Toast POS vs Worldpay POS Comparison

POS system extremely expensive systems

Customer service is the worst ever! So dissatisfied with this service

This is the hardest to use POS and more than that the customer service is the worst!

Customer service is the worst. POS is clunky

Love that this POS is tailored for the food industry. All of the features are spot-on for what we need.

Toast POS isn't directly useable with our accounting software.

It is very easy to use the POS and train employees on. I love the ipad functionality of it. There is training online for the POS.

It has many features that I need to learn more about. We have one system down and it has been 2 weeks now due to waiting on the tech team.

The same as all other POS systems, nothing special

Service and support is non-existent and staff is inept

No pros were added to this review

It takes 18 steps to do anything. On a busy Saturday night, spending a lot of time at the computer is the last thing you should be doing. Good luck getting anything done quick on this pos. Closing your drawer at the end of the night is a miserable experience as well. The sales reps make it look easy because that's what they're paid to do. Don't be fooled.

Toast offers all the tools we need as a business. We initially adopted to get away from our legacy system that did not offer affordable POS option with cloud-based services at the time. Toast makes it easy for me to manage all three of my locations.

There are a few glitches in the system that could be fixed faster. They generally do update and fix quickly but some things take away as they gather user feedback. Also, it would be nice to enterprise our menu management for multi-locations.

The ease of use of the POS, the reports, payroll

There was nothing really I didn’t like I guess if I had to choose it would be the ability to contact the tax area of toast

It is an all in one POS System with many great features. I was skeptical at first and hesitant on investing in this product. Customer service explained it to me very thoroughly and I was sold on all the features. So very glad I went with this choice. They listen to the customers and accommodate our needs on additional features and so forth.

I haven't found any yet. Once I figured out how to navigate the system it was very easy. I was over thinking at first.

Very intuitive user interface Incredibly easy to pick up and go with previous POS system knowledge Very responsive clicks Great organization tools for menu options Split check function is much easier to use than other systems Credit card transaction time is very fast

Training entire staff over to a new POS Other than the cost of training and time for adaptation there is no reason this POS should not be ranked alongside the industry standards like Aloha and Micros

Hi there, Jasmine from Toast here. It¿s great to hear that Toast is helping your restaurant become more efficient and that it is easy to use and integrate into your restaurant. We are glad some of our features, like the split check function and quick credit card transaction, are helping your operations. We're excited to continue to help you to thrive!

Minimal fees, allows customers to reach you and order from you directly

Some fees but minimal. Not many cons, occasional issues but great customer service

Several aspects of the program we use everyday, from POS to labor tracking

Not the easiest to use. I don't like the way reports and options are displayed.

Easy to teach and edit POS that is specific to the restaurant industry.

I would have liked to seen it have an employee schedule system integrated into the POS. Not just a simple time clock.

Hi Jennifer- Jasmine from Toast here. I'm happy to hear you find our POS system reliable and user friendly! We do have integrated employee scheduling partners. For more information on our existing labor scheduling partners, visit pos.toasttab.com/integrations or reach out to your Restaurant Success Manager/Toast Support.

Toast is an easy to use platform that allows you to streamline POS transactions through the use of handheld POS. The handheld POS can perform cashier functions, ordering, statistical tracking (total sales, tips, % of sales by category, etc.), and its' portability offers freedom on the go. Being a Server, I am able to take orders tableside and perform payment functions from almost anywhere.

It's cloud based so make sure you have a strong internet provider. Spotty internet connection can stall the entire system.

Hi Tiara, Mora from Toast here. We're happy to hear that ToastGo has streamlined your responsibilities as a server. Toast's "Offline Mode" does allow you to continue placing orders, printing tickets and receipts, and taking credit card payments until the internet connection is reestablished and you are back online. Please refer to this Knowledge Base article for Offline Mode FAQs: https://central.toasttab.com/s/article/Offline-Mode-Overview-1492794307880

Easy to use it is one of the easier pos systems to lean

Nothing specific toast does a great job with taking the advice of there customers

Super in depth pos system with a lot of features that make sense for restaurants.

Support is a little hard to follow or figure out who we need to talk to. Wish more features were built in and not adding. Little expensive.

Intuitive and ease of editing/customizing/etc. of buttons from the POS or a computer.

Your sales reports need not have a fixed header (stays put while you scroll up/down) that dominates/50% of the screen...when all you need is the data to which the header pertains!

Toast POS is the best cloud based tablet POS out there. Their reporting is easy to use, and accessible anywhere this is an internet connection. Everything is laid out intuitively and on the front end, the staff find it very easy to use.

We wish their support team were more responsive. Several times we have reached out with a question and haven't received an answer.

Hi Elizabeth, Jasmine from Toast here. We love that you love being able to access your restaurant's real-time data from anywhere!

Ease of use. The operating system is easy to learn, takes an average crew member of mine an hour to learn the whole system.

It’s internet based so the transaction times for guests are slower than other POS we have had.

Justin - Thanks so much for your honest review. It's great to hear Toast makes staff training easier and more efficient.

Toast is simple and easy to use but packed with a lot of valuable features. I like to be able to generate sales reports.

Not a lot to complain about. Occasionally lags but overall my experience with it has been excellent.

It is a very user-friendly POS system on the front and back end. Being cloud-based makes changing things on the fly extremely helpful.

Inability to custom brand online ordering options, and inability to print menus from the POS menu database

Toast is an easy to use POS system. Managers and servers are easily trained on all functions. Reporting is detailed and was

Some flawed features that they need to get fixed. Inventory needs more checks and balances to make it more efficient.

Easy to use system with an intuitive setup. They are also willing to develop features which are not currently supported

This is a fairly new platform; as such some features are still under development. Mostly reports are not as easy as they could be to breakdown, but they are getting easier.

Love that it is built on the android platform and technically you can use your android phone to run the system.

Since it is cloud based, if your Internet goes down your POS will still run but in "offline mode"

It is great that you are taking advantage of the Android platform! We like to think of our Offline Mode capabilities as a pro. As you know, your internet connection may go out from time to time, but it does not hinder the ordering process thanks to the local area network connection provided by the router. Offline Mode allows you to continue to place orders, print tickets, and receipts, and take credit card payments until the connection is reestablished and you are back online.

Easy to learn how to use. Easy to teach others how to use. And it's a great value.

The fact that it's cloud-based can be a bit of an issue if the internet goes down.

Hi there, thanks for the review! Did you know that in the event of an internet disruption, Toast's Offline Mode allows you to continue to place orders, print tickets and receipts, and take credit card payments until the connection is reestablished and you are back online Learn more about Toast's Offline Mode here: https://central.toasttab.com/s/article/Offline-Mode-Overview-1492794307880.

Ease of use and efficiency of return on money to our bank for card usage, since we have no electricity to run other pos systems..

While the software itself is efficient, the hardware must be charged weekly, even with very little use.

Thanks for your review. We value your feedback!

Our vendors at our Farmer's Market saw an increase in sales due to the POS being offered. We received our funds the next business day.

No cons were added to this review

Thanks for your feedback Susan. Glad yo help your business grow!

Easy to Use, Convenient and GREAT LOCAL REPS. They helped set up my whole system including my POS and helped me get a deal on it!

Slightly confusing on when they will take out money from your account. I have been switched around several times. Also still waiting on my refund for something they had as a mistake, months ago.

Thanks for your feedback Carla. Regarding the refund, please send an email to customer.impact@worldpay.us with your merchant ID. Glad to help your business grow!