Treatwell Connect Pricing, Features, Reviews & Comparison of Alternatives

Treatwell Connect

Salon & spa management tool

4.77/5 (102 reviews)

Treatwell Connect overview

Treatwell Connect can be used from a desktop of mobile device, it is available as native Android and iOS apps in order to facilitate booking input and management on-the-go.

Hair and beauty salons of any size can utilize Treatwell Connect to manage their business digitally, on-the-go, and all in one place. Appointments can be added to the calendar by employees for walk-in customers, and any bookings made by clients through the Treatwell online marketplace are automatically synced in real time to ensure that all staff are aware of their availability. Appointments can be viewed in greater detail by clicking on them within the calendar, which includes information on the type of treatment, length of treatment, client, price, and more.

Treatwell Connect also facilitates the monitoring of daily salon activity, includes automated reminders to reduce no-shows, and offers GDPR approved marketing tools to make every customer a regular. It also aims to help with employee management, with tailored permissions for each team member, reports on employee productivity, and personal notifications for the affected employees when a booking changes.


Pricing options
Value for money
View Pricing Plans


Business size



Europe, Germany, United Kingdom

Supported languages

English, Dutch, French, German, Italian, Spanish
Treatwell Connect screenshot: View upcoming bookings using the calendar toolTreatwell, the brighter way to grow a beauty businessTreatwell Connect screenshot: View appointment details such as client, price, type of treatment, length of treatment, and moreTreatwell Connect screenshot: Edit the calendar, salon opening times, price lists, and more within the app

Treatwell Connect reviews

Value for money
Ease of use
Customer support
Lauren parish

Treatwell has helped my business grow

Used daily for 2+ years
Reviewed 2019-02-21
Review Source: Capterra

Biggest problem when starting self-employeed is gaining new customers, I have found treatwell amazing at attracting new clients and as my reviews and business have grown so have the amount of bookings received through treatwell. The system is easy to use and customer service team have been great with any quieries. Has Definetly helped my business grow and attract clients. Even regular clients love the ease of being able to book on the go, 24/7.

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Jenna Pike

Mostly I love it, a few things I would add if I could

Used daily for 1-2 years
Reviewed 2019-02-21
Review Source: Capterra

We love being open all hours with treatwell. We have a lot of clients who tell us that they would never have knew we existed without. It’s enabled us to have a very good start to the year.

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Dan Ashdon

Overall a helpful and good tool, but does have some problematic issues

Used daily for 6-12 months
Reviewed 2019-02-22
Review Source: Capterra

My overall experience is good. Treatwell connect has kept me from having double bookings and saved me time on some of my daily tasks which helps tremendously when I am busy.

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Dean Cavanagh

Business has grown 35%

Used daily for 1-2 years
Reviewed 2019-02-12
Review Source: Capterra

Cannot describe how amazing Treatwell is. in response to the many negative reviews below, you need to bear in mind that the availability of the salon is real time and when the availability is accurate there is never a problem. There is no such thing as inacurate or double bookings. When I receive a booking from a client I receive a push notification, 2 emails and a text all on my phone. Clearly there are many salons who do not keep accurate diaries therefore this is not treatwells fault but people feel the need to blame Treatwell. I would still have a business without Treatwell but I wouldn't be anywhere near as busy. The booking software is always accurate and there's no such thing as bookings not coming through to the salon. This is just salons failing to take responsibility for not being organised which Treatwell make clear when you join. I absolutely love Treatwell and I am proud to be part of this company. As a Treatwell partner, if you keep everything accurate there will never be problems with bookings. Very highly recommended

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Monica Pineider

Best app x massage businesses

Used daily for 2+ years
Reviewed 2019-02-22
Review Source: Capterra

I feel very lucky to have come across Treatwell a couple of years ago and decided to start using their app to help growing my business. It has helped me to fill a lot of empty slots, and to be found by lots of new clients. ABSOLUTELY RECOMMENDED! especially if you are a solo massage therapist trying to build your business!

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Treatwell Connect pricing

Pricing options
View Pricing Plans

Contact Treatwell for pricing information.

Treatwell Connect features

Automatic Reminders
Customer Database
Customer History

API (59 other apps)
Activity Dashboard (55 other apps)
Automatic Notifications (68 other apps)
Credit Card Processing (49 other apps)
Customer Loyalty Program (71 other apps)
Discount Management (56 other apps)
Employee Management (53 other apps)
Gift Card System (57 other apps)
Inventory Management (59 other apps)
Inventory Tracking (75 other apps)
Multi-Location (66 other apps)
Real Time Data (49 other apps)
Reporting & Statistics (80 other apps)
Sales Reporting (59 other apps)
Search Functionality (50 other apps)
Third Party Integration (50 other apps)

Additional information for Treatwell Connect

Key features of Treatwell Connect

  • Appointment scheduling
  • Client profiles
  • Customer mobile app
  • End-of-day reports
  • Interaction tracking
  • Online booking
  • Recurring appointments
  • Refund management
  • Treatment menu management
  • eVoucher scanning
View All Features


Send automated appointment reminders to clients to reduce no- shows.

Manage tailored permissions for each individual team member in order to control what employees can and can’t do within the app.

Utilize the Treatwell email marketing tool so that employees can contact customers directly.

Accept and manage payments for appointments using the POS system within the Treatwell Connect app.

Benefit from Treatwell marketplace’s extensive marketing campaigns to help you reach new customers.