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Toast POS vs Skytab POS Comparison

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Overview

Category Leaders

Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational costs...

SkyTab is a complete Point of Sale (POS) and restaurant management platform designed exclusively for the food and beverage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

29.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

515

5

4

3

2

1

310

104

39

15

47

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

4.7

60

5

4

3

2

1

52

3

2

1

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

Love the software and so does our staff. Expansion options were a major consideration as we have more takeout locations opening so this was a winning solution for us.
What I liked about Toast was how easy the integration was for our management team and staff. I would highly recommend.
Toast is a very easy and user friendly way to order food for our office. I like how straightforward the steps are on the app to order.

Pros

It’s been an awesome experience and would definitely recommend it to anyone looking to make their business better.
The entire process was wonderful the staff outstanding. Sensitive content hidden], is phenomenal with follow-up and the tech was on-time for the install.
Our staff caught on quickly to the program and are loving the handhelds. This was a win win for us.

Cons

I've been trying to set up online ordering for weeks now. It's been counting a lot of problems because of the basic lack of customer support.
The worst was the display screen and the use of it on the line.
Toast's NEW online ordering has a complicated drop down menu that causes guests to struggle.

Cons

Everything absolutely everything. I hate how long it takes to cash a customer out I hate the process of putting in an order I hate that orders disappear I hate everything down to the size of the font.
Maybe just the split tickets is a little confusing.
I emailed back and never got a response from Candice. I called back and several times an still have yet to receive the label that's been requested since May and they refuse to refund my money.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features75
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Restaurants
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Purchase Order Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Website Personalization
  • eCommerce Management
  • Total features70
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Bar Tab Management
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Clock In/Out
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Management
  • Customizable Branding
  • Customizable Categories
  • Customizable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Delivery Tracking
  • Discount Management
  • Dynamic Pricing
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Food Trucks
  • For Restaurants
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Kitchen/Menu Management
  • Labor Cost Reporting
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Performance Metrics
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Purchase Order Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Receipt Management
  • Recipe Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Social Promotion
  • Split Checks
  • Status Tracking
  • Stock Management
  • Table Management
  • Third-Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Website Personalization
  • eCommerce Management

Integrations

  • Total integrations67
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net
  • Total integrations7
  • Adobe Commerce
  • DoorDash
  • Google Analytics 360
  • Google Calendar
  • Google Maps
  • Mailchimp
  • Meta for Business
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Stripe
  • Twilio
  • Wix
  • WooCommerce
  • WordPress
  • Worldpay
  • Xero
  • Zapier
  • authorize.net

User reviews that mention these apps

MG
AvatarImg

Maria G.

Food & Beverages, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

Stay off Toast

Reviewed 2 years ago

Lost money

Pros

POS system extremely expensive systems

Cons

Customer service is the worst ever! So dissatisfied with this service

SL
AvatarImg

Shannen L.

Restaurants, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

Customer service is terrible!

Reviewed 3 years ago
Pros

This is the hardest to use POS and more than that the customer service is the worst!

Cons

Customer service is the worst. POS is clunky

CS
AvatarImg

Charles S.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Great for food industry

Reviewed 5 years ago
Pros

Love that this POS is tailored for the food industry. All of the features are spot-on for what we need.

Cons

Toast POS isn't directly useable with our accounting software.

DR
AvatarImg

Diane R.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

One of the better POS systems

Reviewed 5 years ago

Overall the Toast program is on the best that I have used. I would recommend it. Not a big fan of the tech side due to lengthy wait times for repairs.

Pros

It is very easy to use the POS and train employees on. I love the ipad functionality of it. There is training online for the POS.

Cons

It has many features that I need to learn more about. We have one system down and it has been 2 weeks now due to waiting on the tech team.

RT
AvatarImg

Rochelle T.

Marketing and Advertising, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

My Experience With Toast POS

Reviewed 4 months ago

Very good! In all my years that I worked as a server, Toast POS was by far my favorite POS system.

Pros

I loved how easy the POS system was to operate and all the additional features Toast has compared to other POS systems. Also, the handheld tablets make service 100% more efficient.

Cons

One big complaint I can remember is that when customers would use gift cards, and the gift card wouldn't fully cover the balance, the tip percentage would only reflect the balance that was left on the bill, and not the subtotal before the gift card was applied. This would result in very low tip percentages sometimes because most customers do not understand this.

Vendor response

Hi Rochelle, thank you for sharing this feedback. We'll be sure to pass this along to our team.

BB
AvatarImg

Bob B.

Restaurants, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Toast POS logo

Toast POS

Good POS poor support and accounting support

Reviewed a year ago

The POS works great until it doesn’t. Level support barely better than experienced users and that’s not 100%. Level 2 is much better but almost impossible to engage with them. Accounting information and support very poor close to non existent other than reporting.

Pros

Order POS is pretty straight forward and works well.

Cons

Support is weak. Financial and backend support and information is very weak.

Vendor response

Hi Bob, thank you for your review. We appreciate you taking the time to share feedback and will pass it along to our team.

PP
AvatarImg

Philip P.

Food & Beverages, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Simple, Easy and Make a small business look large

Reviewed a year ago

This Tablet system is Il easy to use and install. Low maintenance cost and literally is plug and play. Customer support is easy to access and quick to support our needs.

Pros

The ever evolving addition of modules and ease of use. Simplifies our line operations and enables us to offer a loyalty program and gift cards that a small business would be challenged to offer on our own

Cons

Toast is the simplest POS system I have ever used.

AR
AvatarImg

Verified reviewer

Restaurants, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Toast POS logo

Toast POS

TOAT POS Review

Reviewed a year ago
Pros

Toast is a light weight tablet pos system that is fairly easy to implement and support. Its a smaller less encumbered system than Aloha POS which we used previously. That said its not as full featured when it come to multi location management as Aloha POS.

Cons

The support on Toast is the largest issue we had. Each time you have an issue you have to start with square one at support. They dont offer account reps or any such services even with the initial roll out.

Vendor response

Hi there, Thanks for your review! We appreciate your feedback on our customer support. If you haven't already, please join our customer community at community.toasttab.com to connect with other restaurant leaders for support with Toast or insight on growing. Hope to see you there.

AE
AvatarImg

Ashley E.

Accounting, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Toasts to Toast

Reviewed 5 months ago
Pros

Toast is the easies POS to use from front end to back end. They are the most compatible POS company for restaurants that I've had the experience working with.

Cons

Toast is growing fast and does seem to make some changes before doing any user research to see how the changes will affect the users who interact with it most. I'm happy to see them grow, but don't lose the user friendliness we all know and love!

Vendor response

Hi Ashley, thanks for taking the time to share your experience using Toast! We encourage you to join our online community at Community.toasttab.com to connect with other restaurant leaders. Hope to see you there!

AY
AvatarImg

Andrea Y.

Restaurants, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Toast is easy to use!!

Reviewed 6 months ago
Pros

We do not currently use the POS system for this client. I do, however, have other clients that use Toast POS and really like the ease of use.

Cons

I wish there were a few more options. Also, there are a few things that have been discontinued that I used to use--Progressive Discipline

Vendor response

Thanks for the 5-star review! We're thrilled to know we're meeting your needs as a system.

TV
AvatarImg

Tammy V.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Four Mile Pig Overview For Toast

Reviewed 10 months ago

We love toast POS for our restaurant.

Pros

We love how easy toast is to use in our restaurant. Its easy to navigate.

Cons

I least like that in the catering/events that a client cannot pay a deposit with a credit card.

Vendor response

Hi Tammy! Carrisa here with Toast. Thank you for leaving us a review and sharing your experience using Toast. If you haven't already, we encourage you to join us at community.toasttab.com to connect with other industry leaders.

CJ
AvatarImg

Chet J.

Restaurants, 11-50 employees

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

Whoever made this has never worked in a restaurant before.

Reviewed 7 years ago

Do not ever, ever, ever buy Toast POS

Pros

No pros were added to this review

Cons

It takes 18 steps to do anything. On a busy Saturday night, spending a lot of time at the computer is the last thing you should be doing. Good luck getting anything done quick on this pos. Closing your drawer at the end of the night is a miserable experience as well. The sales reps make it look easy because that's what they're paid to do. Don't be fooled.

WK
AvatarImg

Wendy K.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Essential

Reviewed 2 years ago

The best pos out there for all restaurants.

Pros

Toast offers all the tools we need as a business. We initially adopted to get away from our legacy system that did not offer affordable POS option with cloud-based services at the time. Toast makes it easy for me to manage all three of my locations.

Cons

There are a few glitches in the system that could be fixed faster. They generally do update and fix quickly but some things take away as they gather user feedback. Also, it would be nice to enterprise our menu management for multi-locations.

CB
AvatarImg

Chris B.

Restaurants, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Toast Review

Reviewed 9 months ago

Smooth install. Easy to use.. Accurate information

Pros

POS ease or use. Accurate payment and reporting systems.

Cons

Extra, unnecessary features for our needs

Vendor response

Hi Chris, wow, thanks for the 5-star review. We're grateful to have you as a restaurant partner. If you haven't already, join our Toast Community at https://community.toasttab.com/ to connect with other restaurant leaders. - Carrisa

DB
AvatarImg

Daniel B.

Food & Beverages, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Toast POS logo

Toast POS

steer clear

Reviewed 2 years ago

Steer clear of this company. I have 18 units using Toast and I am having to go through the painful process of switching to a new POS system because their service and support is non existent. Their staff is to inept too even onboard new locations.

Pros

The same as all other POS systems, nothing special

Cons

Service and support is non-existent and staff is inept

MG
AvatarImg

Michael G.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Mom n pop restaurant

Reviewed a year ago
Pros

Great pos for anyone to use!! Endless features & reporting.

Cons

Once install was complete & initial live day was done, getting someone to help with any concerns is a little disappointing compared to how everything else has gone.

PG
AvatarImg

Pamela G.

Restaurants, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Gft

Reviewed a year ago

I have had a wonderful experience with the system and with the staff in all departments

Pros

The ease of use of the POS, the reports, payroll

Cons

There was nothing really I didn’t like I guess if I had to choose it would be the ability to contact the tax area of toast

PS
AvatarImg

Patrick S.

Food & Beverages, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Best investment we made so far.

Reviewed a year ago

Love this POS System. Would highly recommend it to others.

Pros

It is an all in one POS System with many great features. I was skeptical at first and hesitant on investing in this product. Customer service explained it to me very thoroughly and I was sold on all the features. So very glad I went with this choice. They listen to the customers and accommodate our needs on additional features and so forth.

Cons

I haven't found any yet. Once I figured out how to navigate the system it was very easy. I was over thinking at first.

RS
AvatarImg

Rebecca S.

Consumer Goods, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Easy to use software for restaurants

Reviewed 2 years ago

Wonderful experience using TOAST pos system for online orders in NYC

Pros

Minimal fees, allows customers to reach you and order from you directly

Cons

Some fees but minimal. Not many cons, occasional issues but great customer service

AR
AvatarImg

Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

One of the most intuitive POS systems I have encountered

Reviewed 5 years ago

When I began using Toast there was fear of a learning curve however I immediately adapted to it as it seemingly was designed by the professionals in the industry who use it. Everything is where it needs to be and it is incredibly easy to train new employees on the system even without previous experience working with a POS system.

Pros

Very intuitive user interface Incredibly easy to pick up and go with previous POS system knowledge Very responsive clicks Great organization tools for menu options Split check function is much easier to use than other systems Credit card transaction time is very fast

Cons

Training entire staff over to a new POS Other than the cost of training and time for adaptation there is no reason this POS should not be ranked alongside the industry standards like Aloha and Micros

Vendor response

Hi there, Jasmine from Toast here. It¿s great to hear that Toast is helping your restaurant become more efficient and that it is easy to use and integrate into your restaurant. We are glad some of our features, like the split check function and quick credit card transaction, are helping your operations. We're excited to continue to help you to thrive!

HD
AvatarImg

Heather D.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Toast Review

Reviewed 2 years ago

Overall Toast is very important to our business as it tracks every dollar coming in and how it was brought in.

Pros

Several aspects of the program we use everyday, from POS to labor tracking

Cons

Not the easiest to use. I don't like the way reports and options are displayed.

JM
AvatarImg

Jennifer M.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Very reliable and user friendly

Reviewed 6 years ago

Overall it was one of the best POSS systems I used.

Pros

Easy to teach and edit POS that is specific to the restaurant industry.

Cons

I would have liked to seen it have an employee schedule system integrated into the POS. Not just a simple time clock.

Vendor response

Hi Jennifer- Jasmine from Toast here. I'm happy to hear you find our POS system reliable and user friendly! We do have integrated employee scheduling partners. For more information on our existing labor scheduling partners, visit pos.toasttab.com/integrations or reach out to your Restaurant Success Manager/Toast Support.

TM
AvatarImg

Tom M.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Toast POS logo

Toast POS

Great Pos System

Reviewed 5 years ago
Pros

Easy to use it is one of the easier pos systems to lean

Cons

Nothing specific toast does a great job with taking the advice of there customers

AvatarImg
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Tiara H.

Restaurants, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Toast POS logo

Toast POS

Easy Portability

Reviewed 4 years ago

It frees up bottleneck at traditional computer terminals

Pros

Toast is an easy to use platform that allows you to streamline POS transactions through the use of handheld POS. The handheld POS can perform cashier functions, ordering, statistical tracking (total sales, tips, % of sales by category, etc.), and its' portability offers freedom on the go. Being a Server, I am able to take orders tableside and perform payment functions from almost anywhere.

Cons

It's cloud based so make sure you have a strong internet provider. Spotty internet connection can stall the entire system.

Vendor response

Hi Tiara, Mora from Toast here. We're happy to hear that ToastGo has streamlined your responsibilities as a server. Toast's "Offline Mode" does allow you to continue placing orders, printing tickets and receipts, and taking credit card payments until the internet connection is reestablished and you are back online. Please refer to this Knowledge Base article for Offline Mode FAQs: https://central.toasttab.com/s/article/Offline-Mode-Overview-1492794307880

cl
AvatarImg

charles l.

Food & Beverages, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Toast POS logo

Toast POS

Very Robust and Versatile POS w/ minor hiccups and One NO NO Add-On Feature

Reviewed 9 months ago

I'm now pretty savvy w/ Toast POS after 6 mo of use.

Pros

Robust and Versatile POS for full service restaurant. Perfect for full service restaurant. it does have some minor hiccups. Probably the best POS on the market. Integrates well w/ Open Table. Good support w/ little wait time most time.

Cons

Toast offers many useful integration except One major NO NO Add-on is Toast Payroll - it's a disaster. totally user unfriendly. clumsy, many non-sense system questions that cause confusion, lack of even the simplest and most basic yet required reporting. Even it's nice to have the time cards get carried over automatically, you would be better off using 3rd party time management and payroll app.

Vendor response

Hi Charles, we appreciate your review. We'll be sure to pass along your feedback to our team. - Carrisa

TM
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Tammy M.

Hospitality, 11-50 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Lighthouse Landing Resort & Marina, LLC dba The Wake Club

Reviewed 8 months ago

Thanks to [sensitive content hidden], our Skytab POS expert, we are using a very user-friendly POS system. We looked at Toast, Clover, etc. Those systems were much more expensive that Skytab POS and some systems did not fit our needs like Skytab POS.

Pros

Skytab POS has been very easy to set up. It is very customizable. Easy for everyone to learn.

Cons

We have only used the system for a couple of months. We have not found anything that we do not like about Skytab POS.

Vendor response

Hello Tammy. We're delighted to hear that Skytab has been an excellent choice for your business. Ease of setup, customization, and user-friendliness are all priorities for us. We're pleased that our team has been able to provide you with the support you needed to make your business run smoothly. Thanks for leaving a review!

bd
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brandon d.

Hospitality, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Unicoi state park and lodge

Reviewed 5 months ago
Pros

ease of use and features built into the pos system

Cons

needs a training mode functionality, folio breakdown for the PMS

Vendor response

Hello Brandon — Thank you for your kind words and for taking the time to share your experience with SkyTab. Our priority is customer service and we’re happy to hear that we met that mark! We’re always looking for ways to improve, and will take this valuable feedback into consideration.

PP
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Paul P.

Food & Beverages, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Skytab POS

Good system awful customer support

Reviewed a year ago
Pros

It is a good all-around POS system with many functions

Cons

Contacting customer support is a nightmare. I called 3 times after a tech didn't show up. No one could tell me if a tech was on the way. They IM whatever department they need to and wait for a response. I waited 15 minutes for a response the last time I called and finally just asked for an RMA to return the piece of equipment.

Vendor response

Thanks for reaching out, Paul. We appreciate you taking the time to share your feedback with us. We're always looking for ways to improve, and will take this valuable feedback into consideration!

TA
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Tariq A.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Best decision was selecting Skytab

Reviewed 4 months ago

Positive and I would recommend them over any of the other pos

Pros

[sensitive content hidden] our account manager was excellent. The entire team is responsive and we never have to wait very long for support

Cons

There has been a few issues with accepting payments but we have worked through it

Vendor response

Hi there Tariq! We're so happy you've made the switch to SkyTab and that you've had such a positive experience. We hope to continue exceeding your expectations in the future.

JC
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Joaquin C.

Restaurants, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Five Stars!

Reviewed a year ago

I highly recommend this system to anyone who is looking into POS systems for their business/establishment.

Pros

We recently opened a restaurant and we have been so pleased with the how easily we’ve been able to navigate our Skytab POS. The registers are super easy to learn, our team has had no issues learning it. Our employees who have worked at other restaurants have mentioned that this is the easiest one they have ever used! I also love that it helps keep track of employee time locks, and generates reports on sales etc. Our reps ([sensitive content hidden] / [sensitive content hidden]) have been beyond amazing. They have been so helpful and thorough with any questions we’ve had arise.

Cons

Any con I have is that I wish I was able to completely remove a menu item that is not needed, instead it only allows you to inactivate it. But this is a minor personal preference.

Vendor response

Hello Joaquin, we're so happy to hear that you are loving your SkyTab POS and the ease of use. Thank you for your detailed review. We look forward to continuing to work together!

EM
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Emmanuel M.

Food & Beverages, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Best New POS for Mexican Restaurants

Reviewed 7 months ago
Pros

We liked the cost and features. The upfront cost was basically free. We only pay a low monthly fee and get all the hardware and software included. Toast charged us for every single little thing and their contracts are predatory. Constant rate hikes and they force you to buy their hardware and software.

Cons

Still waiting for them to update their software and training website to Spanish.

Vendor response

Hello Emmanuel - It’s great to hear that you're happy with your experience with SkyTab. We really appreciate your detailed review. We’re always looking for ways to improve, and will take this valuable feedback into consideration!

RP
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Rick P.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

We saw many….then came to believe!

Reviewed 3 months ago

It’s been fantastic! We’ve gone through many POS systems over the years and by far, this has been the best.

Pros

Ease of use, and the customer support experience. Our Sales Rep. [sensitive content hidden] was fantastic, explained everything, was clear and upfront and very honest. Great working with him.

Cons

Haven’t found anything yet that we don’t like to be very honest.

Vendor response

Hello Rick - We're so happy to hear you're enjoying your SkyTab POS system! Our priority is customer service and we’re happy to hear that we met that mark. We hope to continue to exceed your expectations!

ZB
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Zach B.

Food & Beverages, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

I love Sky Tab, [sensitive content hidden] was the best!

Reviewed 8 months ago

Very good. In love.

Pros

The fact that we can take every form of payment and it’s an extreme update from our pos that ran on windows 95.

Cons

[sensitive content hidden] can’t stay with us forever. But I got his number so it should be fine.

Vendor response

Hello Zach - We're so happy to hear that you're enjoying SkyTab! Thanks for taking the time to leave us a review.

CC
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Cassie C.

Restaurants, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Will use in additional restaurants

Reviewed a year ago

Love SkyTab POS and the sales and implementation teams were amazing. Quick to answer questions and so helpful. [sensitive content hidden] are my heros!!

Pros

I love that I can manage my restaurant from anywhere. Makes having a start up so much easier!

Cons

There are a few small things, but nothing that would prevent me from implementing in our next restaurant.

Vendor response

Hi Cassie — We're so happy to hear that you've had a positive experience with SkyTab. Thank you for leaving a review!

CH
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Charlotte H.

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Exceeded My Expectation

Reviewed 8 months ago

One of the main reasons, I love this Pos System is, I'm very busy and it can keep up!One of the main benefits is the ability to grow and change with your company!

Pros

The entire process was wonderful the staff outstanding! [sensitive content hidden], is phenomenal with follow-up and the tech was on-time for the install. I was nervous, but this company is the real deal! The pos system is sleek in design and it compliments the esthetics of my business!

Cons

It does not apply! I don't have any complaints.

Vendor response

Hello Charlotte. Thank you for your kind words and for choosing SkyTab! We're thrilled to hear that your experience has been positive and that our solutions have had a positive impact on your business.

KS
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Karen S.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Skytab POS

Ponderosa Steakhouse Vandalia IL Point of Sale and credit card processing

Reviewed a year ago

Pleasant. Complete. Efficient. Trusted.

Pros

Shift4 and Skytab is our Point Of Sale and Credit Card Processor. [sensitive content hidden] is our specialist there. They maintain our registers and give us support. The registers are easy to learn and we get a call back on problems quickly. They understand what we want in a system and are able to do exactly that. Changes and support are fast and complete. I've worked with 4 other POS systems and this is by far was the easiest to learn and maintain. The other three systems paled in comparison. First rate POS and support all around.

Cons

I would love to write about an opportunity here, but I really cannot think of one.

Vendor response

Hello Karen! It's great to hear that you're happy with your experience with SkyTab. We really appreciate your detailed review. We hope to continue to exceed your expectations!

RG
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Roberto G.

Restaurants, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money