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Toast POS vs Epicor Retail Solutions Comparison

Overview

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

Fully Hosted, Cloud-Based Solutions or on prem- Epicor delivers retail management solutions for retail businesses of all...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

165

55

20

8

21

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

4.5

(4)

5

4

3

2

1

2

2

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces.
The best part of using Toast is the fact that you can check in from any mobile device to gain access to all of restaurants core information. The UI is also very user friendly.
The online ordering, gift cards and rewards has made an impact on our business. They also back up their product with solid customer support.

Pros

Not enoughreviews yet

Cons

Their technical support is AWFUL. Every time we have a major support issue- now only does it take them DAYS to respond via email, but they almost always find a way to deflect the blame.
Before that, I worked in the industry for another decade. Ask ten restaurants what they think of Toast, and 9 of them will tell you how awful they are.
Install was Worst Experience in my 45 years in this business.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features18
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Applications Management
  • Automatic Notifications
  • Barcode Scanning
  • Claims Management
  • Commission Management
  • Contact Database
  • Credit Card Processing
  • Customer Experience Management
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Order Entry
  • PCI DSS Compliance
  • POS
  • Promotions Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • Role-Based Permissions
  • Sales Tracking
  • Status Reporting
  • Third Party Integration
  • eCommerce Integration
  • Total features28
  • ACH Payment Processing
  • API
  • Activity Dashboard
  • Applications Management
  • Automatic Notifications
  • Barcode Scanning
  • Claims Management
  • Commission Management
  • Contact Database
  • Credit Card Processing
  • Customer Experience Management
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Gift Card System
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Order Entry
  • PCI DSS Compliance
  • POS
  • Promotions Management
  • Purchase Order Management
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Retail Inventory Management
  • Returns Management
  • Rewards Management
  • Role-Based Permissions
  • Sales Tracking
  • Status Reporting
  • Third Party Integration
  • eCommerce Integration

Integrations

  • Total integrations16
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations1
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Toast POS vs. Epicor Retail Solutions

See how Toast POS and Epicor Retail Solutions stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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