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Vagaro vs ChiDesk Comparison

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Overview

Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff, book...

ChiDesk is a cloud-based software solution that provides appointment scheduling, online booking, employee management, point...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$40/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

1,981

373

66

17

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.6

(22)

5

4

3

2

1

14

7

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

We have been using Vagaro for a few years now. We have enjoyed the convenience, ease to operate, and love how our customers have enjoyed the friendly reminders and thank you's for their appointments.
Our guests love how easy it is to book online or from our branded mobile app, its easy to send marketing emails with great templates to choose from, and managing our inventory is a breeze.
I love the Confirming of appointments, membership capabilities, package capabilities, keeping track of gift certificates. I wish more pages would be an option on the website builder.

Pros

Not enoughreviews yet

Cons

I feel totally lost, like a have no control over my life, I don't know when my next appointment is, who they are or what they're having done! it's awful.
Ive only used vagaro and wanted to switch but heard so many bad reviews of other services and decided to stay and they have upgraded so many things that had me wanting to leave in the first place.
Difficulty booking couples massages or multiple services, getting charged for services we didn't used to have to pay for and selecting correct profile when merging customers.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review5 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features103
  • API
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Attendance Management
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Contact Database
  • Contact Management
  • Contract Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Automation
  • Feedback Collection
  • Filtered Views
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Incentive Programs
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Scheduling
  • Leave Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • POS
  • POS Integration
  • Payroll Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Presentation Streaming
  • Price Management
  • Productivity Reporting
  • Promotions Management
  • Purchase Order Management
  • Question Branching
  • QuickBooks Integration
  • Ratings & Reviews
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • Rewards Management
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • SOAP notes
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Shopping Cart
  • Sick Leave Tracking
  • Social Media Integration
  • Stock Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time Clock
  • Time Clock Integration
  • Timesheets
  • Transaction History
  • Usage Tracking
  • User Photos
  • Vacation Tracking
  • Video Conferencing
  • Video Streaming
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Work History
  • eCommerce Integration
  • Total features82
  • API
  • Access Control
  • Accounting Management
  • Activity Dashboard
  • Activity Tracking
  • Appointment Management
  • Attendance Management
  • Auto-Responders
  • Automated Billing
  • Automated Scheduling
  • Automatic Notifications
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • Business Analysis
  • Business Intelligence
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Campaign Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Clock In / Out
  • Commission Calculations
  • Commission Management
  • Compensation Management
  • Contact Database
  • Contact Management
  • Contract Management
  • Credit Card Integration
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Dashboard Creation
  • Data Filtering
  • Data Import
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Digital Signature
  • Discount Management
  • Drag & Drop Interface
  • Drip Marketing
  • Electronic Payments
  • Email Distribution
  • Email Integration
  • Email Invitations & Reminders
  • Email Marketing Management
  • Email Notifications
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Portal
  • Employee Profile
  • Employee Self Service
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Feedback Automation
  • Feedback Collection
  • Filtered Views
  • Forms Management
  • Gift Card System
  • HIPAA Compliance
  • History Tracking
  • Incentive Programs
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Scheduling
  • Leave Tracking
  • Mobile Alerts
  • Mobile Integration
  • Monitoring
  • Multi-Location
  • Multiple User Accounts
  • POS
  • POS Integration
  • Payroll Management
  • Performance Management
  • Performance Reports
  • Permission Management
  • Presentation Streaming
  • Price Management
  • Productivity Reporting
  • Promotions Management
  • Purchase Order Management
  • Question Branching
  • QuickBooks Integration
  • Ratings & Reviews
  • Real Time Reporting
  • Receipt Management
  • Recurring Billing
  • Recurring Tasks
  • Referral Tracking
  • Registration Management
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • Reservations Management
  • Retail Inventory Management
  • Rewards Management
  • Role Management
  • Role-Based Permissions
  • Room Booking
  • SMS Integration
  • SMS Marketing Managment
  • SOAP notes
  • SSL Security
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Scheduled Reporting
  • Scheduling
  • Secure Login
  • Self Service Portal
  • Shopping Cart
  • Sick Leave Tracking
  • Social Media Integration
  • Stock Management
  • Student Management
  • Surveys & Feedback
  • Task Scheduling
  • Task Tracking
  • Team Calendars
  • Template Management
  • Third Party Integration
  • Time Clock
  • Time Clock Integration
  • Timesheets
  • Transaction History
  • Usage Tracking
  • User Photos
  • Vacation Tracking
  • Video Conferencing
  • Video Streaming
  • Visual Analytics
  • Web Forms
  • Website Integration
  • Website Management
  • Widgets
  • Work History
  • eCommerce Integration

Integrations

  • Total integrations12
  • Authorize.net
  • Braintree
  • Facebook
  • Google Analytics
  • Google Calendar
  • Google Maps
  • Magento Commerce
  • Mailchimp
  • PayPal
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Shopify
  • Squarespace
  • Stripe
  • Wix
  • WooCommerce
  • Wordpress
  • Worldpay
  • Xero
  • Zapier
  • Total integrations6
  • Authorize.net