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Toast POS Comparison

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Overview

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

165

54

20

6

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces.
The best part of using Toast is the fact that you can check in from any mobile device to gain access to all of restaurants core information. The UI is also very user friendly.
Synchronization is almost immediate and we have seen a huge increase in online ordering already. The self service kiosk was easy to setup and has a great look and feel.

Cons

Their technical support is AWFUL. Every time we have a major support issue- now only does it take them DAYS to respond via email, but they almost always find a way to deflect the blame.
Before that, I worked in the industry for another decade. Ask ten restaurants what they think of Toast, and 9 of them will tell you how awful they are.
Install was Worst Experience in my 45 years in this business.
  • Vendor responds to reviews
  • Last review8 days ago

Key features

  • Total features18
  • API
  • Activity Dashboard
  • Automatic Notifications
  • Contact Database
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Inventory Tracking
  • Loyalty Program
  • Order Entry
  • POS
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Role-Based Permissions
  • Status Reporting
  • Third Party Integration

Integrations

  • Total integrations14
  • 7shifts
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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