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Toast POS vs PointOS Comparison

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Overview

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

PointOS is a point of sale solution that helps restaurants manage operations, inventory management, and customers. The platform...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$100.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$39.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

165

54

20

6

19

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

3.6

(54)

5

4

3

2

1

17

16

9

6

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

Pros

It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces.
The best part of using Toast is the fact that you can check in from any mobile device to gain access to all of restaurants core information. The UI is also very user friendly.
The online ordering, gift cards and rewards has made an impact on our business. They also back up their product with solid customer support.

Pros

This app is fantastic to support your restaurant sales and also will provide great visibility with its dashboard/reporting engine.
Overall, for a business just starting out, it was a great solution and your tech support was always really amazing.
This is the best software I have found for my bar at any price. Customers love the integrated music, and it makes checking id's really easy.

Cons

Their technical support is AWFUL. Every time we have a major support issue- now only does it take them DAYS to respond via email, but they almost always find a way to deflect the blame.
Before that, I worked in the industry for another decade. Ask ten restaurants what they think of Toast, and 9 of them will tell you how awful they are.
Install was Worst Experience in my 45 years in this business.

Cons

Support is expensive and required which was a terrible point. So terrible, in fact, that I will never recommend this software to any other company I represent again.
Customer support is horrible. When I signed in for this software.
They are just horrible when it comes to customer service.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 days ago

Key features

  • Total features18
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Appointment Management
  • Automated Sales
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Generation
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • CRM Integration
  • Caller ID
  • Cash Flow Management
  • Cash Management
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Document Imaging
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Employee Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Multiple User Accounts
  • Order Entry
  • Order Management
  • POS
  • POS Integration
  • Promotions Management
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Returns Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Status Reporting
  • Third Party Integration
  • Time Clock
  • Total features35
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Appointment Management
  • Automated Sales
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Generation
  • Barcode Scanning
  • Barcode Support
  • Billing & Invoicing
  • CRM Integration
  • Caller ID
  • Cash Flow Management
  • Cash Management
  • Contact Database
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Data Import/Export
  • Discount Management
  • Document Imaging
  • Electronic Payments
  • Email Alerts
  • Email Integration
  • Email Invitations & Reminders
  • Employee Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Multi-Location
  • Multiple User Accounts
  • Order Entry
  • Order Management
  • POS
  • POS Integration
  • Promotions Management
  • QuickBooks Integration
  • Real Time Monitoring
  • Real Time Reporting
  • Returns Management
  • Role-Based Permissions
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
  • Status Reporting
  • Third Party Integration
  • Time Clock

Integrations

  • Total integrations14
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrationsN/A
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Toast POS vs. PointOS

See how Toast POS and PointOS stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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