Sullivan

For a Small Business That Needs POS, This is Great

2019-03-07

Small business with mobile orders?

Pros

My little brother has a small pizza joint, and I asked him about a month ago to show me how he has been running all the POS. The answer?

Cons

I admit that I could not dive into the app/software with ease on my first try. It's not my actual business, but I still thought I should be able to intuitively investigate the pros and cons of the application. I could not. So... the ease of use seems to be lacking. But overall quality for small-business users seems to be very effective.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

There are some specific limitations of this POS that can make or break it

2018-05-10

Pros

This software supports 3rd-party integrations for online ordering, making it an essential business tool.

Cons

There are some limitations regarding taxes and integrated orders that cause frustration and inaccuracies in reporting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Craig Mueller

Great for our needs

2019-08-03

Pretty seamless.

Pros

Fits our industry like a glove - allows us to integrate POS, online services, and marketing in one product.

Cons

Occasional software oddities between updates - usually fixed by a responsive customer support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Granbury Solutions


Thank you, Craig, for the great review! At THR!VE, we believe in three things: effective technology, stellar customer support, and affordability. We also think that pizza should be its own food group, but we are split on the question of anchovies and pineapple as toppings. One thing we do agree on though is that we are here to help you stand out from the crowd.

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Dan T

Overpriced. Horrible product.

2019-02-12

Thank god we didn’t implement this “pos” in all of our stores.

Pros

Nothing positive about this product software and service.

Cons

Scam artists. Always crashes. Wireless and wired printer always lost. Lied about the service provided and what’s included.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve Runyan

Overall great product and great customer service

2017-07-13

Ease of use

Pros

Ease of use, user friendly and able to change items is a breeze and overall customer service is outstanding

Cons

Only thing I would change is possibly some different icons

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Kelly Knudson

Great product.

2017-07-13

Pros

Call center is great for a 1 number system

Cons

If you send in a support ticket they don't always let you know when they fixed the problem. Not a lot I can say in the negative about this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Charles Franzone

Run from this company

2019-08-22

The trainer left us high and dry to fend for ourselves with the system.

Pros

Not much after getting off to such a bad start with trainer.

Cons

The software had none of what we sent to have on our system

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from Granbury Solutions


We sincerely apologize that this negative install situation slipped through the cracks. The Thrive representative who managed your installation and training is no longer with our organization, and we again apologize that we were not aware enough of how much of an impact this had on you and your business. We are diligently researching the records we have on your account, and we would love the opportunity to make this right.
We know how much dedication it requires to run your restaurant, and we always want to contribute to your success. A Thrive representative will be contacting you this week, so please be on the lookout for those follow-up calls and emails. Thank you for leaving a review with such honest feedback - and bringing this to our attention, ultimately helping us be better for you and all of our customers.

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Lori Smith

It is a very reliable solutions program that helps us out in many ways.

2014-12-24

Pros

Its very easy to use and very dependable.

Cons

There is nothing at all that we dislike about this product.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Thr!ve POS

Just to use it and look for free updates often and apply them.

Source: Software Advice
Helpful?   Yes   No
Read more