Thrive Pricing Plan & Cost Guide

Thrive

Pizza restaurant & delivery POS system

3.58/5 (13 reviews)

Thrive Pricing

Starting from: $149.00/month

Pricing model: Subscription

From $149/month.

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Thrive Pricing Reviews

Pros
  • Ease of use, user friendly and able to change items is a breeze and overall customer service is outstanding.Steve R.Read the full review
  • Overall very excellent piece of software that suits our needs perfectly.Jake C.Read the full review
  • It is a very reliable solutions program that helps us out in many ways.Lori S.Read the full review
Cons
67%
recommended this to a friend or a colleague

2 reviewers had the following to say about Thrive's pricing:

Kelly K.

Great product.

Used daily for 2+ years
Reviewed 2017-07-13
Review Source: Capterra

Pros
Easy to train your employee's to use. Helps control labor cost. Call center is great for a 1 number system

Cons
If you send in a support ticket they don't always let you know when they fixed the problem. Not a lot I can say in the negative about this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Glenn S.

Thrive POS

Used daily for 1-2 years
Reviewed 2019-08-08
Review Source: Capterra

The business problems we are solving is getting the reports that we need to make informed decisions on our business. The software makes training new employees easier and faster that the old days of Vitalink. We still need priorities to be made on solving the reporting issues I described before. And selling Add-on products that work properly.

Pros
Compared to what we were using, this software allowed us to do reporting we couldn't do before, and it is easy to teach new users to operate quickly.

Cons
Reporting is inaccurate, Daily summary report - numbers do not add up correctly and Thrive has not been able to explain how the numbers are calculated. Payroll reports- hours not reporting accurately causing us to overpay employees at times and employee confidence of being paid correctly has diminished. Tax Summary report - not reporting accurate numbers which has caused us major problems with under reporting taxes due resulting in penalties from the State. Time slips - the print outs when an employee clocks out sometimes prints there entire shift was in Overtime when it wasn't...printing error. Once again employee confidence is low on whether they are being paid accurately. Updates have not corrected this issue. We also would like the add-on software to work correctly: 1- Thrive online-order fail rate over 55%, please correct this so we can use it instead of 3rd party software. 2- Inventory software doesn't work either

Response from Granbury Solutions


Hi there Glenn! We are so glad you took the time to rate our system. Thanks to your feedback, we've taken note of areas where we can improve. When we set out to create a user-friendly, scalable, and functional point-of-sale system we knew that it would be as challenging as running a marathon wearing scuba flippers. Even so, we are committed to resolving the specific issues you reported and will be in touch soon.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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