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Treatwell Reviews - Page 2
104 reviews
Recommended
Nicole F.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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New Customers
It easy to take the bookings and get the customers details.
Cannot be connected with other Salon software.
Kat H.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
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Have been using connect for over 6 months, have had a pleasant experience so far with no problems
Simple, straightforward and effective, quickly alerted when a new booking is made and clearly states if they have prepaid
I haven’t experienced anything that I haven’t liked
Suman B.
Retail, 1-10 employees
Used daily for 2+ years
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Treatwell is a good platform for gaining new clients however their customer service is quite poor and their fees are very high
Very easy to use and understand. The dash board is very easy to use and has great features
I find creating the treatment menu difficult and time consuming
Hi Suman, Thank you so much for taking the time to leave a review. We are so pleased to hear that you find Treatwell Connect easy to use. We are sorry to hear that you find the treatment menu difficult to create, if you reach out to your Account Manager, they will be more than happy to walk you through this. Best, Treatwell
Pooja K.
Health, Wellness and Fitness, 1-10 employees
Used daily for 6-12 months
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It’s easy to use and clear to understand
Desktop version has more options to the app
Hi Pooja, Thanks for taking the time to leave us a review. It's great to hear that you are enjoying the software and find it easy to use. Thanks for being a great Treatwell partner. Best, Treatwell
LUDMILA M.
Health, Wellness and Fitness, self-employed
Used daily for 6-12 months
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Easy to use- take bookings myself or online booking made by clients themselves,easy to reschedule and manage the calendar
There aren’t problems with the software
Agata B.
Consumer Services, self-employed
Used weekly for 2+ years
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Easy to use for us and the clients. Clear and good looking, nice calendar layout.
Automatic appointment confirmation. This is a bit irritating
Heidi N.
Consumer Services, 1-10 employees
Used daily for 6-12 months
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Ease of use Online booking Low cost for transactions
Sometimes can’t find the clients details in the system
Heidi W.
Alternative Medicine, self-employed
Used weekly for 2+ years
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Easy to use even for a non techy person like me.
Uploading photos can be problematic as they need to be certain size
chloe r.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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Treatwell is easy to use software for both the business owner and the client. I am easily able to amend all the features of my services and make changes to client bookings with ease.
That clients cannot pay a deposit for their booking.
Hi Chloe, Thanks so much for taking the time to leave us a great review. We are so pleased that you and your customers find Treatwell easy to use. Thanks for your support as a Treatwell partner. Best, Treatwell
Sally M.
Health, Wellness and Fitness, 1-10 employees
Used daily for 1-2 years
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It’s good for filling in your empty appointment spaces
It’s easy to use as an appointment book.
It’s difficult to add any changes that need to be updated.
Hi Sally, Thank you for taking the time to leave a review. We are pleased that you find Treatwell easy to use. In terms of adding changes to your calendar, if you get into contact with your Account Manager they will be more than happy to give you a demonstration of how to make changes. I hope that helps. Best, Treatwell
Veronica U.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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I absolutely love how easy to use is the booking system. It has all necessary features and the customer service is great. I am happy with treatwell connect.
I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.
Would like to have a deposit option. This will help preventing no shows of the bookings that are made via treatwell.
Savinder m.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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Excellent I'm happy , my business has expanded with clients further than my local area . Star rating has also expanded the clientele. I'm happy as its excellent to established a new business.
Clients are from all over London, bot only your local area.
Not sure how a clients personality or manner is and sometimes treatments are not suitable for their needs
Marge T.
Cosmetics, 1-10 employees
Used daily for less than 6 months
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I've been struggling financially for a while and Treatwell has given me other options on how http do business
The cost in comparison to what I had been using amazing, I'm saving over£70 a month
Trying to change prices for those special clients that you just never charge full amount.
Nabina Z.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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Treatwell has helped resolve many things like fixing cap to contacting clients on our behalf.
I liked the calendar part also they send you notifications regularly.
If you want to change item price in a deal it changes the price of actual as well, which you do not want to change.
Sara S.
Health, Wellness and Fitness, 11-50 employees
Used weekly for 6-12 months
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Good! Easy to use and good support when needed.
IT syncs up well with our booking system and is very intuitive.
it has done the occasional weird thing where it was synced up with an external calendar and has then randomly un-synced.
Antonina D.
Cosmetics, self-employed
Used daily for less than 6 months
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Been with treatwell for about 5 month now , great app, clients loved it also, easy to book appointment, easy payments for treatments, great idea with vouchers!
Easy to use, all my clients get easier bookings
Everything is fabulous, no complaints so far.
David K.
Consumer Services, 1-10 employees
Used daily for less than 6 months
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The ability to run discounts at the flick of a switch is very useful to fill gaps and turn off once you’ve filled them
The appointments can be complicated to read. Colour coding would be useful
Sadia M.
Cosmetics, 1-10 employees
Used daily for less than 6 months
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They are supportive, having good team and excellent platform for beauty salons.
Every thing is fantastic. There software is user friendly.
We can not schedule offers in advance and as per pre-allocated days.
Eva P.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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I like it
Keeping track of my appointments and the auto text reminder for clients
That people can book 5 mins before their appointment .should be an our threshold
Viktoria Z.
Animation, self-employed
Used daily for less than 6 months
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Perfect just need more booking really enjoying at the moment
Easy software design clearly understandable
Easy to use book cients they getting reminders so convenient
Lorena P.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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I feel was the best option for my business
Most easy software to organize my business
I like least the reports. I wish we could have disclosed reports.
NAOMI K.
Health, Wellness and Fitness, 1-10 employees
Used daily for less than 6 months
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Easy to use and understand. And the app layout.
When client booked I have no choice to decline the booked when I am already booked.
Sam S.
Retail, 1-10 employees
Used daily for less than 6 months
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Very happy overall
Easy to use . We have started a new business and the software is amazing
Not applicable amazing soft ware to use
Nasima K.
Health, Wellness and Fitness, self-employed
Used daily for less than 6 months
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Very easy to manage my calender
It helps my business to find clients easily
The percentage they taken from first client came to visit
Anonymous Reviewer
Verified reviewer
Computer Software, 501-1,000 employees
Used monthly for 2+ years
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Always using this app since the ux and responsiveness it really good
Filtering sometimes seems to be odd. Hard to understand
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